Mercure Amsterdam aan de Amstel - Amsterdam

Joan Muyskenweg 10, Amsterdam, 1096 CJ Netherlands
Hotel Info: 020 3 027 8143
Guest rating 7.4 / 10
73% Recommend
Location. The Mercure Amsterdam Aan de Amstel is located in Amsterdam, Netherlands, by Amsterdam RAI Event Centre. It is two kilometres from the city centre and the Heineken Music Hall. Hotel Features. This modern hotel features an onsite fitness centre, sauna, and steam room. Other amenities include wireless Internet access throughout the public areas, and a business centre with 14 meeting rooms. The Mercure Amsterdam Aan de Amstel offers three onsite restaurants and a bar. The restaurants ...
52.33578, 4.91309
Hotel coordinates:

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Guest review summary

  • 7.4 Average rating: All Trip Types
  • 73% Recommended
  • 11 Reviews
  • 7.0  Hotel Service
  • 8.0  Room Comfort
  • 8.0  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (11) 7.4
Business (2) 7.0
Romance (0) 0
Family (0) 0
With Friends (1) 2.0
All Others (8) 8.2

Overview

Location.
This Amsterdam property is close to Heineken Experience and Oosterpark. Also nearby are Magere Brug and Concertgebouw.

Features.
Mercure Amsterdam aan de Amstel has a steam room, a sauna, and a fitness facility. Business amenities include a business center, wireless Internet access, and meeting rooms for small groups. Mercure Amsterdam aan de Amstel has a restaurant and a bar/lounge. The staff can arrange dry cleaning/laundry services. Additional amenities include multilingual staff, complimentary newspapers in the lobby, and air conditioning in public areas. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers and minibars. Business-friendly amenities include desks, direct-dial phones, and voice mail. Bathrooms feature hair dryers. All guestrooms at Mercure Amsterdam aan de Amstel are non-smoking.

Notifications and Fees:

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A city/local tax will be charged
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 0203 027 81 46

    Facilities

    Services

    • Complimentary newspapers in lobby
    • Fitness facilities
    • Internet access - wireless
    • Medical assistance available
    • Multilingual staff
    • Parking (secure)
    • Sauna
    • Steam room

    Business & Event

    • 24-hour front desk
    • Business center
    • Dry cleaning/laundry service
    • Meeting rooms (small groups)

    Rooms (all rooms include)

    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Coffee/tea maker
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board (on request)
    • Minibar
    • Non-smoking only
    • Private bathroom
    • Satellite television service
    • Trouser press
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access

    General

    • Air-conditioned public areas;
    • Bar/lounge;
    • Gift shops or newsstand;
    • Number of rooms: 368;
    • Restaurant(s) in hotel;
    • Smoke-free property

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Guestrooms Guestrooms

    Standard Double

    1 double bed. Desk. Wireless Internet access. Direct-dial phone. Cable/satellite TV. Minibar. Trouser press. Hair dryer.

    All rooms include All rooms include
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Coffee/tea maker
    • Desk
    • Direct-dial phone
    • Hair dryer
    • Iron/ironing board (on request)
    • Minibar
    • Non-smoking only
    • Private bathroom
    • Satellite television service
    • Trouser press
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access

    Standard Double and 2 sofas

    1 double bed. Desk. Wireless Internet access. Direct-dial phone. Cable/satellite TV. Minibar. Trouser press. Hair dryer.

    All rooms include

    Standard Twin

    2 twin beds. Desk. Wireless Internet access. Direct-dial phone. Cable/satellite TV. Minibar. Trouser press. Hair dryer.

    All rooms include

    Superior

    1 or 2 beds. Desk. Wireless Internet access. Direct-dial phone. Cable/satellite TV. Minibar. Trouser press. Hair dryer.

    All rooms include

    Twin/Dble Room

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • A city/local tax will be charged
      The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. Prices shown exclude taxes and fees unless otherwise stated.

    Nearby Activities & Points of Interest

    0.5 - 1.0 mi

    • Amstel Station - 1400 yards

    1.0 - 3.0 mi

    • RAI Amsterdam - 1.1 miles
    • De Pijp - 1.5 miles
    • Albert Cuyp Market - 1.6 miles
    • World Trade Center Amsterdam - 1.7 miles
    • Heineken Experience - 1.8 miles
    • Oosterpark - 1.8 miles
    • Amsterdam ArenA - 1.8 miles
    • Dappermarkt - 1.9 miles
    • De Duif - 1.9 miles

    3.0+ mi

    • Amsterdam Schiphol Airport (AMS) - 7.0 miles
    • Rotterdam Airport (RTM) - 34 miles

    Reviews

    The following English reviews were posted by Hotels.com guests from other countries

    Mercure Amsterdam aan de Amstel 2010.01.05
    Not recommended Trip type: With Friends "Mercure @ the amstel"

    Reviewed by Gregory of BE on Jan 5, 2010

    first of all the hotel looks nice at the out and inside.but there are a few things wrong with the staff in the hotel,staff at the check in was not always that helpful with problems you might have,they were just plain unfriendly. Then parking at the hotel that was soo expensive just for 2 days,just for an hour you pay really high prices. Breakfast,was not al that great,little menu and also here very high prices for food and drinks.at the other hand it was good quality of the food. the hotel internet, expensive and just for the cable you have to pay extra money i had more expections for a hotel with 4 stars

    Overall Rating

    2.0 out of value="10"
    • 2.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.09.28
    Not recommended Trip type: Business "Nondescript business hotel"

    Reviewed by Ed of Encinitas on Sep 28, 2009

    The hotel is clean and functional. If you have business in the area and don’t intend seeing the sites of Amsterdam then this hotel will do. Avoid the formal restaurant – food was bland and service was sub-par.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.08.12
    Not recommended Trip type: All Others "Not Impressed"

    Reviewed by R of Dublin on Aug 12, 2009

    Hotel meant for big spenders. Staff attitude and advice is ok. But they expect you to be able to spend a lot of money. Several faulty keys and had breakfast problems

    Overall Rating

    6.0 out of value="10"
    • 4.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.07.15
    Recommended Trip type: All Others "excellent hotel"

    Reviewed by m of outer london on Jul 15, 2009

    staff very helpful and friendly. 5 min walk to tram stop. well worth getting a tram pass rather than cabs.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.07.06
    Recommended Trip type: Business "Fine for business"

    Reviewed by J of Dublin on Jul 6, 2009

    Rooms are lovely and very comfortable. Kinda funky styling. Reception area is a little tatty, especially the reception desk itself - a little paint would solve that. Food and drink there is very expensive and not very good. over six euro for a pint of beer.... The beds (especially the pillows) were excellent though. The hotels pocket map shows Zuid as the nearest Metro station, which is incorrect. We got off at Zuid (which the girl on reception had circled as the correct stop) - and were stranded at 00:40 in the middle of a commercial district, with no taxi's... we eventualy got back to the hotel (after finding a cab) - €15 poorer, and got attitude from the night staff. That put a negative spin on my experience.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.04.14
    Recommended Trip type: All Others "Mercure Hotel - Amstel Business Park"

    Reviewed by S of German on Apr 14, 2009

    This hotel is located about 10 - 15 minutes from the Central Station in downtown Amsterdam (with public transportation), and only a 5 minute walk to the Metro station from the hotel. Therefore, it is very quiet and close. The hotel is very nice, the staff are extremely friendly and accommodating. We booked online and needed to pay the city tax extra at check in (bring a credit card). You may be offered an upgrade to a premium room for EUR 15.- per night. My recommendation is to take it! You get a huge, very comfortable bed, a walk-in shower (very big and nice), nice flat screen TV, internet access, newspaper and the rooms have a free safe and a minibar. The hotel has secure parking for EUR 20.- per day (unless it's your birthday). Though the rooms are small, they are very comfortable. The hotel is a bit hard to find, even when you see it from the distance - the only downfall. I consider myself picky when it comes to hotels, but this is one that will not dissappoint you. I look forward to going back!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness

    The following foreign language reviews were posted by Hotels.com guests from other countries

    Mercure Amsterdam aan de Amstel 2009.09.08
    Recommended Trip type: All Others "prima"

    Reviewed by h of arnhem on Sep 8, 2009

    prima

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.08.31
    Recommended Trip type: All Others "Prima hotel"

    Reviewed by G of Alkmaar on Aug 31, 2009

    Prima hotel. Voor een 4 sterren hotel karig ontbijt op de kamer. Geen mogelijkheid om via roomservice uitgebreid ontbijt te bestellen. Winkeltje beperkt open?!!

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.06.28
    Recommended Trip type: All Others "zweckmaessig"

    Reviewed by S of Hannover on Jun 28, 2009

    gut gelegen,Fruehstueck sehr teuer,wellnessbereich ist eine Schande

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 6.0 Room Comfort
    • 4.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.04.21
    Recommended Trip type: All Others "un Hôtel parfait"

    Reviewed by C of Bruxelles on Apr 21, 2009

    Emplacement : à environ 10 min de tram du centre ville Service : haut de gamme Disponibilité des employés : très satisfaisant

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Mercure Amsterdam aan de Amstel 2009.04.16
    Recommended Trip type: All Others "Service mit Schrammen"

    Reviewed by B of Hamburg on Apr 16, 2009

    Wenn man moniert, dass im Fernsehen nur Griesel / Schnee erscheint, kann man erwarten, dass was paasiert. Es passierte aber nichts. Wenn man also den Fernseher benutzen will, sollte man sich nicht unbedingt dieses Hotel suchen. Schade eigentlich, denn alles Andere war makellos.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    dd/mm/yyyy
    dd/mm/yyyy
    Adults Children
    age 18+ 0-17