Check in - Reservation is for a king, there are no kings. So we get 2 queens. Hotel said it was Expedia's fault.Genuine Expedia guest review
It was ok, but truly nothing special or great. Very run down and a little creepy.Genuine Expedia guest review
"Hotel OK but room not clean"
Hotel overall was quite decent. Good breakfast. Very efficient elevators. Obvious efforts to keep the place secure. However, our room was not adequately cared for. bath/shower in poor condition. Anti-skid mat in tub was filthy, and no attempt to clean it was made in the course of 6 days. Bed made up sloppily - one corner of sheet not tucked in on some […] days. Read moreGenuine Expedia guest review
"An average hotel"
Nothing impressive, but nothing glaringly wrong either. A somewhat comfortable stay at a reasonable price.Genuine Hotels.com guest review
"Great location, price, service!"
Right off the turnpike, on Rt. 1 and very well cared for. The price is a bargain, also. Comfortable beds and plenty of hot water!Genuine Hotels.com guest review
"No, keep driving!"
Rroms are outdated, dirty smelling and a roach on the bathroom floor. Arrived at this hotel late at night after driving 8 hours on a road trip from California and needed to sleep. Got up early , showered fast and left even faster. Will never stay there again!!!! SorryGenuine Expedia guest review
Right off 95, clean, comfortable room.Genuine Hotels.com guest review
Terrific service. My wife had a medical emergency while at the hotel and the staff's attention to my wife's condition and comfort was outstanding. Their response was immediate. Also, the staff's concern and assistance with my additional stay was most welcome at a difficult time. As it turns out, the hotel's location to the highway and downtown Portland […] (and Maine Medical) was quite helpful. the staff and the hotel's location helped tremendously make the best of a bad situation. Read moreGenuine Hotels.com guest review
"Nice hotel close to shopping and highway"
Staff were very pleasant to deal with and Sheri actually went to her car to get treats for for our lab. Each evening when he arrived back at the hotel she gave him one. He is very appreciative. Hotel was very clean and the decor comfortable. We would definitely return to this hotel if we are ever in Saint John.Genuine Expedia guest review
"Nice hotel. My second time staying here"
I had a nice stay at the hotel. The room I had was recently remodeled. It is only a five minute drive from the Commercial street in Portland. The hotel has ample parking which made it easy to park when I came back late at night after dinner. The only issue I have with this hotel is that the breakfast buffet is not included if you book with Expedia.Genuine Expedia guest review
we stayed for the second year and the hotel staff is great. we plan on staying here again next year.Genuine Hotels.com guest review
"Portland Stay While Returning Home"
Excellent location to airport and US Hwy 1 for those traveling north to Freeport and on to Bar Harbor. Less expensive than many in down town Portland, about $100 in our case.Genuine Expedia guest review
Room was clean and had the nice surprise of a very comfortable, reclining massage chair that really worked to loosen up the muscles! The room set up was a little different from the norm with another sink and small fridge, coffee maker, and microwave in a small alcove with extra storage outside the small bathroom. We found this set up worked quite well […] for us. The only problem we had was a rather noisy air conditioner, but we are light sleepers, it might not have bothered others. Also, most Best Western's include breakfast, this one did not, and the breakfast at the attached restaurant was a ripoff. Look elsewhere to eat. Read moreGenuine Hotels.com guest review
We chose this hotel because of its proximity to the friends we were visiting in Cape Elizabeth, and for its lower price relative to other choices in the area. We were not disappointed. The staff was very helpful. The only negative was a room air conditioner that was noisier than usual. The staff offered a room change, but we declined since we didn't […] think the air conditioner was needed. Read moreGenuine Hotels.com guest review
"Not Bad, Not Great"
We paid a lot for the room because we had no other options. $175 a night for a 2 star hotel is far from ideal. Wish the bathroom was nicer. Staff were not particularly friendly. They were harassing us to leave promptly at 11am despite my saying we'd be 10 min while my baby finishes his bottle and we pack the car.Genuine Hotels.com guest review
"Old Bones, Nice Hotel -- No free breakfast"
There is no escaping that the hotel building is several decades old. It shows up in the decor and the architecture. But everything was clean, neat, and well cared for. My main complaints were 1) I believe all hotels in this price range should provide free breakfast. The Buffet was good, but too expensive, when most other hotels provide free continental […] (though less substantial) breakfasts. 2) Given that it's an older hotel, they should rethink their pet policy. Older hotels have worse sound insulation, so you could hear dogs barking throughout. Read moreGenuine Hotels.com guest review
"Fine hotel near Portland"
If you would like a clean, inexpensive hotel near Portland, this was totally fine. The outdoor pool was great in the summer, although it is certainly a bit run-down. There was nothing glaringly wrong with the hotel in general and it felt as though it was adequate for the cost.Genuine Expedia guest review
"Ok, not great."
The most disappointing thing about our stay is that you are only entitled to the "free" breakfast if you book through best western and not anywhere else. Ridiculous.Genuine Expedia guest review
"Changed from the past"
Have stayed here few times.Always had great experience and absolutely loved it. However my family was dissapointed this time. The room had a bad odor.Although it was clean looking , the smell was not pleasant. The pool area was not clean.Hair and other stuff was floating around us. The walls need updating and looked dirty. My 3 little kids were even […] commenting on it. The floor by the hottub was dirty and unswept.Litter was all over. We made our swim time short and didn't return to it next morning. Which is unfortunate because the whole reason I booked this place as bc of pool. Read moreGenuine Expedia guest review
"Very wheelchair accessible"
This hotel is one of the best wheelchair accessible hotels I have ever stayed at. The pool and hot tub had a lift to get you in and out of the pool/hot tub. The room was big and the bathroom was big enough for the wheelchair. Thank you for a great hassle free few days.Genuine Hotels.com guest review
"Base point for day trips"
We stayed here 2 nights. It was in a good location to make day trips to see the sites. The hotel was older, but was clean and decorated nicely. The continental breakfast was included and was very nice!Genuine Expedia guest review
"Close to Portland downtown and Lobster places"
The hotel's location is great. It is very close to the Interstate, and best of all the Portland downtown area and Lobster places. Yet, the hotel has numerous maintenance issues. The front desk was kind enough to give us a new room, but the overall quality of the hotel is very lacking.Genuine Hotels.com guest review
"Great hot tub and pool......The best!!!"
Good service. Facility a little old, but not a problem. The pool and hot tub was worth the price.Genuine Expedia guest review
"Great pool, ok hotel"
Great pool situation for the kids, otherwise a clean but old hotel.Genuine Hotels.com guest review
Great location very nice pool great place to stayGenuine Hotels.com guest review
"Convenient overnight stop before destination"
Great ambiance and comfort in pool and lounge area, room equipped with extras including microwave, refrigerator, coffee maker and extra sink in alcove area. A large screen TV was also included. Dogs are welcome and not discriminated against in any areas except pool area.Genuine Hotels.com guest review
This was one of the cleanest hotels I've ever stayed in! Beats out even the more costlier choices - would recommend it. Convenient to downtown also via a number of routes. Would stay there again.Genuine Hotels.com guest review
"A GOOD CHOICE"
BETTER THAN AVERAGE , WOULD HAVE LIKED BREAKFAST TO BE INCLUDEDGenuine Expedia guest review
"Close to Portland"
Good facilities in the room. Excellent bed. Restaurant needs the refurbishment that is promised. Good reception staff, nice touch to provide cookies and newspapers. Location is on a busy intersection - with lights so once you are used to it it is OK. Hotel security is questionable.Genuine Hotels.com guest review
"Great location and hotel"
I thought the location of this hotel was perfect for my long weekend. It was close to downtown Portland, the mall, and not far from Freeport. The rooms were in great shape, the beds really comfortable, and I had no problems at all.Genuine Expedia guest review
"We'll be back!"
Great Front Desk, Room was clean, tidy and well kept . Bathroom was bright and a 46" flat screen TV on the dresser. Close to the city and restaurants.Genuine Hotels.com guest review
"It is a great central location to the beaches and"
I was pleased with the hotel.Nice and clean. The free buffet breakfast at the resturant next door was wonderful!!! Excellent tasting food- a great value with growing and hungry children.Genuine Hotels.com guest review
"Workable but nothing special"
I just needed a place to stay after an all day event so my time was limited. Staff was nice, breakfast was a step up from the free buffet you normally get but just a small step up. So it was overall ok. Complaints: the elevators are quite a haul from the front desk, down a long hallway. Thankfully I didn't have heavy bags. The worst thing about the […] place was this overall smell. Stale and slightly.. well.. poopy. The room itself was nice enough but the hotel around it very outdated. And again, the smell was an immediate nose-wrinkler so bring your Febreeze. Read moreGenuine Hotels.com guest review
Not very close to the airport, difficult to drive. Otherwise, great hotel.Genuine Hotels.com guest review
"clean and comfortable"
Clean and comfortable Best Western fits the bill for a three generation stay in area. Hotel has a very friendly, safe vibe which is greatly appreciated when staying with kids. My grandchildren had a wonderful time swimming with other kids in pool area. It was surprisingly large, had plenty of towels, chairs and beautiful planters filled with flower […] s. Read moreGenuine Hotels.com guest review
Good location. Reasonably clean. Helpful staff. Crowded laundry room. Many families.Genuine Hotels.com guest review
"Great Place in Portland"
My family stays at the Merry Manor every year on our way to our summer house in DownEast Maine. We love the saltwater pool and hot tub they have there. It's so nice to relax in the water at the end of a long day driving. It's easy to get into downtown either driving or by cab to have dinner in one of Portland's many great restaurants. The motel is close […] to both 95 & 295. There are a couple of good places for breakfast nearby. The rooms are very comfortable. The hotel has a newer section where the rooms are a bit nicer. Read moreGenuine Hotels.com guest review
The most uncomfortable hotel bed I have slept on in years.Genuine Hotels.com guest review
Room was clean and spacious. Microwave, fridge and coffee pot great.Genuine Hotels.com guest review
"Instant access to highway"
The staff were very accommodating and the in-motel restaurant served food for all meals - not the "continental" type that thinks a muffin is breakfast. The hotel was directly across from the access road to the highway and only 5 1/2 miles from where I needed to be.Genuine Hotels.com guest review
"Great experience for an overnight stay"
The staff was very courteous. I called ahead because of travel delays and they were very accommodating. I also asked to switch my room over the phone, which they did no problem. Upon arrival, they asked me if the change was, in fact, correct, or if I needed any other accommodations. Room was nice, especially for the price range, and the included breakfast […] was a great plus. Very pleasant experience. Read moreGenuine Expedia guest review
"Have stayed several times, will stay many more"
Room clean,no complaints, staff very friendly. Resturant next to hotel is good and reasonable. Location is close to highway, mall. Old Port, Beach easy to get to. No reason at all to not stay there. Good Price. Decent fitness center,grandkids had enough of sand, nice, clean pool. Don't need fancy, This had everything I needed. Definetly recommend i […] t. Read moreGenuine Hotels.com guest review
"Perfect for an overnight stop-over"
The room was clean, nicely appointed and comfortable. The pool was well maintained and a good size that allowed for the kids to play and adults to relax, or vice-versa, plus a hot tub. Poolside towels were small and insufficient, but that was a minor grievance on a hot summer day.Genuine Expedia guest review
Great stay, clean rooms nice pool great fitness center. over a really nice place.Genuine Expedia guest review
"My Vacation - 2012"
The location was great. I loved the bed and pillows. The room could have used a door sweeper as there was about an inch opening between the floor and the door. As a consequence, all noise from the hallway was clearly audible from inside the room.Genuine Hotels.com guest review
I nice find. Friendly staff with great recommednations for dinner. Free breakfast buffet, not some cheap continental breakfast.Genuine Hotels.com guest review
No complaints. Good service, very clean, nice pool, good buffet breakfast. The massage chair in the king room was a nice bonus!Genuine Hotels.com guest review
Convenient location. Quiet neighborhood. Not too far away from the downtown/pier area, about 10-15 minutes drive. Friendly staff.Genuine Hotels.com guest review
"New England Business Trip"
Hotel was clean and convienient. Not alot in the area but this is how it is across most VT, ME and NH. There was a massage chair in the room that was fantastic!Genuine Hotels.com guest review
"Don't stay here!!!"
Don't stay here!! Upon check-in, we found our room to be dirty, with old food found in the refrigerator and on the furniture. We were supposed to stay two more nights in this hotel but cancelled the room and went to the Hampton Inn where accomodations were much more as they should have been.Genuine Expedia guest review
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