"What a let down...."
First, this was not near the castle instead it was in poorly cared for circa 1970 condo's. The shower leaked through the ceiling to the living room it was bare minimum as far as style, taste, etc...It looked like a college apartment. The castle was closed for a wedding. It was on an island so there was no place to get food, etc...Bad first night in […] Ireland! I would not recommend it. Read moreGenuine Hotels.com guest review
"Rooms need upgrading"
Some of the Furniture needs replacement. There is no air conditioning, which, if you are on the top floors, could be problematic. We spent an uncomfortable night on the third floor on a warm June night. For a hotel of that caliber and expense, there should be accommodations for warm temperatures.Genuine Hotels.com guest review
"Wee bit of heaven on an island."
The Waterford Castle is fantastic and the ONLY reason to go to Waterford. The remote location truly sets it apart from anyplace. It's quiet. The food is top quality. Service impeccable. The rooms are large and comfortable. The building is a pleasant mix of old furnishing and modern. A bit expensive, but worth every penny...and more.Genuine Hotels.com guest review
If you want to stay in the Castle you need to specify. We were in one of 40 very nice villas-a little disappointing since we wanted a castle stay. The villas were lovely-my only complaint is no one from the hotel oriented us to how things worked and there is no phone to call the desk with questions and problems. TV remotes did not work, Fireplace did […] not function and couldnt get dead bolt on back door to work. Not major issues but still....setting is beautiful but accessible only by ferry so not easy access to the city if thats what you are looking for. If you want quiet and seclusion its a beautiful place! Read moreGenuine Hotels.com guest review
Great staff. Upgraded us to a suite without request, and when they realized we needed different bed sizes, moved us to another one.Genuine Expedia guest review
Our lodge was not quite what we expected. It was large, with 3 bedrooms, with kitchen and laundry in the lodge. Only big issue was the back door would not lock. Only stayed one night, otherwise we would have made a bigger deal of it. Fantastic service in castle for dinner and breakfast!Genuine Hotels.com guest review
Great value and customer service.Genuine Hotels.com guest review
"Very Disappointing reservation information"
Read info on site explaining 14 rooms in the castle. When booking we thought we were getting a room in a real castle. Arrived to find out we were down the road. Place was nice but not IN the castle. Checked in, got in the shower and COLD water. To notify the desk I would have to dress, get in the car and drive to the castle - no phone. Found out in […] the morning that maintenance did not turn the hot water on. No where does the site explain room difference. Not worth it! Read moreGenuine Hotels.com guest review
"Life on an Island"
This hotel is down the road from Waterford Castle on the Same Island. It requires a quick ferry ride the makes it extra special. The lodge is a two story, 3 bedroom, 3.5 bath home with full kitchen, washer and dryer. The warm fire place and comfy couches were perfect for watching a bit of TV after a long day of site seeing. There were deer wandering […] through the forest surrounding the lodges. The castle is open for breakfast, lunch, tea, dinner which requires reservation. There is a lovely library in the Castle for a pint before heading into Waterford for dinner. Read moreGenuine Hotels.com guest review
"A fun and romantic castle experience!"
This is definitely an old castle, so you'll need to be willing to not have as many modern amenities… But the experience was great. We stayed in the main castle. They have a fire going when you enter in the evening and get to sit around and read books and enjoy the warmth. The rooms are large. Be aware that the lodges are not part of the castle at all, […] and are fully modern condominiums that are a few hundred yards away. Breakfast in the morning was fantastic. I walk around the Gardens was beautiful. The location on an island makes it even more fun. Taking the ferry to get across was very simple and did not cost anything. A bit high-priced but worth the adventure and experience. Read moreGenuine Hotels.com guest review
Unfortunately my reservation had to be cancelled due to roof repairs. The two people I dealt with were so great. They found me a new hotel that was equal to the castle, and made sure everything was taken care of as I was in the states and they were in Ireland at the time. When I got to the new hotel I was surprised to find a nice gift from the hotel. […] I hope to go back to Ireland someday, I will be sure to book time at Waterford castle. I gave them all fives because if my experience with a cancellation was so great, I can only imagine staying at the hotel is just as wonderful. Read moreGenuine Hotels.com guest review
"Magnificant fairytale castle."
Beautiful grounds and building. Friendly, helpful staff. Very nice room, but only a full size bed. The bath was as big a bedroom, with claw foot tub (difficult to shower in). The decor was beautiful, lovely views. The dining room was lovely with excellent food!Genuine Expedia guest review
We thought we were staying in a castle. We were not.. We did not. Didn't even get to tour the castle after taking a ferry ride to get there. This was the most disappointing stay of our entire trip.Genuine Hotels.com guest review
Great location and great lodge! I wish I had more time there!Genuine Hotels.com guest review
"Be prepared, not disappointed."
the Castle is awesome and lodges are great for certain vacations but be prepared. Do not stay in the lodges for a romantic "castle" experience. At arrival we were impressed with the Castle and the lodges would be great for a large group like a family reunion or a large group golf weekend out but for my wife and I the 3 bedrooms and 4 baths were a bit […] overkill and totally not the Irish experience we were looking for. We were welcomed to the lodge with lights that didn't work, buckled floors, and overall poor upkeep; not horrible, just not what we expected for the price. We went to the guest reception and noted the wiring issues for repair then enjoyed a drink in the quaint castle bar. The next day we returned from seeing Waterford and went to reception to ask about the dress code for dinner at the hotel; upon arrival we were informed the Castle was closed for the evening and next morning for a wedding party. While i didn't want to spend a small fortune on dinner we planned to make used of the Castle we paid for. At this point i expressed my disappointment with the receptionist and the general manager promptly showed up to assist us. He informed us the Castle is under new ownership and the previous owners may have misrepresented the property in their advertising. He was excellent, offered a partial refund, and helped us find lodging in Kilkenny. The Castle has a lot to offer but make sure you are getting what you are looking for. Read moreGenuine Expedia guest review
"A step back in time"
The good news: the atmosphere and attention to detail plus great scenic trails for walking. The bad news: I think my mattress hailed from the 1960s. Too many people had sat on the side of that bed resulting in a very lopsided pitch. Nearly fell out each time I turned over. BUT I would stay there again in a heartbeat.Genuine Expedia guest review
If you are going to Waterford, stay at the Waterford Castle. The hotel food was amazing. The grounds are nice and there is even a nature trail that proves an easy stroll around the island. We visited the golf shop and enjoyed it even though we aren't golfers. We picked up a few things for family and continued our walk. The room was amazing with a GIANT […] bathroom. Personally, I do not like claw foot tubs but every once in a while it's not bad. The staff was very friendly and helpful with all of our questions. I can't wait to go back. Would be a great place for a wedding or special event! Read moreGenuine Hotels.com guest review
"Everyone should stay in a castle"
What a great entrance as you drive onto a small ferry for the ride across to the island that has a Castle and a golf course.... and no more. The people were wonderful, the scenery was stellar and the first was first class. What a nice way to turn off for a while. Stroll the scenic walk and enjoy the quiet time. The rooms are old, but then again it is […] a castle. We had dinner in the bar which was really nice and breakfast in sunroom. My wife and I really enjoyed the place. Read moreGenuine Hotels.com guest review
The hotel was absolutely beautiful. It sits on an island by itself which was beautiful scenery. It was quaint. The staff was very helpful and even comped us dinner because of a fan noise in the room. The room was clean and furnished in an old fashioned style which made it all the more incredible.Genuine Hotels.com guest review
Loved this night on our trip. The room island and dinner where great. Will go back on next trip.Genuine Hotels.com guest review
Excellant place to stay. Staff was very helpful. Hotel is a real castle with modern amenities. grounds are wonderful and the idea of riding a private ferry is great. Not very kid oriented but they were accomodating.Genuine Hotels.com guest review
Wonderful. From check in to check out everyone was very accomidating. We arrived late for dining but they allowed us to eat anyway and were very helpful. We did not feel rushed. We enjoyed our room which was much bigger than we anticipated. I was a suite of three rooms. We will definately stay here again and wish we were booked longer on this stay.Genuine Hotels.com guest review
Service was great, breakfast very nice and grounds fantasticGenuine Hotels.com guest review
This castle hotel was just gorgeous from the outside. The ferry to and from the island was very efficient. The staff was friendly and the food was fantastic, although quite pricey. The room was very large but it was in need of some updating and could have used a ceiling fan in the bedroom as it got quite stuffing during the night.Genuine Hotels.com guest review
"what else! its a castle"
wonderful experience, staying in the castle was great, beautiful roomGenuine Expedia guest review
"Definite WOW Experience"
When we drove onto the ferry, the experience began. When circling the drive in front of the castle, all I could think of was that this is what I had always dreamed of. The best bathing experience of all. Beautiful bathroom with claw-footed tub. The grounds and gardens were beautiful. Great food as well.Genuine Hotels.com guest review
"Waterford Castle Waterford Ireland"
Superior. Really wonderful place to stay. The food was excellent. The grounds were beautiful. About as good as it gets!Genuine Hotels.com guest review
Great experience and the highlight of a 3 week trip through the British Isles. Superior facilities and service. Nice detailed touches and extra circular events like the historical tour of the grounds on horse and "trap" and the "hawk walk" in the woods. It was a gem of a place in a pleasant rural setting.Genuine Hotels.com guest review
"Wonderful Place - but getting a bit worn"
I have stayed here before - and enjoyed it enough to come back again. I found it a bit worn around the edges this time. And I hate fighting with shower curtains jury-rigged around claw-footed tubs. There has to be a better answer! Beds need an update as well. Food was pretty good (dinner).Genuine Hotels.com guest review
"Wished we stayed more than one night."
We stayed here one night during a whirlwind tour of Ireland. We expected to stay inside the castle, but were disappointed to find ourselves in an apartment located on the castle grounds. We were not disappointed for long, this very modern clean apartment was more than what we could have asked for. Since there were three of us, we were pleasantly suprised […] to find three bedrooms, three bathrooms, living room, kitchen, and a patio to move about in. We had dinner in the castle since it was late and were pleased with that, but the "smart" apartment was definitely the highlight of our stay; once we figured out how all of the lights and electric worked. Read moreGenuine Expedia guest review
Stayed in lodge which was well equipped and spacious. Externally the lodges were in need of attention. Unique location.Genuine Hotels.com guest review
We stayed in one of the lodges. They are extremely comfortable, very modern & roomy. A couple of wee problems, firstly check in is 3pm, at 4pm the cleaning ladies still weren't finished, which was fine as we only wanted to drop bags & go but we found them extremely rude & hostile. It's a self catering house but we after the morning grill, there wasn't […] a scub or even a cloth to clean up with. Also the cobwebs in the master bedroom false ceiling were unbelievable, not the nicest thing to look at b4 you nod off especially with a fear of spiders. After that though, everything was great. The gas fire is lovely but having an open fire, we were afraid to touch anything on it in case we done damage. A wee brochure would be nice. We had kids with us, they thought the ferry crossing was special & the fact we were on a little island was pretty cool. Walks around the island are lovely but hi-vis vests would be good. All in all the place is fab & we would come back again. Read moreGenuine Hotels.com guest review
"Lodges 1 night Stay"
Lodges really are spotless, luxurious and have absolutely everything you would need - apart from the RTE's and a DVD player. Short walk over to the castle was lovely. Daughters want to go back to their "new holiday house". If given the option on a couples night away I would now opt for the houses instead of a hotel just for the space.Genuine Hotels.com guest review
This hotel was the most uncomfortble hotel i stayed in the room was last done at least 30 years ago floor was dirty there was 3 side lights that partly where brock no minibar bed was on one side going 5 inches in i ended up sleeping on the sofa i never slept on a sofa in a hotel befor it was a disgrace and i would like someone to contact me about that […] asap please Read moreGenuine Expedia guest review
"Waterford Castle- golf condos"
Castle is amazing but was totally booked. We got a great deal on the 3 bedroom golf condos on the grounds. They are well equipped and quite nice. Dinner at the castle was excellent. The ferry over to the island was cool.Genuine Expedia guest review
"Lively hotel on small island"
We really enjoyed our stay here but there were some issues with the food that put a question mark over whether we would return.Genuine Expedia guest review
Had to wait quite a while to check in even after the 3pm arrival time and the carpets could use an upgrade but the hotel is beautiful and the experience of sleeping in a castle is amazing. We also had dinner which was expensive but very good.Genuine Expedia guest review
Really enjoyed our stay. Staff were very helpful, friendly and courteous. The food in the restaurant was very good. Could well recommend the whole experience.Genuine Hotels.com guest review
The staff were inconspicuous but always on hand to help , serve and promote a relaxed environment. The table d'hote dinner was first class. Disappointing that the cooked breakfasts did not maintain the standard.Genuine Hotels.com guest review
"very nice staff"
we stayed in the waterford castle for 2 nights the staff was really helpful and courteous they went out of their way to assist us we had our 6 year anniversary and they were the only ones that made the effort to put that extra touch for us we stayed at the clontarf castle and fitzpatrick and they didnt do anything special except for them it was really […] nice of them.The only thing that i would say was bummer is that the hotel need a little bit of maintenance i know they want to keep the charm of the old style but a little bit of maintenance in it would make it even more magical Read moreGenuine Hotels.com guest review
"Below average service"
The rooms had inadequate lighting with no ceiling lights just bedside and a desk stand light. We went to have dinner there the second night we stayed. At 8.10pm they said it would be fine to come back before 9pm and they would give us a table so we went in to their bar had drink and then returned to the restaurant at 8.40 pm only to be told they were […] fully booked and could not give us a table. I complained that their service was crap and that we were guests staying their. We then walked off only to be followed by the maitre'd who then said they could find us a table which we declined deciding not to risk their food after complaining ! Read moreGenuine Expedia guest review
a magnificent experience service was 5 star so peacefulGenuine Hotels.com guest review
"Great service in the Fitzgerald Room (bar)"
Great service in the Fitzgerald Room (bar)Genuine Hotels.com guest review
"waterford castle get away from it all"
very luxurious, tranquil and romantic close to the hospital,set in lovely groundsGenuine Hotels.com guest review
"One Night Break"
The hotel is very well situated on its own island and is easily accessible by car from Waterford city. The hotel itself is very old world, but well maintained. If you're looking for a break in a modern hotel, this isn't for you. It's almost like a step back in time. Food was very good, however, we did feel that it was over priced. I would recommend […] this hotel for a short stay, but be prepared to pay at the higher end of the market. Read moreGenuine Hotels.com guest review
Très cher pour les prestations .chambre mal meubler et pas assez grande cuisine en dessous de la chambre avec soufflerie des odeurs de cuisine Park mal entretenue beaucoup trot cher pour ces prestationGenuine Hotels.com guest review
Schoenes wasserhotel, etwas nervend die anfahrt mit faehre, ort eher langweilig aber es gibt ein guter italiener, fuer 2-3tage ok, dann sollte man eher golfurlauber sein, unser zimmer war leider mit aussicht auf garbageGenuine Hotels.com guest review
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