All hotels in San Francisco, California, United States of America
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 635 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Great Hotel, Great Staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment we arrived we were taken care of in a way that made us feel special. All of their associates are friendly, kind and accomodating.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, safe, comfortable."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Moscone center business trip, 4 nights, 4 guests, 2 Q room. They split our bill 4 ways, we each got a receipt. Plenty of room for 4 of us, the only tight spot was sink area in front of bathroom door. Comfortable bed, good water pressure, easy stay, no hassles, no worries. Outside fire spot was warm and fun to sit by in the evening with no rain. 2-3 blocks from moscone and shopping centers. Would easily stay here again. (They should upgrade their in room coffee cups, thin strofoam is not the way to go. There is a Starbucks in the lobby, so maybe the cups don't get used, but it comes off cheap.)
Genuine Hotels.com guest review
4 night business trip Feb 20, 2015
Tonya
US
5.0 / 5Outstanding
"Lovely Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed one night with my mom and sisters. The only hard thing about this hotel was pulling in! I wasn't sure where to pull in to check in and missed the driveway. I had to go all the way back around several blocks in horrendous traffic and construction to get back to where I was supposed to be. I also couldn't get Uber to identify the location and couldn't get a cab. It was a 30 minute wait. We ended up walking down several blocks before we could catch a cab. Other than that, we loved the hotel, the staff and amenities!
Genuine Hotels.com guest review
1 night family trip Feb 20, 2015
Stacy
US
4.0 / 5Excellent
"Courtyard mArriot"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Just don't like the valet parking had to pay 59 dollars just for 24 hours parking
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
manuel
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay, Very clean and there were very nice and helpful employees...thanks Susan at the desk.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
Charles
US
4.0 / 5Excellent
"Quick hop to Treasure Island"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location for a range of activity, with some nice neighborhood restaurants and even street parking!
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
William
US
4.0 / 5Excellent
"Nice hotel for an overnight stay in San Francisco"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Loved the hotel and location. Great that you have underground parking but a little expensive! Breakfast and waiter was excellent but again a little costly and not included in the room rate. Very disappointed about the bar facilities and bar staff, we came back from meeting friends well before 11pm and the bar man told us he was already shut and to go to an off license as room service was also already over - this is unacceptable in my opinion, not so much not being able to get a night cap but his attitude behind the bar on a Saturday night in a big city!!!!
Genuine Expedia guest review
Other trip Feb 23, 2015
Caroline
US
4.0 / 5Excellent
"Perfect for what I needed."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect for what I needed. A quick overnight stay on business. Late check in, very comfortable and clean room. Desk clerk very efficient.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Family trip to San Fransico"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The suite is a great stay leaves you and family a chance to unwind from a great day of site seeing in comfort.
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
William
US
5.0 / 5Outstanding
"Financial District"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was an enjoyable stay the staff were really informative. The only thing they could work on is the $54 a night parking fee that's ridiculous.
Genuine Expedia guest review
Other trip Feb 18, 2015
Liana
US
4.0 / 5Excellent
"Very nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel comfy and clean to stay with but not a great location you need to drive everywhere. Valet parking only and quite expensive
Genuine Expedia guest review
Other trip Feb 17, 2015
Josh
US
4.0 / 5Excellent
"Fan fest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is close to AT&T park so we walked very easy walk. Easy off and back on hwy 101 bay bridge which is a plus. Very friendly staff. Starbucks in the front lobby
Genuine Expedia guest review
Other trip Feb 14, 2015
big baseball fa
US
5.0 / 5Outstanding
"We will stay again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Within walking distance of AT&T Park, Starbucks coffee downstairs. convenient restaurant in cute little bar downstairs. Rooms were super clean and comfy.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Brenda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. Good location for business needs near financial district.
Genuine Expedia guest review
Other trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Stay near AT&T Park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I came up for an event at AT&T Park so the location was great! A comfortable walk to the ball park as well as surrounding area with a fabulous variety of bars and restaurants. The staff was exceptional, my room very comfortable and even had a hot tub (not just a jacuzzi tub)! Parking fees were not an issue for me as I took the train into town but if you are driving find out about fees ahead of time & remember this is San Francisco & parking is a premium! I will definitely stay here again.
Genuine Hotels.com guest review
1 night trip Feb 6, 2015
Patricia
US
5.0 / 5Outstanding
"Not having to worry"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sent my daughter w/her father and Uncle. One has a disability. When I called and spoke w/Robert at the desk 2days in advance to tell him my concerns, he made it a point to look out for my family and gave us such great advice and direction that it made the stay priceless. The family came home and talked more about the Hotel then Fan Fest at AT&T. Thank you Hotels.com for making this trip possible.
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
rodney
US
5.0 / 5Outstanding
"Location is fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location in the financial district and close to the water!
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
Sara
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Big changes the hotel has made
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2015
pedro
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was very courteous and helpful. Easy access to hotel off bridge and located in walking distance of Moscone Center. Enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was within walking distance of the convention center. Easy parking. Will stay again.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
"Don't pay the valet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good for downtown location... didn't like the fact that they only had valet parking for $54! We drove around and found parking down the street for free. Just keep your eyes open
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
Joseph
US
4.0 / 5Excellent
"Close to it all."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were attending a volleyball tournament at the Moscone Center. This hotel was in walking distance to the Center. It provided all we needed. The front desk was very helpful and the mobile check in service saved us from standing in line. The hotel is also very close to Market Street and Union square. We always use the BART system and Montgomery station is your choice. I would highly recommend this hotel. But don't drive here take BART - parking costs are $54 a night.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Tammy
US
4.0 / 5Excellent
"Solid Marriott - better during the week."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice hotel, helpful and friendly staff, but the restaurant options are a little sub-par. I arrived on a Sunday at noon and neither the bar, nor the breakfast / brunch restaurant were open. The Starbucks in the hotel was closed too. We ate dinner in the bar / restaurant "Whispers". Food was ok. You are much better off walking or driving down to the Embarcadero to Waterbar or Epic Roasthouse. Both are phenomenal and have incredible views of the Bay Bridge. Reservations recommended..
Genuine Hotels.com guest review
2 night business trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"As expected, no better no worse"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We had a conference just around the corner, and this was convenient for that and not far from BART and a selection of local restaurants. For the price of the room, it would've been nice to have a few more perks included (as opposed to an additional $20 per person for breakfast). But that was all as expected. Just a decent hotel in an accessible location.
Genuine Hotels.com guest review
2 night business trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"Good business hotel. Reasonable service."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good hotel for business. Parking was super expensive, $54 per night.
Genuine Hotels.com guest review
3 night business trip Jan 26, 2015
Don
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel easy location everything was lovely
Genuine Hotels.com guest review
1 night trip with friends Jan 15, 2015
pamela
US
4.0 / 5Excellent
"Comfortable room with A/C, great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I needed a hotel near Townsend St. and the location was perfect. Laurie in the restaurant/bar was great and the front desk person always made a point to say hello. I recommend this hotel if you don't need all of the five star frills, but want a comfortable bed and a lively restaurant downstairs.
Genuine Hotels.com guest review
2 night business trip Jan 14, 2015
A Traveler
US
3.0 / 5Good
"Not what I expected"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was extremely small for 4 people. If I paid full price of over $500 I would be extremely upset. Indoor pool was freezing. 3 towels for a 4 person room. Fold out couch mattress looked dirty. Valet was only option to park car which they price gouged at $54/ night... Uncool to do that to your guests. Disappointed but we didn't let it ruin the weekend.
Genuine Expedia guest review
Response by Marriott Courtyard San Francisco Downtown
Thank you for taking the time to tell us about your stay! Your feedback and comments are important to us and appreciated. I was surprised to learn that our pool was too cold as we maintain a standard water temperature of 82 degrees F year round. We apologize if the temperature did not meet your expectations and was too cold. Our maintenance staff checks this numerous times throughout the day. Also, our apologies for not having the right amount of towels for the number of guests in your room. Our standard is to provide 3 full sets of terry in our rooms with a king bed and 4 sets in our queen/queen rooms. We are always happy to provide more towels upon request at any time day or night. Thank you for making us aware of the sofa bed mattress as we do replace these whenever needed. Unfortunately, we are not able to offer self-park at this hotel as all of our parking space is located within the building and requires valet attendants to navigate the limited and enclosed space that we have. Parking rates are high in the city and we do regularly compare our prices to our competitors in order to remain competitive. Once again, thank you for your review and for staying with us.
Other trip Jan 19, 2015
Tracey
US
4.0 / 5Excellent
"It's several blocks from downtown..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I feel the location, service and room features were excellent for the price.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
Michelle
US
5.0 / 5Outstanding
"Would stay here again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice room. Easy street parking with meters that you can pay for via cell phone before they start in the morning. Nice indoor pool and hot tub. Good fresh food at hotel restaurant. Starbucks in the lobby.
Genuine Hotels.com guest review
2 night family trip Jan 1, 2015
Tracy
US
4.0 / 5Excellent
"Solid stay - clean, friendly, quiet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean rooms, fairly comfortable beds, friendly staff. My floor was quiet as well. Location in SOMA is ok. Great for the price.
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed at this hotel several times, but this is my first review. The hotel is walking distance to just about everything. It is clean, the staff is great. It is the typical Courtyard Marriott experience... great!
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
4.0 / 5Excellent
"Thanks Marriott!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great time staying here over new years. Market street was very close. Also the staff was prepared to give us the name and location of open restaurants on New Years Days which was great since it felt like most restaurants were closed that day.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Jennifer
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay. Will stay here again if I need to spend the night in the city.
Genuine Expedia guest review
Other trip Jan 6, 2015
Bastille
US
5.0 / 5Outstanding
"Nice hotel Minutes from the warf."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great, only thing that could've been better is if the Sbux at the hotel didn't close at noon. Apparently this hotel is in the financial district so since big executives don't work Sat/Sun Sbux doesn't either.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful overall!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The ONLY issue is the valet parking cost. $54 per day seems a bit much.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Very Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, and a very comfortable place to come back to after a long day (or night).
Genuine Hotels.com guest review
3 night trip with friends Dec 31, 2014
Alexander
US
4.0 / 5Excellent
"Horrible Sofa Bed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Short stay but pleasant. The only gripe is that we notified them in advance we would need to use the sofa bed. Perhaps one of the worst mattresses on the planet and the bedding to go with it was inadequate. We also had to make it ourselves.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Albert
US
4.0 / 5Excellent
"Room Service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Need room service added
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Andrew
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Neighborhood is great, lots of good restaurants close. Staff was friendly and helpful, room was clean and comfortable!
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was nice. It was reasonably priced except for the $61 for valet paking. Apparently, there's a garage on the corner that charges $40 but chose convenience of valet
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Jose
US
2.0 / 5Fair
"LITTLE ISSUES-BIG ANNOYANCES"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotels.com had not clearly shown us that there was a cost for parking. It didn't show up anywhere in our booking information and ended up paying an additional $168 for parking. The closet doors in the room did not slide and actually ended up coming off the runners. I had to take them off and lean them against the wall to avoid damage to clothes or closet. The bottles of shampoo, conditioner, and lotion had been used and not replaced. I was surprised. For being a Marriotts, I was expecting a little more than what I get at a less expensive place.
Genuine Hotels.com guest review
3 night romance trip Dec 30, 2014
Terry
US
5.0 / 5Outstanding
"Great family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We came to San Francisco for a family Christmas trip, staying 4 nights. We consisted of 3 teenagers and 1 adult so we selected a room with 2 queen beds. The room was clean and spacious, beds very comfortable and large. The staff was very accommodating, helpful and friendly. There is a small srore across the street for snacks and drinks which was very nice. The BART is close, less than 10 minutes walk and on the same street which was nice. I felt safe in the area and found it a clean part of town. I wasn't worried walking back at any hour of the night. Union square is also close, the pier was a bit of a hike, but a short uber ride for the days we didn't want to walk there. The only thing I found slightly disappointing was the pool was very small. We didn't go there for the pool, so that was such a small issue it's hardly worth mentioning. However the pool area is very clean and the hot tub was nice after long days of adventuring. And the free wifi was a great bonus. We would definitely come back to this location and would highly recommend this property for family or anyone coming to the city.
Genuine Hotels.com guest review
4 night family trip Dec 26, 2014
Duncan
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Only thing with the room was it was to warm had to have the air on constantly
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel room had it all including Q-tips! Gorgeous Bay Bridge views! Plan on coming back soon.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Rosi
US
4.0 / 5Excellent
"Good location for New Years eve"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice. Bar and grill inside as well as an Starbucks. A liquor store across the street was nice too. Kit suite was enough room to host and sleep two couples.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice. Only complain is the parking is expensive.
Genuine Expedia guest review
Other trip Jan 1, 2015
jun
US
4.0 / 5Excellent
"valet surprise"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
we didn't expect to pay 54 dollars for parking valet ,I do like others driving my Tahoe but we had no choice we almost paid someone eighty dollars for parking pretty sneeky, just saying.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
Jose
US
5.0 / 5Outstanding
"A good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room is spacious and comfortable. Check-in and out is fast. Like the fact that free wifi is provided as long as you stay.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Kim
US
4.0 / 5Excellent
"Don't bring a car."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel but parking rate is ridiculous.
Genuine Hotels.com guest review
2 night family trip Dec 22, 2014
Rodney
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews