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  • Renaissance Dallas Richardson Hotel
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All hotels in Richardson, Texas, United States
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1 room,  2 adults 
Adults Children
Room 1:

Renaissance Dallas Richardson Hotel - Richardson

32.986213, -96.709283
4 stars
900 E Lookout Dr, Richardson, TX, 75082 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $114
available on 05/31/13
Price Match Guarantee
4.3 101 5

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    Renaissance Dallas Richardson Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Renaissance Dallas Richardson Hotel

    • Galatyn Park Station Hotels - Dallas 91 yards
    • Bush Turnpike Station West Hotels - Dallas 1.2 miles
    • Collin Creek Mall Hotels - Plano 1.9 miles
    • Downtown Plano Station Hotels - Plano 2.4 miles
    • ArtCentre of Plano Hotels - Plano 2.4 miles
    • All landmarks in Richardson

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    Overview of Renaissance Dallas Richardson Hotel - Richardson

    Location.
    Located in Richardson (Plano - Richardson), Renaissance Dallas Richardson Hotel is close to Collin Creek Mall, University of Texas at Dallas, and ArtCentre of Plano. Additional area attractions include Hawaiian Falls Firewheel and Pecan Hollow Golf Course.

    Hotel Features.
    Renaissance Dallas Richardson Hotel has an indoor pool, a spa tub, and a sauna. Wireless Internet access is complimentary in public areas. This 4-star hotel features business amenities including a business center, small meeting rooms, and a technology helpdesk. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include a fitness facility, a concierge desk, and multilingual staff. This is a smoke-free property.

    Guestrooms.
    The 336 air-conditioned guestrooms at Renaissance Dallas Richardson Hotel include safes and coffee/tea makers. Beds have pillowtop mattresses, signature bedding, triple sheeting, and down comforters. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks, complimentary weekday newspapers, and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, designer toiletries, and hair dryers. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is offered daily.

    Image of Renaissance Dallas Richardson Hotel, Richardson
    4.3 out of 5 Excellent (101 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Besides the mattress being a little worn, we really enjoyed the stay. by Virgil Watson  from Plano, Texas on 04/14/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $114
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard

    Concierge Level

    Junior Suite

    Executive

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 12
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Conference center
      • Free Wi-Fi
      • Meeting facilities size (feet) - 30000
      • Meeting facilities size (meters) - 2700
      • Number of meeting/conference rooms - 19
      • Self parking (surcharge)
      • Total number of rooms - 336
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Down comforter
      • Hypo-allergenic bedding available
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Signature bedding
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Maestro's - Mediterranean cuisine, along with Texas favorites. Breakfast, lunch, dinner.

    Caffeina's - Starbucks coffee, tea, juice, pastries, sandwiches. Open daily from early morning till afternoon.

    Take 5 Atrium Lounge - Cocktails and appetizers daily from afternoon till late night.

    The restaurants and lounge offer outdoor seating overlooking Galatyn Plaza and the dancing-water feature.

    Room service - Available from early morning till late night.

    Recreation

    An indoor lap and spa tub are adjacent to an outdoor sundeck. The hotel's 24-hour health club offers cardio and strength-training equipment, free weights, a sauna, and locker rooms.

    The Sherrill Park Golf Course, 3.5 miles from the Renaissance Richardson Hotel, has two 18-hole courses, a driving range, and a pro shop.

    The recreational activities listed below are available on site or nearby; fees may apply.


    • Aerobics nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 16.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
    • Self parking fee: USD 11 per day
    • Valet parking fee: USD 16 per day
    • Pet fee: USD 50 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Richardson, Texas, United States
      of
    32.986213, -96.709283
    Hotel coordinates:

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    Area map

    A short guide to Plano - Richardson

    Money, power, and lust: the ingredients that made “Dallas” a runaway TV hit are on display at Southfork Ranch in Plano. This affluent suburb north of Dallas is also a shopper’s haven thanks to The Shops at Willow Bend and Collin Creek Mall. Plano and neighboring Richardson lay claim to Texas’ Telecom Corridor for its concentration of high-tech firms. Richardson has a small, but growing Chinatown.

    see all hotels in Richardson

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Galatyn Park Station - 100 yards

    1.0 - 3.0 mi

    • Bush Turnpike Station West - 1.2 miles
    • Arapaho Center Station - 1.7 miles
    • Collin Creek Mall - 1.9 miles
    • Downtown Plano Station - 2.4 miles
    • ArtCentre of Plano - 2.4 miles
    • University of Texas at Dallas - 2.4 miles
    • Historic Downtown Plano - 2.4 miles

    3.0+ mi

    • Parker Road Station - 3.3 miles
    • Spring Valley Station - 3.5 miles
    • Dallas North Dallas Heliport (WSL) - 7.1 miles
    • Dallas Love Field Airport (DAL) - 13 miles
    • Dallas Downtown Heliport (JDB) - 16 miles
    • Dallas-Fort Worth Intl. Airport (DFW) - 20 miles
    • Dallas, TX (RBD-Executive Airport) - 23 miles
    • Dallas Police H Port-Redbird Heliport (WHN) - 23 miles
    • Terrell Municipal Airport (TRL) - 31 miles
    • Alliance Airport - 35 miles
    • Greenville, TX, United States (GVT-Majors Field) - 37 miles
    • Fort Worth Meacham Intl. Airport (FTW) - 39 miles
    All hotels in Richardson, Texas, United States
    Reviews
    • All (101)
    • Business (14)
    • Romance (15)
    • Family (6)
    • Friends (4)
    • Other (62)
    4.3 / 5
    Excellent

    Score breakdown (from 101 reviews)

    • 5.0
      (56)
    • 4.0
      (28)
    • 3.0
      (11)
    • 2.0
      (4)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.6

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Good Rest"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Besides the mattress being a little worn, we really enjoyed the stay.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Virgil Watson
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A wonderful place for a Valentine Day!!!!!!!!!!!!!!!!!!!!!!!!!
    Genuine Expedia guest review
    Other trip
    Feb 19, 2013
    Nicolae
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 19, 2013
    cherlyn
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "An outstanding hotel with access to anywhere."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is beautiful. Everything was spotless and perfect. Walk outside to look at the gorgeous Eiseman Center, Get to anywhere in North Dallas quickly, or hop on the dart rail that sits right at the front door. The staff is awesome and the room service food was surprisingly great. I would recommend this hotel to anyone.
    Genuine Expedia guest review
    Other trip
    Jan 21, 2013
    Christopher
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Great access to the Eisemann Center"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Really nice. A little problem finding our reservation thus upgraded our room. Because it was our anniversary they treated us with champagne and chocolate covered strawberries. What a treat.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "Worst experience ever in Dallas"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      5.0
    They do not tell you up front the parking is not free it will cost you $9.00 per day to park your rental car and when checking out they hit you with this extra charge and then when you complaint to the night manager you get treat it like a criminal and want to call the police on you because you complaint. I will never ever stay there again
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Hilda
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Perfect place to stay after Eisemann Center event"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed everything about our stay in the hotel. David was exceptionaly helpful at check-in.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "Bad Mattress"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    The staff was very friendly and helpful, however, the room needs updating and the mattress was very thin unstable and terribly uncomfortable. I informed the concierge of this problem and he moved me to a suite. The mattress was exactly the same in the suite. This is clearly not a 4 star hotel and should not be classified as one. I would not stay th […] ere again. Read more
    Genuine Expedia guest review
    Other trip
    Dec 31, 2012
    Lene
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "its the best"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We could find np complaints
    Genuine Hotels.com guest review
    4 night business trip in Dec 2012
    David
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was very helpful even on the holiday week end.
    Genuine Hotels.com guest review
    5 night trip in Dec 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "Pay to watch TV!?"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel looked nice, but the employees where not nice, and the hotel had you pay for everything including the TV, and I'm talking network TV. So we looked at paying for pay for view, and a movie that was already on Netflix would have cost us $18. We will never to back to this Hotel again.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "CLose to Eisenman Theater"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    For the price, the room was good size and very clean. Great bed!. Had to call for towels as there was only one of each type inthe room.Only one robe was in the room which was occupied by 2 people. Had to call for that as well. Don't understand why another chair could not be included in the room. Very uncomfortable for 2 peole to relax with only one […] chair! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Mike M.
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Great hotel..."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was excellent, helpful and friendly. Only one surprise...wifi costs $13 a day????? What's with that?
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "BEAUTIFUL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel, I would recoomend it and return.
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2012
    Liz
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "Not a good night's sleep"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The bed and pillows were not good quality. Woke up with a sore neck. The hotel must be near an airport. Every 7 minutes or so you can hear a jet. The hotel looks good, staff is friendly, the pool and work out room are good. At the end of the day I want to sleep..
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Kevin S
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Good location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was good people who works therer is very friendly
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "great for business or couples"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    hotel is very nice. love the indoor pool. cleaning service was slow the maids do not speak any english. restruant food not very good. but overall hotel is very nice.
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Chicago Loves The Woodlands"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My family flew down from Chicago for a two day stay. The hotel location and all the activities that were walking distance away were wonderful
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Awesome overnighter"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband, son and I stayed at this location because of its convenience to our friends' house--we loved it and will definitely stay here again next time we are in the big D.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Amy
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Worry free stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I"m in town from Oklahoma at least once a month most of the year and I stay here every month. I know when I'm here I never have to worry about anything. The customer service is impeccable and kind, cleanliness is spot on, there's a variety of well priced places to eat literally with-in walking distance and if needed there's a Wal-mart 6 minutes down […] right off the main highway. My favorite part is the over-all peaceful feel to the Renaissance and that I see the same faces every month. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Jennifer M.
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Great room; great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Entire staff very friendly, helpful and welcoming. Very nice fitness center. Convenient location. Parking even handy and reasonable.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    Dale F
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Superb! Junior suite is great . A very relaxing stay.. Staff very friendly and accommodating.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Worth a second trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is beautiful and all the staff is very friendly. The breakfast buffet is delicious! I recommend a stay in the Renaissance.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Annette
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "great place to get away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I always like to come to this hotel for a sabbatical. It is somewhat secluded but yet close to shopping and great restaurants. The service has always been great.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    2.0 / 5
    Fair
    "A reservation means nothing"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      4.0
    I booked my room with two beds several weeks in advanced and paid for everything online. When I checked into the hotel, I was given a room with just one bed. I was told that a large group had check in and took all the available double bed rooms. This meant that I had to share a bed with my daughter. They offered us a rollaway bed which was so uncomfortable […] that I hardly got any sleep. The hotel did nothing to accomodate me and this huge inconvenience. Read more
    Genuine Expedia guest review
    Response by Renaissance Dallas Richardson Hotel My sincere apology for the discomforts you encountered with the bed type which you received around the Wildflower Weekend. Having the need for 2 fullsize beds versus a king and a roll-a-way is certainly far from the norm of how we care for our guests. As we progress into future high demand event times we attempt to manage and match up to the guest needs. Our opportunity times come when not all honor their scheduled departure times or dates. Again, I apologize to you & your daughter.
    Other trip
    May 21, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Wonderfully Helpful Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great service. If I had to pick one main reason why my stay was rated as a 5, it was due to the staff going out of their way to help me. I won't go into detail about everything else (i.e. food service, upkeep, etc.) as they were just as good as any comparable hotel. However, as an example of the staff's service, I asked one staff member where the fitness […] center was. Instead of telling me how to get there, he walked me to the fitness center and then showed me around. Additionally, he went on to describe where other fitness centers (i.e. 24 Hour) located near the hotel. (By the way, the fitness center was good enough that I could do a full workout of weights and cardio) I would highly recommend this hotel to any of my colleagues, friends, and even family. Read more
    Genuine Expedia guest review
    Other trip
    Apr 4, 2012
    Bryan
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Renaissance Richardson Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel was excellent. We went for a relaxing romantic weekend and couldn't have asked for a better hotel and hotel staff. the room was great, the bed was extremely comfortable and the staff was more than extraordinary. It was right next ot a DART station so that we could easily get into downtown Dallas without having to drive. We can't wait to plan […] another trip to our new favorite hotel Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    1.0 / 5
    Poor
    "Not a 4 star hotel"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      4.0
    Not a 4 star hotel! May be a 2 star hotel. Worst rooms with worst beds
    Genuine Expedia guest review
    Other trip
    Feb 5, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    2.0 / 5
    Fair
    "very disappointed"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Have stayed in some very nice Renaissance hotels before. This was probably the worst one I have ever experienced, and I was shocked given the location and reviews. Food was pretty awful and overpriced, and the room was very minimal and crowded. Only upside was friendly staff all the way around from food to management.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    ET F
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "The Renaissance Hotel in Richardson TX"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really enjoyed my stay at the Renaissance Hotel. As a frequent business traveler, I found this hotel to be the best for my needs, the staff was professional, the facility is easy to get to and the amenities are nice.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good
    "Group of Oops'"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was clean, price was competitive, staff was polite. BUT room had 2 decaf coffees (no regular), they automatically charged me for parking when I didn't park, and were very confused with the bill at breakfast. I would only stay here again if I absolutely had to.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Renaissance Hotel Richardson, Texas (Dallas)"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Sheets on bed had stained spots. A dead bug on one Pillow Only one wash cloth in bathroom Two only facial tissues in room One Coffee packet with the coffee maker Check everything in room before you get settled Otherwise every other thing was quite acceptable We stayed New Years eve and it was quiet and the the stay was very good. Food and service at […] party in the ballroom was excellent. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Phenomenal Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was beautiful, the staff very friendly and helpful, and the food was delicious. We stayed here for New Years and it couldn't have been a better place to stay.
    Genuine Expedia guest review
    Other trip
    Jan 2, 2012
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Great deal on weekends"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If you are heading to the North Dallas area on a weekend, this hotel can't be beat. Unfortunately, the prices go way up to serve the business crowd Sun-Thu. But for just over a bill with breakfast included we couldn't be happier.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    5.0 / 5
    Outstanding
    "Extrememly friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a dog friendly hotel. The staff treated my Golden Retriever like he was a celebrity. We will definitely stay here again.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Renaissance Richardson"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a very nice hotel and the staff, for the most part, was very helpful. There were no coffee cups in my room though for the in-room coffee maker. That was incredibly annoying but the coffee was undrinkable so I guess they were doing me a favor. The guy who checked me in was rude, but everyone else was nice. I would recommend it. Just go downstairs […] to the cafe for a cup of coffee instead of making it in your room. Read more
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Good New Clean Hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The Hotel looks and feels new. The rooms are clean as is the hotel itself. It provides for a great no nonesense stay. Staff were nice and attentive. The only thing lacking is a little warmth. Not a romantic get away. But a very good room for a reasonable price.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      1.0
    Absolutely loved the hotel. Beautiful! Nice workout room and pool. But room didn't have good lighting or mirror for putting on makeup. Will have to bring my own makeup mirror next time. Also room just had cups, towels, etc. for one person. Had to ask for more of everything. Noisy at night. Lots of people w/ loud TV next to us, and the hotel was empty. […] Couldn't understand why they put someone right next to us... Read more
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2011
    A Traveller
    US

    Renaissance Dallas Richardson Hotel - Richardson
    4.0 / 5
    Excellent
    "Great hotel but limited service"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is very nice. We stayed in a suite which was very comfortable and clean. For the price you can't beat it.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US
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