"Not worth saving a few bucks"
The only good thing was the desk clerk was very friendly and nice. I just needed a room over night and tried to save a few bucks. Boy did I regret it. This hotel was nasty. My bed linens had burn holes and stains on them and the bed wasn't even made neatly. In the bathroom there was mold growing around were the grab bar attached to the wall. The light […] fixtures were missing bulbs. The elevator was filthy. My room was next to the elevator so I had to listen to it clang and bang all night long. Stay away from this place or you will regret it. Read moreGenuine Hotels.com guest review
I was going to write a scathing report because of the terrible service. But I'll temper it, and just say the experience was bad. Had to wait an hour for a room then the room I get wasn't even ready bed was slept in. I did get another room but wasn't satisfied but I was tired so I sucked it up. If u pay anything over $39 shoot yourselfGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"So Bad we didn't even stay there!"
12/10/13 holysmoley Erie
Was just going to spend the night and all we needed was a clean place to sleep and shower and get going the next morning; The outside of the motel should be a clue on how bad things would go. Entered the dark lobby and no one was there. Waited 5 minutes for the clerk to show up. Checked us in and we went up the elevator to our room on the 4th floor. The door open, went in and in 1 minute decided there was no way we were going to stay there. This old Days Inn looked like it was renovated taking a half a day at the most to do so. Back to the empty lobby we went to check out and had to wait 20 minutes this time for the clerk to show herself. Thank God there was no problem getting credited for the room. Oh by the way, the breakfast nook was about 20 feet by 15 feet with what looked like only one table and chair there. Spent a comfortable and relaxing night at the Hyatt House. Great place!
"Not the best place to stay"
11/06/13 gary k Columbus, Ohio
When I first checked in the rooms did not look that bad but after being their for two weeks it was terriable. they did not leave wash cloths hand towels or towels everyday I had too go to front desk to pick them up and half the time the towels were not fit to use because they were still dirty. Some days no hot water, toilet paper was not left or cups. Rooms were not clean very well. They advertised HBO which they did not have. Continetal breakfast did not have much of a selection when they had one.This place sucks and I reccomend no body stays here.
"Dissatisfied in Independence"
10/08/13 Albert M Idaho Falls, Idaho
When we attempted to enter the first room to which we were assigned, Room 411, the key-card worked, but the door was very difficult to open. After several failed attempts, I managed to "shoulder" the door open. The latch was not withdrawing far enough, causing the door to open a fraction of an inch without excessive force. Our online reservation, and confirmation, indicated a King Non-Smoking room for two adults. The room was a King Non-Smoking, but there was one bath towel and one wash cloth that appeared to have been recently used. There was no microwave oven, and no coffee maker, both of which were advertised as being provided in every room. We went back to the front desk and explained the problems. The receptionist apologized and decided that the quickest resolution was to move us to a different room, to which we agreed. We were assigned to room 314. When we entered the room, we find that it is a King Suite, however, based upon the smell of the room, it is clearly a Smoking room. The room does has a coffee maker, a microwave, and adequate clean towels, so we decided to overlook the smoke smell, and went to dinner. When we returned, it was now dark, so we turned on some lights. Two of the overhead CFL lights did not work, and another flashed like a strobe light. I would like to note that we discovered this specific hotel through an advertisement in an Ohio Travel Coupon booklet we got at an Ohio Turnpike travel plaza. The ad claimed that this hotel was "Newly Renovated 2013." The coffee table molding was loose, and there where cigarette burn holes in the bed spread and sheet. It appears that additional renovation is needed. In the morning, we went to the breakfast nook. There was no coffee. At our request, the receptionist made a pot of coffee. There were bagels on the counter in a plastic bag with a twist tie. Not in the covered storage bin where they should have been and no tongs. In contrast, the waffle maker worked quite well, but there was more maple syrup on the counter than in the syrup dispenser. The counter, in general, was not being kept clean. We have stayed at several other Americas Best Value Inns previously; two others in the past week. We have always been very satisfied with the condition and cleanliness of these hotels, but we will certainly not stay at this hotel on our return trip, and not likely ever again. In our opinion, this hotel is not being maintained in accordance with the chain's normal high standards.
"Disappointing at Best"
06/18/13 Pat B Fredericksburg, Virginia, United States
We found this hotel in one of the coupon books you can pick up at various rest stops en-route. We've had good luck with these in the past, so we thought we'd give it a try. NOT a great hotel, even at rock bottom prices. The facility is old, and it really shows it's age. The carpets are stained and dirty, and the place seriously needs a remodeling. This is doubly bad since I read they were remodeled in 2012. The on-line resources I used had pictures that misrepresented the property by 1000%. The room was reasonable clean... no bedbugs or anything like that, but for the price (even a substantially discounted price) it was not a good value. I will not return
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