Great hotel, a bit pricey but worth the great night of sleep. Beds are in excellent condition, bedding clean and comfertable.Genuine Hotels.com guest review
"Home away from home"
Since I was busy with activities planned for the weekend, I was often away from the hotel. However I was proud to show my family where I was staying as they had frequented the flight deck there before. So happy you had the Riders game on on Saturday afternoon in your lounge. The room was very quiet at night and I felt very safe being there. Parking […] was close by so that I could see my car from my room. I did not use the hot tub until Sunday evening because I could not find it. It is a beautiful room but not much used. I did enjoy it! It was a pleasant stay. Read moreGenuine Expedia guest review
"great place to stay & very clean"
Had a Fridge in the room ( didn't work ) lights in the room did not work until I found one of the lamps unpluged . over all the place was great & very cleanGenuine Expedia guest review
Our stay was very short, so we had very little interaction with the staff. Our room was clean and pleasant.Genuine Expedia guest review
The hotel was nice, but very loud down the halls and in the next room.Genuine Expedia guest review
"Quite, convenient but poor wifi coverage"
We stayed overnight before an early flight. The hotel was well located and close to the airport and quiet. The restaurant was good. The room was quite large with a sofa as well as queen bed. Our only critism is that even though the hotel advertises free wifi and on enquiring we were told it was available in all the rooms, we couldn't get it in our […] room and had to go into the hallway or another area of the hotel. Read moreGenuine Expedia guest review
It was convienently located near the airport - which for good for early flights.Genuine Expedia guest review
"Great place to stay if you don't mind trains"
We stayed here because it was close to a lot of RV dealers and have stayed here in the past as it is one of the most convenient hotels if you are going to or coming from the airport or Park n Fly.. When we checked in we discovered (with sock feet) the air conditioner had leaked and made about a 5 foot puddle of water. We called the front desk and they […] immediately found us a better room and comp'd us breakfast. The rooms were quite good although some places are just starting to show some wear like the tiles in the lobby. Nothing to worry about yet, though. About the only real downside to staying here is the trains that pass by let loose their horn at any hour and it sounds like the old Chicago Stadium. We will be staying here again. Read moreGenuine Hotels.com guest review
"Hello?? Anybody there?"
24 hour room service did not answer. Had to leave the hotel to eat. Bathroom floor was not cleaned well.Genuine Hotels.com guest review
The door of my room did not shut because the floor was higher on the closing side so I had to push it hard to open and close it.. The sink did not drain very well, took a long time for the water to drain away. I could not get the shower tap to turn and had to call maintenance to turn it for me. It was corroded on the under side.He did turn it then told […] me hot was to the left and cold was to the right which was obvious marked with red and blue. He was slightly insulting. I was in room 147 and it seemed like miles from the front desk where my car was parked. I arrived around 7:00 p.m after a very long day of driving and did not start looking for another door. My bed was beyond comfortable the furniture was lovely and I had a great quiet sleep. The restaurant was not busy and I had a tasty breakfast served promptly and professionally. But was wakened by some sort of a leek down the hall close to my room and the maintenance people where very noisy at about 5 or 6:00 a.m. Altogether not a great experience at this hotel Read moreGenuine Hotels.com guest review
Very pleasant staff when we arrived. This was the easiest check in and check out I have ever experienced. Thank you!Genuine Expedia guest review
I was a little disappointed to the service of the hotel staff and also the restaurant selection. I paid $15.00 dollars for the buffet breakfast only to be told I would have to pay extra for my tea and coffee, which I felt was very disappointing as if you go to other hotels the breakfast if complementary and in some cases free. The selection for the […] restaurant was also not to par as I am a vegetarian and you had no real options for me , the fish selection was not that great too, ran out of Halibut and food presentation was not there. Maybe if you improve on these we may think about coming back or recommending you to other. Thank you. Read moreGenuine Expedia guest review
"Some good, some bad"
Room temp was hard to control & was warm & humid. Hot tubs were nice, good to have a cooler one for the kids. We went for early brunch & the food had been out for a long time, not really worth the price. Good budget hotel.Genuine Expedia guest review
Hotel was close to the Edmonton Intl Airport and was the major reason why the family chose the hotel. The mini-fridge in the room was not effective and I requested for another and was informed that there was none available.Genuine Hotels.com guest review
The lighting in the room wasn't great other than to watch TV.Genuine Expedia guest review
"ups and downs"
The hotel room was great and the bed must be one of the most comfortable beds i have ever slept in, on the other hand i had ask for a fold out cot and was suppose to be brought to my room by the time i had gotten back from supper..... after talking to the hotel clerk twice i still never received it.Genuine Expedia guest review
"Would definitely stay again!"
We stayed in a King Suite and it was great! The room was very spacious. My husband and I were have a romantic night away, room service was available with great choices. Their restaurant was good. There was a wedding at the hotel and you would never know it. Everything was well managed. We were looking for a romantic night away from the kids and it was […] a great hotel for our little getaway. Read moreGenuine Expedia guest review
"close ,and quiet."
Overall good,restaurant not so much.Genuine Hotels.com guest review
"Convenient and enjoyable"
A very pleasant stay for needing to catch an early morning flight. It was nice to relax in the hot tub and sauna. I would definitely use this hotel again.Genuine Expedia guest review
Great place-very quiet--Conveniant for early am flightGenuine Expedia guest review
"Good transit hotel"
This is a good place to stay the night before an early morning flight, close to airport and good shuttle schedule. Attached restaurant.Genuine Hotels.com guest review
Our stay was everything we needed!Genuine Hotels.com guest review
The staff were very welcoming and helpful. The rooms were very clean and user friendly. Would stay there again. I would like to thank all the staff for their superb professional approach to everything I required.Genuine Expedia guest review
"Nice place but a couple of issues"
Nice and clean. The walk from the main entrance and check in area to elevator 3 which was the only elevator to the 4 and 5 floors was about 1 mile. Would have appreciated a continental breakfast.Genuine Expedia guest review
"great place to stay"
perfectGenuine Hotels.com guest review
it was a really great stay. hotel room was very clean and had a modern feel to it. the rug in the elevator could have been vacumed as there was a receipt and deoderant cap that was seen in the morning and the same cap and receipt was still there at 2am. overall great stay and would really recommend this hotel to family and friends!Genuine Expedia guest review
"Stay was okay"
Pop machines were empty of water but no other complaints.Genuine Expedia guest review
"close to airport"
I was glad to have a place to stay at the last minuteGenuine Expedia guest review
FineGenuine Hotels.com guest review
"lots of outdoor noise"
If you want the free Wifi for an ipad or phone, forget this hotel. You need a laptop to be able to receive their signal. Almost missed the flight change for my son due to this. My room was facing the RR track and the level crossing where the train blew its whistle every time it passed by.Genuine Hotels.com guest review
"Close to our final destination of Reynolds Museum"
We were very confused in the beginning with the elevators. The front desk clerk didn't explain that certain elevators went to certain parts of the hotel, consequently we took the wrong elevator and couldn't find our room. We went back down to the main floor and there was an employee and she helped us find the correct elevator. It was quite funny as […] I met a few people who were experiencing the same problem....we'd laugh about it in the hallways. When we did find our room, we were very happy with it. It was very clean (the shower was a bit confusing as the hot water didn't come until you were at the blue section and the cold water was at the red section). We ate at the restaurant and were very impressed with the food and once again the cleanliness and pleasant waitresses were also impressive. We thoroughly enjoyed our stay and we would definitely stay there again. We have already recommended this hotel to a few of our friends. The price reflected good value for your money. We were also very pleased that pets were allowed....that's an added bonus for travellers. Thank you for a very pleasant experience....you made our travels very enjoyable. Read moreGenuine Hotels.com guest review
"useful info for you"
Misrable front desk sraff. Not even a hello. Lumpy foam pillows. Shower curtain wrong shape for narrow bath so it just clings to you. Water runaway very slow. In correct lightbulb s above the head of the bead which dazzled you. Dirty towels left in the bathroom. Just extra towels and the bathroom hadnt been cleaned when we got back to the room. We had […] room service which was ok. The young lady who delivrred it was very nice. Read moreGenuine Expedia guest review
"Airport and comfort at reasonable price."
VERY convenient for airport. I checked in at midnight and left at 4:15am. Room was quiet and comfortable. Would have liked coffee and tea available in the lobby (at 4:15am!) while I waited for the airport shuttle. Time to airport about 7 minutes.Genuine Expedia guest review
"Restaurant is pricy"
I stayed 2 nights at different times-- the second time was better because I got a room in the renovated wing. I suggesting requesting this- no big deal really, it's just nicer. The hotel restaurant is kind of expensive but I ate there anyway because I didn't have a car.Genuine Expedia guest review
We had supper in the restaurant and it was quite good. The service was very good as well. The room was nice and comfortable and an easy ride to the airport in the morning.Genuine Expedia guest review
We ended up in the new part of the hotel much to my surprise. It was a long walk from the lobby but was worth the walk. Beds were great, hotel and airport noise were minimal. Shuttle to airport was quick and convenient in the morning. Will stay again, but request newer area of hotel.Genuine Hotels.com guest review
"Not what we booked or paid for !!"
Booked a Executive King Room and did not get the room we requested or paid or. We were given two double beds and not what i had paid for at all. The front desk looked at the reservation and all they could tell us was that the hotel was fully booked. Not very happy to have stayed in a room that i didnt want after 6 days of vacation and knowing we still […] had a 5 hour drive ahead of us. Disappointing. Read moreGenuine Expedia guest review
"Nice stay! Will go again:)"
The hotel is really clean and welcoming, will definitely go again when flying somewhere overnight!Genuine Expedia guest review
"Very Pleased- Beyond Expectations"
Loved the room, lobby, and staff. Sports pub was a great place for a drink after a long day of travelling. Stayed with our dog and was given a room with easy access to the outdoors. While the neighbourhood is very industrial, it was perfect for what we needed for travelling access for the next day. We will stay again and would recommend for road-tired […] adventurers. Read moreGenuine Hotels.com guest review
"A hotel don't care customer!"
- The hot tubs / jacuzzi is not working, without notice. After reported to front desk and they did not fix it. No sign to let other guest know is not working. - dirty plate in the hallway for two day and no one clean it up - internet is super slow - Front desk don't care customer at all.Genuine Expedia guest review
Stayed here a couple of times and I continue to be impressed friendly staff clean roomsGenuine Hotels.com guest review
"Overnighting for trip to airport."
Hotel was good...staff was friendly, room was clean, restaurant had excellent food, shuttle service to the airport was on time and friendly. Only complaint is that there was no wifi service.Genuine Expedia guest review
Nice room excellent restaurant. look forward to staying there againGenuine Expedia guest review
"My experience at thr royal executive"
The front lobby has old leather chairs that are so worn and dirty they would look great in a dump. There wereno luggage carts,which was very difficult for me as I was traveling with my sister who is handicapped. The lady at the desk said I would have to search the hotel myself as she was working alone and couldn't leave the desk.Genuine Expedia guest review
"Clean and comfortable but a bit pricey."
Everything except the toilet paper roll holder worked the way it should. I was not pleased to pay the extra $10+ tax in addition to hotel tax and GST.Genuine Expedia guest review
Great hotel! Very clean and comfortableGenuine Hotels.com guest review
"Unimpressed by service"
Front desk staff was unprofessional and unfriendly during check in. Two staff were having a personal side conversation during my check in. When I called down later to see if they had a tooth brush that could be brought to my room the girl on the phone said no problem right away. When I called 45 mins later it hadnt been delivered, the girl I spoke to […] this time was rude and said I would have to come down myself to pick it up. Read moreGenuine Expedia guest review
"Nice hotel but no sleep!"
Check was quick and effiecent. Hotel staff was very polite and helpful. The room was very clean albeit, a little outdated The only major problem we had was we couldn't sleep. Our bed literally had a ditch in it unlike anything I've ever seen! Had it not been 2 am and travelling for 16 hours, we would have requested a room change. The front desk apologized […] for the inconvienice and awarded us two vouchers for a portion of our supper bill in the lounge the next time we stay. Not sure if I'm totally satisfied with that :/ Read moreGenuine Expedia guest review
"Stay at the Inn"
The room was very clean. The bed very comfortable.Genuine Expedia guest review
"Very nice hotel."
We only stayed there for the night before our flight in the morning. The rooms were great, the lady at the front desk was by herself and it took quite a long time to check in because there was a line-up (timing more than anything I think). It was very nice that they have a 24 hr bar open for anyone coming and going at odd hours. It was our first time […] staying there and I would definitely stay there again. Read moreGenuine Expedia guest review
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