"Nice hotel - lots of surrounding businesses."
Great place to stay. Clean room. Excellent staff.Genuine Expedia guest review
"CLEAN GOOD SERVICE GOOD BEDS"
Great one night in area for NFL game. Great beds. Clean room, great service. Will be using this hotel and this chain again.Genuine Hotels.com guest review
nice property, nice breakfast, located in nice are of north CharlotteGenuine Expedia guest review
"Concert trip + great hotel=happy people"
A couple friends and I were going to Charolette for a concert. I decided this hotel based on the reviews and that It wasn't that expensive for three people. The people at the front desk were nice and the room was spotless. The beds were super comfy and having the sleeper sofa saved us on our sleeping arrangement. Also the area surrounding had tons of […] places to eat and with the mall nearby we had a chance to kill some time. The only thing was how early the breakfast closed. We had all been up super late the night before so getting up early for a free breakfast wasn't great, but hey it was free breakfast so mostly worth it. Read moreGenuine Hotels.com guest review
I was only there a night, but it was an excellent hotel with excellent service all the way around. It was a resort experience for the price of an overnight business trip.Genuine Hotels.com guest review
sofa bed was alittle hard..We booked through hotels.com and was told one price and when we arrived was told a different price which was alittle more than expected...But other than that everything was good, breakfast was great ,services was amazing...Will be staying again but i will make sure to book myself so no unexpected prices when i arrive...Genuine Hotels.com guest review
"Perfect hotel close to PNC Music Pavilion"
Would definitely choose this hotel again. The hotel staff were friendly, courteous, and helpful. My friend and I stayed for a concert and they helped us with transportation to and from the event. The hotel room was quiet, comfortable beds, fridge, and separate vanities from bathroom. The breakfast in the morning was probably the best part...big selection […] of breakfast foods. :) Read moreGenuine Expedia guest review
I checked in at midnight and was told they only had one room left. I had my reservation for 3 or 4 days. I was told it was accessible. Large room but bathroom made me feel like I was staying in a hospital. I did not enjoy my stay because I didn't feel comfortable in that room. It also had a lot of traffic noise all night that sounded like an inters […] tate. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Dear Ms. Whitener Thank you for submitting your concerns concering your stay at our location on August 13, 2014. We appreciate you taking the time out of your busy day to relay your information. I see that our Guest Care Associate did try to switch you to a different location, however his hands were tied due to the fact we were sold out. This was our last room available in the entire hotel. I do apologize that the Accessible room did not fit your needs. We would have been happy to locate another hotel room in the vicinity and cancelled your reservation. Please keep this in mind for any future bookings, that may become a late arrival. Thank you again for choosing our location. We appreciate your business and we look forward to serving you again soon.
"Great for traveling with kids"
I had two 14 yr. old girls travelling with me to go to a Concert. They loved the hotel and all the food choices ALMOST as much as Warp Tour. We stayed 2 nights! Would absolutely stay there again! There wasn't anything we needed that wasn't readily available. Staff was very helpful and happy!Genuine Hotels.com guest review
Hotel was perfect- suite perfect size for my 3 kids. Staff was incredibly accommodating. Plenty of restaurants within walking distance. Will choose this hotel again.Genuine Hotels.com guest review
"Nice hotel bathroom needed an update"
Hotel overall was in a great location. Near shopping and restaurants. Room was comfortable. It had a sitting area with desk and wet bar. Only issue:the bathroom had evidence of water damage with peeling wallpaper and the floor seemed dirty. The morning breakfast bar had everything you could want.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites Concord/Speedway. We appreciate your feedback and look forward to serving you again soon.
"Perfect location for nearby shopping and dining"
Great accomodationsGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites/Concord/Speedway for your hospitality needs. We appreciate your business and we look forward to serving you again in the near future.
Bedding was not clean..had spots on sheets on both bedsGenuine Hotels.com guest review
Friendly staff, clean and affordable. Definitely would stay againGenuine Hotels.com guest review
"A little disappointed"
We stayed in the king suite: I expected more. The carpet had a big burn spot in the shape of a iron. The furniture was worn, the bathroom had dirty grout next to the tub. It seemed that someone wiped the floor with a wet towel instead of actually cleaning it.Genuine Hotels.com guest review
"To Grandma's House"
Great hotel. Very clean, great staff, good locationGenuine Expedia guest review
"Great Get AWAY"
Over all this is a great hotel. close to area activities. Only thing that we wish we would have known ahead of time was the holding of hotel fees beside the charge of the room. we id not know that this was a condition. Because of this we had issues with the bank. Just would have been nice to know ahead of time.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites for your hospitality needs. We appreciate your business and we look forward to serving you again soon.
Close to everything, food, shopping, and the highway.Genuine Expedia guest review
This hotel was great! Had a great location, great service and the beds were GREAT!! Planning a trip in October and hope we can get in at this hotel again!Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites/Concord/Speedway. We appreciate your comments and we are happy that you enjoyed your stay while visiting the area.
It was an average stay at an average hotel...nothing specific stands out.Genuine Hotels.com guest review
Hotel was okay. Staff was great. No problem getting extra towels and new blankets for sofabed, my son said the ones from the closet smelled funny. The room was clean, a little run down, big rips in sofa. Breakfast was good. A little concerned about the location when we pulled up and saw security guards out front, but everything was fine for the one […] night we were there. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for taking your valuable time to inform us about your recent stay. We appreciate all feedback from our guests. Thank you for recognizing our staff for providing exceptional service. We feel lucky that we have such a great staff, who treats all of our guests with professionalism and courtesy. I have communicated your concerns that you mentioned with my Management Team Thank you for choosing our hotel for your stay. We look forward to serving you again in the near future.
No complaints, everything was fine. The room was as described.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites for your recent stay. We appreciate your comments and we look forward to serving you again soon.
"In town for a concert at the PNC pavilion"
Great hotel and comfortable. Nice location and nice employees. I would definitely stay here again and recommend friends to stay. :).........................................................……Genuine Expedia guest review
First time with SpringHill Suites and must say we were very impressed.. The desk worker's were extremely helpful as I needed to locate a pharmacy and they printed the direction's for me. Went as far as to inquire if I had any problem finding it.. The suite was spacious and had all the amenities you cold need. The only negative was no diagram for locating […] the Ice machine on our floor.. Breakfast was good with enough to choose from also... A Pleasant Surprise it was.... Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for your response concerning your recent stay with us. We appreciate your feedback and we hope that we can serve you again in the near future.
"Great for race fans"
Nice motel. Spacious rooms, very clean. Central to all things racing! Visit the shops, the tracks, and the museums.Genuine Expedia guest review
We stayed at this location to go to the nascar car race and it was perfect.Ryan at the front desk provided us with a shuttle service we got there and back no problem great breakfast no complaints at all we will stay there again.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank YOu for taking the time to do this survey and I am so happy you had a great time as we aim to please everytime guest with the up most best customer service. We hope to see you for the races next season
Absolutely loved everything about this hotel, but especially the bed!!!Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for your kind words and I am so happy you enjoyed your stay and we look forward to seeing you again soon'
I have no complaints. Everything was great and the price was just right. I stayed in the studio king size room. I loved the room n the location because it was so much to do during our stay.Genuine Hotels.com guest review
Great hotel right near the raceway!Genuine Hotels.com guest review
"Visited for 3 nights with the family"
Check and check out were excellent. Room was excellent. Refrigerator did not work and was promptly replaced. Microwave did not work and was promptly fixed. Pool was excellent for our 5 and 2 year olds, and the breakfast was solid. The front desk was great!! Our only minor complaint were the small and very soft pillows.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for your kind words about our hotel we strive to make every guests stay the most enjoyable part of thier trip. We look forward to seeing you in the future.
"We'll be back!"
Can't think of 1 negative thing to say! Clean room, Comfy bed, tv had plenty of channels and good reception. We will stay here again the next time were in the area!Genuine Hotels.com guest review
"Close to local shopping."
Would recommend this hotel to anyone.Genuine Hotels.com guest review
"clean & cozy"
This hotel was clean & cozy. The staff was very nice. It had all of the amenities I needed. Plenty of surrounding food & entertainment as well. The price was pretty low for this area. No complaints.Genuine Hotels.com guest review
"I don't have one complaint. t"
My experience here was great and I will not consider another hotel when I'm back in the area unless this Springhill is full.Genuine Expedia guest review
Cleanliness of room/hotel Quality of service **Awesome** Will stay there again.. Very friendly helpful staff!!Genuine Hotels.com guest review
"Family hotel - not worth over $100 per night."
This hotel has gone down in recent years. Breakfast was lacking. Most guests are agreeable, but it is definitely a family or large group hotel.Genuine Expedia guest review
Overall everything great. Someone close to us was smoking in their room and the smell was very strong in our room. Front desk couldn't really do anything about it. Had trouble sleeping because of smell.Genuine Expedia guest review
Located within minutes to Concord Mills, and dozens of restaurants! Bed is wonderful. Bathroom is the only thing I wasn't really impressed with.Genuine Expedia guest review
The breakfast had good variety.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Thank you for choosing SpringHill Suites by Marriott in Concord NC. We value our customers feedback and we look forward to serving you again in the near future.
very friendly pleasant comfortable stay.Genuine Expedia guest review
"GREAT PLACE AND LOCATION"
VERY NICE HOTEL AND CONVEINENT, TONS OF STUFF TO DO AROUND THE HOTEL.Genuine Hotels.com guest review
We've stayed at this Springhill Suites on several occasions now, and we've been 100% satisfied each time. We especially enjoy the hot breakfast selections, including waffles, oatmeal, and scrambled eggs.Genuine Hotels.com guest review
The room was fine. It hasn't been updated like other Springhill Suites we've stayed in. Also, there was some trash inside the sofa bed so that wasn't cleaned out well. Breakfast was wonderful though.Genuine Expedia guest review
"Nice and clean."
Awesome experience.Genuine Expedia guest review
"Nice and clean."
Awesome experience.Genuine Expedia guest review
"Nice and clean."
Awesome experience.Genuine Expedia guest review
Very pleased.Genuine Hotels.com guest review
I loved the room. Very spacious and clean. My boys loved it as we'll. the location was perfect. I would stay again and plan to come back again.Genuine Hotels.com guest review
"it i does the purpose"
the Hotel was clean and comfy and the breakfast was great, and my daughter really enjoyed the swimming pool, but there was one big problem the hotel is very old and when it rains the outside wall will let the rain through and the carpet near that AC unit and the walls will be soggy that you can poke your finger through, and i called the front desk and […] told her about the problem and send a maintenance guy who kind of knew the problem but cannot anything other than say we will move you to another room if you would like. Read moreGenuine Hotels.com guest review
"Fine, but not outstanding"
This is not the best Springhill Suites that we have stayed in. The room had an odd odor when we walked in, but it wasn't so offensive that we had to change rooms. The beds were comfortable, but the bathroom had a slight odor. The breakfast was ok, but not as good as we've had at other hotels. The breakfast should really be available to at least 9:30 […] even on the weekdays. We felt sorry for a couple that came down just as the breakfast was being put away. I was surprised that we weren't told by the desk clerk to have a nice trip as we walked out the door to leave. It wasn't terrible, just ok. Read moreGenuine Hotels.com guest review
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