"Nice Hotel with great extras"
This was a great hotel with an awesome pool, bar and food. It is located a bit further away that other hotels but well worth it.Genuine Expedia guest review
all rooms in the hotel had adjustable beds meaning the sleep number beds so i get into bed to adjust it and guess what its broken so i had to sleep on a hard bed and when i talked with the front desk all they could say was sorryGenuine Expedia guest review
Great hotel, comfy beds, great staff, good experienceGenuine Expedia guest review
"Hilton Garden Nashville Airport"
Older remodeled hotel. Could use more updates in rooms. Adjustable bed was broken in original room. Bed in 2nd room made noise with any movement. Definitely not up to Hilton Garden standards.Genuine Expedia guest review
"Good hotel near airport"
Room was clean and comfortable, shower was hot, parking was easily available. Breakfast is not included but we got the buffet one morning and it was very nice, also ate in the restaurant for dinner one evening and it was quite good as well. Staff generally very friendly and helpful. Location was convenient for our needs.Genuine Hotels.com guest review
"Great Service, needs updating!"
This hotel's staff was excellent! The customer service was great! The room was comfortable and clean. However, some of the furniture and the carpet needed to be updated. they had scratches and looked worn. We also had a couple of bugs in our room. But all in all it was a good trip and comfortable stay. I would stay again.Genuine Hotels.com guest review
"Great facilities and service"
I recently spent two nights here and I have nothing but good things to report! The beds were adjustable for firmness/softness, the room had a microwave, Keurig coffee maker and mini fridge and the staff was very helpful and polite. On the first night there was a giant bug crawling on the wall of the room, not sure what kind, but I called the front desk […] and they sent someone to remove it right away! Bugs get into places, I totally understand and was not offended or grossed out, more so I was thankful that someone arrived within 2 minutes of me calling the front desk to ask for assistance. I would definitely stay here again! Read moreGenuine Expedia guest review
"Very Nice Place to Stay"
Everything was great. Just one minor thing. The lids to the coffee cups were a little too big for the cup. Hot coffee in the face doesn't feel too good first thing in the morning.Genuine Hotels.com guest review
"GREAT PLACE TO STAY"
VERY CLEAN AND COMFORTABLE STAY. FRIENDLY STAFFGenuine Hotels.com guest review
"Close to everything"
Only complaint I have is being on the 6th floor across from elevator on a Saturday night, with a bunch of drunks. I woke up from a great sleep at 2:30 am by quite of few drunks outside my door, singing, cussing, knocking on doors. Very rude people.Genuine Hotels.com guest review
We were very pleased with the condition of the hotel and the quality of the accommodations. Even though the neighborhood was less than desirable the hotel was close enough to drive to a more suitable area to find dining, shopping, and entertainment.Genuine Hotels.com guest review
"Everything was great!"
My husband and I stayed for 2 nights. I was attending a class near by. Everything was great except the front desk girl was a little rude at check in. Also was bummed that I couldn't check in at 12 pm (during my lunch break) just wanted to check in not go to my room right away but she said I couldn't. But everything was wonderful. Good in resturant could […] be better. Read moreGenuine Expedia guest review
Very clean rooms. The staff of the Hotel was excellent. Everything about our stay was great, will come back again. Good food in the restaurant.Genuine Hotels.com guest review
"Convenient...close to shopping and dining"
Helpful staff..attentive and friendly. Great ambiance.Genuine Expedia guest review
I personally prefer a basic hotel with a clean bed with as little expense as possible (aka: I'm cheap). But my wife prefers the amenities of a nicer hotel. When all was said and done I was very impressed with everything: especially the Kuerig coffee maker and mattress. We are actually considering purchasing their adjustable mattress we slept so sell […] that night. The employees were friendly and checkin/out could not have been easier or more pleasent. Will stay there again. Read moreGenuine Expedia guest review
"Perfect for family"
The hotel was great. Clean rooms and friendly staff. Beds were great and breakfast was amazing. This will be our first choice hotel for all future trips to Nashville.Genuine Expedia guest review
No hot water and tv kept going off and maid didn't clean floorsGenuine Hotels.com guest review
Check in went well. Check out went well. The room was very clean. The personell were very nice. I stayed at this hotel because it had an indoor pool. When we arrived there was a sign on the door of the indoor poolthat it was closed for cleanning. It stayed that way all weekend. We brought our children along and that is why I booked with them. Over all […] the stay was good but it just seems that if you are doing maintance on something as big as a indoor pool you should let that be known ahead of time. We enjoyed this hotel and we would stay again. Read moreGenuine Hotels.com guest review
Nothing worked in our room so we had to change rooms. Older looking hotel. Nice employees though. Would probably chose somewhere else to stay next time.Genuine Hotels.com guest review
Room was clean, nothing special. There was construction in the lobby that made it very loud during the day.Genuine Expedia guest review
The staff was extremely professional and friendly. Fresh baked cookies and lemondade in the lobby a great touch. Great view from our room.Genuine Expedia guest review
greatGenuine Hotels.com guest review
Great hotel , helpfull staff .Genuine Expedia guest review
Staff was very friendly and courteous. Room was kept cleaned and they didn't bother you.Genuine Hotels.com guest review
Bed slept bad worst night of trying to sleep on the hard bedGenuine Hotels.com guest review
"Very Nice Hotel"
The hotel was very nice,very clean.Also you can still get smoking rooms here.Smokeing rooms are on the 6th floor but that was fine with me less noise up there.Very nice place.Will be sure to use this one from now on.Genuine Expedia guest review
"Worst Hotel Experience"
The bed was hard as a rock even though you could adjust the firmness. Every few minutes, you could hear airplanes landing at the nearby airport. The staff did not tell us there was a hot breakfast in the morning for a slight cost. They didn't tell me until I saw them cleaning up the breakfast. Also, the housekeeping knocked on our door 3 different times […] that morning and woke us up beginning around 9:00. The worst hotel I've ever stayed at. I will not stay here again. Read moreGenuine Hotels.com guest review
Have stayed at previous Hilton's .. This was far from having the comfort of a Hilton.Genuine Hotels.com guest review
I wish I could say. I was bumped and moved to another hotel. Seems like this condition is something corporate could figure out beforehand since I booked this one week in advance. The last thing one needs is to find they don't have a place to stay after a long day of travel. At least the shuttle driver and front desk were nice about it--they are top […] notch. But this reflects poorly on management. Next time they'll be squeezing someone else's dollar, not mine. Read moreGenuine Hotels.com guest review
"Nashville Company Christmas Party"
It all went wellGenuine Expedia guest review
My friend and I had a great time in Nashville, but this hotel really made our stay. The staff are great and the restaurant and bar area is fantastic. We went down for drinks because the weather wasn't so nice out and we had a blast at the bar. The service was friendly and efficient.Genuine Hotels.com guest review
"Close to family and sights"
Our stay was wonderful, there were four couples for the Thanksgiving Holiday weekend. The rooms were clean, staff was very helpful and friendly. Lost items were recoverded. Location was great for us. we were all satisified with staff in all aspects. We will definitely stay here again. The mattress has a control from soft to firm. My husband loved t […] hat. Read moreGenuine Hotels.com guest review
While the hotel was clean and the staff was friendly, I was disappointed in my stay. As I very rarely get away on any type of vacation, I was very excited for this trip and specifically chose this hotel for the whirlpool. Drilling in far enough, you will find they do not list one in but the picture on their website very clearly shows a pool/whirlpool […] area. With hundreds of hotels to chose from in that area, I truly chose one of that specific feature. VERY disappointing - and the pool was freezing! In addition, our room would not lock. We spoke to the front desk staff and to the maintenance person and were told they had recently installed a new lock system. We were understanding as we were told it would be fixed while we were gone during the day. We specifically asked that the cleaning staff be told to double-check the room to make sure it locked. Upon return that evening it was unlocked again. Thank goodness our computers and electronics were still there. Read moreGenuine Expedia guest review
"Very well run hotel"
Very friendly and professional staff. I would definitely stay here again.Genuine Hotels.com guest review
"Amazing customer service!"
My friend and I were just there for a night for a concert in downtown! We got a good deal, and it was so beautiful inside. They were so helpful, and even called us a cab! I'd go back again!Genuine Hotels.com guest review
We stayed in two airport hotels while in Nashville, this one was by far the best! The other was the Marriott and we had a dirty bathroom which was not acceptable when paying that much more for a Marriot, we should have stayed at the Hilton again. Great staff, clean, nice music at the bar. We left our wallet in the room and two hours later went back […] to get it and the housekeeping staff had it waiting for us. Read moreGenuine Expedia guest review
"Very pleasant night's stay"
Just stayed 1 night in Nashville. The hotel was very nice - clean room, friendly service, undisturbed night's sleep.Genuine Hotels.com guest review
Nice clean hotel a little dated decor, but very clean. Recommend.Genuine Hotels.com guest review
The hotel was very convenient to get to. The staff was very nice when checking in. The hotel is also very convenient to the sites of the city. The rooms were very well equipped and the beds were outstandingly comfortable. My husband was sick on our trip so this hotels helped him rest. I would recommend this hotel for folks wanting a good nights res […] t. Read moreGenuine Expedia guest review
"Beautiful hotel on short notice!"
Excellent amenities, clean rooms, polite staff, & great location.Genuine Expedia guest review
My experience was ok however the heating unit was broken making the room very cold for my entire stay. Other than that I enjoyed myself and it was a nice room.Genuine Expedia guest review
"DONT LEAVE YOUR PERSONAL EFFECTS ON BAR STOOLS"
Overall very disappointed, the hotel was overpriced and did not include breakfast. . I had quite a few wines in the bar with friendly guests and did enjoy myself . HOWEVER ,I HAD LEFT MY JACKET DRAPED OVER A BARSTOOL AND WHEN CHECKING OUT FIRST THING NEXT MORNING ,IT HAD NOT BEEN RETURNED TO HOUSEKEEPER OR FRONT DESK . I FELT MANAGEMENT JUST SHRUGGED […] THEIR SHOULDERS AND SAID " SOMEONE ELSE MUST HAVE TAKEN IT " VERY DISAPPOINTED WITH THEIR ATTITUDE ,WONT STAY NEAT THERE AGAIN Read moreGenuine Hotels.com guest review
"The price is great!"
This hotel was extremely nice. The price was amazing. I would definitely stay here again.Genuine Hotels.com guest review
"Nice hotel located close to activities."
Very good location. Comfortable beds and clean room and bathroom. Loved the mini fridge, coffee maker and microwave. Staff was very friendly and helpful.Genuine Expedia guest review
Everything and everybody were greatGenuine Hotels.com guest review
The staff members were very friendly. The room, lobby, and hallways were very clean. The only problem was clogging drains in the bathroom. However, it was corrected immediately when staff was notified. They were very apologetic.Genuine Hotels.com guest review
"Clean and affordable"
Close to airport, free shuttle - everyone from checkin to driver to staff were very nice and friendly. Small issue with door lock resulted in free breakfast comp. Gym was small but spotless and pool looked good. Some noise from planes but to be expected, patio area was also nice while killing time before departure, would stay again.Genuine Hotels.com guest review
"Hilton Garden Inn"
Met all my needs.Genuine Hotels.com guest review
"Non smoking room smelled like smoke"
Carpet was wet in the room and the room smelled of smoke.Genuine Hotels.com guest review
"Close to major freeway and airport."
clean, comfortable, and the staff was great. Cat (the bar and restaurant tender) was exceptional. Very friendly. Rob ( the kitchen manager) was terrific. He even prepared a meal for me that wasnt on the menu. Now that is accommodating. Thanks for the nice stay.Genuine Expedia guest review
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