All hotels in Addison, Texas, United States of America
1 room, 2 adults
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15200 Addison Road, Addison, TX, 75001, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 274 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Breakfast is average
  • Comfort
    Comfortable
  • Room
    Room is all right
4.0 / 5Excellent
"Close to Restaurant"
The Suite was small, bed was hard, pillows were oddly shaped, room was warm.
Genuine Expedia guest review
Other trip Jul 20, 2015
Denise
US
3.0 / 5Good
"hotel in dallas"
The only disappointment was that I thought the pool was supposed to be indoors and bigger but everything else was fine.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2015
A Traveler
US
2.0 / 5Fair
"Stay was ok,staff horrible.."
I might stay there again but staff need more training on putting customers first..
Genuine Expedia guest review
Other trip Jun 29, 2015
honest,likable.
US
5.0 / 5Outstanding
"Clean hotel"
The hotel was clean, breakfast was great, location to visit our son was great. Will stay again
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
John
US
5.0 / 5Outstanding
Excellent definitely recommend this hotel
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
A Traveler
US
1.0 / 5Poor
"Hawthorne Suites not very sweet"
Old facility; worst air conditioning system in years; frayed towels; poor TV channel selection; tub and shower curtain in poor condition.
Genuine Hotels.com guest review
6 night business trip Jun 7, 2015
A Traveler
US
2.0 / 5Fair
"A little too buggy for me"
Hotel seems to be getting run down- many insects in my room- ants, flies, black hard shelled crawlers. Only 1 remote control but 2 tv.s Bi fold door to closet was broken.
Genuine Hotels.com guest review
3 night trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"happy with stay"
Air conditioner did not cool the room down well. The bathroom sink didn't drain well. Other than that, room and our stay was great.
Genuine Hotels.com guest review
1 night romance trip Jun 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay! Great Staff!"
I had an excellent stay at this hotel. The staff was very friendly and very helpful. I will definitely be back.
Genuine Hotels.com guest review
1 night romance trip Jun 9, 2015
A Traveler
US
4.0 / 5Excellent
"Addison stay"
The hotel stay was great. The charges before the stay and the room key not working near check out was not.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Demitres
US
4.0 / 5Excellent
"Memorial Day Weekend"
Rooms were nice and location in Addison was central to 100 restaurants. Addison airport noise was minimal. Rooms were comfy but chairs were thread bare on the arms. Breakfast was sparse and almost gone if you arrived after the first 90 minutes. There was no breakfast at all on Memorial Day, just coffee. Staff was pleasant and genuine.
Genuine Expedia guest review
Other trip May 27, 2015
John
US
5.0 / 5Outstanding
"Great!! Will stay there again."
Everything was great. Will stay there again. Thank you
Genuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Addison Galleria
Michele, Thank You for staying with us. I'm happy you enjoyed your stay. Look forward to having you again. Suzie Grippon Front Desk Manager
2 night family trip May 20, 2015
Michele
US
3.0 / 5Good
"Noisy"
The room was nice. The facility was nice and in a great area. The location of my room was awful. There was a loud roar every 5-10 mins. I was located between the elevator and the elevator equipment room. There should NOT be a room there at all. I've never heard of such a thing. The whole idea of getting a hotel is to sleep comfortably. That was next to impossible
Genuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Addison Galleria
Kendra I do appreciate you taking the time to write this review. We will look into this matter. I would love to see you stay again with us.
3 night business trip May 14, 2015
kendra
US
5.0 / 5Outstanding
"Nice and clean hotel"
Hotel was nice and clean. Have plenty of restaurants close by in walking distance. Bed was very comfortable to sleep in. The hotel staff was awesome. The only negative thing have to say is checkout time need to be at twelve
Genuine Expedia guest review
Other trip May 18, 2015
fee
US
4.0 / 5Excellent
"Good deal,comfortable, great location for restaura"
Room was comfortable. It was a good value and would consider a return. A few issues:Toilet valve was broken so did not flush. It was fixed immediately. Water pressure in kitchenette was weak.
Genuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Addison Galleria
Charles F..We do appreciate your business and look forward to seeing you on your next visit to the area.
1 night business trip May 12, 2015
Charles F
US
2.0 / 5Fair
"not what i expected!"
Once i got there the building is not what i expected the guest there seemed live there...just not the quality expect for addison because. The area is nice and was told i could pay for the room at the hotel and nothing would be bebdebited until checkot and that was a lie..i checked out and checked into the courtyard in the smae area and pd less!!!
Genuine Hotels.com guest review
2 night business trip May 6, 2015
A Traveler
US
3.0 / 5Good
"average"
Nothing special. Nothing was particularly nice. But terrible either.
Genuine Hotels.com guest review
3 night business trip May 4, 2015
Brian
US
2.0 / 5Fair
"Pathetic Service and Laughable Breakfast"
Room was okay. There was only one coffee cup in the room, so my husband and I had to share our coffee. Justified staying here because in the past, they always put out a wonderful breakfast. Unfortunately, during this stay, the lady dealing with the food felt it more necessary to spend her time talking with the front desk lady, rather than tending to her business. We waited over 40 minutes to get more food but it didn't come. We watched about ten people comment and leave before we gave up. As we checked out, we mentioned the poor service for breakfast and we were told "That's too bad," by the front desk lady (who was gabbing with the breakfast attendant) Yeah... it's too bad that we won't be back.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Darron
US
4.0 / 5Excellent
"Marriage Bootcamp"
A pair of my brand new shoes came up missing and the manager still had yet to reach out to me.
Genuine Hotels.com guest review
4 night business trip Apr 28, 2015
Nicole
US
3.0 / 5Good
"Great area but dissapointing stay"
Our toilet was cracked. The room was not clean. We had to ask for cleaning supplies. The staff in the morning was not friendly.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"overall happy"
Overall the hotel was great in a great location, the only thing we didn't like was the bed was a little hard.
Genuine Hotels.com guest review
2 night romance trip Apr 23, 2015
Don
US
4.0 / 5Excellent
Toilet overflowed on first use. I let front office know this
Genuine Expedia guest review
Other trip Apr 24, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel for business"
It was a good hotel. There were some maintenance issues in the room, and the pillows were tiny, uncomfortable squares, but I was able to request regular sized pillows from the front desk. Housekeeping was great, and the hotel staff was friendly. It was nice having a full sized kitchen in the room and it was very spacious. Overall, I enjoyed my stay.
Genuine Hotels.com guest review
5 night business trip Apr 12, 2015
Chad
US
5.0 / 5Outstanding
"Great room"
Wonderful!!
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Marquita
US
5.0 / 5Outstanding
"Nice!!!"
This hotel was very nice and deserve nothing but great ratings. You feel at home because it was so cozy and had everything you need. We stayed in the queen suite and it was very nice and the price was very reasonable.
Genuine Expedia guest review
Other trip Apr 20, 2015
Battie
US
4.0 / 5Excellent
"Family down time"
Great family hang out. Easy access to many places and sites.
Genuine Hotels.com guest review
2 night family trip Apr 10, 2015
Nanette
US
3.0 / 5Good
"Disappointed based on prior reviews"
Hotel skimped on repairs - for example toilet tank cover was broken and they had thick caulk like substance repair, bath tub had small crack, The bed was very comfortable, linens nice, had a TV in main area and one in bedroom but only one remote. I think they are trying but missing the mark. I will chose a different hotel next visit.
Genuine Hotels.com guest review
2 night family trip Apr 8, 2015
A Traveler
US
3.0 / 5Good
"N/a"
Itwas okay but rather it be a two room suite
Genuine Hotels.com guest review
2 night romance trip Apr 3, 2015
A Traveler
US
4.0 / 5Excellent
"Big rooms and close to many restaurants"
The hotel was very modern and clean. The staff was helpful in making sure that our disjointed party was able to get into rooms quickly with minimum of hassle that could have occurred since all rooms were under one name. There are multiple restaurants within walking distance,
Genuine Expedia guest review
Other trip Apr 7, 2015
jim
US
4.0 / 5Excellent
"Extended stay rooms at a daily rate"
Extended stay rooms at a daily rate; this property was an excellent location with ease of access, good, clean rooms with more than all the amenities--full size refrigerator, cooktop, toaster coffee maker, microwave, and a full set of dishes and utensils.
Genuine Hotels.com guest review
4 night business trip Mar 15, 2015
Peter
US
4.0 / 5Excellent
"Nice, decent"
Nice, wish they would mix it up breakfast wise. Full size fridge was overkill for business stay but nice for families.
Genuine Hotels.com guest review
4 night business trip Mar 15, 2015
Jeffrey
US
4.0 / 5Excellent
"Nice stay"
Staff outstanding... liked the rooms lay out...facilities needed work.
Genuine Expedia guest review
Other trip Mar 17, 2015
A Traveler
US
4.0 / 5Excellent
"Gnats"
Room was good,but the gnats were sure in effect.
Genuine Hotels.com guest review
2 night family trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great Place"
The staff made us feel welcomed, and were very courteous, the breakfast was warm, fresh, and good. The location was excellent and close to great places to eat and shop. We Will definitely stay here again!
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
Lisa
US
5.0 / 5Outstanding
"Wyndam for Disney Auditions"
The location was perfect. Guest services was friendly and fast. Room was very nice and clean. Continental breakfast was perfect. No complaints! Would definitely recommend.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Stacy
US
5.0 / 5Outstanding
"Unexpected get away"
It was great!!
Genuine Hotels.com guest review
3 night romance trip Feb 19, 2015
A Traveler
US
1.0 / 5Poor
"Fishy Oder"
Horrible fishy order everything the air turned on.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent value"
Had a great experience mid-week at the suites. Staff was very friendly and room was clean and well maintained. Great value for the price point.
Genuine Hotels.com guest review
4 night business trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
Great comfortable nice quiet friendly people also very peaceful
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Our new favorite"
My wife and I do a weekend getaway once a month. We found the Wyndham and love the room with a full size fridge, range top, and diswasher. The room is spacious and well appointed. The only drawbacks were the hard bed (common for hotels, and we're accustomed to a soft bed), and that the bed was very close to the AC unit. There was room for it to be farther away. The only other complaint is the $30 dollar ding on my debit card. That money will be unavailable to me for at least a week. Have the staff mention the reason for the charge and that the request for a card isn't for the hotel stay. I'd have gladly used a credit card instead if I'd been told why a card was requested. I'm still rating the hotel at five stars due to the helpful and friendl staff, the quality of the room, and the well done breakfast.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Randy
US
5.0 / 5Outstanding
"Cool Beans."
No problems. No worries. Relaxed and comfortable. Love Addison neighborhood!!
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Victoria
US
5.0 / 5Outstanding
"Suite in Addison"
Great value for a suite in Addison TX.
Genuine Hotels.com guest review
7 night family trip Jan 17, 2015
John
US
4.0 / 5Excellent
"everything you're looking for in a budget stay"
Nice clean low frills hotel, conveniently located. Suite setup is very nice even though a tad cramped. Felt like a safe quiet area, lots of good restaurants within walking distance. Complimentary breakfast was great: eggs, sausage, cereals, fruits and my fave: freshly cooked waffles. Great deal.
Genuine Hotels.com guest review
1 night trip with friends Jan 20, 2015
Rodney
US
1.0 / 5Poor
"Perfect Hotel for people who love plumbing noises"
Very loud in the middle of the night, a Loud "swoosh" can be heard above your head and descending toward you every time a toilet flushes. If a door opens or closes down the hallway you can hear it, and in short not recommended unless you like that sort of thing. Perhaps they should have used contractors and materials which deaden noises because this place seemed to amplify them.
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
jeffrey
US
4.0 / 5Excellent
"Good price and location."
Lots of food and such to walk to. We were in town for a football game and the whole area was really accommodating to all the fans.
Genuine Hotels.com guest review
4 night trip with friends Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Best bang for your buck!!!"
Not sure if it was just a timing thing or what but the deal for our room was the best I've ever had staying in Dallas. My wife and I felt like the room should have cost twice as much as it did. Very nice and clean. All the staff was very friendly as well. This is going to be my go-to hotel every time I stay in Dallas now for sure.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
"Nice stay at a great price"
Bed a little hard for my liking, but overall good stay.
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
dante
US
5.0 / 5Outstanding
"January 2015 trip"
The hotel stay was great. Rooms are very clean and comfortable. The closet door was broken but dealt with it.
Genuine Hotels.com guest review
1 night trip with friends Jan 10, 2015
Shelly
US
3.0 / 5Good
"Disappointed"
Frankly disappointed, lack of food for the breakfast, one morning sausage gravy but no biscuits a tiny amount of eggs, later mornings were better. Also the workout room was unavailable due to someone driving their car into the room, but there did not look like damage from the outside (the wall was intact). The staff were nice and the room was pretty clean, but they should have made notice of the workout room, knowing this I definitely would have selected another hotel because it was part of my criteria.
Genuine Hotels.com guest review
4 night family trip Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"One night at the Hawthorne"
Previous reviews were on target. Tight parking spaces. Suite was small but clean. Comfortable bed. Cordial staff. Hot breakfast was good with attendant on duty replenishing food items. Well worth the price.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
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