"Clean & comfortable with a good breakfast"
Clean room and comfortable beds. Not a big fan of the blob pillows. Wish it was firmer. Nice breakfastGenuine Hotels.com guest review
A bit tired. Grimy carpet. Tolerable for price.Genuine Hotels.com guest review
"What a hotel should be like"
Fast friendly check in, clean hotel with clean comfortable rooms in nice area...what more could one ask for?#Genuine Hotels.com guest review
An ok place for a night. Rooms seem clean but the towels are worn and gray.Genuine Hotels.com guest review
Room was nice and clean, even smelled new!Genuine Hotels.com guest review
Room was great, hotel was clean. Nice stay.Genuine Hotels.com guest review
"Great clean place"
Great clean place, excellent location, great breakfast, comfortable bedsGenuine Hotels.com guest review
I always stay at Baymont when I'm in the Grand Rapids area. It's clean and quiet. Located near the highway and minutes from shopping. Love it !Genuine Hotels.com guest review
Convenience at a good price....Genuine Hotels.com guest review
"great place to stay!"
Stayed here while on business in Grand Rapids, staff was very friendly... Hotel and room were very clean.Genuine Hotels.com guest review
Give Samatha a big thumbs up. She was friendly, fast, and just seems to have it all together. I would highlight her communication with customers.Genuine Hotels.com guest review
Over all I enjoyed my stay. The breakfast was great and had a nice variety of things to chooses from. And it was able to get a banana or apple late evening. Everyone was pleasant and had a nice smile.Genuine Hotels.com guest review
"Made college graduation memorable."
Was a clean and well managed hotel.Genuine Hotels.com guest review
Service was SLOW. The desk attendant had to let me into my room before I received a key card because the housekeeper had the card machine? Odd, and uncomfortable since the attendant delivered my key to my room. Bed was uncomfortable and lighting was poor. There were about 20 channels on the TV. Overall not the worst experience I've had but below av […] erage. Read moreGenuine Hotels.com guest review
This hotel lived up to it's reviews. Super clean, super nice staff, and very conveniently located near GVSU and some really good restaurants. I am so pleased and will stay again should my daughter decide to attend college in the area.Genuine Hotels.com guest review
"Ok for the money"
Good rate, not impressed with the cleanliness, when we check in (well after check in time) we were given a room where there the cleaning lady was still working, not a big deal really, but the fist then we noticed was the sheet were not changed, they were all wrinkled and you can tell they were a retuck, not my idea of cleaning a room, would not stay […] there again. Read moreGenuine Hotels.com guest review
Nice hotel and a great value! It was very clean and comfortable. Breakfast had a nice variety of items.Genuine Hotels.com guest review
Clean and service was goo and friendly. About 7 or 8 miles from downtown so nice and quiet.Genuine Hotels.com guest review
good price for a good hotel, near to the airport, easy to drive to the airport and cityGenuine Expedia guest review
The room was neat and clean.Genuine Hotels.com guest review
"Close to downtown"
The hotel was nice pool and hot tub were a plus. The breakfast was great! The hotel staff was friendly and available if needed.Genuine Expedia guest review
Nice hotel, nothing fancy, but clean & comfortable. Good breakfast & nice service. Would say againGenuine Hotels.com guest review
"Escape to Grand Rapids!"
With over 30 years of experience in hotel management, I found this hotel to be a good value for money. A couple ofcomments must be made as to the quality of the linen, both bathroom and bed: better quality should be used... The pillows were lumpy and the king sized bed really hard... I am a heavy set person. This hotel is conveniently located. Overall, […] agood experience. Read moreGenuine Expedia guest review
Nice hotel. Comfy beds.Genuine Hotels.com guest review
The stay was nice the place was quite ... The only drawback is that half of the bathroom is in the room as soon as you walk in the room otherwise nice comfy bed and close to the city everything was just a couple of minutes awayGenuine Hotels.com guest review
I opened the refrigerator to turn it on and it smelled like something died in there, told the staff and they cleaned it. The odor did not go away and it got increasingly worse as the weekend went on. We went down to the pool area to relax in the hot tub, the hot tub was not very clean and it was so noisy in the pool we had to leave. There was a group […] of people propping the door open so all there friends could get in around using a key to enter Read moreGenuine Hotels.com guest review
I stayed at his hotel in January 2013 and was displeased with several features, mainly the incompetence of the staff. For example, I booked a room for 3 adults, but was given a romm accomodating only 2. When I requested it be changed to match my reservation I was told there was nothing they could do. Fast forawrd to the first week in March of 2014. […] I decided to try Baymont again since theri overall reputation as a hotel chain is decent. Besides, everyone deserves a second chance. Again I made a reservation for 3 adults. Room had only 2 towells. I requested more. Waited and waited. Finally got them. This process repeated itself several days out of our one-week stay. One day our room was never even cleaned. Breakfast was another matter. Hours are supposed to be between 6am and 9 am. Since I had to be at my work every morning at 7am, the timing of breakfast was important to me. But every morning, the woman attending the breakfast area would not show up until about 6:20 am. Although some things were ready (stuff no doubt left out from the day before) other things were not. So breakfast was incomplete for me the whole week. Are these major things? Perhaps not. But after awhile, one begins to feel that they would be better off staying somewhere else. Read moreGenuine Expedia guest review
"close to sights"
great room and priceGenuine Hotels.com guest review
"Very clean rooms"
I loved that it was so clean and the staff was very friendly and accomodating. I was a little dissapointed that the hot tub jets did not work which was one of the main features that I was looking for but they did make it right at my checkout so i was very pleased. I would stay here again for sure.Genuine Hotels.com guest review
Nice! I would stay again :)Genuine Hotels.com guest review
"Great Hotel With a Nice Pool"
I had my daughter's birthday party here. The pool was clean and the kids had a lot of fun. My room was very spacious and it accommodated us nicely. The staff was friendly and the hotel was very child friendly.Genuine Expedia guest review
We weren't there real long. But the room was clean and nice. The bed was comfortable and we had the breakfast which was good. I would stay there again. :)Genuine Expedia guest review
"Quick get away."
My wife and I stayed one night on a quick get-a-way. Very clean, nice big room, large bathroom and the breakfast in the morning was fantastic.Genuine Expedia guest review
"In town for one night"
The room was very clean and nice. Looked like the hotel was pretty full (with a high school hockey team) but it was still very quiet. Nice breakfast. Pool was a little too cold for my little one - she was shaking after about a 30 min swim. The internet connection was terrible! My phone and my tablet would not load any content once connected to their […] internet connection. Read moreGenuine Hotels.com guest review
"Nice guest experience."
Everything was top notch. Surprised that I got dinner and nice breakfast for my $75 rate. Nice staff, comfortable rooms. I'd go back in a heartbeat.Genuine Expedia guest review
"Another great stay!"
This is a great little hotel for a business stay - the staff is friendly and the coffee is on all day! I personally love the fact that they have flavored creamer - a special little touch. The breakfast is simple continental, but cleaned and freshened often - and the breakfast room is comfortable. They also had a 'dinner night' the night we were there […] - some nice Asian offerings - it was an added perk! Read moreGenuine Hotels.com guest review
"Friendly, helpful staff."
Hotel staff were friendly and helpful. Rooms were adequately furnished and clean. Breakfast was convenient and the price was reasonable. Heater was loud and room was not well insulated from external noises (hallway and room above me). Location was convenient. In room microwave and fridge were convenient. I would recommend this hotel based on the room […] rate and the pleasant employees. Read moreGenuine Expedia guest review
"Would repeat my stay"
The hotel was clean, staff was polite and helpful, the room (king suite) was nice and large. The breakfast was average, not many options, but for free it wasn't bad. The elevator was slow, but if that is all I can figure out to "complain" about, then I'd say it was a pretty great stay.Genuine Hotels.com guest review
"very nice and clean"
Everything was great, my only complaint is pool was freezing, we were staying for a cheerleading competition with kids, all the poor kids had blue lips and were freezing they apperently just filled the pool that morning. It was definitely a disapointment.Genuine Hotels.com guest review
"Nice Motel on the North side of Grand Rapids MI"
A clean modern motel convienent to I-96 and routes north of Grand Rapids MI, with a knowlegeable and friendly staff.Genuine Expedia guest review
"Mom and daughters trip"
My daughters and I stayed at the Baymont and had a very comfortable stay. Comfortable, clean and friendly staff. Breakfast a nice bonus.Genuine Hotels.com guest review
"Decent place to stay"
Only five cars in the lot so not many guests. I was in town for work. It was clear all guests were roomed next to each other as the walls being paper thin I could hear everybody's tv. No big deal. Room was adequate for the night nothing special but no turn offs either. Low price point and met expectations.Genuine Expedia guest review
"Nice hotel, close to family we were visiting."
Nice stay..it was quiet for sleeping. The breakfast was good.Genuine Expedia guest review
"Ok for one night"
The rooms seem clean. The service was speedy and pleasant. The breakfast was surprisingly good. However the sheets are very very thin. they are also wrinkled so they look like someone slept on them. I would bring my own sheet next time.Genuine Hotels.com guest review
"Comfortable and quiet"
Room was nice, bed very comfortable! Quiet hotel, breakfast typical, coffee very good. Would stay again.Genuine Hotels.com guest review
The hotel has everything I need during my stays in Grand Rapids.... Good location, friendly staff, breakfast, pool, iron, internet with printer, and so on and on... At an excellent price.Genuine Hotels.com guest review
"Our night at Baymont"
The only one thing we weren't happy about was the noise from the room right above us going well past 2am. We called the front desk and the night manager(?) addresssed the situation but we were told on the morning that we should have been offered another room. Bottom line: I was too tired to move to another room and the people were quieter. At least […] the front desk was quick to address the problem. The place was immaculate and close to our venue. Read moreGenuine Hotels.com guest review
I stayed here because I went to a concert at The DeltaPlex . It was a short drive down the freeway. The staff was friendly and breakfast was good. We only stayed one night but it met all our needs. I slept like a baby.Genuine Expedia guest review
We stayed here for one night when our power was out due to a recent storm. The hotel was a little older than I expected it to be, but was well kept and clean. Service was good, they even had a complimentary dinner the night we were there!Genuine Hotels.com guest review
good for the priceGenuine Hotels.com guest review
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