My experience was ok however the heating unit was broken making the room very cold for my entire stay. Other than that I enjoyed myself and it was a nice room.Genuine Expedia guest review
"DONT LEAVE YOUR PERSONAL EFFECTS ON BAR STOOLS"
Overall very disappointed, the hotel was overpriced and did not include breakfast. . I had quite a few wines in the bar with friendly guests and did enjoy myself . HOWEVER ,I HAD LEFT MY JACKET DRAPED OVER A BARSTOOL AND WHEN CHECKING OUT FIRST THING NEXT MORNING ,IT HAD NOT BEEN RETURNED TO HOUSEKEEPER OR FRONT DESK . I FELT MANAGEMENT JUST SHRUGGED […] THEIR SHOULDERS AND SAID " SOMEONE ELSE MUST HAVE TAKEN IT " VERY DISAPPOINTED WITH THEIR ATTITUDE ,WONT STAY NEAT THERE AGAIN Read moreGenuine Hotels.com guest review
"The price is great!"
This hotel was extremely nice. The price was amazing. I would definitely stay here again.Genuine Hotels.com guest review
"Nice hotel located close to activities."
Very good location. Comfortable beds and clean room and bathroom. Loved the mini fridge, coffee maker and microwave. Staff was very friendly and helpful.Genuine Expedia guest review
Everything and everybody were greatGenuine Hotels.com guest review
The staff members were very friendly. The room, lobby, and hallways were very clean. The only problem was clogging drains in the bathroom. However, it was corrected immediately when staff was notified. They were very apologetic.Genuine Hotels.com guest review
"Clean and affordable"
Close to airport, free shuttle - everyone from checkin to driver to staff were very nice and friendly. Small issue with door lock resulted in free breakfast comp. Gym was small but spotless and pool looked good. Some noise from planes but to be expected, patio area was also nice while killing time before departure, would stay again.Genuine Hotels.com guest review
"Hilton Garden Inn"
Met all my needs.Genuine Hotels.com guest review
"Non smoking room smelled like smoke"
Carpet was wet in the room and the room smelled of smoke.Genuine Hotels.com guest review
"Close to major freeway and airport."
clean, comfortable, and the staff was great. Cat (the bar and restaurant tender) was exceptional. Very friendly. Rob ( the kitchen manager) was terrific. He even prepared a meal for me that wasnt on the menu. Now that is accommodating. Thanks for the nice stay.Genuine Expedia guest review
"close to airport"
I would stay there again. No free breakfast, but the restaurant was good and worth the price.Genuine Hotels.com guest review
"Nice hotel, but don't ask for anything extra"
My stay was pleasant, but upon making my reservation, I asked for adjoining rooms because I was travelling with children--well before the hotel was "sold out." I called the hotel twice to make sure my request would be honored. I called the week before my stay and was told that my request was in the "notes" and that I would need to call back the morning […] before check in in order for them to accommodate my request. I called the day before I checked in to ask about the adjoining rooms again and I was told that my request had been noted and I was okay. Naturally, when I go to check in, I get my room keys and go the rooms that we next door to each other, but not adjoined-I ask the front desk about my request and the lady at the desk told me that there was nothing they could do about the rooms as the hotel was sold out. I told her the names of the individuals that I spoke with about my request and I was told that my request would be honored. She simply said sorry and said there was nothing she could do and continued working. As a Hilton Honors member, I was sorely disappointed because I would have reserved 2 rooms somewhere else as there are several hotels in the area that I could have chosen. This was a very frustrating experience. The thermostat in one of the rooms did not work. Read moreGenuine Hotels.com guest review
This hotel has one of the most comfortable beds we ever slept in. The rooms were clean and nicely decorated. There is not a complimentary breakfast, but the breakfast they offer is plentiful plus there is coffee in the lobby all the time. The price is just a little more than what one would pay in a drive-through and it is pretty decent food. My one […] complaint would be that the bathroom door always closed automatically. When we came in very late at night, I could not get the door open and, when my husband came up, he had to manipulate the lock with his pocket knife to get the door to open. Other than that, it was very nice. Previous reviews have complained about the noise from the airport. We stay in this area on a regular basis and, yes, sometimes the planes can be loud, but it has never been an issue with us. I would think that people who fly into Nashville would enjoy the close proximity of hotels and restaurants that this area offers. Read moreGenuine Expedia guest review
"Nice hotel near airport"
Our room smelled fresh and clean. It was very spacious and comfortable. Hotel staff was very friendly and helpful. Great experience!Genuine Expedia guest review
"Convenient location - Poor AC in room"
Very clean hotel, and nice location to airport and Grand Ole Opry. However, we could not get the air conditioning to go below 75 the entire night and did not get a good night's sleep.Genuine Hotels.com guest review
"Nice hotel, excellent wheelchair accesible room"
We stayed here for only one night, but were pleasantly surprised at the quality of this hotel. It's very nicely decorated, very clean and the staff were very friendly. We stayed in a wheelchair accessible room, an had no complaints. My girlfriend had plenty of room to move around, and there was a roll-in shower with a shower seat. The room was also […] very clean, in excellent condition and very comfortable. The hotel is also close to the highway, so if you're driving it's handy for getting where you need to go. We would definitely stay here again. Read moreGenuine Expedia guest review
The front desk staff was courteous and lobby area was nice. There were a few minor annoyances such as low stock in hotel restaurant, meaning little choice in entrees on first evening there and wine served in a dirty glass the following evening. Also, complimentary toiletries were not provided when room was cleaned. Unsure if glasses were washed, paper […] lids weren't in place. Laundry bags not provided. It seems hotel has done some remodeling, as there was a patch of old, ugly, blue carpet in the area under the hutch that housed refrigerator and microwave, but newer, brownish carpet in the rest of the room. Mattress should be replaced as part of the upgrade, too, as it was not comfortable. Not sure if the worn look and scuffs on the furniture were due to age or intentional "distressed" chic. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. Our room was clean and well maintained dring our stayGenuine Hotels.com guest review
"nice as typical for Hilton Garden Inns"
nice placeGenuine Hotels.com guest review
The hotel was nice and clean. A much better experience than I expected for such a great price.Genuine Expedia guest review
wonderful hotel,only stayed 1 night but will consider it againGenuine Expedia guest review
"Very nice hotel!!"
We(girlfriend and I) stayed at the hotel for the weekend and this by far one of the best hotels we have ever stayed at. Room was very clean, linens were clean and changed daily, bathroom was spotless. The staff were super nice and friendly. We will definitely make this our go to hotel whenever we are in Nashville!!Genuine Expedia guest review
"convenient to the airport"
enjoyable stay...Genuine Hotels.com guest review
"Close to the airport and quiet."
Nice staff in the breakfast room. Good breakfast. Excellent pancakes.Genuine Expedia guest review
"Very nice hotel"
We stayed 2 nights at the Hilton Garden while visiting downtown Nashville. The hotel was very clean, modern and updated. Very impressed with the décor and the updated furniture. The only downfall was the bed...very hard. Other than that, no complaints. The cab rides to downtown did get pricey. For 5 people, it was about $25 one way. Still, it was cheaper […] than staying downtown. Read moreGenuine Hotels.com guest review
The Hilton Garden Inn Nashville - Airport was very nice. I was a little nervous when making the reservacations because it was near the airport, but the neighborhood was very nice. We will be staying at this location on our next visit to Nashville. Very nice facility.Genuine Hotels.com guest review
"Pleasant and comfortable stay"
Enjoyed our stay.. Nice 'happy hour'. Great to have van to airport and pickup when we got back and for a lot less than airport parking cost. Will look forward to returning.Genuine Expedia guest review
"Overnight break in a trip"
The hotel appearance was very lovely. We were breaking up a ten hour drive and looked forward to dinner and letting children have time in the pool. After leaving the Opry Mills Mall, we decided to go back to the hotel and have dinner. To our dismay, the restaurant/bar had one person working. That poor man did all he could to take orders from our table […] of six and several other tables in the area plus tend the bar. I believe management needs to look at the scheduling or hire more people. We were not happy with this whole situation but tried to make the best of the situation. The room we were in did have room blackening window treatments but needs to be two to three inches longer so one can sleep after the sun rises. Read moreGenuine Hotels.com guest review
"AC is very loud"
Hallways smell like cigarettes.Genuine Hotels.com guest review
"Perfect place to stay during the CMA Fest"
The drive to and from the downtown area was quick and easy. Hotel staff very friendly. Location was great.Genuine Expedia guest review
"Clean, comfortable stay"
We enjoyed our stay at the Hilton Garden Inn in Nashville, TN. The room was clean and we were pretty comfortable. The beds were very firm, almost too firm, but we are slept well. The only thing we did not realize was that breakfast was not included in our stay and was a bit on the expensive side for a family of four.Genuine Hotels.com guest review
"Not what I expected."
Check in staff was very snobby and the rooms fell short of what most Hilton Garden Inns are like. Dust all over the lamps and tables. The bathroom door wouldnt stay open. Could of gotten the same room at a motel. Wouldnt go back.Genuine Expedia guest review
"Hilton Garden Inn Nasheville"
The Hilton Garden Inn was very comfortable and conveniently located for all my needs: Access to the Airport and Grand Ole Opry. Will stay again on next trip to Music City.Genuine Hotels.com guest review
"Very clean, comfortable"
We stayed for two days. The hotel was perfectly clean and smelled good. The pool was also nice and clean. Room was good size, bed was amazing.Genuine Hotels.com guest review
"Great service- Bad Room"
The night manager was very nice and professional. The free breakfast was great. When I entered my room there was a bug on the desk. There was also a used bar of soap in the shower. There were no sheets on the pull-out couch and the sheets in the closet had been used. There was a bottom sheet and then the comforter on the bed. There was no sheet between […] the two. I must say that they came quickly with my needed supplies, but those were general things that should not have been a problem. Read moreGenuine Hotels.com guest review
Everything was great. Fitness room could use some better equipment. The inside pool was very warm. But other than that great experience..Genuine Expedia guest review
"Traveling thru on way to Gulf Coast"
Hotel was very clean beautiful and comfortable. Room was wonderful. 3 miles from Downtown with very easy access. Hotel was in a Great area in a super fun city. We had breakfast there and the food was great. The staff was very nice and always greeted us with a smile. This is our stop over from now when we go to the Gulf on and we hope to come to nashville […] for a 3-4 day weekend in the future. We will definitely be staying here at the Hilton Garden Inn. Read moreGenuine Hotels.com guest review
"close to all must-see sights"
I thought it was very nice. It was only the 2nd time I had ever stayed in a Hilton Hotel. The bed were very comfortable which is always a plus.Genuine Hotels.com guest review
Love the service and the room. .U must go....Genuine Hotels.com guest review
"LOOUDD Air Conditioning"
Just be aware that the planes will wake you up *You are by an airport*. Also, the air conditioning sounded like someone opening a door each time it turns on and kept waking me up. Staff was great, room great, but I wish they'd invest in a new air conditioning unit.Genuine Expedia guest review
The only issue I had with this hotel was the shuttle service from the airport.. I called twice over a 30 minute period and they never came even though the hotel front desk assured me they were on their way. Ended up haviing to take a cab.Genuine Hotels.com guest review
"Convenient to Opryland and Downtown. Easy to find"
Overall good BUT no complimentary breakfast and staff was either vacuuming or mopping the floor in the dining area while we were eating every day except the last day we were there. Housekeeping forgot to clean the room on the second day we were there and the night staff at the hotel wasn't concerned about it, just stated they were sorry. Hotel was clean. […] Pool was just OK. No facilities in the pool area and signs posted required that you return to your room and not use the public facilities across the hall from the pool. Read moreGenuine Expedia guest review
Really convenient to the Nashville Airport, but not noisy or on a busy road!Genuine Expedia guest review
"Great Family getaway"
The great rooms with the convenient restuarant located within the hotel. Thwe location was near great shopping malls and family stores for easy shopping assess.Genuine Hotels.com guest review
was very happy with my stayGenuine Hotels.com guest review
enjoyable week had a few small issues but staff corrected them quicklyGenuine Expedia guest review
"Cheap place to go downtown"
Great room that is a $20 cab ride to.downtown. We saved a lot of money choosing this hotel instead of the $500 roomsGenuine Hotels.com guest review
"Great Hotel, Great Staff"
The renovation is nearly complete and the hotel looks fantastic. Everything is very clean and the staff is wonderful.Genuine Hotels.com guest review
Just OK, toilets clogged, maintenance did not fix in timely manner.Genuine Hotels.com guest review
"Nice, but a little expensive"
For a Hilton it wasn't anything special. But we definitely paid the rate for a Hilton brand name. But it was clean, the front desk was helpful, and it was close to the airport. The housekeeping staff was a little pushy to get us out of the room in the morning (they started knocking on the door at 9am). But I suppose part of that is my fault for not […] putting the do not disturb sign out. Read moreGenuine Hotels.com guest review
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