Hotel needs upgrade and general overhaul. Was very noisy each night. People partying outside and it was adjacent to a McDonalds drive in. Intercom, general noise and smell were pervasive.Genuine Hotels.com guest review
"Hair, hair everywhere!"
I chose Comfort Suites Beachside because of my past experience w/ Comfort Suites elsewhere being excellent. It is within walking distance from the beach which was nice. When we arrived the room smelled fresh and looked clean. After putting our bags down and looking around a bit, we discovered a big clump of hair in the bathtub. We called the front desk […] and she sent up a girl w/ a lint roller. She cleaned the tub w/ it and rolled it all over the bathroom floor as well. When she was done it was FULL of hair. After she left we discovered long black hair on one of the beds and the pillow cases were dirty (or stained?). I called the front desk again and she sent up 2 girls to change the beds. Later after returning from the beach my son had already showered and used one washcloth, when my mom was ready to shower she discovered there were no washcloths left. So, again, I called the front desk and she said she would send some up. We waited a while and no washcloths. I went down myself to get them then. The beds were very comfortable and the breakfast was delicious and fresh. The kids enjoyed the pool but it had some feathers floating in it. The morning of checkout I spoke w/ a manager about the problems we experienced and just expressed my disappointment in the hotel. She did apologize for the inconvenience and offered me a discount for the next stay if I would give them another chance. I agreed. Read moreGenuine Expedia guest review
loved the convience of the beach walk wayGenuine Hotels.com guest review
"Close to beach"
It was very busy; close to beach; hotel staff was very niceGenuine Expedia guest review
The room was nice. Breakfast was good. Pool was too small for all the kids that were there diving in :-/ The distance to the beach wasn't bad it's just the sand was too hot for my three year old and I. I noticed the walkway to the hotels around there was much nicer with no sand! But overall good place!Genuine Expedia guest review
Safe and secure environment. Great breakfast! Repeat stay. Great cleaning service. Friendly staff!Genuine Hotels.com guest review
This was an enjoyable stay. Rooms were very clean and staff was friendly. Breakfast space could be a little bigger though so we wouldn't have to take breakfast to our room. Overall I was very comfortable.Genuine Hotels.com guest review
"Good place for a night at the beach"
The hotel was great. The price was a little high but it was nice for a last minute booking during the summer season. The room was very nice. The rest of the facilities looked a little worn but nothing really dirty.Genuine Expedia guest review
"Had an excellent time"
Proximity to everything was nice. Staff was great. The only hung I wasn't pleased with was the breakfast.Genuine Expedia guest review
"Nice hotel close to the beach"
We had a very nice experience at the Comfort Suits. The room is very comfortable, nice bed and a big bathroom. There is walking access to the beach and the staff is very nice. The breakfast was included in the price and had a good variety to choose from: waffles, eggs, cereal, to fruits, yogurt, juices, etc. We would stay at this hotel again!Genuine Expedia guest review
"Nice and central"
It was perfect we just needed some where to comfortably sleep and shower the breakfast had agood variety for every oneGenuine Expedia guest review
"It was agreat hotel on the beach,or right off the"
The staff was great in helping with anything we needed. We enjoyed the closeness to the beach. we enjoyed the pool, breakfast and helpful staff. We were able to enjoy the rooms comfort. It had everything we needed and more. We enjoyed the beach early every morning and evening of our staff. We enjoyed the closeness to restaurants and shops.Genuine Expedia guest review
The hotel was just a short walk near the beach, our room was nice & pretty clean. Overall a nice place to stay just for a weekend.Genuine Hotels.com guest review
Although the hotel was booked, the facilities stayed cleaned at all times. The rooms are very nice. It is conveniently located close to the beach. We had nothing to complain about. We would stay in this Confort Suites again.Genuine Expedia guest review
"Nice hotel near the beach"
The carpet was wet around the refrigerator and the balcony view was not good. It was blocked by the building structure of the hotel entrance.Genuine Expedia guest review
Room and hotel were very nice! Will definitely stay again and recommend to everyone!Genuine Hotels.com guest review
My daughter and I really didn't spend much time in the hotel. We slept there and showered there. Their continental breakfast was good. The shower was great except for a little mold/mildew around the tub. We were within walking distance of lots of things, including the beach.Genuine Expedia guest review
"Short walk to the beach"
Staff was friendly, room was clean breakfast was great kids love to make the waffles!Genuine Hotels.com guest review
"Nice Hotel Considering It is a Chain Hotel"
good location nice room pretty good but the service is AWFULGenuine Hotels.com guest review
"Family friendly Hotel"
This hotel is perfect for family with little kids. The room was bigger and clean. The hot breakfast was very good. Walk to the beach is abt 3 mins walk with a private alley entrance. We wished the hotel had biult a board-walk where the sand was as it was very hot to walk on those sand. This hotel is smoke free and pet free. I recomend this hotel to […] everyone with the family. Read moreGenuine Expedia guest review
"Close to the beach"
Last minute trip. Price and location were perfect for our trip. A quick weekend getaway with the kidsGenuine Expedia guest review
"No beach view"
The staff was very nice but the hotel was not what I thought it was going to be after reading other reviews written by other people.Genuine Hotels.com guest review
Small sign to see. Nice hotel. Good breakfastGenuine Hotels.com guest review
"Very nice stay"
People working in hotel very nice, ready to help. Very generous breakfast and very good too.Genuine Hotels.com guest review
"Comfort of your room"
Good hotel and location although I missed the entrance on my first try. Sign is hard to locate since it's between two commercial buildings and it's a very narrow roadway leading to hotel. Had to ask for change of towels because the large bath towels were to rough. Housekeeping brought us some softer feeling towels. All in all a good stay and a good […] hotel. Would stay there again. Read moreGenuine Hotels.com guest review
"Great rate but pure luck"
Had a great stay but I think its mostly bc we got upgraded to a king suite due to our shower breaking and needing significant repair. The hotel was OK but was a steal for the price.Genuine Expedia guest review
Restroom vent fan is really really loud.Genuine Hotels.com guest review
The hotel was nice and very clean, however it is not a beachside hotel as advertised. The walk to get to the beach was long and difficult in the sand especially if you took anything with you. We had our 20-month old granddaughter with us and she could not walk on her own at all. We had to drive to other places to enjoy the beach. Will look for a different […] hotel next time. Read moreGenuine Expedia guest review
"One night stay"
The beds could stand to be a bit more comfortable but for a one night stay it was okay.Genuine Hotels.com guest review
"Great hotel close to beach"
Enjoyed our stay, spacious double bed, and room was very clean. We only stayed overnight but I can tell you I will definitely stay there again . Highly recommend to traveling families.Genuine Expedia guest review
Staff and service was awesome. The only 2 things were the hotel wreaked of feces 2 of the days we were there and you can hear every little thing go on around you. Also, you can see under the doors into the rooms. I'm sure that doesn't help with the sound issuess at all either.Genuine Hotels.com guest review
Hotel room was great. Breakfast was ok. Yhere were children screaming in the room next door.Genuine Expedia guest review
Decent hotel for the price u pay.Genuine Hotels.com guest review
"Not bad for a room but customer service lacking"
The room of the hotel was awesome. The beds are comfortable in my opinion and the sink and shower has really good water pressure. The towels are insanely scratchy but that isn't a huge let down. What bothered me so much about the hotel was the staff. The housekeeping was awful. They would poorly make the bed and wouldn't even tuck in the sheets and […] if the sheets were fitting, they would leave a corner or two undone. Also, don't ask for extra towels because they give you dirty glares if they have to bring them to you. On top of that, some of the people that work behind the desk are a little...odd. Very nice, but odd. Keep an open mind! The continental breakfast isn't too bad either. They have strawberry waffles!!! I was stoked when I found that out! Pretty tasty! On a happier note, the location is perfect. You can walk to most places and the beach is right there. Just walk a little bit and boom. Right there. Depending on your room you can either see the bay or the gulf which is really cool in my opinion. The outside of the hotel is a little sketchy but it's worth the money. Believe me when I say, you get what you pay for. I would happily stay there again as long as I don't have to deal with the staff or cleaning crews. This hotel is all about location for me. It's close to beaches, Schlitterbahn, and a multitude of restaurants and bars. Will go again! Read moreGenuine Expedia guest review
Was a nice stay for our last night on the island. Was very close to beach. Hotel was in need of some obvious maint. though.Genuine Hotels.com guest review
The ac seemed not to be functioning. It was humid thru out the entire hotel- halls, elevators and room.Genuine Expedia guest review
Service very poor Very old and dirty Pool area very old and dirty Will never go back again and will never recommend!!!!!!!Genuine Hotels.com guest review
"Frustrating check in...."
Credit Card machine did not work on three different attempts with three different credit cards.... Had to play deposit with cash from the ATM which charged $4.00 USD fee. Just a bit frustrating.. Good location to all the things to do...Genuine Hotels.com guest review
Rooms were spacious. Breakfast was phenomenal. Rooms were dirty. It looked like sinks hand not been cleaned and tub was slippery like it had scum in it. Pool was supposed to be heated but was cold. I'm thinking this was because it had rained the night before and it didn't have time to heat because I've stayed there before and it was nice and warm. Overall […] I'd stay there again. Maybe the maid was having a bad day? Read moreGenuine Hotels.com guest review
The hotel was well maintained. The bed room and bathroom were very clean. The location provides no view of the beach or Gulf. There is a very long narrow walkway from the property to beach. The entrance to the site is difficult to find inasmuch as the hotel is hidden behind a McDonald's restaurant.. Location near entrance to Island. Retail and eating […] accommodations are in the area. Read moreGenuine Hotels.com guest review
No issues. Clean and comfortable.Genuine Hotels.com guest review
Very pleasedGenuine Hotels.com guest review
"Walk away from the beach"
There are only 2 other hotels on the island that looked nicer, but were double the price. The Hilton Garden and Holiday Inn. For the price and especially if you aren't spending a lot of time in your room. Perfect.Genuine Hotels.com guest review
"Great family hotel."
The free breakfast offered was really good and had lots of variety! My husband really liked that.Genuine Expedia guest review
Not what I expected from online pictures & room did not feel clean.Genuine Hotels.com guest review
The lobby and hallways, corridor were very dirty, full of trash, the room smelled very bad, dirty and dampGenuine Hotels.com guest review
"Comfort suites beachside review"
Everything was awesome! Te staff was very helpful and nice. The location was really close to the beach and to a Cvs. The only thing i would change would be more tables for breakfast, but during spring break there are going to be a lot of people there. Highly recommend it!Genuine Hotels.com guest review
"Great 4 family of 4, not so great for family of 5"
Overall it was great, but if you have anyone who will be using the sofa sleeper double think this hotel. I know sofa sleepers but nature are not the best to sleep on, but this one was just horrible.Genuine Expedia guest review
The receptionist was very friendly. Great location. The room needed a cleaner carpet. There was no iron and when we asked for one he had to look for one that worked. Got to the room, no ironing board! I also noticed that the exterior door had a broken lock, not very safe. Our room cards did not work when we got back after our meeting. That was an inconvinience, […] we were very tired. I do not believe I will return. Safety was the most concerning for us. Read moreGenuine Hotels.com guest review
Great place but the room smelled funky!! Had to use air freshner.Genuine Hotels.com guest review
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