We were staying here as a little get away and a place to wait out the impending blizzard before flying south. The hotel was quiet, clean, and friendly. The only suggestion that we have is that the hotel desk tell you that your credit card is being charged $50 in case extra charges are incurred. They tell you that they are running your card, but don't […] tell you that a specific amount will be deducted then redeposited a few days later. This wasn't a huge problem, but one that should be clearly explained at check in. Read moreGenuine Hotels.com guest review
"We will be back!"
Wanted a good rest before traveling. 5 min max to rental return and jetport, yet we never heard a thing. Very warm and welcoming on a blustery day. Comfy rooms with bolsters and down pillows (reg ones too!). Convenient restaurant in lobby offered a tasty and reasonably priced special, along with fresh brewed decaf! We will be back!Genuine Hotels.com guest review
"Hilton Portland maine"
The bed was very uncomfortable because of the gap between the head board and mattress.Genuine Hotels.com guest review
"What you expect it hope for."
Vary satisfied with this hotel. Clean, convenientc comfortable.Genuine Hotels.com guest review
"Clean as a "brick""
Clean yet miserable. After a long flight, comfort is not found on the beds. Solid as a rockGenuine Hotels.com guest review
I stayed one night there because I had an early flight out of Portland. The hotel staff were very friendly and helpful. I would highly recommend this hotel to family & friends.Genuine Hotels.com guest review
"Shelter from the storm."
I came in out of a snowstorm and was made to feel immediately comfortable, safe, and welcome.Genuine Expedia guest review
"room too cold. koreig didn't work"
room was too cold and had AC on, not heat. Korieg wouldn't work for us. otherwise service and food was very good.Genuine Expedia guest review
"Great hotel, good value"
Very nice hotel. Comfortable room, very helpful staff, good food in restaurant. Enjoyed our one-night stay. Very convenient to airport, and the on-demand shuttle came immediately. Will definitely stay here again.Genuine Hotels.com guest review
Remote didn't work well. They also charged me $60 for room service I never got. They corrected it but what if I had not checked it.Genuine Hotels.com guest review
"Perfect for early morning flight"
This is a perfect place to stay really convenient to the airport. I stay here whenever I have an early morning flight out of the Portland airport. The staff is always friendly, rooms comfortable. It works and its pleasant. Thank you.Genuine Hotels.com guest review
"Nice hotel that seemed fairly new"
My husband & I only spent one night but thought it was a nice Hilton. Our room was comfortable, clean and quiet. We had dinner in their small restaurant and while the food was just ok, our waiter was very hospitable. The hotel seemed fairly new and was nicely decorated. We would recommend it.Genuine Expedia guest review
Every thing about the hotel was excellent, but the staff was outstanding going over and above to take care of any need.Genuine Expedia guest review
Room was very clean and comfortable. Bed was firm and had both feather and foam pillows.Genuine Expedia guest review
Pleasant experience. Very convenient location. Staff genuinely conscientious.Genuine Expedia guest review
could use a second hand soap...only one/ convenient to airport and car dealer for morning flight and appt. I also used them because in July they were gracious w/a distressed travelers rate when my husband's flight to Bangor cancelled and I had to drive to Portland to meet his flight which got in after 11 pmGenuine Expedia guest review
"great stay and location!"
Location is ok, because it's at the airport. That's the only down fall to this hotel. Service and staff were great- this was the third time we have stayed here. The funny thing is that the jet noise is not audible from the hotel rooms. Nice pool and laundry too.Genuine Hotels.com guest review
"Very nice!! Close to airport."
We stayed here the night we flew into Portland & the night before early flight out. The room was very nice clean & comfortable. The restaurant downstairs was nice & convenient. The staff were all very welcoming. It was right at the airport. We would highly recommend this hotel.Genuine Expedia guest review
Convenient location close to the airport! Easy Access.Genuine Expedia guest review
"Owww! Those beds!"
This was our 2nd overnight at this location. I had forgotten the number the bed did on my back. If you have a healthy & strong spine, then stay at this hotel! The comfort level of the beds simply are not a feature of this hotel for a reason. Oww.Genuine Hotels.com guest review
"Ok for the price"
Had to move rooms when 115 was next to the outside AC unit. Desk wasn't helpful at first. Bathrooms are aging and AC unit cycles unpredictably.Genuine Expedia guest review
The surrounding neighborhood was the airport. Therefore, the convenience of the hotel was great.Genuine Hotels.com guest review
"It was nicer before it was expanded and redone"
You can't go really wrong with a Hilton Garden Inn. The staff is generally pleasant and the rooms are generally clean and comfortable.Three big pluses here: The AC does not crank on and off all night keeping you up; and, although they have switched to the Keurig, they are the first hotel I've been in to include a tea pod -- just one, but better than […] none! Last but not least, a wonderful shuttle service. On the minus side: maybe it's just me, but I tend to freak out when I get into a shower for the first time and see hair that could not in any lifetime be mine. Yech. Our room was next to the ice machine, which was either turned off at night, or I was too exhausted to be kept up. The "swimming pool" is a bathtub, and the handle on our sink kept coming off. Read moreGenuine Expedia guest review
Convenient location, pleasant staff, good nights sleep. Ideal spot for an over night and a very short walk to the airport.Genuine Expedia guest review
"Quick Walk to the Airport, and a solid restaurant"
It's an easy three-minute walk to the airport, there is a free hotel shuttle either to the airport or to Amtrak, and the on-site restaurant had very good food. I certainly would stay there again. Top-drawer.Genuine Hotels.com guest review
Did not realize we had to pay for buffet until leaving. Very expensive. Very upsetGenuine Hotels.com guest review
"Excellent place to stay"
Every employee I came in contact with are pleasant and helpful, very professional.Genuine Expedia guest review
"nice choice for portland"
Very friendly staff. Loved the welcome with cookies!Genuine Expedia guest review
"3 times is the charm"
When I received my keys I was told that I had to go back outside and enter from the side entrance because they were renovating......we'll the keys did not work so I returned to the desk where the clerk assumed I wasn't bright and was going to show me how to use the key. Back outside all the way to the side entrance .....the key to her disbelief did […] not work. Back to the desk the third try worked but by then I was tired, cold and annoyed. Read moreGenuine Expedia guest review
"Nice hotel, nice staff"
This is a good hotel. The staff are nice. I will recommend it to my friendsGenuine Expedia guest review
The hotel has great potential as the new renovations will be beautiful once they are completed. There were a few stairwells that were closed due to renovations which was a bit of an inconvenience; however, despite the detours the place was quite and comfortable.Genuine Expedia guest review
Was under construction. But over all great hotel! Nice spa and pool. The room was big and bed was super comfortable! Close to mall and other shopping. Plenty of near by resturaunts, friendly staff. Will be back!Genuine Expedia guest review
There was an smoke alarm with an annoying light that turned on and off in the bedroom. We called the desk and they sent up a man with a roll of tape. He used the ottoman in the room to reach the light - had to tape it about seven times. Even then with the lights off in the room you could still see it slightly. We were at the end of the hall and started […] hearing people go out the door around 4:30 a.m. I am not a techy so could not get regular tv on the set. Only ads for the latest movies which we might have liked if we had the time. Hearing the morning news on ABC or CBS would have been nice. Read moreGenuine Expedia guest review
I thought the beds were uncomfortable and the rooms were cold with no remote control for HVAC system.. Won't stay again ... The breakfast area and "restaurant" was a joke . I had to ask the person at the front desk to get me a bucket of ice because the ice machine was out in the area not intended for hotel guest!! I should have invoked the free night […] stay. But I pay for my bills.. Read moreGenuine Hotels.com guest review
"Next To the Airport"
The heater was very noisy. We were sorry we were placed right next to the construction site, as we listened to either heaters or generators for the site all night long. The bed was extremely comfortable.Genuine Hotels.com guest review
"Shortest distance to airport"
I wanted to be sure to make my early-morning flight when freezing rain was predicted. My stay here made sure of that, thanks to the Hilton Garden Inn's 24-hour free shuttle. My room was spacious and comfortable, too.Genuine Hotels.com guest review
"Even the trainee was nice"
I spent less than 12 hours in this hotel - we were there for a morning flight out of Portland. The facility was exactly what we expected. The breakfast was more than I anticipated. Despite being a buffet setup, a server brought us our eggs and coffee - I noticed that her tag said she was in training - yet she did a better job than others who have been […] on the job a lot longer! Thanks for turning a stupid stay at an airport hotel into a pleasant morning. Read moreGenuine Hotels.com guest review
Good hotel, great staff, a short walk yo the terminal.Genuine Expedia guest review
"Convenient airport lodging"
The hotel was undergoing renovation. Hopefully these efforts will improve their condition and cleanliness of the room. Staff was very helpful and pleasant.Genuine Hotels.com guest review
This was our second stay at this location. It is a convenient location for us, good rate and they accept pets. One minor problems. The toilet paper is an almost impossible reach from the toilet.Genuine Hotels.com guest review
Resturaunt was understaffed for breakfast and dinner. The resturauant was in total disorder at breakfast time and unkept. Parking was a burden do to ongoing construction, meanwhile, the hotel shuttle was left parked under the main entrance, causing further traffic issues as guest pulled up to check in.Genuine Hotels.com guest review
Though we weren't using the jetport, this hotel happened to be the one we were staying at. Everyone was friendly and professional. Exhaustion forced us to forgo going out on the town in Portland so we ordered room service, and the food was excellent and delivered in minutes. Beds were comfy and everything was clean in good working order. A great ex […] perience! Read moreGenuine Hotels.com guest review
"Not worth the $$$"
Not worth the money. Should have been half the price for what it actually wasGenuine Expedia guest review
"Had a Good Stay"
When my flight was cancelled out of PWM I decided to stay the evening at the Hilton Garden Inn. The staff was accomodating and services were outstaning. Very satisfied.Genuine Hotels.com guest review
"Right at the airport"
Hotel was a little rough around the edges, but it worked for an overnight and was extremely close to the airport.Genuine Hotels.com guest review
"Executive Vice President"
Hotel was just OK. Way over pricedGenuine Hotels.com guest review
"Way too expensive!"
I was very excited about staying in a Hilton Garden Inn. I had paid a lot for the night so I was assuming it would be a nice hotel The ONLY benefit to staying at this hotel is the 24 hour shuttle to the airport. The beds were uncomfortable and low to the ground. There really is nothing special to this hotel esp. for the price! It is clean,the indoor […] pool/Jacuzzi is nice, and the toiletries are Bath and Body Works. I just can't get over how costly it is! The staff was extremely nice and pleasant to talk to. The location is very near by to stores and restaurants. Read moreGenuine Hotels.com guest review
"easy access to pike"
very satisfiedGenuine Hotels.com guest review
Wonderful location relative to the airport and an overall great place to stay. The bed was a bit tight, they only had doubles and 18 y/o son is 6'3" and I had to share a double with my daughter, 5'9" but other than that we will definitely return if we need to be in the Portland area again.Genuine Hotels.com guest review
Was very disappointed to learn that we would not have the "free" breakfast...our flight was at 7 AM, but this service wasn't going to start until 6 AM when we would have already left the building. Have stayed at other airports, for "park, sleep, fly" and they start breakfast at 4 AM... The evening baked good offered at check in was a nice touch. The […] room was fine, clean and had amenities that would have been nice in resort hotels (the refrigerator, microwave and coffee machine in room were great!) Read moreGenuine Expedia guest review
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