"Nice, but will try something else next time"
Check-in was so fast and they were so accommodating. Initially they had us in an accessible room. I asked if we could be moved to a regular room on an upper floor. Moved us to the highest floor with a nice view. If you are familiar with Embassy Suites, this is a mediocre Embassy. No frills with the managers reception (chips, salsa, hummus, pretzels). […] Quiet and comfortable area for this and breakfast. Though the food was cold sitting in non functioning warmers, mediocre hot breakfast in the morning. Omelet bars are always a fun way to start your day and plenty of choices. Bottom line is this one was forgettable. Read moreGenuine Hotels.com guest review
"Decent but use caution"
Spent 2 nights: Sat & Sun on 5th floor- could clearly hear the crowd noise in the atrium both nights. Leak under the sink caused the bathroom floor to be wet both mornings. Although I informed concierge of the leak after the 1st night, it was not fixed. Suite was spacious- my 2 teen kids had the double beds. I slept on the pullout in the front. The […] pullout was what you'd expect. Clean rooms. Gym was small but decent with a sauna & hot tub. Self-parking was a bit tricky- very narrow lanes with concrete poles- don't bring your SUV! Staff was hospitable- breakfast was excellent. Read moreGenuine Hotels.com guest review
"Left wanting more."
This Hotel had numerous issues. Very few of the electronics in the room actually worked and the fold out bed was almost unusable. I will note however when presented with this information the desk was willing to give a marginal amount of the over 300 dollars I had spent for one evening in their under kept hotel. As an Embassy suits hotel I had expected […] much better without ever having to ask in advance. Read moreGenuine Hotels.com guest review
"Nice stay until the construction started."
We were very pleased with our accommodations until we were rudely awakened by very loud jack-hammering immediately outside our window at 0430-0500 AM on a Sunday morning. We did not have plans to sleep in per se, but definitely did not plan on being disturbed from sleep at that hour. The desk clerk stated that the construction did not "usually start […] that early" and apologized. She stated she would try to call City Hall to address the issue. Not sure whom she thought she would reach at 0500 AM on Sunday. Read moreGenuine Hotels.com guest review
"Great hotel and staff!"
This was a great hotel and especially for the price. Staff was very friendly and accommodating, the location was great and that area is so cool! One thing they do need to update are the sofas in the suites, they are dated and very uncomfortable. Also the temp in the room was not consistent however both of these points would not detour me from staying […] here again when in Nashville.. Read moreGenuine Hotels.com guest review
Great service, room, and free breakfast and happy hour!Genuine Hotels.com guest review
"Very Dirty and Very Disappointing"
the sheets were dirty when we pulled back the comforter. My wife used a glass from the bathroom for her jewelry and it all stuck to the bottom of the glass because it was dirty. The breakfast area was very dirty and my shoes were sticking to the floor. They ran out of plates and we had to wait. There was food all over the buffet area and the omelet […] station cook was rude and not friendly at all. This is definitely not typical of an Embassy Suites as we have stayed at multiple locations throughout the U.S. This chain is always our first choice but I have to say we will not be staying at this location ever again. Very disappointing. Read moreGenuine Hotels.com guest review
"Good Hotel Overall"
The hotel rooms were a little dated but comfortable, clean and quiet. The common areas of the hotel were very attractive. The free hot buffet breakfast was outstanding! Our only complaint was the self-parking garage which was built for sub-compact cars in mind and very tricky to get around in without running into a wall or huge pole.Genuine Hotels.com guest review
"Great place to stay"
Great location, not too far at all from Broadway. Close to lots of restuarants/bars as well as Bridgestone Arena. Great place to stay! Can't wait to come back.Genuine Hotels.com guest review
"Needs a little bit of TLC"
Good location near Vanderbilt.I'm truly disappointed in fake bacon in buffet. Egg chef, Miss Jean, does a great job with the eggs.Restaurant tables were not clean & wait staff didnt seem to notice, until I mentioned it.Our room TVs didn't work because they needed programming. They fixed it fast.Genuine Hotels.com guest review
Quick visit to visit our son at Vanderbilt. Hotel is nice and clean. Room was comfortable and quiet. Excellent breakfast each morning. Kind of a long walk to Vandy though, particularly to Ingram Commons (the freshman quad)Genuine Hotels.com guest review
"PLENTY OF SMILES"
The accommodations were excellent but the overall service-from front desk staff, housekeepers, breakfast servers and bartenders-was second to none. SMILES from everyone! Extremely helpful and happy staff.Genuine Hotels.com guest review
Great hotel with a great staff . Close to all the action but also close to major hospitals. So alittle noise when ambulance gets calls.Genuine Hotels.com guest review
Friendly staff go out of their way to make your stay perfect. Breakfast and happy hour are outstanding!Genuine Expedia guest review
"Nice hotel close to Bridgestone Arena."
We stayed at Embassy Suites Vanderbilt because it was close to the Bridgestone Arena where we saw Disney On Ice Frozen. It was very convenient and comfortable. We checked into hotel and when time for event we took the shuttle to the arena. We were picked up at the hotel lobby and delivered to the Bridgestone Arena for the show. Afterwards, the hotel […] sent shuttle to pick us up and deliver back to hotel. I would definitely stay at Embassy Suites Hotel again. Read moreGenuine Expedia guest review
We were given an handicapped room which we did not request, and were told no other rooms were available. Room itself is beginning to look a little run down. Breakfast was ok, but happy hour was sorry.Genuine Hotels.com guest review
"Pull out bed"
Mattress on pull out not so comfy, but room a great size for more than 2 travellers. A 10 minute shuttle ride to downtown Nashville offered complimentary by hotel which was really convenient, they need plenty of warning though to send pick up to return. Staff very helpful. On the whole a great stay.Genuine Expedia guest review
Couldn't have been happier with the hotel! We'll be back!Genuine Hotels.com guest review
Just let me start by saying that anyone that has a complaint about this hotel, needs to only stay at $2000 a night hotel. Clean, nicely furnished and comfortable. Can't say enough about the staff, they were so helpful, especially the bell hops/porters. It was myself and my husband's 3rd time in Nashville and we had family with us from Ireland whose […] first trip it was. The included breakfast was great, the best we have had in any hotel that had breakfast included in the nightly rate. Anything from fresh fruit, danishes, bacon, scrambled eggs, sausage, home fries and made to order omelets. My only complaint I would have is that their restaurant "Odd Fellows" could have a more varied menu. Would definitely stay here again and recommend it to anyone. Read moreGenuine Expedia guest review
"Bumped by Hotel that was OVERBOOKED"
Upon arrival at the Embassy Suites I was informed that my pre-paid, guaranteed late arrival, reservation had been bumped because the hotel was overbooked. I made the pre-paid reservation on Expedia 8 weeks prior. The front desk staff apologized and explained that they would reimburse the stay and were offering to put me up in another Hilton property […] in Nashville - which was a 20 minute taxi ride away. It was a first for me and I am probably not the only one. I paid for the room nearly 2 months in advance and had a guaranteed late arrival. When this happens in an airline they ask for volunteers and give them a voucher - I had no choice. Selling the same product/service to two customers is unethical and Hilton should discipline whoever thinks that it is OK. Read moreGenuine Expedia guest review
"Enjoyed very much"
I stayed here for 3 nights while in town on vacation. The hotel itself is very nice. I especially enjoyed the free shuttle and breakfast. I do recommend making reservations for the shuttle, otherwise you will have to wait for it. The room was really nice. The area was very college-y, but was really nice. Good restaurants all within walking distance. […] The bathroom was a bit dated. There were a few burned out light bulbs in the room that were never replaced. And I could hear noise and talking from the rooms around me. But liked how spacious and clean the rooms were. I would definitely stay here again and highly recommend it. Read moreGenuine Hotels.com guest review
"Right Location/Comfortable Rooms/Avoid the Restura"
The Broadway Ave. S location of this Embassy Suites is perfect for those going to a concert *as we were* in Nashville. They even took us and picked us up before and after the concert with no charge and no hassle. The rooms were in great shape, everything worked,and the beds were quite comfortable. It was easy to get on the internet for free and even […] the much used desk chair worked just fine to find the right fit. The only downside to our whole trip was the menu in the resturant. It was way over scale for the average person and their family. This is no criticism of the chef. What we did finally eat was expertly prepared, served as requested. The main dishes on the menu were just too "avant guarde" for Nashville, Tn for a quick bite before an event or even a leisurely one after an event. This is not genuine Southern cuisine but someone's very misguided idea of "fancy" Southern "with it" food. The name of the resturant is "Oddfellows" and I must say, unfortunately, the name aptly fits.Pass it up for sure ! Read moreGenuine Expedia guest review
"A good starting point for region travels"
One major complaint, the room was advertised and listed on my confirmation statement as two queen beds; where in fact the beds were "doubles" and short (feet hung over the foot of the bed). Did not get a good nights sleep! The entire staff with the exception of the desk clerk who checked us out was extremely friendly and helpful; the clerk that checked […] us out was shhort and unpleasant, apparently preoccupied with other duties. Read moreGenuine Expedia guest review
"Close to so many things"
Very nice hotel. It is so close to many midtown places to eat and drink. Door lock did stick and although we had not reported it, they came to try and fix it at 8am with a do not disturb sign on the door which was annoying. The remote for the TV in the sitting area did not work very well either. There was also a large chip smack dab in the center of […] the tub that was a bit unsightly. But the hotel itself was nice. Read moreGenuine Hotels.com guest review
"Wonder hotel. Large rooms"
Hotel was great. Close to Vanderbilt campus and many restaurants. We have not stayed here before but would definitely stay again. Great rates compared to others int the neighborhood.Genuine Hotels.com guest review
"Close to downtown Nashville"
Staff was great especially front desk & valets. Hotel was convenient to downtown.Genuine Expedia guest review
This hotel is convenient and close to all of the activities in Nashville . Unfortunately, the room that we stayed on was in need of some updating. It also smelled like stale cigarette smoke. The bathroom was not super clean, and the sink made a gurgling sound all nightGenuine Expedia guest review
Hotel was very nice and convenient to everything.Genuine Hotels.com guest review
"Tight parking and uncomfortable bed"
Very difficult to park our SUV. Tight corners in garage. Bed was hard and uncomfortable. The bacon was cut so thin it was like eating paper and it was raw or undercooked. The service people at breakfast waived around their dirty dish towels as the stood around.Genuine Expedia guest review
it was nice. wish the shuttle service would of been on time. due to it being 30 min behind, we had to take a taxi to the venue.Genuine Hotels.com guest review
"close to music row and nightlife"
good breakfast and shuttle to downtown was convienientGenuine Hotels.com guest review
"Excellent location helpful staff"
I love the Nashville Embassy Suites for business stays. Very well situated if you need to get to Music Row! The room is spacious and comfortable. Free wifi "real" breakfast - not a stale danish and instant coffee, shuttle van (Parking in Nashville is challenging, and EXPENSIVE)...it's a great deal. That said if you are looking for high end luxury this […] may not be the place for you. Don't get me wrong it's nice but not 5 star like the Omni or the Lowes Vanderbilt. Read moreGenuine Expedia guest review
Nice hotel close to restaurants and Vanderbilt. Complimentary Breakfast is good. Free happy hours drink is a plus. Very spacious room. Comfortable for 3 people.Genuine Expedia guest review
"Close to Vanderbilt"
walking distance to restaurants and VanderbiltGenuine Hotels.com guest review
"Nice hotel close to our daughters school"
This hotel is very near our daughters school, we will be staying at this hotel in the future. We are extremely picky travelers and I am happy to say this hotel worked very well for us.Genuine Expedia guest review
Great place to stay. A little pricy but worth it.Genuine Expedia guest review
We enjoyed our stay at the Embassy Suties. We were in town for a few days meeting up with a group of friends to experience the Nashville scene. We stayed in a King Suite room. I would be happy to book this hotel again.Genuine Expedia guest review
"A continued fan of the Embassy Suites brand!"
Had another great stay with this chain. Friendly front desk staff made us feel very welcome. This property is in a great part of town for casual dining (but don't expect peace and quiet outside until late). Try the Tavern across the street for great eats (and the full breakfast the next morning served in the hotel for free).Genuine Hotels.com guest review
Booked this hotel on a recommendation and glad we did. Only stayed in Nashville for one night and wanted a place close to dining. There is a free shuttle to take you downtown, which is nice. Staff at the hotel were quick and pleasant. The room was very nice with the living room separated by a door to the bedroom. Great size bathroom, comfortable bed […] and pillows. Free breakfast in the morning with a good selection of food. Everyone working at the Embassy Suites were very friendly. The only thing I don't like with this hotel and many others is they charge for self parking. If I am a guest at the hotel, why do I have to pay to park my own car? So just make sure you know that before you book a room. Great place and would stay again if we are ever in Nashville. Read moreGenuine Hotels.com guest review
This is a great hotel to easily access the sights around town. The only downside is they didn't have a pool in this location. They do have a hot tub. Nice feature is you are able to park and access your hotel floor from the parking garage up through the 5th floor. This is nice when you don't want to walk through the lobby with all your "stuff".Genuine Hotels.com guest review
"Wonderful service and comfortable stay"
I enjoyed my stay very much and will likely try to stay here more often when I visit Nashville. The shuttle service was very accommodating, breakfast was filled with tons of choices, and the bed was comfy. The location was great also in that there were tons of restaurants within walking distance. The only negative part of my stay was the shower. I stayed […] in an accessible room, which had a hand held shower head. The water pressure coming from the shower head was pretty bad. The hose was leaky so it likely needed replaced. Read moreGenuine Expedia guest review
The rooms are nice. The staff is friendly. The atrium looks great. The complimentary breakfast is good. The location was great for what I needed. The only problem was the noise. I slept in the living room and could hear everything, including the late night noise of people sitting downstairs and the morning set up for brunch. I like what Embassy Suites […] has to offer and I would stay there again.... I would just need to make sure I don't bring family or friends so I can sleep in the bedroom. Mom said it was really quiet in there. Overall, I would recommend this hotel. Read moreGenuine Hotels.com guest review
most comfortable beds and pillows i have ever slept on and i've traveled the world for 25 years.thank you embassy suites.Genuine Expedia guest review
"Not as nice as it used to be"
I've stayed in this hotel several times before, all of them having been a few years ago. The condition of the hotel doesn't seem to be quite as good as it was back then. I will probably stay here again, though, because the service, location, and size of the rooms are all still very desirable.Genuine Hotels.com guest review
"Great Midtown/Vanderbilt Hotel"
I had a wonderful stay at the Embassy Suites-Vanderbilt. The staff was very helpful and accomodating. Unfortunately on the first night, a pipe burst in my room. The hotel staff response was quick and decisive, relocating me and comping my room for the issue. Otherwise, my stay was comfortable. I would definitely return.Genuine Expedia guest review
Maintenance needs to pay more attention to details. The televisions in my suite were not connected and I had to call the front desk. They sent maintenance immediately and had the matter corrected promptly.Genuine Hotels.com guest review
"Close to Vanderbilt"
Great location, plus shuttle serviceGenuine Hotels.com guest review
It was amazing. We loved the bed!! The breakfast was awesome also!!!Genuine Hotels.com guest review
"Embassy suites Nashville"
Excellent hotel with a family. The breakfast was so good. Lots of options ever morning. Plus loved the 2 drinks and appetizer every night. Highly recommend!!Genuine Hotels.com guest review
"Clean and friendly"
We had a very nice experience here! The staff was great. Great breakfast buffet. Enjoyed it very much!Genuine Expedia guest review
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