"A terrible hotel based on service and safety"
This hotel is a bargain based on price and it's location to the beach. But don't expect any more. The service was terrible. The overall cleanliness and conditions of the rooms were marginal at best or poor in other cases. Management caused an issue which they later apologized for but it disrupted my vacation. I not not recommend this hotel.Genuine Hotels.com guest review
"Clean, near the beach but old and need fixing."
Left cell phone in hotel counter and is forever lost. Room is very old and needs a lot of fixing. The room is clean but took whole night for airconditioner to cool room. Had to go home than to stay another night.Genuine Expedia guest review
"The Hotel Location!!!!!"
The hotel is across the beach. The staff very helpfull the hotel need update !!! Do I will come here most likely I see lots of review before me but if you compare the rest of the hotels around south beach cost double and you find the same problems. So what I want to say is I can live with little things that's not up for standarts long is everything […] clean ,and I can put my head down to a nice bad ! I'm here for the ocean & beach ,not looking for problems in the hotel. Read moreGenuine Expedia guest review
"close to south beach"
First I have to say the staff was very nice and the hotel is right on the beach, which is nice. However, the hotel is a dive, it is what it is, a cheap room. They only give you two towels and no facecloth.strange. but the ac blew ice, and it is only a 16$ cab ride to south beach so that is a plus. Its an old hotel. I was told by a local all the hotels […] are old on south beach so you are just paying for the are. the location was also a bit shady, but i didnt have any problems... just mind your own business and you will be ok.. Read moreGenuine Hotels.com guest review
There was mold in the walls as well as large yellow stains in the ceiling. The tv that was in the room is from the 90's and the blinds that were in the windows were all broken and dirty. The room smelled like moldGenuine Expedia guest review
"One day stay"
Very run down. Looks nothing like the photos. Ceiling had water damage. Weird smellGenuine Expedia guest review
"CELL IN PRISON, Cannot be worse!!!"
No blanket, no towel, no remote, even no reception desk! NOISY AND SMELLY!!!Genuine Hotels.com guest review
"cheap hotel close to beach"
price is great. it is ok to stay here. don't expect five star. no window to the sea little smelly but bearable towel change everyday, which is good air condition works hot water shower free breakfastGenuine Expedia guest review
"Bad smell and Poor Breakfast"
There was a wet moldy smell as soon as you walked in the door that remained for the entire stay. They ran out of everything except frozen bread. The owner hung around to make sure the staff did not put out enough food.Genuine Expedia guest review
"Id rather sleep in a tent on the beach!!!"
It was horrible. The room was veryyyy small and not very clean. We wore shower shoes bc the bathroom was soooo gross and ended up using our own blankets and pillows that we thankfully had in the car. The housekeeping couldnt speak a word of english and it was like pulling teeth to get clean towels. They also automatically charge you for using the safe. […] The location was about a $15-25 cab fee to south beach and theres nothing worth seeing close by. Never again Read moreGenuine Hotels.com guest review
"Worst hotel in the US"
The room is in such a bad condition that I could not believe it. The room hot water did not work. The room phone does not work and the TV is black and white (yes, not colour). The TV remote does not work. At night, the roof started leaking and both I and my wife got wet because water fell on our bed from the ceiling. We complained to the front desk […] and she said - oh ok. That's it! So not waste your money. Read moreGenuine Hotels.com guest review
"No hot shower, dirty and wet bed"
We had to spend one night in Miami before a flight so we choosed this cheap solution because of the location very close to the beach. First things first: the location is the only good thing... When we arrived in the room we immediately noticed that the air conditioning was very (very) old and noisy. We are europeans and we don't love AC also in December […] so we tried to switch it off... Since it was not possible (???!!!) they accepted to change our room... When bed time arrived I noticed that the blankets of one of the queen beds were wet... there was water dropping from the ceiling. Too tired for asking a new room we went to sleep. Concluding, the day after I discovered there was no hot water in the shower... again, no time to complain but the overall experience has been really not nice. Read moreGenuine Expedia guest review
There are no wifi in the room, and you can barely get connected in the lobby. So don't book.Genuine Hotels.com guest review
"Bad Hotel, Really Dirty"
Very unclean hotel that is nothing like the pictures. Room in disrepair and dirty. Key card kept breaking requiring us to go to the reception (which was in an adjacent hotel - super strange) any time we needed to get into our room. Very cold & often rude staff.Genuine Expedia guest review
"Quite nice for the price"
Fantastic bargain on a beachfront property that appears recently remodeled. Super-convenient location with several stores and restaurants within walking distance. Frequent bus service either one or two blocks away. On second night, the non-adjustable AC would not stop so room became icy cold. At 6 AM walked to front desk at Ocean Surf next door and […] told them. Desk clerk said they would send maintenance man by 9 AM, but actually got there before that. The AC was stopped and a space heater was left in the room, which I only needed for a while that day. They were prompt and apologetic, and my $50 deposit was returned less than a day after I checked out. Daily maid service replaced all towels, made the beds and kept room clean. Free breakfast bar every morning 7 to 9 after putting tables and chairs on the outdoor deck. Coffee, milk, orange juice, toast and muffins kept guests coming back for more. Lamp had no light bulb but was not needed. Mini-refrigerator and hot shower worked fine. Pleasant all-Hispanic staff Quite an enjoyable stay. Read moreGenuine Hotels.com guest review
No wifi in room, only at Robby . But for apple phone,iPod iPad user, this is horrible because we can't use wifi with Apple things. If you are apple user don't stay here. But room was not bad.Genuine Expedia guest review
"Our Miami vaca"
Dont be fooled by the somewhat updated decor in the online pics. My wife and I booked a standard queen room. They gave us a room with 2 full beds (smaller then queen). We came back down, they gave us keys to a new room...didn't work...it was occupied. Came back down, got keys to another room. Finally a queen bed. Tiny 10x12 room, tile floor throughout […] was sicky all over. Not inviting or cozy in any way. Very grungy, poor/bad condition walls, doors and such.The blinds were broken and missing pieces...hmmm, cheap fix? The bed was made but that was the only sign of "cleaning" that had ever been done. The place smelled terrible, musty. Buildings next door are abandoned, this is the ghetto of Miami beach. We left after barely 20 minutes, forsaking our 7 nights paid (they refused refund) and went to Days Inn, a hotel you'd think is on the bottom of the barrel of decent hotels but was night and day better then this dump. The list goes on. And terrible security, nobody working in the lobby, non-locking front door, you have to go to the Oceanside hotel down the block to check in or talk to an employee (same owner I guess). We don't mind cheap hotels, this place was just that bad. Read moreGenuine Expedia guest review
Words cant describe this place. Absolutely horribleGenuine Hotels.com guest review
"Nice room right on the beach"
It's not the fanciest but the staff is awesome and it is very cleanGenuine Expedia guest review
The hotel was a joke. I would never stay there again, and it shouldn't be a hotel. I have never been in a hotel like that. It smelled really bad. When I checked in, because I checked in before 3:00, I had to pay a $40.00 check in fee, which was a joke... You have to pay for your parking, which could be over $30.00 a day.... The hotel was not anything […] like it should be. The only thing it is was by the ocean. The breakfast was toast and cereal. I was given a room, and we walked in and the ceiling was leaking and the bed was soaked. I got another room and it wasn't anything to write home about. I fell in the hallway because of water on the floor and I called them, and all they said was are you ok. I don't know how they stay open. The pictures on the internet is a joke... I would never recommend anyone to this hotel. Read moreGenuine Hotels.com guest review
"Not that bad"
10/20/13-- Keep in mind this hotel was built in 1940!! It looks like they are in the process of renovating it... The room was clean -- i didn't see one bug -- The bed was comfy and the shower has been updated... Is this hotel perfect no - can you see the age of it yes! But I will DEFINITELY stay there again --- PERFECT location to the beach and it was […] quiet area ... The drive to the hotel was a lil scary and you could tell you were not in the "city" anymore but I was surprised when we got to the location. Yes you do have to check in at the neighboring hotel, but that wasn't even bad and the guys there were super nice and very helpful... They do have complimentary breakfast which was milk, coffee, orange juice, toast and cereal... But for only $65 / night I thought it was a GREAT LOCATION, HOTEL, & SERVICE Read moreGenuine Hotels.com guest review
"nice hotel very close to the beach"
It's a good hotel because is very close to the beach. The conditions are very poor, good for students who don't want to spend moneyGenuine Expedia guest review
OKGenuine Hotels.com guest review
"Decent hotel on Miami Beach"
First, I would like to thank the hotel staff. Everyone was very genuwine and nice. However, I wish the hotel was as genuwine and nice as advertised. When my friend and I walked into our room, the lights were defective and refused to turn on. Also, the ceiling was leaking water. Not sure from what! Afterwards, we decide to request for another room and […] the wonderful front desk lady assisted and helped us. We were assigned to another room. Unfortunately, this room had no hot water and it was difficult to open the door because it refused to read any card keys given to us. Overall, the staff was amazing, but the hotel was overrated. Read moreGenuine Expedia guest review
Very unhappy,Genuine Hotels.com guest review
"They're milking these rooms for all they can get.."
... without putting anything back into the hotel. I knew from the start that the hotel is very old and that the rooms would be small and amenities few. But I still expected cleanliness and proper function! There is not even the very basic things you would expect, like a comforter (there is no blanket or bedspread of any type), towels, or a remote control […] for the tiny 13 inch round screen tv. Worse, what IS provided is in poor working order; the toilet ran, the shower overflowed into the bathroom and room, the blinds did not operate and were bent letting bright light in all night, the noisy wall a/c unit leaked onto the floor and dripped all night, door security latch was missing the catch... i could just go on and on. It seems these rooms were hastily and sloppily remodeled several years ago with no upkeep since, not even basic maintenance. The place is moldy, stinky and wet. There was paint slopped all over with no prep or repair work beforehand, and tile slapped on with sloppy grout work. The floor is continually wet and water seems to leak through the walls, besides coming from the inadequate shower stall and leaky a/c unit. It smells like mold, mildew, lysol and moth balls. WARNING: It does NOT look anything like the pictures. IF you are expecting clean and quaint, it ISN'T! Read moreGenuine Expedia guest review
"Stayed for the weekend"
Everything was beautiful the hallways were modern type until you get into the bedroom it was something different. Dated for two days and a/c did not work. Min you it is summer and it was 99 degrees outside it was to hot to be in the hotel. Only thing that was good was the view, location and free breakfast. I didn't even see no staffs you had to go to […] the hotel next door to check in and out. Read moreGenuine Hotels.com guest review
"Good location North Miami Beach, but hotel is poor"
Room average ,reception is the next Hotel , last room in a huge corridor do not receive Wi-Fi connection. Breakfast was very basic. NO PARKING AT ALL . Need to pay extra in public parking and wait for space. Good location almost ocean front to the north beach ,but it is a dirty beach.Genuine Expedia guest review
I would not recommend this hotel to anyone it was horrible the place was run down we stay beside a open bar so you didn't get any sleep it smell really bad like a outside toilet mold was in the bathroom and I had to stand on my flip flop in the shower it was so dirty our sheets had a stain on it thank god I brought my own blanket so I sleep on top of […] it and put a towel over my pillow so I could lay my head down thank god we only stay for two days and we was out of there. It was a family trip we had children with us and the only thing they like was the beach, Miami is a place not for kids. Read moreGenuine Expedia guest review
"Don't like this place"
Didn't like how the room Was, Ac was leaking, window was miss curtainsGenuine Expedia guest review
"Gets the job done"
It was a good room, we had no security problems or anything too major, there's a lack of outlets, but that's not too bad, the hotel is in the perfect location, close to the beach, around the corner from great restaurants and close to public transportation, if give the location 10/10 and the hotel 6.5/10Genuine Expedia guest review
"It could be beautiful..."
The hotel is located in front of the beach with many stores and restaurants within walking distance its in a beautiful area only problem is the hotel is in need of serious remodeling. The outside exterior can use some fresh paint and the rooms can use some deep cleaning with a little upgrade on their appliances.Genuine Hotels.com guest review
"the hotel stay was cheap for a reason"
the room smelled like humidity and bleach, there were not enough towels for all, the room window was facing the breakfast area of the other building, the staff was not very helpful, the hotel looks like it has not seen renovation in forever. The stay was very cheap on the website so i confirm it was for a reason. it was cheap so i did not have high […] expectations which made it acceptable, so do not go there expecting something great. only good thing is that the beach is really across the street, and the area is pretty quiet and cheap. Read moreGenuine Expedia guest review
"Looks like in construction"
No comforts on bed, lot of strong odors in rooms, No flat tv's, no alarm clock etcGenuine Expedia guest review
"Look forward to staying in a dirty small room"
The room is filthy and they are not keeping up with the hotel's general maintenance . I looks like the bathroom hasn't been scrubbed in years as well as the room itself. The room was so bad that I am not even sure that the sheets were changed!!! The hotel looked abandoned. The only way I would recommend this room is if you really wanted to go to miami […] and extremely low on cash I would do it . Your stay will not be comfortable guaranteed. I think the staff's service makes the stay slightly more comforting . Read moreGenuine Expedia guest review
"The worst hotel I have been and I travel a lot"
This is a horrible hotel. sheets on the bed dirty, bathroom no curtain in the shower. Front door nobody there, has to go next door. Tower that never was washed. Please, do not advertise this place in your site. TV without remote. Impossible explain the mess that this shack is.Genuine Hotels.com guest review
This place should be condemned. Terrible. I mean the worst!!!!!!!!Genuine Hotels.com guest review
very good for the priceGenuine Hotels.com guest review
Worst hotel ever rather sleep outside with the homeless people that were thereGenuine Expedia guest review
"trash garbage cracktell"
this hotel is very terrible. there was not a microwave hotels in a room no nothing . the service was garbage and everytime we turn around we had to get new keys for the room because the doorstep blocking . we've had to switch rooms in the middle of our vacation because the AC stopped working . the TV the garbage there's n o cable no nothing like that […] couldn't even catch a decent heat game I don't recommend this to anyone please do not go here I don't care what budget your own Read moreGenuine Expedia guest review
"good cheap stay"
Hawaii Hotel is old with no amenities but sits across from the beach with all the shops,stores,eating places on the next block.Genuine Hotels.com guest review
Miami Beach location was nice. no parking and I got a ticket after paying. I had no towels and waited at the desk the next morning for 2 hours and was told they had no towels. This place was very busy and appeared to be making money. Couldn't you buy some decent towels. The floor in the room was tile and slimy did not walk round barefooted. I was total […] disappointed. Read moreGenuine Hotels.com guest review
"On the Beach"
When I arrived the hotel desk clerk immediately gave me the room key and swiped my card for any future charges (safe or calls). When I got to my room the ocean was giving the room an odor, ...OK. Then I tried the phone, and there was no dial tone. I tried the TV remote, it wouldn't turn the TV on or off or adjust the volume. I walked back to the desk […] clerk next door at the Ocean Surf. They suggested I try another room, or they could fix the remote problem ASAP. I also did not know how to adjust the air conditioner which was set to 61 degrees. The maintenance man adjusted it. Since we have cell phones I didn't care about the phone which was supposed to be out for the week. The room was quiet and adequate, right on the ocean. The breakfast there was toast and coffee, muffins, and fresh apple or orange, cereal and milk and orange juice. The breakfast lady was not always on time and tended to put art of the food out later in the morning. The room was cleaned each day with fresh towels. I think for the location the hotel was OK. It is not 4 or 5 stars, Read moreGenuine Expedia guest review
"Cheap, Fantastic Location, Terrible Room"
Best location I could imagine (outside of South Beach)--right on beach, running trail, within a block of stores and restaurants. The lobby was in the hotel next door. You go there for everything, even the water fountain. Internet was in that lobby. Staff was very courteous. Breakfast was typical: oranges, apples (if you're up early), mini-muffins, cereal, […] toast, OJ, coffee, and tea. Parking was $10/day and very close. Room was dreadful. It was freezing, moldy, no towels, loud a/c (literally sounded like a jackhammer at times), had terrible smell (we had to buy candles and air freshener), no deadbolt, hallway smelled like pot, our main light broke the first day and no one would fix it for us (we were there for days), refrigerator barely worked (and stunk). The area seemed creepy at first, but turned out to be fine. My recommendations: *bring your own towels*, soap, air freshener, ear plugs, drinking water, non-refrigerated and non-microwaveable snacks, warm clothes and own blanket to sleep in, keep TV on so it sounds like someone is there when you go out (we heard there have been break-ins), and try to get into hotel next door (Ocean Surf--just like $10 more/night, much nicer). Other hotel guests were mostly families and young couples; a nice crowd. If you want to go somewhere cheap with an amazing location and are willing to put up with a terrible room, then you might consider it. :) Read moreGenuine Expedia guest review
"Perfect for young couples, students and travellers"
I read some horrible reviews of this hotel, and have to say that I was more than pleasantly suprised when I arrived. The staff were very friendly, explained all the hotel rules, and breakfast time, and check in and check out times. They allowed us to use the luggage room to store our luggages for free while we waited until we could check in. When we […] checked in the room was clean and tidy, basic facilities but that was all we were looking for. The hotel is literally on the beach and close to restaurants bars and shops. It is also a short 20 minute bus ride away from south beach which was very convenient. The breakfast was basic; toast, cereal, milk, orange juice and coffee, but perfectly acceptable for a continental breakfast. For the price you pay, the staff, the food, the location and amenities are more than adequate. We had a problem with our room key at the start, but this was sorted out straight away for us. I feel that all the negative complaints and reviews left are by people who expected luxury for a basic price. Our experience was completely pleasurable and if you are just looking for cheap, clean and centrally located accommodation for a beach holiday the hotel is perfect for you. Read moreGenuine Expedia guest review
"Pretty terrible experience."
Only one good thing about this hotel is that it's close to the beach. All another things are just simply horrible.Genuine Expedia guest review
"Close to the beach"
If your goal is to be close to the beach for an affordable price this hotel is acceptable. However, if you are coming for a romantic getaway or have children stay away ! Good for college parties I guess .Genuine Expedia guest review
Old Hotel, bad condition, shower clogs up. The only great thing is the location to the beach.Genuine Expedia guest review
"Good budget location"
In the land of 200 and 300 dollar rooms it was ok for what it was. Not a vacation spot unless you are on a budget. Location was good, right next to the beach and enough stores close by. I only slept there, if i had my girlfriend with me i would have had to select a more expensive place. No complaints here. It would seem they could put a little more […] money back into the room though. Read moreGenuine Expedia guest review
"Ehhh.... good location..."
Could be better. Best thing about hotel was the location.. right across from the beach. Just little things that added up diminished the enjoyment of the experience. It was nice that we got an early check in, but why no towels? Had to ask a couple times for that. The condensation from the A/C dripped on the headboard and right on your head when you're […] trying to sleep. The hair dryer pulled right out of the wall and the shower is set up where you can't help but get water on the floor. This is in the room we had to move to since our original room would not lock from the outside. To the hotel's credit they did fix it that lock while we were there. I know it's an old building but some paint and rehab work could go a long way. Staff was polite for the most part.. but overall, I wouldn't recommend it. Read moreGenuine Hotels.com guest review
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