The staff was friendly and the common areas and room were clean and well maintained. I only gave it a 3 because the room had a faint smell and the bed was too hard. Both my sister and I woke up feeling like we had slept on a board.Genuine Expedia guest review
"close to shopping and restaurants"
Room was very clean. Staff was very friendly and helpful. Had a surprise that we did not know about which was they served supper meals on Monday, Tuesday, and Wednesday which was included with your room.Genuine Hotels.com guest review
"10 minutes to Grand Rapids Brewery and more"
The Baymont was extremely clean and the staff was very friendly. We did not encounter any problems during our stay. The beds were extremely comfortable and the air conditioning worked great! The hot tub was hot and the pool was cool and refreshing. We were extremely satisfied with our stay!Genuine Hotels.com guest review
"Worth the stay"
Better than I expected.Genuine Hotels.com guest review
Facilities were well kept and impressive in presentation. Room seemed a tad cramped but this was a byproduct of the spacious chairs in the room. In-room conveniences were above average. Location was slight distance from downtown area but access to our destination the following morning, Fifth Third Park, couldn't have been easier or more simple. Better […] signs indicating driveway access would help but, all in all, we were quite pleased. Read moreGenuine Hotels.com guest review
"Nice suite, not so comfortable pillows"
Overall we had a positive stay at this hotel. We had a nice suite for a pretty good price. The pillows are really big and I was wishing I had brought my own (I asked the staff if they had any other sizes, the desk clerk was going to call up to my room to let me know if she found anything, but I never got that call). All in all, would likely stay at […] this hotel again if we're in the Grand Rapids area. Read moreGenuine Hotels.com guest review
"pool for my son and location"
Choose hotel for location,pool and breakfast. At 6:00p.m. pool closed for maintence, went to all floors with ice machines none work. Bed pillows r the size of my throw pillows. Breakfast poor, dining area small and poorly set up. Iwill never stay at a Baymont again. Employees goodGenuine Hotels.com guest review
"close to sight we wanted to see"
no issuesGenuine Hotels.com guest review
I have stayed several times. It's close to family, it's clean , and most of all it is very quiet. Pool is nice. I will stay again!Genuine Hotels.com guest review
Worked great for our needs but price was a little high.Genuine Hotels.com guest review
Drain in the shower was plugged.Genuine Hotels.com guest review
The hotel was nice, rooms were very small for 2 adults and 2 kids.Genuine Expedia guest review
This is a classy place, and great value for the money. Rooms were spacious, clean and quiet, and an above average inclusive breakfast.Genuine Hotels.com guest review
We have stayed here before and came back. We plan to do the same. You have very good quality for the value and the breakfast has a very nice selection. The hotel front desk personnel are well informed and helpful. We will see you again.Genuine Hotels.com guest review
"nice mid priced hotel"
I had a 5:00 am mtg & there was coffee made in Lobby , they also gave me a 1:00 late check out so I could come back & nap in between mtgs Great staff Nice room newer bedsGenuine Expedia guest review
"Clean and comfortable"
There were three of us staying in that room. It was spacious enough for us the be together comfortably. The room was clean and tastefully decorated. It was well worth the price of the room!Genuine Expedia guest review
"Great value for price"
We were upgraded to a suite. Lots of space and very comfortable.Genuine Hotels.com guest review
"service with a smile!"
We stayed two nights in this hotel. The staff was great and the breakfast was very good. Beds were very comfortable! We will be staying here again!Genuine Hotels.com guest review
"Great place, close to the expressway."
We spent three nights. Our room was clean and comfortable with two nice chairs and a great bed. The staff was friendly and helpful and the breakfast bar had both hot and cold foods that were excellent. The hours of the breakfast bar were great too . . . weekdays until 9 and 10 on weekends. I didn't use the pool area so can't comment on that. It was […] close to the expressway and within 1 exit of all the shopping/eating places you'd like. We'll definitely stay again! Read moreGenuine Expedia guest review
My husband and I stayed for 5 nights and were delighted with the hotel, the cleanliness and the friendliness of the staff. A bonus to find we also had an evening meal provided for three nights. It was far enough away from Grand Rapids to make it lovely and peaceful, which we prefer, but only a few minutes by car to the centre. Would certainly recommend […] it. Read moreGenuine Hotels.com guest review
"poor customer service"
Bed was comfortable and room was clean, however when we returned to our room at 3pm, there were no towels and we had to shower to attend an evening wedding. We were told by front desk that they "ran out of towels" totally unacceptable answer, never said "I am sorry and I will get them" nothing.....................45 minutes later they show up. If you […] want the dinner or breakfast you have to be there first other wise you lose, they do not put out enough for all guests, would NOT STAY AT BAYMONT INN s AGAIN. Read moreGenuine Hotels.com guest review
It was a friendly hotel and comfortable room Nice breakfast, too..Genuine Hotels.com guest review
"This was not what I expected"
Based upon pictures and rating from Hotels.com we chose the Baymont in for a stay while attending my sons wedding. What a mistake. The rooms were cramped and overcrowded and we had two adjoining rooms. There was no where to put our suitcases and closet space was tiny. The air-conditioning was freezing and did not adjust well at all. We were left with […] no towels three of the four days of our stay. we had to be sure to pick them up when we came back for the evening. Our shampoo and soap was not replenished and dirty towels were left on the bathroom floor. I am not a big fan of not changing hotel linens each day and with the above experience I questions whether my bed linens were changed as requested. Read moreGenuine Hotels.com guest review
It was quiet and clean. Perfect.Genuine Hotels.com guest review
"Cheap hotel for business travel"
The staff was unfriendly and the bathroom outdated. Only stayed one night because people below me complained that my 1 year old son was walking too loud.Genuine Expedia guest review
"Out of the way, but worth it"
Although a bit distant from downtown, this hotel more than makes up for it. Staff were pleasant, courteous, and respectful. The room was clean and the bed was comfortable. In-room WiFi is a nice touch, though they could stand to upgrade the speed of their main connection to accommodate the explosion in WiFi-enabled mobile devices. Free breakfast is […] on the light side, but tasty enough and certainly more convenient than going out. Read moreGenuine Hotels.com guest review
Our stay was quite adequate. We just stopped for the night before taking the ferry across Lake Michigan. Location was good for us.Genuine Hotels.com guest review
Very clean and the people were very friendly. We enjoyed the stay.Genuine Hotels.com guest review
"Lego land Trip"
Great stay,Genuine Hotels.com guest review
The staff was very informative. It was a good idea to provide some food choices in the early evening as well as the regular tradisional breakfast. That was truly unexpected. The only inconvienance was that my room key hadGenuine Hotels.com guest review
The room was nice, but we paid extra for a suite thinking the bedroom would be separate. It wasn't. It was just a large room with a very large closet.Genuine Hotels.com guest review
"Quick and to the point"
Front desk person was very helpful with local information and taxi services. Also requested new towels for the room and they were received in a timely manner. However was in need of aspirin and there was no store and no vending machine. And tried 3 floors worth of soda machines and they were all empty. Hot tub did not full bubble and the handrail had […] duct tape on it. Pool room also ran out of towels. Read moreGenuine Expedia guest review
"Noisy guest from above"
It was more than a little noisy in the early morning as the bath and entry area are tiled and the patron above us was very busy and evidently wearing hard soled and heeled shoes. This was the only negative for us.Genuine Expedia guest review
Great clean hotel in convenient location. Awesome breakfast!Genuine Hotels.com guest review
"Clean good value Hotel"
The staff was great. The Continental Breakfast was excellent. Our king bed was the best Hotel mattress we have slept on. Our only complaint is that the TV channel selection was poor. Very Limited.Genuine Expedia guest review
"Sarah's Graduation Party"
We had a good time, the pool was okay and the breakfast was okay. Hot tub needed to be fixed, room was great and clean!Genuine Hotels.com guest review
"Good place, great staff"
Excellent hotel experience. Great front desk staff. The girl was extremely helpful and went above and beyond standard hospitality, adding extra touches that made my brief stay much better. She exemplified hospitality and should be commended.Genuine Expedia guest review
Really nice hotel. My only complaint was that the bed wasn't the most comfortable. My wife and I both woke up with stiff backs. Other than that everything was good.Genuine Hotels.com guest review
"Overnight in Grand Rapids"
It is a great place to stay! This was the 3rd time we stayed there. Other than our bed being as hard as a bed of rocks making sleeping difficult. AND the housekeeping staff speaking/yelling at each other in very loud voices 2 doors down waking us early, by 7 am, whether we were ready to get up or not. Not cool. Tends to start ones day off on the wrong […] foot if you know what I mean. Read moreGenuine Hotels.com guest review
Too close to highway~ noisy. Inattentive staff. Spa jets were non functioning. Vending machines were empty.Genuine Expedia guest review
Decent hotel, under construction, okay breakfast. Would stay again, wasn't impressed but if your just staying for a night, I'd stay again.Genuine Hotels.com guest review
Pool was chilly and the jets didn't work in the hot tub, no sausage or bacon in the breakfast buffet, but everything else was fine. Good workers at the desk.Genuine Hotels.com guest review
This was one of our better hotel stays. The staff was accommodating and the room was clean and comfy. Hot tub jets were a little weak but it was nice to relax in after a workout. Breakfast offered a few hot items as well as muffins, danishes, etc. We would definitely stay here again. We ate at The Walker Roadhouse a few miles away and it was awesom […] e! Read moreGenuine Hotels.com guest review
"unpleasent First Impression"
The Front Daesk needed a second person to help with the phones and chcking people in. The Clerk, Andrea, though a little frazzled with all of the activity was very pleasent. The lobby and elevator seemed a little dirty, but the room itself was clean and comfortableGenuine Expedia guest review
Very nice hotel and friendly staff. Very clean room. Comfortable bed and bedding. The entire floor had a clean fresh scent. Our stay was short, since we were there overnight and had to check out at 5 am. Didn't use any of the other facilities on the property. Left too early to enjoy the breakfast. Less than 10 miles from St. Mary's Hospital in Grand […] Rapids. We enjoyed our stay and highly recommend anyone else's. Read moreGenuine Hotels.com guest review
"Very nice stay-close to what we needed to do and s"
Would stay there again. Need to fix the hot tub.Genuine Hotels.com guest review
Check in and check out was very quick. The room was ready early, and was cleaned well. My stay was comfortable and easy. Even the wifi worked quickly.Genuine Expedia guest review
"Would stay again"
Room was clean, hotel was quiet at night. Stayed one night while vehicle was being serviced at a local repair facility.Genuine Expedia guest review
"Visiting daughter at Grand Valley State University"
I have only one minor complaint. They did not have towels in the pool area. When I asked for them, it took longer than it should have.Genuine Hotels.com guest review
Great location just northwest of the city easy on and off higheayGenuine Expedia guest review
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