All hotels in Albany, Oregon, United States of America
1 room, 2 adults
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3410 Spicer Dr SE, Albany, OR, 97322, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 358 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    3.6
4.0 / 5Excellent
"Dog friendly"
The hot tub was closed for no good reason and was unavailable to me since I was only staying Sunday night. The front desk didn't even know the hot tub was closed until I asked about it.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. I'm sorry about the miscommunication. Unfortunately, it was necessary to close the hot tub for maintenance on that Sunday. I sincerely apologize for the inconvenience. Hope will return an give us the opportunity to make it up to you. We certainly always pet friendly. Dave Pappas General Manager
Other trip Feb 24, 2015
A Traveler
US
2.0 / 5Fair
"Hotel right next to freeway!"
Hotel was right next to the freeway, could not open the window for air circulation. Over all clean and staff was friendly.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. My sincere apologies for your experience with the air circulation. We keep the devices to open the windows at the front desk for safety. However, they are always available to use. I'm sorry we didn't communicate that better. We do have rooms facing away from the freeway that we can accommodate our guests with. It's good to hear that you found the room to be clean and the staff friendly. I hope you will give us the opportunity to make it up to you. We're confident that your next stay would be great. Dave Pappas General Manager
Other trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
My husband and I had our first stay at the Phoenix Inn in Albany, Oregon and will make it our permanent choice for staying Albany. The room was very spacious, clean and comfortable. The bed and pillows were awesome.
Genuine Expedia guest review
Other trip Feb 22, 2015
Marti
US
5.0 / 5Outstanding
"Vacation"
Was surprised very nice
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Frank- Thank you for staying with us. We appreciate the nice comments and excellent rating. Hope you will return in the future. We look forward to welcoming you back next time. Dave Pappas General Manager
1 night romance trip Feb 19, 2015
Frank
US
4.0 / 5Excellent
Solid place to stay. Pleasant staff, good food, nice rooms.
Genuine Expedia guest review
Other trip Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, best continental breakfast."
We enjoyed our 2 night stay here. My family enjoyed the breakfast, I liked the coffee. Rooms were so spacious & clean. We liked the pool area too.
Genuine Expedia guest review
Other trip Feb 17, 2015
Mogo
US
4.0 / 5Excellent
"Hotel was clean and staff friendly."
Good: Even though we were next to the elevator, we never heard a sound. Not so good: There were several of us in our groups (there for a sporting event). 2 rooms were so hot we had the AC on all night and still were warm. Another room as too cold with the heat on. Did not report to staff as we got in late and figured we would just deal with it.
Genuine Expedia guest review
Other trip Feb 10, 2015
Kimberly
US
5.0 / 5Outstanding
"Great place for a family to stay."
It was a great experience for us. Breakfast was great my wife and son enjoyed the waffles.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Mark- Thank you for staying with us. It's great to hear about your experience. I'm glad you enjoyed the breakfast, especially the waffles. Look forward to welcoming you and your family back in the future. Dave Pappas General Manager
1 night family trip Feb 6, 2015
mark
US
4.0 / 5Excellent
"Great value"
This is my go-to hotel when visiting my son at OSU. A bit far from campus, but the best value in the area. Rooms are comfy, and if you're opposite the freeway, quiet.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Charles- We appreciate you staying with us while visiting your son in Corvallis. I'm glad your experience has been great and you find us to be the best value in the area. Look forward to having you back next time. Dave Pappas General Manager
1 night family trip Feb 4, 2015
Charles
US
3.0 / 5Good
Only complaint-Room had a stench- figured someone threw up around the sink area cuz running water down drain was stinky.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel, tipsy neighbor"
I stayed here with a friend in a double queen. The staff was great, the room and hotel were clean, and the continental breakfast was wonderful. The only "negative" thing was the guest who was right above us, who seemed to fall down several times around midnight, then scream profanities when other guests responded to the loud bang. Not the hotels fault at all, and actually made for a funny story afterwards. Would still stay there again, regardless of our midnight show.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. We greatly appreciate the review. I'm glad you had a good experience. My apologies for the guest's behavior above you. It's unfortunate to have those type of situations occur. Thanks for being understanding about it. Hope to have you back in the future. Dave Pappas General Manager
1 night trip with friends Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Good trip!"
Great breakfast! Access to businesses in the area was convenient and easy.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Charlotte- Thank you for staying with us. We appreciate the excellent review. It's wonderful to hear about your experience. I'm glad you enjoyed the breakfast and found the location to work well for you. Look forward to welcoming you back next time. Dave Pappas General Manager
2 night business trip Dec 31, 2014
Charlotte
US
4.0 / 5Excellent
"our stay at the Phoenix"
the girl taking care of the breakfast did a great job.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Roger- We appreciate you staying with us. Thanks for the nice review. I'm glad you had a good experience. Hope you will visit us again in the future. Dave Pappas General Manager
3 night trip with friends Jan 8, 2015
Roger
US
4.0 / 5Excellent
"Helpful and friendly staff"
We called to ask how to work the tv and still couldn't get it. lol long night i guess. The gentlman at the front desk came right up and helped us himself. was very quick and freindly. We also left something behind in the room and they held it for us till we could get back. We got there later in the eve. and wanted to swim. They left it open for us so we could get some time in. So wonderful.:)
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Jenny- Thank you for staying with us. We greatly appreciate the comments. It's wonderful to hear about your experience. I'm glad you found the staff service to be helpful and friendly. Look forward to welcoming you back next time. Dave Pappas General Manager
Other trip Dec 29, 2014
Jenny
US
4.0 / 5Excellent
"Nice Stay"
From the point of checking in to the time of checking out all was very positive. Thank you
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. We're delighted to hear about your experience. We appreciate the review. Look forward to welcoming you back next time. Dave Pappas General Manager
1 night romance trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay for Civil War game"
We stayed here for one night while attending the Civil War game and didn't want to drive all the way back home. The hotel is about 20 minutes away from Reeser Stadium and worked out well. The room was clean and tidy. There was enough room to have a rollaway bed also. Only issue was the free breakfast. I suggest you just get coffee and go elsewhere to eat. All the food was cold and/or empty. There was used glassware on the counters and the staff person was just watching things going on, no cleaning or restocking. I had to bus my own table before we could sit down as the dining room was full and the staff person just watched me do it. I think that area needs a little management intervention.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Susan- We appreciate you staying with us. I'm glad you found the location and room to be great. My sincere apologies for your breakfast experience. I'm sorry we let you down. We typically are more attentive then that. I will definitely intervene and discuss this with the staff and ensure this doesn't happen again going forward. I hope you will give us another opportunity win back your confidence in that area. Thank you for the feedback. Dave Pappas General Manager
1 night family trip Nov 29, 2014
Susan
US
5.0 / 5Outstanding
"Good Place to Stay."
Always a nice place to stay in Albany. Rooms are spacious and comfortable. Staff is friendly and the breakfast buffet is good.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Stephen- Thanks for the nice comments and rating. We appreciate you staying with us. I'm glad you had a great experience. Hope you will return in the future. Dave Pappas General Manager
3 night family trip Nov 26, 2014
Stephen
US
5.0 / 5Outstanding
"Nice Room for the price. Would stay here again!"
We stayed here over Thanksgiving weekend when visiting our daughter who lives in Corvallis. The room is a nice size for a several day stay. Nice amenities such as a fridge and microwave and nice sitting area. Fresh coffee always available in the lobby and I LOVED the vanilla creamer. Breakfast was fresh and tasty. Across the street from Denny's and with in a couple of miles of lots of shopping!
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Kristine- I hope you had a wonderful Thanksgiving. We appreciate you staying with us. Thank you for the nice comments. You certainly described a great experience. We look forward to welcoming you back in the future. Dave Pappas General Manager
Other trip Nov 30, 2014
Kristine
US
4.0 / 5Excellent
"Warm delicious cookies at 9:30pm is hard to beat!!"
Nice, relaxing place to stay. We checked in late but the staff was very helpful. Warm cookies available at 9:30pm is hard to beat. The room was comfy and the teens loved the pool and breakfast. I would definitely go back!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Claire- We appreciate you staying with us. I'm glad you had a great experience. Thanks for the nice review. I agree, those cookies are delicious! We look forward to having you back next time. Dave Pappas General Manager
1 night family trip Nov 25, 2014
claire
US
4.0 / 5Excellent
"Proximity and ease of access"
The hotel is located within close proximity to all the comforts Corvallis has to offer; easy access on and off the freeway; comfortable and QUIET rooms (there was a dog barking next door. You could hear him in the hallway, but not in the room); friendly staff and service.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Eric- Thanks for visiting us. We appeciate the review. I'm glad you had a great stay and found the location to work well for you. My apologies for the dog barking. Our staff focuses heavily on service. It's nice to hear you experienced that. Look forward to having you back in the future. Dave Pappas General Manager
Other trip Nov 21, 2014
Eric
US
5.0 / 5Outstanding
"Very Nice Suite"
Very nice place all the way around. No disappoints for me. Great location too!
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Scott- Thank you for staying with us. We appreciate the excellent rating and review. It's great to hear about your experience. Look forward to welcoming you back next time. Dave Pappas General Manager
Other trip Nov 20, 2014
Scott
US
4.0 / 5Excellent
"Good Value"
Good Value
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Catherine- Thank you for staying with us. I'm glad you had a great experience and felt our hotel was a good value. We appreciate the nice comments. Hope to have you back next time. Dave Pappas General Manager
1 night family trip Nov 15, 2014
Catherine
US
5.0 / 5Outstanding
"Quick trip to Corvallis"
Checked in late, no problem. Warm and comfy. Great.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Rhonda- Thank you for staying with us. We appreciate the nice review. I'm glad to hear about your experience. Hope we'll have you back in the future. Dave Pappas General Manager
1 night family trip Nov 8, 2014
Rhonda
US
4.0 / 5Excellent
"Game night hotel"
Stayed the night here with 2 adults and 3 kids who were in town for the OSU game. The hotel was comfortable and only a 20 min drive to OSU campus. Great hotel if you need comfort and do not want to spend a fortune.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. It's wonderful to hear about your experience. We appreciate the nice review. I'm glad you found the hotel to be a great location and value. We look forward to welcoming you back next time. Dave Pappas General Manager
1 night family trip Nov 1, 2014
A Traveler
US
3.0 / 5Good
"Think twice before booking...."
To start off with, As I pulled into this hotel, I immediately noticed an " adult store" lit up with bright lights right next door in the same parking lot as the hotel.They were having some type of conference, and there were no parking places available st sll. When I got into the hotel to register, I had to deal with an extremely rude desk clerk named Theo. After he finally showed up at the desk after I waited about 5 ninutes, he proceeded to take a photo call right in the middle of registering me. It was another 5 minutes at least with Theo talking on the phone, completely ignoring me. I told him the customer standing in front of hom, should take precedence over a phone cakk, which he didn't seem to understand, started to argue with me, and finally put the caller on hold to finish my registration. Room was very comfortable and clean. Breakfast would have been giid, if it would have been warm, however the biscuits and gravy were vold, along with the coffee
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Kimberlee- We appreciate you staying with us. My sincere apologies for your experience. I can assure you the Adult Store has never been an issue to the hotel. We actually are scored very high as a Family Friendly Hotel. Our overall rating on Hotels.com is excellent. It's unfortunate that it impacted your stay so much. Also, I'm sorry about your check in experience. We always try to give our guests the best service at every moment. Theo has actually received more compliments than any front desk associate we've ever had here in several years. I'm sorry we let you down at that moment. We would treasure the opportunity to win back your confidence in us. Dave Pappas General Manager
1 night business trip Oct 29, 2014
Kimberlee
US
4.0 / 5Excellent
"Excellente"
Hidden gem in Albany! Great value for money. Had booked for one night, and extended to another after first day stay. Relaxed breakfast hours (till 10:00am), and check-out (till 1:00pm) are great add-ons for people who need longer shut-eye. I don't eat meat, and was happy to see that eggs and porridge were kept in separate containers. This way eggs were not smelling bacon/porridge.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
ShyamPrasad- We appreciate you staying with us. I'm glad you had an excellent experience. Thanks for the review. It sounds like you really enjoyed the breakfast. Look forward to welcoming you back next time. Dave Pappas General Manager
1 night romance trip Oct 25, 2014
ShyamPrasad
US
5.0 / 5Outstanding
"Great hotel experience....except the breakfast"
everything was great except the breakfast. The eggs were awful !
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Emerson- Thank you for staying with us. We really appreciate the feedback. I'm glad you had a great experience. I'm sorry we let you down with our breakfast. I'll discuss this with the staff to ensure we don't let anyone going forward have a similar experience with the eggs. We'll try to determine what could have happened. Hope you will be back to see us in the future. Dave Pappas General Manager
3 night family trip Oct 23, 2014
Emerson
US
5.0 / 5Outstanding
"Big room!"
Friendly staff, especially the guy at the front desk. Room had a large desk and couch in it. One night stay only, would have been fine with more.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Adam- Thank you for staying with us. I'm glad to hear about your experience. We appreciate the excellent review. Look forward to welcoming you back next time. Dave Pappas General Manager
1 night family trip Oct 25, 2014
Adam
US
1.0 / 5Poor
"Smelled like smoke"
First of all hotel is just off freeway so lots of road noise. Secondly it is next to a porn shop, exactly what you want if you are there with a family with children. We were put on the 4th floor and had to sign a form saying that we acknowledge that there is no smoking in our room. Come to find out that our room was next to several smoking rooms and you could smell the smoke. I thought there was a law passed stating that there was no smoking in all public buildings. I would never stay here again, and I'm not sure where they got there high ranking.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
My apologies for your experience
Other trip Oct 27, 2014
Michelle
US
4.0 / 5Excellent
"Convenient, affordable, would stay again"
My fiancée and I stayed here on our way south. It's location made it quite easy to get on/off interstate 5. Further, the rooms were clean and continental breakfast was an added bonus. My only gripe is that the nearby town of Albany didn't have much going for it, but some eateries are within a few miles of the hotel. For your convenience, there's a Denny's, adult shop, and State Police station all within walking distance (and by walking distance, I mean right next to the hotel). Kidding aside, I would stay again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
AJ- Thank you for staying with us. We greatly appreciate the review. It sounds like you had a quality experience. Hope to have you back in the future. Dave Pappas General Manager
1 night trip Oct 21, 2014
AJ
US
4.0 / 5Excellent
"Comfortable and pleasant stay."
Hotel was conveniently close to the freeway. Room was large and beds were comfortable.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Maria- Thank you for staying with us. I'm glad to hear about your experience. We greatly appreciate the review. Hope to have you back again in the future. Dave Pappas General Manager
Other trip Oct 27, 2014
Maria
US
5.0 / 5Outstanding
"Always a comfortable stay here."
We stayed while helping family move into a home. Staff was very accommodating to our needs of extra chairs so we could entertain family.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Marsha- Thank you for staying with us. We appreciate the review. It's nice to hear about your experience. Look forward to welcoming you back next time. Dave Pappas General Manager
2 night trip Oct 3, 2014
Marsha
US
4.0 / 5Excellent
"Comfortable!"
Just what we needed. A comfortable bed, good pillows and nice towels.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Laura- We appreciate you staying with us. Thanks for the review. Glad you enjoyed your experience with us. Hope you will return in the future. Dave Pappas General Manager
1 night family trip Oct 4, 2014
Laura
US
4.0 / 5Excellent
"Moving our son into OSU"
Our only complaint was that the wall divider didn't allow enough light into the room during the daytime.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. It sound like you had a quality experience overall. Thank you for your feedback on the wall divider. I'm sorry to hear this restricted some of the desired lighting you were looking for. We hope you will return next time you're in the area. Dave Pappas General Manager
3 night romance trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Very comfortable stay"
We stayed with friends and found the room comfortable and quiet.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Elizabeth- Thank you for staying with us. We appreciate the nice comments and excellent rating. I'm glad you had a wonderful experience. Look forward to welcoming you back. Dave Pappas General Manager
1 night trip Sep 26, 2014
Elizabeth
US
3.0 / 5Good
"Hotel next to freeway--in wine country"
Hotel is in Oregon wine country, but there was little information at the hotel about the wineries in area. Staff was helpful and pleasant. The negative of the stay was going down to the breakfast in the morning and having a lady with her huge poodle sitting in the dining area. I like dogs, but I do not enjoy eating with them. A staff person was actually helping the lady to get her breakfast, etc., when she should have been asking the lady to stay out of the dining area with the dog--and no, it was not a service dog. This ruined my stay, and I would not stay at this hotel again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Richard- We appreciate you staying with us. Thank you for your review. My sincere spologies for this experience. I can assure it is against our policy to allow pets in the breakfast area. I will discuss this with the staff to determine where the breakdown in communication occured. I'm so sorry this ruined your stay. I would treasure the opportunity to win back your confidence in us. Thank you for the nice comments about our staff and the feedback about providing more information about wineries in the area. Dave Pappas General Manager
Other trip Sep 29, 2014
Richard
US
4.0 / 5Excellent
Good. But the hotel did not accept the Federal Government per diem rate!?
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. I'm glad you found our hotel to be a good one. My apologies for any confusion on the Government per diem. We do accept it most of the time. I'm not sure what dates you were with us. It's quite possible it could have been on a event weekend. Hope you will return. Dave Pappas General Manager
1 night trip Sep 23, 2014
A Traveler
US
4.0 / 5Excellent
"Value for $$$$"
Well laid out very large room. Coffee making counter with sink separates bed and sitting area provides some privacy. Overly soft sofa & mattress. Best of this type of highway hotel/motel during our 6 day trip on the Oregon coast & south central region. Breakfast could be improved. No unpleasant smell unlike the Best Western in Charleston on Coos Bay.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. Good to hear about your visit from Hong Kong. I'm glad you had a nice experience. We appreciate your feedback on the breakfast. We're continually working on ways to improve it. I'm sorry we let you down in this area during your stay. Dave Pappas General Manager
2 night trip Sep 24, 2014
foreign traveller
US
4.0 / 5Excellent
"Comfortable Place..."
Very comfortable for the most part. Staff very friendly and helpful! Furnishings very comfortable ! Freeway noise a bit much on the freeway side but the other side is fairly quiet.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Michele- Thank you for staying with us. We appreciate the review. It sounds like you had nice quality experience. We hope you will return. Next time we can plan to get you a room facing the much quieter inside, away from the freeway. Dave Pappas General Manager
1 night trip with friends Sep 24, 2014
A Traveler
US
4.0 / 5Excellent
"Rooms are lovely, breakfast not so much"
A team of high school girls and their parents booked several rooms for a late summer weekend. The rooms were spacious and clean with excellent bedding, and ample pillows. The rooms were blissfully quiet in spite of being located near a noisy lobby. We did count on the hotel breakfast, but this was a big disappointment. It consisted of a few baked goods, such as cinnamon buns, bagels and bread, but the two toasters didn't work. There were scrambled eggs, which smelled unappetizing, sugary cereals, waffles. Canned pears (I think it was pears) was the fruit. No yogurt. Fortunately, a large Fred Meyer about 1 mile away saved breakfast.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Whitman mom- We appreciate you staying with us. Thank you for the feedback. I'm glad you enjoyed your room so much. My sincere apologies for your experience with our breakfast. I'm sorry we let you down in this area. I'll discuss this with the staff and ensure that going forward we're offering more appealing choices with a better presentation. I hope you will return and give us the opportunity to improve your overall experience. Dave Pappas General Manager
Other trip Sep 22, 2014
Whitman mom
US
5.0 / 5Outstanding
"Albany visit"
Everything went smoothly. Theo checked us in and he was very welcoming. Breakfast was good and plentiful. The room was very quiet, even though adjacent to the freeway.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Karen- Thank you for staying with us. I'm glad to hear about your experience. We appreciate the review and the nice comments about Theo. He's truly an asset to our team. We look forward to having you back again. Dave Pappas General Manager
Other trip Sep 18, 2014
Karen
US
5.0 / 5Outstanding
Overall very good. Satisfied in cleanliness and kindness.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Yong Hwa Son- We're delighted to have you as a guest with us in Albany. Thank you for the nice comments and excellent rating. We look forward to having the opportunity to welcome you back next time. Dave Pappas General Manager
1 night trip Sep 8, 2014
Yong Hwa Son
US
5.0 / 5Outstanding
Compared to other motels on our 2 week trip this was one of the best at a very reasonable price...
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Marty- Thank you for staying with us. Hope you had a great trip overall. We appreciate the excellent rating. It sounds like you had a quality experience with us in Albany. Hope you will return in the future. Dave Pappas General Manager
1 night trip Sep 3, 2014
Marty
US
4.0 / 5Excellent
"Ease of acess and comfort all in one."
The king suite room we reserved was large and well appointed. the bed was soft and comfy and the room was clean.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Brandy- Thank you for staying with us. I'm glad you enjoyed the room. It's sounds like you had a great experience. We appreciate the review. We hope you will return in the future. Dave Pappas General Manger
2 night trip Sep 12, 2014
Brandy
US
5.0 / 5Outstanding
"Great hotel"
Really nice hotel, big rooms, very nice gym for what you pay. Highly recommended.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. I'm glad you had a great experience. We appreciate the review and recommendation. Look forward to having you back. Dave Pappas General Manager
1 night trip Sep 2, 2014
A Traveler
US
4.0 / 5Excellent
Above-average breakfast buffet. Had to ask twice to obtain replacement for missing TV remote.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. Thank you for the review. I'm glad you enjoyed the breakfast. My apologies for the delay in getting you a TV remote. I will discuss this with our staff. We certainly should have been more prompt with this and will going forward. We hope to have you back. Dave Pappas General Manager
2 night trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
Very friendly and prompt service even though it was very busy at the time of the check in. Loved the room, big and comfortable.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
Thank you for staying with us. It's great to hear about your experience. We appreciate the review. I'm glad you had friendly prompt service and loved the spacious rooms. Look forward to welcoming you back in the future. Dave Pappas General Manager
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"World of Outlaws Sprint Race"
Great hotel room.good breakfast.all the drivers stayed here.and a good Dennys right across the street..Only 12 miles from the Lebenon race track!!
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
T. Nelson- Thank you for staying with us. I'm glad to hear you enjoyed your stay. We appreciate the excellent rating. Our staff looks forward to welcoming you back next time. Dave Pappas General Manager
Other trip Sep 4, 2014
WoO fan
US
4.0 / 5Excellent
"Great location for the ease of the wedding"
The motel was comfortable. Service was friendly and overall our stay was more than we could have asked for. The bed was extremely comfortable and the addition of the down comforter was an excellent touch. Bathroom was clean. I would stay here again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. It sounds like you had an overall great experience. Thank you for the nice comments. Hope you will return in the future. Dave Pappas General Manager
Other trip Sep 3, 2014
A Traveler
US
4.0 / 5Excellent
nice place for Albany area
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Albany
We appreciate you staying with us. Thanks for rating your experience. Hope you will return in the future. Dave Pappas General Manager
1 night trip Aug 28, 2014
A Traveler
US
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