All hotels in Longview, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here900 S Access Rd, Longview, TX, 75602, United States of America, ‏‎855-239-9222
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3.9 / 5Good

Score breakdown (from 56 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.0
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3.0 / 5Good
"Met expectations"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall the Hotel is what we expected, however, the room seemed very humid even with the A/S on. Don't know if the humidity is related to all the rain the area had but the A/C should have taken care of this
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Scott
US
4.0 / 5Excellent
"Nice stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very nice, clean and comfortable. The rooms could use more outlets.
Genuine Hotels.com guest review
1 night family trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
"BEST HOTEL LONGVIEW HAS TO OFFER!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel friendly staff amazing stay!
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Byron
US
3.0 / 5Good
"just passing thru"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
it was such a comfortable bed and the staff was awesome.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Patricia
US
5.0 / 5Outstanding
"Longview"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Easy Access to I-20
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
Hollis
US
2.0 / 5Fair
"Poor up keep"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Unit to cool and heat room not working properly. Notified front deask and issue was never addressed. Had to flush toilet three times to get it to clear. Nice hotel, poor maintenance.
Genuine Hotels.com guest review
2 night business trip Dec 9, 2014
Joey C.
US
5.0 / 5Outstanding
"Wedding in Longview"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much and the Hotel staff was extremely friendly!
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Michael
US
4.0 / 5Excellent
"Nice Stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very Nice. Must try Texas Smokehouse. Best BBQ and right down the street.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Lisa
US
4.0 / 5Excellent
"Longview, TX Holiday Inn Express"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just a quick overnight. The hotel was fine, people friendly and the room very nice as I have vibe to expect from holiday inn express.
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
Bret
US
2.0 / 5Fair
"Being Renovated"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Mix feelings on this hotel. Great location and clean room. On the other hand the hotel is being renovated and the hallway on the 3rd floor was filled with sawdust and smelled like paint. All the other floors were the same, or so I was told. The snack area was almost out of everything and there wasn't much out for breakfast the next day. I won't stay again as there are better choices nearby.
Genuine Hotels.com guest review
1 night business trip Oct 19, 2014
Jim
US
5.0 / 5Outstanding
"Best Hotel in East Texas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is by far the best Holliday Inn Express I have ever stayed at. In fact, I will go out of my way to stay at this hotel. The staff is so accomodating.
Genuine Hotels.com guest review
1 night trip Oct 9, 2014
briant
US
5.0 / 5Outstanding
"Home away from Home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was lovely. The room was large, comfortable and everything that I expected. The breakfast was worth the visit also. The service was second to none. Everything was just wonderful.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
Janice M. Brown
US
2.0 / 5Fair
"Disturbed while sleeping"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I was woke up at 10:30 p by someone entering my room the person told me that they we givin the room for the night. I phoned the front desk and was told that I had checked out and was in another room. Could not sleep the rest of the night. Make sure you lock the door and put the keeper on the door at night. I was lucky that I was not robbed or took advantaged of.
Genuine Expedia guest review
Other trip Aug 28, 2014
James
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not impressed with the plumbing when it comes to flushing the toilet. You may have to flush three times. Vibrates the floor. The breakfast area was HOT on the second day because the air wasn't turned on. Highly doubtful that we will stay there again. Bed was hard to sleep on.
Genuine Hotels.com guest review
2 night family trip Jul 11, 2014
Powers
US
4.0 / 5Excellent
"quick stop"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel beds were comfortable and the room was clean. We arrived late and left early so did not spend a lot of time at the hotel. In our opinion the breakfast is marginal, to us the eggs had a chalk taste to them. If you do not want eggs then there was a decent choice of pastries and other breakfast items to choose from. For the most part the breakfast was like most other hotels, we are just picky when it comes to eggs.
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
US
5.0 / 5Outstanding
"close to family and other places of interest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable.
Genuine Hotels.com guest review
3 night trip Jun 19, 2014
A Traveler
US
3.0 / 5Good
"ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was very noisy at night. Toilet was too low and sounded like squeaky wheels when flushed. Would not stay there again.
Genuine Hotels.com guest review
1 night business trip Jun 13, 2014
billrobt
US
2.0 / 5Fair
"not so great"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
This Holiday Inn Express is in need of updating the rooms. We specified a non smoking room with 2 queen beds. As we are walking to our assigned room, the smoke smell in the hallway was horrible. I called front desk to ask about our room being non smoking because there was no indicator sign on door like usual. Switched rooms to a "suite" king bed pull out couch bed. Room never did cool down, Ice machine on 3rd floor broken, elevator so so slow, breakfast was not anything to brag about.. The staff was friendly but the hotel lacked a whole lot. Will not choose to stay here again.
Genuine Hotels.com guest review
1 night trip May 31, 2014
Colleen
US
4.0 / 5Excellent
"Nice Stay In Longview"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was over the top polite and informative...great job !
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
5.0 / 5Outstanding
"HOTEL REVIEW"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very satisfied with the Holiday Inn Express in Longview, Texas. The room was very clean and the hotel employees were very nice and helpful. We particularly enjoyed going to Cracker Barrel which was just walking distance from our hotel. We had one small problem in that our toilet did malfunction but when we called the front desk, the were quick to come up and fix it. We would definitely stay at this hotel again if we are in Lonview, Texas again.
Genuine Hotels.com guest review
1 night trip May 24, 2014
pam
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very clean and comfortable.. The beds were super comfy.. Aaron, at the front desk was so sweet!
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Natasha
US
3.0 / 5Good
"Decent place in Longview, excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    2.0
Aeryn (front desk staff) was one of the nicest, most accommodating hotel staff people I have encountered. The rooms were standard, clean, and on par with the hotel star rating. The surrounding neighborhood was a bit odd, right off the freeway, and not very close to downtown or any convenience stores/nicer restaurants. Good for the price.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2014
R
US
4.0 / 5Excellent
"Very convenient and comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only stayed one night but thought the front desk and housekeeping staff were friendly and helpful. We would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
Height
US
4.0 / 5Excellent
"Awesome stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Wanted a room closer to the loop. But all the hotel was booked. When i got to the hotel. All my sadness disapeared. Beautiful, clean, and friendly. The cookies in the lobby and the breakfast, prefect.
Genuine Expedia guest review
Other trip Mar 15, 2014
carter
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I thoroughly enjoyed my stay at this hotel. The receptionist was so friendly, my check-in was so fast and each time we entered the lobby area, someone greeted us with a smile. The room was nice and clean and the bed was comfortable. My wife and I are from Shreveport and decided to take a weekend getaway. We will visit this hotel again. The ice machine was not working on our floor but we easily took the stairs or elevator and got ice. Very nice and quiet place. Just what we wanted.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2014
Michael H
US
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
What a great way to spend a weekend, freshly baked cookies when you walk in the door, everything was great especially the free breakfast, the bacon was off the chains, only thing missing was the grits.
Genuine Hotels.com guest review
1 night trip Jan 18, 2014
LaShondree
US
5.0 / 5Outstanding
"Brian Regan comedian get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went to Longview to see bring Regan perform, the hotel was close to the interstate and other maintenance highways making it was you to get around. Rooms were clean, free breakfast was a great bonus along with the fronts staff that was very helpful.
Genuine Hotels.com guest review
1 night trip Jan 18, 2014
Luke
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I asked not to put next to elevator - that is where my room ended up. Phone did not work so could not get wake up call. Alarm clock did not work. They gave my key to another guest so I was woken up at midnight when two guests barged in. Awful experience....no sleep and was told the GM would call me Monday and I received no call.
Genuine Expedia guest review
Other trip Jan 21, 2014
A Traveler
US
3.0 / 5Good
"Ok. Good, not Great"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
No microwave or refidgerator in room. Shower pressure was maybe the worst I've ever seen. TV reception was bad with no digital channels available. Bed was nice! It was quiet.
Genuine Hotels.com guest review
1 night business trip Dec 22, 2013
Justin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice friendly staff. Very comfortable stay. Highly recommend.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2013
Mike
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Perfect for an overnight stay on the road. Breakfast was excellent
Genuine Hotels.com guest review
1 night trip Nov 7, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Wonderfully clean rooms-everything top notch-friendly & helpful staff- delicious breakfast! The only down side would be the noise from the traffic on I-20.
Genuine Hotels.com guest review
1 night trip Oct 6, 2013
Donna
US
1.0 / 5Poor
"disgusting"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The check in process was extremely slow, the hotel is in poor condition, and the room was disgusting and stunk. Never again.
Genuine Hotels.com guest review
1 night business trip Jun 3, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at this hotel. The young lady that checked in at at this hotel did an excellent job! She went over and beyond to make sure our needs were met. Definitely will stay there again!
Genuine Hotels.com guest review
2 night trip Apr 7, 2013
Debbie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was very nice. Employees at front desk were super nice & friendly. I would definitely use Holiday Inn Express & Suites again!
Genuine Hotels.com guest review
1 night trip Apr 3, 2013
Tina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great....Front Desk staff Awesome!
Genuine Hotels.com guest review
1 night trip Sep 1, 2012
A Traveler
US
2.0 / 5Fair
"Would not stay here again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Pool was absolutely unacceptable. First room given was too moldy, musty to stay. Desk unable to help with local information.
Genuine Expedia guest review
Other trip Sep 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
like the fact that the linen was white....and it looked clean, bright white...not dull or dingy. clean bathroom..freindly services at the front desk...complementary cookies, water and fruit. fantastic breakfast and friendly hostess., complimentary newspaper...great experience will come again. clean dining area and carry out bags.
Genuine Expedia guest review
Other trip Jul 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was one of the best customer service experiences of all my travels. if you have the pleasure of deal with Reagan at the front desk you are in for a treat. Great hotel will always stay here when in Lafayette, LA
Genuine Hotels.com guest review
2 night business trip Mar 22, 2013
Troy
CA
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Jun 17, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip May 5, 2014
Myrna
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip May 12, 2014
Myrna howard
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Mar 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Feb 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 31, 2014
Anthony wood
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 17, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Dec 5, 2013
Jay
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Oct 21, 2013
Kat
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Oct 13, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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