Our room was right across from an elevator, but never heard a sound all night. Extremely quiet hotel (maybe except for my kids). Suite was spacious and clean. Hotel service/breakfast were great.Genuine Hotels.com guest review
"Clean and met our needs"
Overall good rating as clean and comfortable. Minor potential improvements include; MapQuest directions need updating, pool had too much chlorine, need more gluten-free options at breakfast.Genuine Hotels.com guest review
"Nice hotel Not overpriced"
Very good experience, except waffle maker was out of order,The staff could have easily purchased new ones. I was looking forward to the waffles! Breakfast staff couldn't keep up with morning rush.Genuine Expedia guest review
"Nice, clean, comfortable stay."
Room was clean. Beds were comfortable. Couch looked like it could use a steam cleaning. Bathroom was clean. All the linens appeared newer. The refrigerator was clean and worked very well. The pool was fine. The breakfast buffet was well stocked and inviting. The staff working the buffet had their work cut out as it was very busy when we came down to […] eat, but they stayed on top of everything. Overall, a perfectly fine stay. Read moreGenuine Expedia guest review
"close to waterfront"
Very nice room .Genuine Hotels.com guest review
Very friendly staff, room was excellent, bed very comfortable. The continemtal breakfast had a lot of selection and was well stocked throughout the morning. The room was much more than I expected with a king-size bed, mini fridge, microwave, desk, couch, and chair. It was so nice to come back to this wonderful room after a long day of running around […] in the heat. I would most definitely stay here again! Read moreGenuine Hotels.com guest review
"Stay at comfort suites"
The staff in the breakfast room was especially friendly,one young lady in particular who took care of the breakfast food. She always had a smile on her face and very personable.Genuine Hotels.com guest review
Great customer service on the phone and at the hotel. The king bed rooms come with a jet tub. They are actually nice whirlpools. The 12 pm checkout time makes the day start better. They do need bigger TV's in the room.Genuine Hotels.com guest review
"Comfort suites at Fifth street in St. Charles Mo."
Very impressed with COMFORT SUITES. Will definitely book with them again. The young lady that prepped the morning breakfast was such a pleasure to see in the morning with such a nice smile and personality.Genuine Hotels.com guest review
Looks little old but well maintained and clean, large guest room and spacious pool.Genuine Hotels.com guest review
"Comfort Suites Recomendation"
Ashley is doing a great job on the phone and assuring even a Hotel.com registrant can get a room on the back side away from the interstate. Often times if you book through another company one don't always receive the same kindness. Got the room I needed, and the King bed their gives you a jet tub every bit as good as whirlpools in any pool area I have […] been. So a private in room whirlpool, Ashley being great with customer service, and I think his name was Bobby being most polite and helpful on check-in, I give them a perfect score. I will use that hotel again this June. Super clean room, hotel and pool and workout room. Top notch for a great price! Thanks! Read moreGenuine Hotels.com guest review
"Good but not Great"
No food left at 9:30 am in the morning when breakfast is served until 10:00 am. Everything except for toast and yogurt was depleted and we did not see anyone who was checking on food or refilling. Hotel and room were clean and nearby Historic St. Charles Main Street.Genuine Hotels.com guest review
I had such a great experience! Everything was amazing, definitely loved the jacuzzi tub and how gorgeous the rooms were! Will absolutely stay here again. The location to the casino and old st Charles was awesome!Genuine Hotels.com guest review
Nice roomsGenuine Hotels.com guest review
Stayed here one night. Finding the entrance to the parking area was tricky- signage very small from road. The room was clean and spacious. My only complaint would be to offer 2 queen beds rather than 2 doubles. Breakfast was served until 10 am and was well attended to by staff. Will stay again if in the area.Genuine Hotels.com guest review
Fantastic beds, large rooms. Slept well in clean room. Thanks!Genuine Hotels.com guest review
"Excellent except for..."
Everything about our stay was great except for the elevator that broke down. It was making a horrible noise and made us nervous to use it. But fortunately after I mentioned it to the front desk, they had maintenance there working on it within 20 minutes. Will most definately stay there again.Genuine Hotels.com guest review
"Nice place to stay"
Nice well kept property. Decent breakfast choices, small but decent indoor pool, nice size room. Mine had a Jacuzzi spa that wasn't working. I told them as I was leaving and they were suprized about that. Probably got it fixed. It just wasn't that important to me.Genuine Expedia guest review
I loved the bathroom, breakfast was adequate, and the beds very good. the beds, thats what makes the hotels.Genuine Hotels.com guest review
"Excellent hotel !"
Soft beds, wonderful jacuzzi, great service, good breakfast!Genuine Hotels.com guest review
Enjoyed our stay and would definitely recommend to others.Genuine Hotels.com guest review
The only problem with the room was the extreme coldness of the room when we arrived. I understand the reasoning behind not heating an empty room but since we had a reservation maybe they could have turned a little bit of heat on before we arrived.Genuine Expedia guest review
"Convenient location and Good pricing"
Continental breakfast: Eggs, but no bacon or sausage. Biscuits for biscuits and gravy were refrigerator cold.Genuine Expedia guest review
Hotel is very clean and very close to the St. Charles historic district with cobblestone streets. Very comfortable and nicely maintained. Would definetely recommend to other travelers.Genuine Expedia guest review
"Good central location in St Charles"
Enjoyed our stay. Hotel was clean staff very pleasant. Entirely satisfied, would stay again in a heartbeatGenuine Hotels.com guest review
I really thought the hotel was great! I had a hard time finding how to get to the hotel though.Genuine Hotels.com guest review
This hotel is great everyone I encountered staffwise was wonderful I would recommend this hotel. My only gripe is that the hotel is a lil hard to get to with the road construction in the area. Unless you are looking for the entrance sign you just might miss it.Genuine Hotels.com guest review
We had a wonderful stay. Great location to the historic part of St. Charles. Great pet friendly room without the horrible smell and second rate room that you get at other places.Genuine Hotels.com guest review
"Great place to stay!"
Very clean hotel. The hall was a little stinky but the room was great! We enjoyed our stay at this hotel and would definately stay here again.Genuine Hotels.com guest review
"Close to Ameristar Casino"
Very ComfortableGenuine Hotels.com guest review
I like staying here on business. The morning breakfast is good and quick. A abundant amount of tv channels with HD channels and HBO. Refrig and micro in room. No mini bar. The room is comfortable & clean. The filter of ac had not been cleaned for a while, which i think this is common in hotel rooms. The staff is friendly and nice will stay again.Genuine Hotels.com guest review
Very Peaceful. Staff was very kind and helpful. Highly recommendGenuine Hotels.com guest review
The staff was wonderful, breakfast was great and the hotel convenient for our stay in St. Charles. When I come back to the area, this is where I'll stay.Genuine Hotels.com guest review
"Comfort Suites in St. Charles"
rooms were comfortable, breakfast was great, close to St. Charles, but hard to find the access road to the motel - no real signs or directions.Genuine Hotels.com guest review
We traveled to St Charles for a wedding. We have just recently moved to the Missouri from Iowa. We have a dog and have not yet found anyone we feel comfortable leaving her with. the staff was very accommodating and welcomed her. it was very a very nice feeling to us to have a place that she would be welcome. We would definitely stay here again!Genuine Expedia guest review
"Can't beat the price"
The room was clean, spacious and extremely comfortable. Easy access from the highway. I would stay there again.Genuine Hotels.com guest review
The only complaint I have are all the kids at the breakfast buffet. You couldn't get in the room. Also, the location is hard to get in and out of. Otherwise it was a nice hotel.Genuine Hotels.com guest review
"Last night in MO"
We enjoyed being so close to St. Charles. Easy to find the hotel was clean and the desk people were friendly and helpful. I would stay here again.Genuine Hotels.com guest review
"About what I expected for the price"
Hotel was nice. Clean. Breakfast area much too small, especially with parents that let their children run free and don't really parent them. The television in our room was small and an old tube television. Of course we don't stay somewhere to watch television the whole time, but when we come in at night it would be nice to have a larger flat screen […] or something nicer. Hotel is a stones throw from the Ameristar Casino and the historic cobblestone streets of St. Charles. Plenty of shopping and restaurants across the street. Imo's delivers to the hotel. (Imo's is only the best pizza on the face of the planet!) The cleanliness and maintenance get a 4 because some of the wallpaper in the room was peeling, the small television, and the toilet wouldn't flush one night. The chain was rusted and broke. I just removed the broken, rusted link and put it back together myself. No reason to call maintenance and wait on them at 10:00PM at night when it was a simple fix. The hotel couldn't have known about that, so not a huge deal, although this is the attention to detail that most places lack these days. I needed to print off our boarding passes for our flight the next day, but the business center is only open from 6:00AM-10:00PM, but I did talk the hotel clerk into letting me in at about 10:30 that night. The business center is always locked and you have to get a key from the desk which is weird and a tad inconvenient, but I was able to get in, so it worked out. All in all a good stay. Read moreGenuine Expedia guest review
The front desk staff were awesome - especially Rebecca. The ONLY thing that wasn't quite up to par, was the carpet in the room. I accidentally spilled some clean water out of our cooler onto the carpet as we were going to dinner so I threw a towel on top of it, patted on it, and left it there. When we got back about a half hour later, the towel was […] brown - it was the water the towel absorbed from the floor. ICK. Read moreGenuine Hotels.com guest review
Clean, comfortable room - very spacious. Good hot breakfast with several selections. Staff very accommodating. My daughter & I would stay there again.Genuine Expedia guest review
"A good time was had by all"
We had a great time here. The room was clean, the pool was great, and the continental breakfast was excellent. We will be back.Genuine Hotels.com guest review
"Convenient to St Charles Main Street"
The room was clean, and we did not require cleaning services as we only stayed a day and a half. We met our family in downtown St Charles and the two places we selected as meeting places were less than five minutes away. The airport was also very close. My only complaint was that the breakfast was less than delicious, as the eggs were very plastic and […] tasteless, and the buffet did not have any hot cereals. Read moreGenuine Hotels.com guest review
"Excellent location for St. Charles"
Our stay was very good. Room was very nice, spacious. The only downfall was that the wireless internet worked poorly and very slow. We had to be located right by the door or in the hallway.Genuine Hotels.com guest review
"Good location for St Charles and Lindenwood"
Ask for a room that doesn't face the freeway. It will be quieter for you at nightGenuine Expedia guest review
"Perfect voor een nacht op doorreis"
Alles bij de hand, goed bed, ideaal voor een nachtje op doorreisGenuine Hotels.com guest review
"net simple et comfortable"
En villégiature pour visiter l'université de Lindenwood où étudie ma fille . j'ai passé ici 5 jours dans le confort propre et standard d'un hôtel de ce type . je ne cherchais pas quelque chose de particulier . Le personnel était courtois . Pour ce que j'avais à faire c'était parfait je ne cherchais pas quelque chose d'original .Genuine Expedia guest review
Response by Comfort Suites Merci pour vos commentaires positives au sujet de notre hotel. Nous étions heureuse de vous avoir comme notre invite, et nous serions très heureuse de vous revoir pour votre visite prochaine. Natalee, GM
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