All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
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1440 Ocean Drive, Miami Beach, FL, 33139, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 340 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Great night stay...dine elsewhere."
A great property, though on the high side, so we got what we paid for....sensational service for a sensational price. Its promotionals touts it as a steakhouse on the beach, but the Wagyu beef ($55) was less than impressive compared to prior experiences enjoying great cuts of Wagyu; perhaps it was the fact that the meat was cut into strips vs being served as an entire steak. The Blackened Swordfish sandwich, touted to be served with a Mango Mostarda, came in crumbled pieces, with very little Mostarda on the bread (had to request additional Mostarda to actual tasted it and flavor the sandwich). When I cut the sandwich in half, after the first bite I was left with just greens on the bread...basically half a sandwich was left to enjoy the delicious fish. Hotel was a dream, but the dining experience was something that left us very disappointed....considering the costly $110 lunch.
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2015
Marcela
US
2.0 / 5Fair
"Not recommend this hotel"
Room is too small,but price rate is so high.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2015
Yunhong
US
4.0 / 5Excellent
"A good Stay at the Betsy"
Overall, my stay at the hotel was very good. Strengths include: a very courteous and efficient staff, excellent location; clean room, available free WiFI. Weaknesses include: room was too small; no coffee machine was available in the room;and pool was not clean.
Genuine Hotels.com guest review
4 night romance trip Dec 11, 2015
Not Provided
US
5.0 / 5Outstanding
"Truly the best boutique hotel"
It was better than we had expected! It was a weekend getaway for three hard working friends looking for rest & relaxation in a great atmosphere. The Betsy did not disappoint in any way. Actually, the hotel was very inspiring with it's casual elegance, great food, inviting atmosphere. We received a room upgrade upon check in which was not expected. The room was a suite with ample space. The beds and pillows were so comfortable that no one rushed to get out of bed. We got the morning paper delivered to our door. We were able to walk across the street and have a Strabucks coffee while overlooking the beach. It was the best way to start the morning. The food was excellent. All the staff were all friendly and very helpful. The nightlife is whatever you want it to be. The hotel concierge made all the arrangements for dinner and dancing. The hotel has a rooftop lounge and outdoor spa over looking the beach. This was a truly great hotel in a perfect location. You will not be disappointed.
Genuine Hotels.com guest review
2 night trip with friends Nov 6, 2015
A Traveler
US
3.0 / 5Good
"Friendly people"
Nice people But when I get to me room, the bathroom has a licks, the tv didn't work. They need to make sure that everything it is working before the guess arrived
Genuine Expedia guest review
Other trip Nov 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel"
The hotel is very homey and comfortable. Look like a historical sight.
Genuine Hotels.com guest review
2 night family trip Oct 12, 2015
maxine
US
5.0 / 5Outstanding
"Wonderful"
From the moment we arrived we were made to feel so very welcome. The glass of prosecco at check in was very much appreciated after a long drive with cheeky children, and when it was discovered that I'd made a mistake with my booking Christopher and Jennifer fixed it up straight away. Thank you! The room was small, but very comfortable, and the common areas were beautiful. We ate at the restaurant, BLT, twice and could not have been happier with our meals or the service. The complimentary rooftop yoga at dawn was fantastic, and the location over the road from the beach in the Art Deco district was perfect. Overall we could not recommend The Betsy any more highly. We will never stay anywhere else in Miami Beach.
Genuine Hotels.com guest review
1 night family trip Oct 13, 2015
William
US
5.0 / 5Outstanding
"Fabulous Betsy"
The Betsy was great, from the location to the food to the service everything was top notch.
Genuine Hotels.com guest review
3 night family trip Oct 8, 2015
Lee Ann
US
5.0 / 5Outstanding
"JEM"
I have eaten Sunday Brunch there several times in the past and thought it was excellent. I've always thought if I ever had the opportunity to stay there I would. It was just as I expected. Beautiful hotel with excellent and accommodating staff. Do hope they finish the new elevator construction soon.
Genuine Hotels.com guest review
2 night business trip Oct 8, 2015
Angelo
US
4.0 / 5Excellent
An amazing hotel with wonderful amenities. Received complimentary champagne for my birthday as apart of our stay when the concierge noticed it was my birthday after looking at my license to check us in. Beach is conveniently located across the street and lounge chairs are no problem in getting. Great restaurant located within walking distance.
Genuine Expedia guest review
Other trip Oct 11, 2015
Monica
US
4.0 / 5Excellent
"Weekend Stay"
good hotel overall but problems with the room's air conditioning. the staff was prompt and courteous but it took a couple of tries to resolve the problem.
Genuine Expedia guest review
Response by The Betsy - South Beach
Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 5 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach
Other trip Oct 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome customer service"
When we were offered a free glass of prosecco upon check-in, I knew this was going to be a good stay. The hotel itself is beautiful, but the real draw for this place is the incredible customer service. Every employee was courteous and helpful, from the front desk to the bellmen to the cleaning staff.
Genuine Expedia guest review
Response by The Betsy - South Beach
Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 5 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach
Other trip Oct 9, 2015
A Traveler
US
4.0 / 5Excellent
"The Betsy"
We loved the hotel, but wish we had known that the pool was closed for construction. Might have chosen to stay elsewhere, had we known.
Genuine Hotels.com guest review
4 night family trip Sep 28, 2015
Karen
US
4.0 / 5Excellent
"Home away from home"
My room was so comfortable. It felt like being at home instead of a hotel. They cleaned my room twice a day;). The staff was so friendly especially Paul who helped us book our excursion to the Everglades. It was my first time staying there. It will NOT be my last.
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Nikki, Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 4 star rating. We look forward to welcoming you back again soon! Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
3 night trip with friends Sep 19, 2015
Nikki
US
5.0 / 5Outstanding
"Lovely surprise!"
The Betsy is a lovely little hotel on the edge of the Art Deco area in So. Beach. Wonderful service with a posh yet cozy atmosphere. Would definitely recommend.
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 5 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
4 night romance trip Sep 10, 2015
A Traveler
US
5.0 / 5Outstanding
"An elegant boutique hotel r"
Superb service and a beautiful boutique hotel right on Ocean Drive !!! Customer service was their top priority. Looking forward to visiting again
Genuine Expedia guest review
Other trip Sep 19, 2015
tracey I
US
5.0 / 5Outstanding
"Best hotel on Ocean Drive"
This hotel is beautiful inside and out. It's in a great location on Ocean Drive and steps away from the beach. The Managers Ed and Monique run a great staff.
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Thank you for the wonderful review of your recent stay with us here at The Betsy-South Beach! We really appreciate you sharing your experience, and to receive your 5 star review is highly rewarding. We look forward to welcoming you back again on your next visit to South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
1 night trip with friends Aug 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Very good esperienze. Strongly recommended."
We've been at the Betsy 6 days totally. We had an overbooking problem when we arrive and after 10 hours of flight it really annoyed me. However after a short discussion the staff figure out a solution that made me and my wife quite satisfied. Sometimes the things could go wrong but a good staff and a very pragmatic management could make the difference. The place is nice and they have a very fine restaurant inside that we tried for breakfast, lunch and dinner. The rooms are clean and the style is quite modern. They offer also the beach club where you can relax. I strongly recommend this place for your stay in Miami.
Genuine Expedia guest review
Other trip Aug 31, 2015
mirko
US
4.0 / 5Excellent
"New favorite South Beach Hotel"
The Betsy was wonderful from the first time I walked through the door until the last. The hotel has both elegance and a low key atmosphere, and i found that it to be very relaxing. The pool area was being worked on, but was still enjoyable. Access to the beach was close and trouble free. They had arranged for pool usage at the neighboring hotel during the upgrade. The only downside was that the bars in the lobby and the rooftop area closed way too early. I will definitely stay here again.
Genuine Expedia guest review
Response by The Betsy - South Beach
Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 4 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Aug 11, 2015
joebwv
US
5.0 / 5Outstanding
"Great Stay and Location!!"
Love this Hotel, I always wanted to stay at the Betsy, have visited South Beach many times, I had the chance this August. Had a great stay, the room was clean, the bathroom was nice and clean, the room was cozy and comfortable. The staff was very friendly and helpful and knowledgeable about the hotel and the area. I would definitely come back to stay and would recommend this hotel to friends and family.
Genuine Expedia guest review
Other trip Aug 10, 2015
LB
US
5.0 / 5Outstanding
"Perfect getaway!!!"
The Hotel Staff was top notch!!! Location is perfect!!! It is where all the happenings/ bars/ restaurants and beautiful beach. The hotel is faraway enough from all the noise from bars and nightlife that you can sleep soundly! Can't wait to go back there again!!!
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Cristina, Dear Lisa F., Thank you for choosing to stay with us! We appreciate you taking the time to write a review of your experience with us here at The Betsy-South Beach and to receive your 5 star rating is highly rewarding. We look forward to welcoming you back again on your next visit to South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
3 night family trip Aug 1, 2015
Cristina
US
4.0 / 5Excellent
"Nice hotel close to beach good for family"
Nice hotel close to beach and good for family with kids and good staff.
Genuine Expedia guest review
Response by The Betsy - South Beach
Thank you for choosing to stay with us for your recent visit to Miami Beach. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Aug 5, 2015
hiren
US
5.0 / 5Outstanding
"Wonderful Surprise!"
spacious suite with a comfortable king bed. beautiful room with a nice bathroom. Quite , cool and very convenient!
Genuine Expedia guest review
Response by The Betsy - South Beach
Dear Mike, Thank you for the wonderful review of your stay with us here at The Betsy-South Beach! We really appreciate you sharing experience, and to receive your 5 star review is highly rewarding. We look forward to welcoming you back again on your next visit to South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Aug 3, 2015
mike
US
5.0 / 5Outstanding
"Love the Betsy"
Exceeded our expectations
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Ruth, Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 5 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
4 night family trip Jul 27, 2015
Ruth
US
3.0 / 5Good
"Nice hotel right by the beach"
Hotel was good and location is what you pay for. My biggest issue was that I never had a hotel be so inflexible towards their guests. We had bought a package off Expedia and our flights were getting delayed close to 6 hours and the airline was issuing refunds since they weren't sure if the flight would even go that night. We called the hotel to explain the situation and they were completely uncooperative. First person I spoke to said unless the airline actually cancels, we won't even review your situation. i explained how they are giving refunds ️as even 4 hours from then, they didn't know if they were flying out but he didn't care, asked us to wait and see. This was a weekend trip and we had now spent half a day of it at the airport. Expedia representative also tried calling the hotel but didn't get anywhere with them. We called the 3rd time, spoke to somone names Ed, he seemed like would help and asked us to send him the email with a confirmation from airline. We explained to Ed that this was time sensitive, security had our bags and we needed them back otherwise they would end up in Miami but even he didn't call us back till 2 hours at which point it was too late. Had called the hotel the 4 th time looking for him and was told he was not available. When he called back, he claimed to not be aware of any of our calls or expedia's calls. Not sure about what was the real story on their end but clearly a miscommunication and lack of concern from the folks in reservation
Genuine Expedia guest review
Other trip Jul 27, 2015
PP
US
5.0 / 5Outstanding
"Excellent!!"
This was way over our expectations.. Got an upgrade and had such a good stay. The receptionist Cris was excellent and helpful.. If we did not book a hotel for our next stay (after our road trip through Florida) in Miami we would definitely stay here again.. 5 stars!!
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Christer, Thank you for the wonderfully detailed review of your recent stay with us here at The Betsy-South Beach! We really appreciate you sharing experience, and your 5 star review. We look forward to welcoming you back again on your next visit to South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
3 night family trip Jul 3, 2015
Christer
US
5.0 / 5Outstanding
Had a great time. Lovely hotel and close to the beautiful beach.
Genuine Expedia guest review
Response by The Betsy - South Beach
Thank you for your view and 5 star rating. We hope to welcome you back to The Betsy again soon. Sincerely, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Jul 6, 2015
A Traveler
US
4.0 / 5Excellent
"beautiful South Beach hotel in perfect location"
Hotel is in great shape, very clean and stylish. Parking isn't ideal because of the south beach location. You park in front, give your keys to the desk and they valet. Valet is pricey and breakfast was too. but worth it to stay in such a great hotel on such a nice section of beach. It is also way quieter then other south beach locations.
Genuine Expedia guest review
Response by The Betsy - South Beach
Dear Jeff, Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your candor and comments with your 4 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Jul 6, 2015
Jeff
US
5.0 / 5Outstanding
"Perfect location on South Beach."
Love everything about this hotel. Extremely professional and friendly staff. Close to all of South Beach, yet on the more quiet end. Just across the street from beach entrance. Hotel restaurants were phenomenal! The food and service were just perfect! Loved the added Prosecco and chocolate covered strawberries for our anniversary. Will definitely return and highly recommend this SOBE hotel!
Genuine Expedia guest review
Other trip Jun 30, 2015
Christine
US
4.0 / 5Excellent
"Lovely but one impt exception"
Location rooms rooms service Outstanding. Only quibble despite my selection on this website to pay at hotel during my stay, the hotel charged me the full total within 72 hours without even notifying me. American Express suggested addressing this after I returned home as not to jeopardize my stay. After I got home they immediately helped me to move the charge to the time of my stay. Nevertheless I enjoyed my stay and recommend it but i call this behavior by The Betsy shady at best. Shame on you Betsy, unworthy of an otherwise lovely place.
Genuine Hotels.com guest review
5 night trip Jun 11, 2015
Michael
US
5.0 / 5Outstanding
"Great hotel, Great staff, Great location"
This was our 3rd trip to South Beach staying at The Betsy. Each time is never a disappointment. The customer service at The Betsy is the finest of any hotel I've stayed at. From check-in to check-out, you are greeted with a smile and an attitude that lets you know they will do whatever it takes to make your stay special. We have stayed at other hotels in South Beach prior to discovering The Betsy, but once we did, we will never stay anywhere else there.
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Wish I could've stayed longer"
So just loved everything about it. The check-in process, the accommodations, the staff, the ambiance and the dining were perfect. I would definitely come back again!
Genuine Expedia guest review
Response by The Betsy - South Beach
We wish you could have stayed longer, too! Thank you for choosing to stay with us for your recent visit to Miami Beach. We appreciate your comments - and your 5 star rating. Please do consider us again should your travels ever bring you back to sunny South Beach. Best regards, Jean Blackwell Font The Betsy - South Beach #thebetsyhotel
Other trip Jun 7, 2015
Avid traveler
US
4.0 / 5Excellent
"Lovely time at the Betsy"
Very nice hotel. The staff was friendly and helpful. The room was nicely appointed, but very small!
Genuine Expedia guest review
Other trip Jun 1, 2015
M
US
4.0 / 5Excellent
Wife and i stayed two nights may 2015. hotel is located in the heart of the deco district (ocean drive), so things could get a bit noisy, et al. the hotel has very good sound proofing throughout. the restaurant blt, and the bar both very good.
Genuine Expedia guest review
Other trip May 27, 2015
demo dave
US
5.0 / 5Outstanding
"Amazing"
I have been to Miami 8 times and stayed at various places but this one tops them all. Great place!
Genuine Expedia guest review
Other trip May 24, 2015
love to explore
US
5.0 / 5Outstanding
"Very nice hotel. Area is superb."
First impression is everything and this hotel gave me that. Very nice and clean. Historical. Great location. Right across from the beach and Starbucks! Shopping is right around the corner. I enjoyed my stay very much.
Genuine Expedia guest review
Other trip May 23, 2015
Nick
US
5.0 / 5Outstanding
"Fantastic service"
Can't say enough about this hotel. The service was beyond my expectations. The hotel ambiance was amazing. The room was small but cozy and well thought out.
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great boutique hotel"
Beautiful hotel
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Thank you for your 5 star review! We hope to have the pleasure of welcoming you back again soon.
1 night business trip May 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great boutique hotel close to beach"
Staff was very friendly and efficient. Everyone remembered our names and we were always greeted with a smile. Have stayed in several hotels in South Beach but from now on I will choose The Betsy.
Genuine Expedia guest review
Other trip May 13, 2015
paula
US
5.0 / 5Outstanding
"Book it!"
I was very pleased with my stay at The Betsy Hotel. It is a smaller boutique hotel, but the location is great and access to the beach couldn't be easier. I would recommend not renting a car and just using uber. Valet rates on the weekend are about $50 a night, and with the location of the Betsy most places are walkable. I loved the rooms, albeit small they were bright, clean and comfortable. All of the staff was very friendly and helpful. I will definitely return to The Betsy Hotel.
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Marisa, Thank you for your 5 star review and recommendation of our hotel on Expedia. We are delighted to know that your stay was a pleasant one, and we look forward to welcoming you back again soon. Best regards, Jean Blackwell Font Guest Relations The Betsy - South Beach #thebetsyhotel
2 night romance trip May 9, 2015
Marisa
US
5.0 / 5Outstanding
The Betsy is a wonderful boutique hotel. Sophisticated and elegant. Also a perfect location.
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
4.0 / 5Excellent
Excellent location, facilities and ammenities.
Genuine Expedia guest review
Other trip May 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Quiet, clean, comfortable, elegant"
We really enjoyed our stay. Staff was friendly and welcoming. Any needs were promptly addressed.
Genuine Expedia guest review
Other trip Apr 26, 2015
Deb
US
5.0 / 5Outstanding
"South Beach get away"
My wife and a friend took a short trip to South Beach, and I picked the Betsy from Expedia because of location and reading the reviews. First the location is excellent, you are in walking distance to most the hot places in SB. Second the entire staff was extremely courteous, and we had an excellent experience. We did have dinner at BLTs, and it was also amazing. Needless to say when we go back to South Beach next March, we will be staying here again.
Genuine Expedia guest review
Other trip Apr 25, 2015
Tom
US
5.0 / 5Outstanding
"Perfection"
Such a charming hotel! Walking distance to everything..beach, shopping, food. My only complaint would have to be that the pool is really small, it looked bigger in the pictures. Overall great experience and if i return to south beach i would stay there again.
Genuine Expedia guest review
Other trip Apr 22, 2015
Lisa
US
5.0 / 5Outstanding
"Betsy is fantastic!"
from check in to check out, this was the most pleasant south beach hotel experience i've ever had by far! I've stayed at many hotels, of similar price, on south beach, and none compare to the Betsy.
Genuine Hotels.com guest review
Response by The Betsy - South Beach
Dear Adam, Thank you for your review of your recent stay with us here at The Betsy - South Beach. We sincerely appreciate the time taken to rate your experience - 5 stars! We hope to have the pleasure of welcoming you back again. Best regards, Jean Blackwell Font Guest Experience Manager The Betsy - South Beach #thebetsyhotel
3 night trip Apr 16, 2015
adam
US
4.0 / 5Excellent
"Nice hotel great location."
Hotel is very nice but small. Small rooms no clothes storage.Pool was very nice. Lounge /Bar was very nice.Staff was incredible, very nice and attentive. Right across the street from the beach which was very beautiful and clean.Great beach chairs,umbrellas and towels provided by the hotel at a small charge.Great food at hotel restaurant.Area was a little sketchy.
Genuine Expedia guest review
Other trip Apr 17, 2015
RFWH
US
5.0 / 5Outstanding
We had a wonderful stay with our teenage daughters. The staff was great as was the restaurant. Small hotels are so much nicer than chains and the Betsy is particularly fine.
Genuine Expedia guest review
Other trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice small hotel, recently renovated."
The restaurant is first rate, and there is a roof top lounge with bar overlooking the ocean.
Genuine Expedia guest review
Other trip Apr 4, 2015
John
US
5.0 / 5Outstanding
"Perfect location, well appointed, terrific staff."
The Betsy is near one end of a fun strip of Ocean Avenue, so the location is perfect. The restaurant at the hotel is excellent, and there are a couple of dozen great restaurants as you stroll down Ocean Avenue each day for lunch. The staff was very friendly and engaging. Although we looked at various guides, we ultimately trusted the concierge to recommend and book a restaurant for us each night. She never disappointed. We ate very well. The doormen and bell hops were all very polite and genuine. The room was very clean and bright, and had good closet space. Room service was reliable twice a day. I liked the lobby and common areas. We even used the gym once and it was all we needed.
Genuine Expedia guest review
Other trip Apr 2, 2015
Mike
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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