"close to I-20"
Hotel room was very clean. Mattress looked new. I always my mattresses when I travel. Overall hotel stay was to my satisfactionGenuine Hotels.com guest review
"Thin Walls, Slow Air"
The walls in this hotel are very thin, and the air conditioner fan will not stay on to drown out the noise of the neighbors who decide to stay up until 2:30 am talking. Yes, I could understand their conversation. Thank goodness they were just talking. Breakfast was also 30 mins late. I will not return to this hotel.Genuine Expedia guest review
Great location...i enjoyed my stay.Genuine Hotels.com guest review
After a long day of traveling, the staff was very welcoming and provided a comfortable room for the nightGenuine Expedia guest review
"Clean and Close to Casinos"
Clean place, and I like that they have a refridgerator in the room.Genuine Expedia guest review
"Residence Inn shined despite power outage"
Although we had a power outage due to an auto accident down the street, this hotel was wonderful from the moment we walked in and they handed us a bottle of water until we left with the friendliness of the staff including the breakfast lady telling us good bye and to come back.Genuine Hotels.com guest review
Nice place, friendly staff and guests... great breakfast. Nice pool side facility where you can bar b que. and the hot tub actually had HOT water in it.Genuine Expedia guest review
"Staff was very courteous and helpful,"
Being a person with chronic pain I found your bed not comfortable and the pillows not as comfortable as Hampton Inn. It was hard to figure out the tv control. The water in the plastic bottles was nasty.Genuine Expedia guest review
"must stay - beautiful grounds and very clean hotel"
This is a lovely place to stay. The cleanliness of the hotel, quality of service, amenities and location is wonderful. It has easy access to Interstate I-20 and Wal-Mart is just across the interstate. The staff is phenomenal, and you can't beat the delicious breakfast from 7:00a - 10:00a. By the way, I love the Paul Mitchell products for your grooming […] pleasure. It's a home away from home atmosphere. Keep up the great work! Read moreGenuine Hotels.com guest review
I was impressed with the lobby and the roomGenuine Hotels.com guest review
"GLAD WE STOPPED BY IN SHREVEPORT"
STAFF WAS FANTASTIC.....HELPFUL, FRIENDLY.....GAVE US DIRECTION TO THINGS WE MIGHT BE INTERESTED IN....AND GREAT FOOD TO BE FOUND.Genuine Expedia guest review
"Careful to read what you are booking"
Booked a room for approx $80 as it was slated as being pet friendly. Traveling across country with a 30lb golden retriever. On checking in they said the room was paid for but the dog is an extra $100 flat non refundable fee. My 3 ur old would make more of a mess. Therefor an $80 room turned into a $200 drama. The hotel the night before charged a $15 […] fee, a lot more reasonable. A pet fee >100% of the room cost is ridiculous. Never again. Read moreGenuine Hotels.com guest review
The staff were very cordial and made sure you were welcomed to the hotel. The hotel and grounds are well taken care of. The bed was a little rough it squeaked and you could feel the springs. We slept fine every night.Genuine Hotels.com guest review
"Close to what I need it for...."
Great hotel for a great price. Close to what I need it for. THANKS!Genuine Hotels.com guest review
Enjoyed everything except the bed which was like sleeping on a board and gave me back pains. Mattress should been replaced or upgraded. Put a damper on what could have been a nice stay. Hated to go to bed at night because it was so uncomfortable.Genuine Hotels.com guest review
"Nice Shreveport Hotel"
Good hotel, nice clean, updated room. good staff. fair price.Genuine Hotels.com guest review
"My Stay at the Residence Inn Shreveport LA"
My stay the Residence Inn in Shreveport was simply wonderful. I was greeted by the front desk agent and Assistant General Manager immediately (AGM) as I entered into the door. The AGM was quite knowledgeable of the property and quickly impressed me with her expertise about the hotel industry. The room was clean and the bed extremely comfortable. My […] overnight stay was quiet and pleasant with no interruptions by adjacent rooms. The next morning, I had breakfast in the lobby with my friends along with their two children and was very pleased with meal. Unexpectedly, the front desk agent came and gave my friends’ children Easter Candy packages. It was Easter morning and I along with my friends believed that was extremely thoughtful of her. I would definitely return to this hotel and recommend it to anyone visiting Shreveport LA. Read moreGenuine Expedia guest review
The staff was great and the room was clean and well maintained. I loved the full breakfast.Genuine Hotels.com guest review
The staff was wonderful we I called the desk at 2 am for a comforter and it was delivered in less than 5 minutes. The room was clean and very nice my children loved it. Our room was located on the first floor which made it convenient for me. I was pleased and will stay there when ever i visit Shreveport, La.Genuine Hotels.com guest review
"Would definitely stay again"
Clean, comfortable, friendly staff, convenient location. The breakfast was the best I've ever seen...many warm items to choose from.Genuine Expedia guest review
"Clean rooms, friendly staff"
I just wish it was closer to the attractions downtown, but it was a very pleasant, comfortable stay.Genuine Hotels.com guest review
Attentive staff, clean, great beds, a very good breakfast..Genuine Hotels.com guest review
"Clean and affordable"
Great location and nice staff. rooms were spacious and well maintained. only complaint was no shuttle to casinos as advertised on NYE.Genuine Hotels.com guest review
It was pleasant and very conveniently located for our needs, however they state that there is a charge for pets but don't tell you until you check out. Our dog caused NO problems during the stay and yet we were charged $100 for him. That was almost the cost of our room. That was ridiculous and I wouldn't stay here again because of that.Genuine Hotels.com guest review
"Nice Place....Bad area"
The hotel was okay, but the area was creepy. Wouldn't go back.Genuine Hotels.com guest review
"perfect staff service"
I want give a rating of 7 instead of 5 for their service. It was a perfect service. Unfortunately the room was outdated.Genuine Expedia guest review
"Can't wait to go back"
Had a great time at this hotel with friends and family. Hotel was very accommodating and polite. If our group ever makes it back to Shreveport, we'll be staying here.Genuine Hotels.com guest review
"Residence Inn-A Positive"
Very nice hotel. Very close to airport and offers everything.Genuine Expedia guest review
The room was very spacious and clean. However the bed was a bit hard and uncomfortable for me. There were 2 people in my room and not enough wash cloths. When I called for towels I had to go to the front desk to get them myself. When I called to get a razor, you guessed it, I had to go to the front desk to get it myself. The hotel seems to be right […] in/at the Hood. Wasn't close to anything we were there for. The breakfast was Awesome though! Loved that there was a stove, fridge, and microwave even though I didn't get to use them. The first night there, it was impossible to get any sleep. The neighbors above and beside us were in a contest to see who could stomp the loudest, talk the loudest, yell the loudest and make the most noise. I think I dozed on and up until about 4am when the noise finally came to a calm. Read moreGenuine Hotels.com guest review
"Far beyond a normal hotel room for a very reasonable price"
01/19/15 Keith T Plano, Texas, United States
I have stayed at the Shreveport Residence inn at least twenty times over the past several years, as recently as last week, and have always had a very pleasant stay. The studio room has a living/ kitchen are that is noticeably separate from the bedroom, separated by a wide archway. In the suite, the two rooms are separated by a door. But both give the feeling of two rooms. Rooms have invariably been clean with no maintenance problems...and I do check, having managed hotels for 35 years. The staff is friendly, and the hot buffet breakfast quite nice. There is no noise from the road or interstate, which contributes to a good night's sleep. Add in a rate that is competitive and you have a very nice package.
01/14/15 Janae H Chesterfield, Virginia
Way room was described thought it was 2 rooms, not open area of bed, living area & kitchen. Linens for sofa bed were torn & threadbare. Towels were not full compliment & when called was told could come to desk & pick up. Next day took sign off door at 11 am so could receive housekeeping but no one came. Had to go back to desk for towels again. Breakfast was good selection but had to request milk as wasn't restocked on breakfast bar. Employees were kind. Would not stay again but would like to go back to Shreveport.
11/01/14 Richard Y New York
Room furniture is in need of an update. Typical residence inn room layout. Located a few minutes from the airport. Easy access to the freeway. Employees very kind. Toilet seat wouldn't stay up. Free parking.
09/12/14 sng49 Boston, Massachusetts
We stayed here for three nights in a two bedroom, two bath suite at the end of August. It was large, very clean, and comfortable. The only drawback was one of the TVs only worked sporadically. We told the desk clerk and they did send someone twice to fix it, but it would stop working later anyway. There were still two other TVs that worked beautifully, so it was a minor blip. The breakfasts were good; nothing out of the ordinary, but the usual offerings of scrambled eggs, waffles, fruit, cereal and yogurt were of good quality. All of the employees we encountered were uniformly friendly and helpful. All in all, a good place to stay at a reasonable cost.
"Short but comfortable stay"
08/16/14 Txbeachmama Killeen
We spent less than 7 hours here due to our road trip schedule but it was easy to find, right off of I-20, clean, comfortable and quiet. Front desk had our keys waiting. 2 bedroom suite works very well for our family and we were delighted one was available at the last minute. Good job on the diversity of your staff! Will return.
08/11/14 Kate L Franklin, Tennessee
Residence Inn automatically meets so many needs beginning with a safe entrance and registration area offering a friendly greeting, apples, coffee, and a newspaper.....24 hours a day. Rooms are large with full kitchens and everything needed for all cooking. Beds are comfy. Free wifi for catching up on work. Everything is clean and welcoming---like home. This hotel met all of those needs. Other reviewers had talked about highway noise, but our room was next to the pool. When I opened the blinds the pool was full of laughing, squealing kids within 3 yards of my bedroom window and I slept until 11:00 a.m. I would say the soundproofing has been improved. The toilet had issues, but that is an easy maintenance fix. The dishwasher functioned, but every time I opened the door, the whole unit rocked and fell forward, perhaps a few extra bolts needed there. The room had a musty smell when we checked in, but coffee and reheated Mexican took that away and we didn't notice it again. The curtains, luggage carts, and carpets are all showing wear, but nothing that kept us from a good stay.
"Average overall. Nothing special."
07/29/14 DrKV Fort Worth, Texas
Didn't start great as the night clerk during check-in seemed short and not very courteous. The room was dated, but spacious. Main TV didn't work. Room was fairly clean, but could've been better. I found several small ants during the 1 night stay. Plenty of options during breakfast. Easy airport and interstate access.
"Clean but dated"
06/16/14 grapevinereview Grapevine, Texas
Very dated rooms. The outside looks nicer than the inside. The staff was helpful and the entire hotel clean. The room had old furniture and carpets but still clean. I didn't feel like it was at the level of a Marriott.
"Great One Night Stay"
05/28/14 kdavis5407 Fort Irwin, California
Rooms are spacious. It's good to have a kitchen and a living room. The rooms were clean. Amenities were well stocked. Comfortable beddings. Breakfast was good and it's included in the room. Nice outdoor pool and a hot tub.
05/22/14 JACOOL7 Brooklyn, New York
I wanted to try a different hotel and after being able to look at the room decided to stay. It was clean and full of everything you would need. Full kitchen, utensils, great fro long stays! I've slept in better beds but it wasn't horrible. Breakfast was good. I was told they had dinner Mon.-Wed and a young man on the elevator said he really enjoyed. I missed it so I don't have much to say. The staff seemed welcoming in the morning however, I didn't favor the night clerk to much. She said a sly remark the didn't sit well with me but I had company and I wasn't about to waste time correcting such an attitude. Next time inform guests that there is a deposit fee of $30 dollars added to the charge of the room and add it to the receipt to keep confusion out of the picture. Assuming that its the amount every room type receives. There I a waffle house in the area so there is somewhere to catch a bite at all times and a place to stop and get snacks. They do also have beverages on sale in the lobby. I would stay again for more than one night. It literally felt like I was visiting someone's apartment.
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