Excellent stay. Everyone was really nice. We received a nice welcome from the moment we stepped in the door. The rooms were clean and orderly. The pool was awesome. It was great swimming outside when the weather was in the 40's (degrees) and the temperature of the pool water was 89 degrees. Wonderful and lots of fun. Thank you for a great stay.Genuine Hotels.com guest review
Lovely clean room on the 3rd floor. Amazing massage chair in my room, flat screen TV and a king size bed. Washroom was dated but extremely clean. House keeping smiled and said hi as I passed by. The only negative was that the front desk gave terrible directions to the mall.Genuine Expedia guest review
"Great Rate...Exceeded Expectations!"
If you're looking for luxury, go somewhere else. But if you're looking for cleanliness, comfort, and easy accessibility to all of what Portland has to offer, this is the place to stay. The following are in the Portland area. Breakfast: Becky's Diner. For a great variety of beers go to Gritty's - get the Maine IPA, and for that SPECIAL dinner, as in […] expensive, go to the Salt Water Grille. It has great food, it's on the water, and it's very close to the hotel. One hundred six dollars for two including drinks, tips, but no dessert. Read moreGenuine Expedia guest review
"2 night stay"
Very nice especially for the price. Breakfast was not included with expedia but with other plans. Not sure if it would have cost more with breakfast. Clean and comfortable. Refrigerator and microwave is always a plus. Would definitely stay there again.Genuine Expedia guest review
"One night stay"
All was great, except having to replace keys that didn't work.Genuine Expedia guest review
"Comfortable, close to Portland"
Stayed for two nights for conference in Portland. Hotel is in South Portland, about a 10-15 minute ride from downtown. Room was clean and comfortable. Interior hallways. Enjoyed heated pool and hot tub. Breakfast buffet is typical Best Western fare. Eggs, bacon, sausage, waffles, yogurt, fruit, coffee, juice. Serviceable. There's also a restaurant menu […] which I didn't use during my stay. Beds were comfortable. Bathroom offers one sink inside and one outside which is helpful if staying with a family. It was a lot less expensive than staying in downtown Portland. If staying on vacation, I would check parking situation in downtown Portland which could be expensive. I was able to park at conference hotel. Motel is right off 295, very easy to get to. Plenty of parking. Coffee maker, hairdryer and mini fridge in room. There's a convenient charger plug on the night table. Bath and Body Works toiletries. Wifi included. There is an small exercise room, but didn't use it while there. Read moreGenuine Expedia guest review
"good access to downtown via cab"
all goodGenuine Hotels.com guest review
"An overnight stay"
It was ok a little difficult to find the room and a bit run down bathroom but pleasant for the price and locationGenuine Hotels.com guest review
"Very nice hotel-would recommend"
Newly updated room was very nice. Would have liked a continental breakfast but as I found out when I got there that it wasn't included with our room.Genuine Expedia guest review
"Just lower your expectations and you'll be OK"
This is a value hotel - it is fine for a night or two. I believe the management really tries hard, and I appreciate this. The adjacent restaurant was an unexpected gem. Good beer and excellent food.Genuine Hotels.com guest review
"Surprised to find such high standard"
My previous experience of Best Western was over a decade ago in Australia. My expectations on this occasion were not high. However, I was pleasantly surprised with the size, comfort and facilities of the room.Genuine Expedia guest review
Very outdated.Genuine Hotels.com guest review
"Convenient to Portland Jetport"
This hotel did what it needed to do for us...provide us an affordable place near the airport. Our room was on the back side, and we were told to drive to the back lobby. I thought it smelled rather musty/stale, but the room was big and OK, and had a great massage chair! My only complaint was that the wifi signal did not work in our room at all, and […] I had to go into the hall to connect and then stand in the doorway to use the wifi. When I called the desk about it, they only offered me the technical support number, which I knew was not going to help, so I just dealt with it. Read moreGenuine Hotels.com guest review
"Sept. 30, 2013. Stayed 9/26 to 9/28/13"
Motel was very comfortable. (did not have a shuttle form the airport - fare $12.00.) The room was clean and made up daily. The on-site restaurant was good and moderate cost. There is a shuttle provided to the American Cruise Line.Genuine Expedia guest review
"We travel avec pooch"
The room was quiet since we were in the back of the hotel, which is actually much bigger then it looks from the front. The beds were firm and comfortable. My criticisms are that the windows don't open and the shower had very little pressure. The original rate of $174 asked for the room is ridiculous. I would not have paid full price.Genuine Expedia guest review
You could tell it was an older hotel ....the shower head look to have mold on it along with the window frame looking out to the parking lot...the staff was greatGenuine Expedia guest review
Check in - Reservation is for a king, there are no kings. So we get 2 queens. Hotel said it was Expedia's fault.Genuine Expedia guest review
It was ok, but truly nothing special or great. Very run down and a little creepy.Genuine Expedia guest review
"Hotel OK but room not clean"
Hotel overall was quite decent. Good breakfast. Very efficient elevators. Obvious efforts to keep the place secure. However, our room was not adequately cared for. bath/shower in poor condition. Anti-skid mat in tub was filthy, and no attempt to clean it was made in the course of 6 days. Bed made up sloppily - one corner of sheet not tucked in on some […] days. Read moreGenuine Expedia guest review
"An average hotel"
Nothing impressive, but nothing glaringly wrong either. A somewhat comfortable stay at a reasonable price.Genuine Hotels.com guest review
"Great location, price, service!"
Right off the turnpike, on Rt. 1 and very well cared for. The price is a bargain, also. Comfortable beds and plenty of hot water!Genuine Hotels.com guest review
"No, keep driving!"
Rroms are outdated, dirty smelling and a roach on the bathroom floor. Arrived at this hotel late at night after driving 8 hours on a road trip from California and needed to sleep. Got up early , showered fast and left even faster. Will never stay there again!!!! SorryGenuine Expedia guest review
Right off 95, clean, comfortable room.Genuine Hotels.com guest review
Terrific service. My wife had a medical emergency while at the hotel and the staff's attention to my wife's condition and comfort was outstanding. Their response was immediate. Also, the staff's concern and assistance with my additional stay was most welcome at a difficult time. As it turns out, the hotel's location to the highway and downtown Portland […] (and Maine Medical) was quite helpful. the staff and the hotel's location helped tremendously make the best of a bad situation. Read moreGenuine Hotels.com guest review
"Nice hotel close to shopping and highway"
Staff were very pleasant to deal with and Sheri actually went to her car to get treats for for our lab. Each evening when he arrived back at the hotel she gave him one. He is very appreciative. Hotel was very clean and the decor comfortable. We would definitely return to this hotel if we are ever in Saint John.Genuine Expedia guest review
"Nice hotel. My second time staying here"
I had a nice stay at the hotel. The room I had was recently remodeled. It is only a five minute drive from the Commercial street in Portland. The hotel has ample parking which made it easy to park when I came back late at night after dinner. The only issue I have with this hotel is that the breakfast buffet is not included if you book with Expedia.Genuine Expedia guest review
we stayed for the second year and the hotel staff is great. we plan on staying here again next year.Genuine Hotels.com guest review
"Portland Stay While Returning Home"
Excellent location to airport and US Hwy 1 for those traveling north to Freeport and on to Bar Harbor. Less expensive than many in down town Portland, about $100 in our case.Genuine Expedia guest review
Room was clean and had the nice surprise of a very comfortable, reclining massage chair that really worked to loosen up the muscles! The room set up was a little different from the norm with another sink and small fridge, coffee maker, and microwave in a small alcove with extra storage outside the small bathroom. We found this set up worked quite well […] for us. The only problem we had was a rather noisy air conditioner, but we are light sleepers, it might not have bothered others. Also, most Best Western's include breakfast, this one did not, and the breakfast at the attached restaurant was a ripoff. Look elsewhere to eat. Read moreGenuine Hotels.com guest review
We chose this hotel because of its proximity to the friends we were visiting in Cape Elizabeth, and for its lower price relative to other choices in the area. We were not disappointed. The staff was very helpful. The only negative was a room air conditioner that was noisier than usual. The staff offered a room change, but we declined since we didn't […] think the air conditioner was needed. Read moreGenuine Hotels.com guest review
"Not Bad, Not Great"
We paid a lot for the room because we had no other options. $175 a night for a 2 star hotel is far from ideal. Wish the bathroom was nicer. Staff were not particularly friendly. They were harassing us to leave promptly at 11am despite my saying we'd be 10 min while my baby finishes his bottle and we pack the car.Genuine Hotels.com guest review
"Old Bones, Nice Hotel -- No free breakfast"
There is no escaping that the hotel building is several decades old. It shows up in the decor and the architecture. But everything was clean, neat, and well cared for. My main complaints were 1) I believe all hotels in this price range should provide free breakfast. The Buffet was good, but too expensive, when most other hotels provide free continental […] (though less substantial) breakfasts. 2) Given that it's an older hotel, they should rethink their pet policy. Older hotels have worse sound insulation, so you could hear dogs barking throughout. Read moreGenuine Hotels.com guest review
"Fine hotel near Portland"
If you would like a clean, inexpensive hotel near Portland, this was totally fine. The outdoor pool was great in the summer, although it is certainly a bit run-down. There was nothing glaringly wrong with the hotel in general and it felt as though it was adequate for the cost.Genuine Expedia guest review
"Ok, not great."
The most disappointing thing about our stay is that you are only entitled to the "free" breakfast if you book through best western and not anywhere else. Ridiculous.Genuine Expedia guest review
"Changed from the past"
Have stayed here few times.Always had great experience and absolutely loved it. However my family was dissapointed this time. The room had a bad odor.Although it was clean looking , the smell was not pleasant. The pool area was not clean.Hair and other stuff was floating around us. The walls need updating and looked dirty. My 3 little kids were even […] commenting on it. The floor by the hottub was dirty and unswept.Litter was all over. We made our swim time short and didn't return to it next morning. Which is unfortunate because the whole reason I booked this place as bc of pool. Read moreGenuine Expedia guest review
"Very wheelchair accessible"
This hotel is one of the best wheelchair accessible hotels I have ever stayed at. The pool and hot tub had a lift to get you in and out of the pool/hot tub. The room was big and the bathroom was big enough for the wheelchair. Thank you for a great hassle free few days.Genuine Hotels.com guest review
"Base point for day trips"
We stayed here 2 nights. It was in a good location to make day trips to see the sites. The hotel was older, but was clean and decorated nicely. The continental breakfast was included and was very nice!Genuine Expedia guest review
"Close to Portland downtown and Lobster places"
The hotel's location is great. It is very close to the Interstate, and best of all the Portland downtown area and Lobster places. Yet, the hotel has numerous maintenance issues. The front desk was kind enough to give us a new room, but the overall quality of the hotel is very lacking.Genuine Hotels.com guest review
"Great hot tub and pool......The best!!!"
Good service. Facility a little old, but not a problem. The pool and hot tub was worth the price.Genuine Expedia guest review
"Great pool, ok hotel"
Great pool situation for the kids, otherwise a clean but old hotel.Genuine Hotels.com guest review
Great location very nice pool great place to stayGenuine Hotels.com guest review
"Convenient overnight stop before destination"
Great ambiance and comfort in pool and lounge area, room equipped with extras including microwave, refrigerator, coffee maker and extra sink in alcove area. A large screen TV was also included. Dogs are welcome and not discriminated against in any areas except pool area.Genuine Hotels.com guest review
This was one of the cleanest hotels I've ever stayed in! Beats out even the more costlier choices - would recommend it. Convenient to downtown also via a number of routes. Would stay there again.Genuine Hotels.com guest review
"A GOOD CHOICE"
BETTER THAN AVERAGE , WOULD HAVE LIKED BREAKFAST TO BE INCLUDEDGenuine Expedia guest review
"Close to Portland"
Good facilities in the room. Excellent bed. Restaurant needs the refurbishment that is promised. Good reception staff, nice touch to provide cookies and newspapers. Location is on a busy intersection - with lights so once you are used to it it is OK. Hotel security is questionable.Genuine Hotels.com guest review
"Great location and hotel"
I thought the location of this hotel was perfect for my long weekend. It was close to downtown Portland, the mall, and not far from Freeport. The rooms were in great shape, the beds really comfortable, and I had no problems at all.Genuine Expedia guest review
"We'll be back!"
Great Front Desk, Room was clean, tidy and well kept . Bathroom was bright and a 46" flat screen TV on the dresser. Close to the city and restaurants.Genuine Hotels.com guest review
"It is a great central location to the beaches and"
I was pleased with the hotel.Nice and clean. The free buffet breakfast at the resturant next door was wonderful!!! Excellent tasting food- a great value with growing and hungry children.Genuine Hotels.com guest review
"Workable but nothing special"
I just needed a place to stay after an all day event so my time was limited. Staff was nice, breakfast was a step up from the free buffet you normally get but just a small step up. So it was overall ok. Complaints: the elevators are quite a haul from the front desk, down a long hallway. Thankfully I didn't have heavy bags. The worst thing about the […] place was this overall smell. Stale and slightly.. well.. poopy. The room itself was nice enough but the hotel around it very outdated. And again, the smell was an immediate nose-wrinkler so bring your Febreeze. Read moreGenuine Hotels.com guest review
Not very close to the airport, difficult to drive. Otherwise, great hotel.Genuine Hotels.com guest review
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