"Affordable and convenient"
07/27/14 CPKGLP Groton Long Point, Connecticut
After landing very late at Logan Airport, I was in need of a place to stay, instead of driving 2+ hours in the middle of the night. I called around to several properties south of Boston and this one had the best rate. It wasn't a great deal, but for a last-minute booking it was the best I could hope for. Upon arriving at the hotel, the front desk clerk was courteous and efficient. The place seems a bit outdated, but my room was incredibly clean. I didn't have the need for them, but I did appreciate the refrigerator and microwave. The bathroom was spacious and the bed was comfortable. The air conditioning unit was an older model and was pretty noisy, but it did block the highway noise effectively. The internet was easy to get on and fast. Breakfast had a great variety, and the biscuits and sausage gravy were better than expected. The staff was friendly. The hotel is quite convenient to Gillette Stadium and the Wretham outlets, and is close to I-495 and I-95. If I find myself in the area again I'll certainly give this place another look.
"there is a cancer at this hotel"
07/17/14 silent_21 Dollard-Des-Ormeaux, Quebec
This hotel could have been a very excellent hotel to stay at but if i hadnt bid on priceline and had to contact them for a refund i would have walked it. Nazy the worker is the rudest person i have ever met and worst employee i have ever met. i had booked a last minute deal with priceline ( as i always do for most hotels i stay at) and i have always booked threw third party websites ( expedia , hotels.com etc) never in my life had i had a problem. The day that i left i contacted the hotel spoke to a man and told him about my reservation and asked for two double beds as i was coming with my father. He said no problem and was very polite. When we arrived at the hotel she did not really have a smile i went to the desk she took my name and the first thing she said oh you booked on priceline ( with a tone) I said yes than told her i had called and spoke to a gentleman about two double beds. She briefly told me that oh you booked on pricleine THERE IS NOTHING IM GOING TO DO FOR YOU. I told her again that he said it was ok and she said hes new he doesnt know anything. She told me i have a queen room for you and gave me the key. I asked again she said i can give you two double beds but it will cost you much more but i have no rooms for you today. I asked if we could change the next day she said we are sold out there is a big soccer game and no rooms. Next time dont book priceline. We went to the room and it was a small double. The bed was a bit wet and something was wrong with the fridge it sounded as if water was running and was buzzing. After logging onto the internet i looked and saw the hotel had rooms with two double beds. I went back out told her off the buzzing and the room problems and she looked at me and said so?! than i told her why does it show online you have rooms with two double beds. she told me oh someone just called and cancelled ( in the 5 minutes i was gone). I asked if the manager will be in tomorrow and she told me no she doesnt come in on weekends. i looked on priceline and it said that this hotel is known for shoving people in the hearing impaired rooms if you booked on priceline. The next day i went to the front and a sweet lady greeted me with a smile. Her name was Mary. I told her part of the story and she explained usually with priceline we dont change the room unless we have and she checked and they did have rooms empty yesterday and she said oh your staying 3 days no problem and changed us. She even came and asked if everything was good with the new room later. Very good and professional. At night we came back and Nazy was there again. The first thing she said when she saw me was did you speak to the manager ( again with a tone) i told her my room was changed and she asked if it was the manager i told her no it was Mary. She made a face and than stopped talking. On the last day i had called down and got a guy i think his name was Evan i had asked if local calls were free and he asked me about the area code he wasnt sure if that was considered local but offered to credit the call ( very proffesional ) also the wifi at this hotel was horrible.They do have desktops and a printer and scanner so that does make up for it if you need to check something up quick or dont mind being in the lobby. The guy also when i asked about the wifi appologized and said everything right. and when i checked out he was friendly and polite and made and interacted well with me. The breakfast here is good and the location wasnt bad at all. I know i gave a rating of poor and if it wasnt for the first night horrible experience this hotel would have gotten a very good. our first room was very noisy but the second room was silent and very good. the staff besides Nazy was above and beyond the food was a good rating. the new room we had was a very good room and location was good the other ratings i will give is with Nazy in mind. i have been working many years in retail and for any business let it be a store a restaurant a hotel etc is the people you have in there. yes the name helps but its the staff that makes it homie and gets people to come back.
"Great Place to Stay in Boston area"
07/11/14 08DesertRat Arkansas City, Kansas
We booked a block of rooms at the Best Western for a large family event taking place in the area. The rooms were clean and comfortable. The breakfast was very good and everyone from the desk staff to housekeeping were friendly and knowledgeable. They went out of their way to insure our needs were met.
"Great for a business trip"
07/09/14 veebee43 Baltimore, Maryland
Clean, comfortable room with necessary amenities for a business traveler. Competent, friendly staff with quick check in and check out. I would definitely stay here again. This place would work for a family also.
07/06/14 Sonyamarie A woodbridge, United States
nice, clean ,friendly staff, good value in comparrison to other area hotels that wanted 2-3 times as much . shuttle was a rip off and return driver was a total JERK but HOTEL said that was actually third party ..Over all nice stay kids loved breakfast.
06/21/14 Stefaine C Logan, United States
Very nice hotel. I would have liked for it to be closer to town but the others were full. Great Breakfast. Had all the usuals. Yogurt, boiled eggs, sausage links, egg/cheese omelet, cereal. Very close to the New England Patriots stadium.
"Hotel near Boston"
06/14/14 ak11SaratogaSprings Saratoga Springs
Satisfactory for a overnight - easy drive to downtown Boston. Clean and comfy - It worked out well when all the hotels we usually stay in were booked and we had to look a bit outside of the area - better then we expected.
"Convenient, Clean & Comfortable"
06/08/14 McPhandrea Manchester, New Hampshire
My husband and I stayed here to attend a concert at the Xfinity Center. We booked last minute and got a great deal. The people were friendly and the hotel was clean and comfortable. Just what we needed for the night. Will stay there again for another concert. Way better than driving home late at night.
"Dont use shuttle bus for Gillette Stadium"
06/04/14 Miranda C Norway, United States
Paid the 20 to take shuttle to Gillette they dropped us off 2 miles away made us walk even further down the road and picked us up at an elementary school in the dark was very scary! will take my care next time!!! Phone never worked in our room!
"Good Distance from Boston and Patriot Place"
06/04/14 Tristan D Indianapolis, United States
Location. Location. Location. Right off the highway and enough distance from downtown Boston so traffic is not a concern and close to Patriot Place. Hotel is clean. Friendly staff. As a resting place, it was perfect for our needs.
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