"Nice place to stay.."
The valet staff was exceptionally helpful...the only suggestion we had was that they keep the morning buffet open longer, when going there around 8:45 a lot of the food was gone and when on vacation and out late the night before closing the buffet at 9:00 seemed a bit early...Genuine Expedia guest review
Breakfast, both food quality and service, was outstanding! Room was great tooGenuine Hotels.com guest review
Great room and amenities; staff was nice; location was convenientGenuine Expedia guest review
So much fun! The hotel had a free shuttle and a free breakfast (not just yogurt and cereal). The shuttle drivers were extremly nice, however you should make shuttle reservations on busy nights (sat and sun).Genuine Hotels.com guest review
I enjoyed it. Had a great weekend.Genuine Hotels.com guest review
The building was nice and the whole staff was very friendly and helpful. This will be our Nashville trip hotel in the future.Genuine Hotels.com guest review
Very much enjoyed my recent stay at this facility. Everything was terrific! Would stay again on next visit to Nashville.Genuine Hotels.com guest review
The staff was extremely friendly and helpful. The hotel was beautiful. Parking seemed a bit steep though but I understand how limited space is in the area.Genuine Hotels.com guest review
"Best happy hr of all time!"
Free drinks and a shuttle to downtown! Great stay!Genuine Expedia guest review
"Enjoyed my stay - great service"
The hotel is about 2 miles from downtown and very near Vanderbilt and Belmont - good location with entertainment and restaurants nearby. The Valet parking is only $2 more than self service - a nice treat. Rooms are big and clean. This hotel has free breakfast and 'snacks/drinks/ at 5pm at no charge. Don't expect gourmet - or high quality brands, but […] also a nice touch. Nice staff! Read moreGenuine Hotels.com guest review
"Had a great time"
One recommendation, don't rely on hotel staff to call for a cab, even if they say they will, make sure you make a call your self an call extra 15-20 min earlier than normal if it's around rush hour and or raining.Genuine Hotels.com guest review
Great overall stay!! I was very pleased with staff and hotel atmosphere!! I would stay here again.Genuine Hotels.com guest review
"Beautiful Hotel, close to downtown Nashville."
The moment we arrived we were helped with our luggage, had our vehicle parked for us, checked in and then had dinner at the restaurant at the hotel. The suite was clean, very nice and perfect for our girls night out to see KEITH URBAN at Bridgestone!!!Genuine Expedia guest review
Such a great value and price - free shuttle service, happy hour, and awesome breakfast buffet makes this my go-to hotel of choice. Friendly, helpful staff = it couldn't be nicer. Thanks!Genuine Hotels.com guest review
"Nashville Comfortable room."
The room was nice but lacked a clock radio...would think that a visit to music city would find a radio in the room!Genuine Expedia guest review
"OK, could be better."
The room TV had some problem and the staff could not fix it. Due to my weekend stay, the gusts in other rooms were loud. There was some carpet installment construction upstairs, which was loud. The big room size was good.Genuine Expedia guest review
This embassy suites is really out dated. It needs to be renovated. Wifi is free and the signal was great however you have to pay $18.00 a night to park there. Of course they have the reception which is nice and a great breakfast but the room haas "popcorn" ceilings that are only like 7' tall and it was popping loose. It is not the typical luxury Embassy […] Suites. Read moreGenuine Hotels.com guest review
"E is for Excellence!!"
Very comfortable and relaxing! Breakfast was stupendous!!Genuine Hotels.com guest review
"Nice Amenities and Courteous Staff"
The rooms here were very nice, with extremely comfortable beds, bedding and pillows. The room temperature was good, too, and easy to control. The staff was very friendly and accomdating, eager to help with late check-out (even though, in the end, we didn't need it). There is a $20+/- charge to valet park for the night, but you get in/out privileges […] and the valet staff is very friendly, quick, and helpful with directions. There is a no-charge shuttle that can take you to Downtown Nashville (or Vanderbilt U) and they, too, are easy to work with. LOVE the free cocktail hour and serious complimentary breakfast (not just continential). Overall - Excellend experience! Only downside - Not truly within walking distance of downtown, but shuttle makes this okay. Read moreGenuine Expedia guest review
"NOT A GOOD STAY"
THE LOUD NOISE FROM THE BAR NEXT DOOR CARRIED UP TO OUR 10TH FLOOR ROOM WELL PAST MIDNIGHT WHEN WE HAD TO EVACUATE OUR ROOM AT 1 AM DUE TO A FIRE ALARM. SINCE IT WAS SUB-FREEZING OUTSIDE, THE GUEST GATHERED IN THE LOBBY. ABSOLUTELY NO HOTEL EMPLOYEE INTERACTION WITH US FOR OVER AN HOUR UNTIL WE WERE INFORMED THAT A BROKEN WATER PIPE CAUSED THE ALARM. […] NO COMPENSATION FOR OUR TROUBLES THAT WAS A MECHANICAL PROBLEM...OUR CARPET WAS FILTHY. CLAY THE VALET DID A GREAT JOB GETTING OUR CAR FOR AN EASY DEPARTURE ! Read moreGenuine Hotels.com guest review
We were disappointed that we did not get the wedding discount rate when we checked out. We were in Nashville to attend a wedding.Genuine Hotels.com guest review
"Great stay, fantastic hotel service!"
The hotel staff was great. You are getting 1st class service at the lowest possible price.Genuine Hotels.com guest review
"Employees were excellent!!!"
Went for New Years Eve with our kids. We were pleased with great service, except after tipping shuttle driver $20 to take downtown right before midnight and told him getting our kids at Bridgestone and be ready in an hour behind church, no one showed up even after 3 calls. We had to walk 1.5 miles in the freezing cold back to hotel. I'm hoping it's […] just because bad circumstances but we were sooo cold! Only one girl working happy Hour! She was great but you waited in line longer than could enjoy a drink. Hotel needs updating in rooms but was clean and room service food was good and quick. Complimentary Breakfast line so long we left and went somewhere else. Didn't feel we got what we paid for which was $427.00! Read moreGenuine Hotels.com guest review
"Would totally book again!"
We were only a mile from downtown, about a 30 minute walk. The hotel service was great! The breakfast, cooked to order, EVEN BETTER! the rooms were spacious and clean and comfortable. There is a gym a sauna and a hot tub. The only thing is that the hot tub was closed every time we tried to go, which was usually late at night. Over all this is a great […] hotel and i would definitely stay here again! Read moreGenuine Hotels.com guest review
This stay ranked as one of the worst. They have new air units that no one at the front desk knows how to operate. It stayed almost 80 degrees in our room the entire stay, no matter how much we complained and at the end, we asked to be compensated for the horrible stay. The front desk lady could only manage to refund a $16 parking fee for one day. Wow! […] 3 days of sweating and horrible service is only worth $16. I'm still in shock and will never stay at another Embassy Suites Hotel. Read moreGenuine Hotels.com guest review
"The Noise is a problem"
Overall, I like the embassy Suites Hotels. This one however was not as pleasing. The hotel is very loud. The fountain is loud and it echos throughout the hotel. We were on the third floor and breakfast was a nightmare because the hotel was filled with wrestling teams and everything from the breakfast area echoed into our room. Woke up earlier than I […] hoped on every morning due to the noise. If I were here on business it might not have been a problem, but since I wasn't getting up for business it was a nuisance. On Friday morning, I was awakened at 8am because someone was sanding baseboards near our room. Not happy. It went on for hours. Also, parking was sixteen per night which I think is high considering I was paying almost two hundred a night already. Overall for a good night's sleep I would probably seek out a quieter place. Read moreGenuine Hotels.com guest review
"Everything about our stay was pleasant."
We stayed Thursday, Friday and Saturday night over Thanksgiving. This is a first class place with very nice rooms a friendly staff and good amenities. The view inside is pleasant and fresh. The breakfast was good with plenty of variety. I would recommend the valet parking. It was well worth the money. Its close to downtown and the action of Nashville. […] There are even good bars close by within walking distance. This location was easy to get to and out of. This is right down the street from Vanderbilt University and it has a good vibe. Read moreGenuine Expedia guest review
"Good time, great place"
Embassy Suites was perfect for our visit to Nashville that was primarily for Vanderbilt, bit also for our exploring downtown. The shuttle service saved us money, but the friendly drivers also gave us solid advice. They were very flexible on meeting our schedule.Genuine Expedia guest review
"Girl's Night Out"
My friends came to visit from Chicago this past weekend.We wanted to take in Nashville. We booked our overnight stay with your hotel. What a pleasant surprise when we walked in to the hotel. Beautiful!!! The room was very comfortable and quiet! Breakfast was awesome!! I would stay here again and I highly recommend this hotel.Genuine Hotels.com guest review
Good facilityGenuine Expedia guest review
I loved the location. Right in Midtown...walking distance to Vanderbilt and a quick cab ride or shuttle ride to the heart of downtown. Would stay again!Genuine Expedia guest review
A lot of different plumbing issues, from water pressure to noisy pipes to bad drainage.Genuine Hotels.com guest review
"I liked it"
Hotel staff were ALL wonderful very accommodating and great attitudes. Rare to stay in an embassy Suites with an attached Steak house and decent room service.Genuine Hotels.com guest review
We loved this hotel. my boyfriend and I stayed here 4 nights.Genuine Expedia guest review
"Nice place to stay"
We enjoyed the suites with 2 TV's (a necessity during the football season), good breakfast, happy hour and helpful friendly staff.Genuine Expedia guest review
"walking distance from great places"
We loved it, everyone helped us enjoy our anniversary. I wouldn't change one thing. Great food, good drinks, every thing was greatGenuine Hotels.com guest review
"First Nashville visit."
Nice hotel, fair price, free shuttle to downtown, or a seven dollar cab ride. Their free breakfast was very good.Genuine Expedia guest review
"Convenience & Quality"
Close to downtown tourist attractions, excellent rooms & good breakfast. Several casual restaurants within walking distance. Shuttle service is a plus.Genuine Hotels.com guest review
"Good location for downtown activities."
It was great! The valet and shuttle service were extremely helpful, polite, and timely. All the staff we encountered were very friendly. We will stay there again!Genuine Hotels.com guest review
"Great downtown hotel"
We had a great experience at this hotel. From shuttle service to the omelette bar, our experience was fabulous!Genuine Expedia guest review
"Not the Hotel to stay at if you want to sleep"
The room was good but we were on the 9th floor(931) and from 9 PM till 2:30+AM the bar on the street had a band and it was like they where in the room. Very loud and you could not sleep. Had to get up at 5 AM to leave and only got 3 hours sleep. Thought you stop at Hotels to sleep ...The rest of the hotel was good . Told the midnight clerk but we had […] to wake him to check out so he didn't care. For Almost $200 a night you would think you could sleep. Read moreGenuine Expedia guest review
"Great Hotel near Downtown Nashville"
This was a great choice of hotel for Nashville. The free shuttle service completely erases the fact that you're not in the center of downtown. Although it stops running at 9:00 a cab back is easy and reasonable. The staff are extremely helpful and welcoming. The breakfast was great - we skipped lunch every day after partaking of the breakfast buffet. I'd […] stay here the next time I visity Nashville. Read moreGenuine Expedia guest review
"Home away from home"
I ended up staying 2 weeks longer than planned after moving my daughter into Belmont University. The front desk staff was helpful in adjusting my rate for the longer stay and allowing me to remain in the same room after the rest of my family left. The complimentary breakfast and happy hour drinks were much appreciated and the staff were all excellent […] and friendly! The valet staff was so friendly and became like family. The housekeeping staff also was friendly and did a wonderful job. This is a beautiful hotel, close to Belmont, and not far from The Mall at Green Hills and other shopping and restaurants. Overall, I couldn't have been happier with the hotel! I just wish there was a room available when my husband and I come for Parent Weekend! I am sure we will always stay here when visiting our daughter at Belmont if space is available. I just need to be sure and book early! Read moreGenuine Hotels.com guest review
The hotel was fabulous. We were so impressed with the size of the room, the various amenities, and good service. Highly recommend this hotel when traveling to Nashville.Genuine Hotels.com guest review
"BEST LOCATION TO RELATIVES"
THE HOTEL WAS VERY CLEAN AND BEAUTIFUL TO LOOK AT , BREAKFAST WAS ENJOYABLE BUT CHEF SHOULD BE MORE PATIENT WITH NEW GUEST WHO HAVEN "T EATEN THERE BEFORE.Genuine Expedia guest review
Great service from everyone. Complimentary breakfast was very impressive-had omelet "custom made" & was as good as any expensive restaurant has. Will definitely stay there on next trip!Genuine Hotels.com guest review
This hotel is in a great location. You are close to everything without allot of traffic hassels.Genuine Expedia guest review
"Great hotel in downtown Nashville."
Nice clean hotel with very friendly staff. Woke up late and missed the free breakfast in the lobby but the cook still came out and offered to make us something. He prepared us a great breakfast for two. I call that great customer service. Ill be back. Thanks.Genuine Expedia guest review
"Wonderful Stay In Nashville, however..."
When staying here, be sure and ask for a room high up or on the other side of the main street. If you don't, get ready for a night of loud band music from across the street that doesn't quit until 2am. Upon asking, the hotel provided ear plugs, so this is obviously an on-going problem, and they didn't work. We finally resorted to downloading some white […] noise on our iPad. We could still hear the band, but it helped somewhat. If you're after a good night's sleep, this isn't the place. Read moreGenuine Expedia guest review
We enjoyed our stay. The staff was very friendly and accommodating. They let us use a DVD player in our room so we could spend the evening in with the kids. My only complaint was the breakfast was not quite up to par. The pancakes were stiff, and there were no biscuits and gravy. The omelet my husband had was very delicious though. Overall a great stay […] for the money. Neighborhood was just fine. Read moreGenuine Hotels.com guest review
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