"Friendliest staff I've encountered in a long while"
Our stay here was just so nice! From the super friendly staff (I mean, everyone we encountered!), the breakfast buffet was extensive and the rooms were clean, this hotel stay made our anniversary trip to Nashville a great one!Genuine Expedia guest review
"Nice hotel, good shuttle service to Broadway!"
The front room was noisy in the evening after the bars and clubs closed due to loud patrons.Genuine Expedia guest review
"Awesome place to stay in downtown Nashville"
very friendly and helpful staff - GREAT amenities - complementary shuttle service to downtown sights, complementary cocktails every evening, complementary cooked to order breakfast, roomy suite -Genuine Hotels.com guest review
"A bit pricey for an overnight..."
Downtown Nashville books up so quickly and anything remotely close of any decent quality (Hotels.com user rating 3.5+) will run you $200 for one night. Parking is not included at $18/day (self in a tight and obscure garage). Don't get me wrong, this hotel is very good, but $200 for 10 hours of use (10p - 8am) hurts.Genuine Hotels.com guest review
Overall the stay was good. Some of my towels had red stuff on them. And the breakfast was not good it was cold. The elevator was mess up.Genuine Hotels.com guest review
"Great Location for girls weekend"
We went for my bachelorette party, 11 girls and 3 rooms worked out well for us. We had a king bed with a pull out sofa, wasn't as comfy as the king bed obviously, but it's just for sleeping anyways. The fridge was nice to have and lots of mirrors in the rooms for all the girls to get ready. The area is great, lots of bars within walking distance, didn't […] even go downtown the first night. But their shuttle took us downtown Saturday night which was free and perfect! Staff was great and prompt. Great stay, would stay here again! Read moreGenuine Expedia guest review
The amenities the hotel offers really made my stay great. Having a hot, made to order breakfast every morning was a nice way to start the day. The open bar happy hour was the best. We could meet on the couches and plan our evenings as we sat by the waterfall. Very relaxing. Great place to get away after all day conferences. Shuttle service was very […] nice to have too! Read moreGenuine Expedia guest review
"Hotel was nice and people were pleasant."
Omaha Steak House was pleasant and food was tasteful, but not expensive.Genuine Expedia guest review
"I always stay at Embassy Suites"
It was of course wonderful. The free local shuttle was great and only seven dollars from downtown after hours. We arrived for a convention and the fact that it is a suite we put three grown women in without a problem. Very spacious and clean. All the staff were and always are amazing and go out of their way to help you.Genuine Expedia guest review
"Great hotel service, Housekeeping needs work"
The hotel front desk staff was very friendly and helpful, the valet staff was WONDERFUL, the housekeeping and its staff needs work. We stayed for 4 days and never once was able to get our room cleaned. Everyday the cleaning staff came around 4pm, a time (in my opinion) that guest are normally getting ready for the evenings events.Genuine Hotels.com guest review
Other than a loud band somewhere in a club on the block, my stay was good.Genuine Hotels.com guest review
"Great Hotel centrally located"
Staff was great and very helpful. Location made it easy to get out and not drive forever to various events. Breakfast had a great selection. We also enjoyed the shuttle that is available to take you back and forth to Broadway and various areas.Genuine Expedia guest review
"Hockey in Nashville"
Good location. Near bars and resturants, about a 2 mile walk to downtown. Good breakfast.Genuine Hotels.com guest review
The valet service was outstanding!!!Genuine Hotels.com guest review
"terrific overall experience"
The hotel was very nice overall. The breakfast setup was terrific. The evening happy hour offerings were lacking, ie. the chips, salsa, and assorted snacks all ran empty early and resupply was slow to arrive. But honestly if that is my chief gripe, it is a minor blip on the radar. The hotel was very clean and quiet, the staff was very helpful and attentive, […] and the 2 room suite setup did not leave me with that "I''m in another hotel room" feeling. I would not hesitate to stay here again. Thank you for the experience. Read moreGenuine Hotels.com guest review
"Great Staff and Service!"
Hotel was great! The staff were all so helpful. From the time I pulled up to the time I drove away they made me feel special and helped me with whatever I needed. Room was clean and comfy. Would def stay here again!Genuine Expedia guest review
"Not your top quality Embassy"
It's a good hotel, staff was friendly breakfast was good. However compared to other Embassy suites, this one is falling a little behind. Plus being in Nashville where they thing Hotels should cost as much as in New York City, it becomes an overpriced hotel. However when a Days Inn down the road costs $139 a night (with free bugs included), one will […] gladly pay $200+ for a room here. Read moreGenuine Hotels.com guest review
"Nice hotel 1.5 from the nite life"
staff was great had some plumbing problems but would stay againGenuine Expedia guest review
"Nice Convenient Hotel but Overpriced Parking"
Overall great stay and very nice rooms. The shuttle downtown was nice, but we actually preferred the area around the hotel. The only downside was that my suite had 3 others staying in the suite, and each had their own cars. All of the valet parking ($22 per night) and self-parking charges got put on my card for close to $200 since my card was on the […] room. Read moreGenuine Hotels.com guest review
"Nice place to stay.."
The valet staff was exceptionally helpful...the only suggestion we had was that they keep the morning buffet open longer, when going there around 8:45 a lot of the food was gone and when on vacation and out late the night before closing the buffet at 9:00 seemed a bit early...Genuine Expedia guest review
Breakfast, both food quality and service, was outstanding! Room was great tooGenuine Hotels.com guest review
Great room and amenities; staff was nice; location was convenientGenuine Expedia guest review
So much fun! The hotel had a free shuttle and a free breakfast (not just yogurt and cereal). The shuttle drivers were extremly nice, however you should make shuttle reservations on busy nights (sat and sun).Genuine Hotels.com guest review
I enjoyed it. Had a great weekend.Genuine Hotels.com guest review
The building was nice and the whole staff was very friendly and helpful. This will be our Nashville trip hotel in the future.Genuine Hotels.com guest review
Very much enjoyed my recent stay at this facility. Everything was terrific! Would stay again on next visit to Nashville.Genuine Hotels.com guest review
The staff was extremely friendly and helpful. The hotel was beautiful. Parking seemed a bit steep though but I understand how limited space is in the area.Genuine Hotels.com guest review
"Best happy hr of all time!"
Free drinks and a shuttle to downtown! Great stay!Genuine Expedia guest review
"Enjoyed my stay - great service"
The hotel is about 2 miles from downtown and very near Vanderbilt and Belmont - good location with entertainment and restaurants nearby. The Valet parking is only $2 more than self service - a nice treat. Rooms are big and clean. This hotel has free breakfast and 'snacks/drinks/ at 5pm at no charge. Don't expect gourmet - or high quality brands, but […] also a nice touch. Nice staff! Read moreGenuine Hotels.com guest review
"Had a great time"
One recommendation, don't rely on hotel staff to call for a cab, even if they say they will, make sure you make a call your self an call extra 15-20 min earlier than normal if it's around rush hour and or raining.Genuine Hotels.com guest review
Great overall stay!! I was very pleased with staff and hotel atmosphere!! I would stay here again.Genuine Hotels.com guest review
"Beautiful Hotel, close to downtown Nashville."
The moment we arrived we were helped with our luggage, had our vehicle parked for us, checked in and then had dinner at the restaurant at the hotel. The suite was clean, very nice and perfect for our girls night out to see KEITH URBAN at Bridgestone!!!Genuine Expedia guest review
Such a great value and price - free shuttle service, happy hour, and awesome breakfast buffet makes this my go-to hotel of choice. Friendly, helpful staff = it couldn't be nicer. Thanks!Genuine Hotels.com guest review
"Nashville Comfortable room."
The room was nice but lacked a clock radio...would think that a visit to music city would find a radio in the room!Genuine Expedia guest review
"OK, could be better."
The room TV had some problem and the staff could not fix it. Due to my weekend stay, the gusts in other rooms were loud. There was some carpet installment construction upstairs, which was loud. The big room size was good.Genuine Expedia guest review
This embassy suites is really out dated. It needs to be renovated. Wifi is free and the signal was great however you have to pay $18.00 a night to park there. Of course they have the reception which is nice and a great breakfast but the room haas "popcorn" ceilings that are only like 7' tall and it was popping loose. It is not the typical luxury Embassy […] Suites. Read moreGenuine Hotels.com guest review
"E is for Excellence!!"
Very comfortable and relaxing! Breakfast was stupendous!!Genuine Hotels.com guest review
"Nice Amenities and Courteous Staff"
The rooms here were very nice, with extremely comfortable beds, bedding and pillows. The room temperature was good, too, and easy to control. The staff was very friendly and accomdating, eager to help with late check-out (even though, in the end, we didn't need it). There is a $20+/- charge to valet park for the night, but you get in/out privileges […] and the valet staff is very friendly, quick, and helpful with directions. There is a no-charge shuttle that can take you to Downtown Nashville (or Vanderbilt U) and they, too, are easy to work with. LOVE the free cocktail hour and serious complimentary breakfast (not just continential). Overall - Excellend experience! Only downside - Not truly within walking distance of downtown, but shuttle makes this okay. Read moreGenuine Expedia guest review
"NOT A GOOD STAY"
THE LOUD NOISE FROM THE BAR NEXT DOOR CARRIED UP TO OUR 10TH FLOOR ROOM WELL PAST MIDNIGHT WHEN WE HAD TO EVACUATE OUR ROOM AT 1 AM DUE TO A FIRE ALARM. SINCE IT WAS SUB-FREEZING OUTSIDE, THE GUEST GATHERED IN THE LOBBY. ABSOLUTELY NO HOTEL EMPLOYEE INTERACTION WITH US FOR OVER AN HOUR UNTIL WE WERE INFORMED THAT A BROKEN WATER PIPE CAUSED THE ALARM. […] NO COMPENSATION FOR OUR TROUBLES THAT WAS A MECHANICAL PROBLEM...OUR CARPET WAS FILTHY. CLAY THE VALET DID A GREAT JOB GETTING OUR CAR FOR AN EASY DEPARTURE ! Read moreGenuine Hotels.com guest review
We were disappointed that we did not get the wedding discount rate when we checked out. We were in Nashville to attend a wedding.Genuine Hotels.com guest review
"Great stay, fantastic hotel service!"
The hotel staff was great. You are getting 1st class service at the lowest possible price.Genuine Hotels.com guest review
"Employees were excellent!!!"
Went for New Years Eve with our kids. We were pleased with great service, except after tipping shuttle driver $20 to take downtown right before midnight and told him getting our kids at Bridgestone and be ready in an hour behind church, no one showed up even after 3 calls. We had to walk 1.5 miles in the freezing cold back to hotel. I'm hoping it's […] just because bad circumstances but we were sooo cold! Only one girl working happy Hour! She was great but you waited in line longer than could enjoy a drink. Hotel needs updating in rooms but was clean and room service food was good and quick. Complimentary Breakfast line so long we left and went somewhere else. Didn't feel we got what we paid for which was $427.00! Read moreGenuine Hotels.com guest review
"Would totally book again!"
We were only a mile from downtown, about a 30 minute walk. The hotel service was great! The breakfast, cooked to order, EVEN BETTER! the rooms were spacious and clean and comfortable. There is a gym a sauna and a hot tub. The only thing is that the hot tub was closed every time we tried to go, which was usually late at night. Over all this is a great […] hotel and i would definitely stay here again! Read moreGenuine Hotels.com guest review
This stay ranked as one of the worst. They have new air units that no one at the front desk knows how to operate. It stayed almost 80 degrees in our room the entire stay, no matter how much we complained and at the end, we asked to be compensated for the horrible stay. The front desk lady could only manage to refund a $16 parking fee for one day. Wow! […] 3 days of sweating and horrible service is only worth $16. I'm still in shock and will never stay at another Embassy Suites Hotel. Read moreGenuine Hotels.com guest review
"The Noise is a problem"
Overall, I like the embassy Suites Hotels. This one however was not as pleasing. The hotel is very loud. The fountain is loud and it echos throughout the hotel. We were on the third floor and breakfast was a nightmare because the hotel was filled with wrestling teams and everything from the breakfast area echoed into our room. Woke up earlier than I […] hoped on every morning due to the noise. If I were here on business it might not have been a problem, but since I wasn't getting up for business it was a nuisance. On Friday morning, I was awakened at 8am because someone was sanding baseboards near our room. Not happy. It went on for hours. Also, parking was sixteen per night which I think is high considering I was paying almost two hundred a night already. Overall for a good night's sleep I would probably seek out a quieter place. Read moreGenuine Hotels.com guest review
"Everything about our stay was pleasant."
We stayed Thursday, Friday and Saturday night over Thanksgiving. This is a first class place with very nice rooms a friendly staff and good amenities. The view inside is pleasant and fresh. The breakfast was good with plenty of variety. I would recommend the valet parking. It was well worth the money. Its close to downtown and the action of Nashville. […] There are even good bars close by within walking distance. This location was easy to get to and out of. This is right down the street from Vanderbilt University and it has a good vibe. Read moreGenuine Expedia guest review
"Good time, great place"
Embassy Suites was perfect for our visit to Nashville that was primarily for Vanderbilt, bit also for our exploring downtown. The shuttle service saved us money, but the friendly drivers also gave us solid advice. They were very flexible on meeting our schedule.Genuine Expedia guest review
"Girl's Night Out"
My friends came to visit from Chicago this past weekend.We wanted to take in Nashville. We booked our overnight stay with your hotel. What a pleasant surprise when we walked in to the hotel. Beautiful!!! The room was very comfortable and quiet! Breakfast was awesome!! I would stay here again and I highly recommend this hotel.Genuine Hotels.com guest review
Good facilityGenuine Expedia guest review
I loved the location. Right in Midtown...walking distance to Vanderbilt and a quick cab ride or shuttle ride to the heart of downtown. Would stay again!Genuine Expedia guest review
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