Good room for the priceGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson Thanks for staying with us!! We hope to see you again soon!
The Holiday Inn Express delivers what you'd expect--a nice hotel at a nice price. It's convenient to the airport, one neighboring casino (Sunset Strip), and some local big box store shopping. The pool is nice and the breakfast was fine.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson Thank you for taking the time to post a review of your experience with us!! I am glad that you found our property convenient to your needs! We hope to see you again soon!
"Just your basic hotel"
I had an emergency in Las Vegas on Memorial Day weekend. I drove in at 12:30 in the morning and every hotel room was booked! I checked Hotels.com and found this room in Henderson. It was clean and they served breakfast. It was terrific in a pinch, much more than I expected.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson WOW! Thank you for your fantastic feedback!! I am glad we were able to accommodate you during such a busy weekend!! Please keep us in mind when traveling in Henderson in the future!
"one night stay"
One night only---the room was clean and comfortable, but the a/c was really loud. The walls were paper thin as well. Not a restful sleep. It was close to alot of amenities, but wont be back. We will try another.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson Thank you for taking the time to provide us with your feedback! I wanted to apologize for the inconvenience of the loud a/c unit in the room! I apologize that you were unable to have a restful night's sleep. We are getting excited about our renovation starting in July, and I would like to personally invite you back after our renovation so that you can see some of the improvements we have made, especially with regard to room insulation/soundproofing! Again, thank you for posting a review and thanks again for staying SMART with Holiday Inn Express!
the staff could not have been nicer from the front desk to housekeeping. thank youGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson We take great pride in our staff's service and are always looking to exceed guest expectations! Thank you for posting such a thoughtful review! We hope to see you again soon!
"Convenient, no-hassle stay"
Had a quick one-night stay on a Friday night. Upon late arrival (around 11:00pm), staff at the front desk was very helpful and friendly. We got checked in and headed to our room within a couple minutes. Our room was clean and comfortable, and came with fridge and microwave. The front desk staff was helpful and accommodating in finding us some paper […] plates and utensils late that night. Morning breakfast was your typical fare: pancakes, cinnamon buns, cereal, oatmeal, eggs, bacon, and your standard variety of pastries. Called front desk requesting a late check out, and was happy to be offered a 1pm complimentary check out. Overall, very satisfied with our stay, would recommend. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson WOW!!! I am so thrilled to see that you've had such a wonderful experience and decided to post your experience for others to see!! I am proud to have such a hardworking staff who goes the extra mile for our guests! Please keep our property in mind when visiting Henderson in the future. We hope to see you next time! Thanks again for staying SMART!
Very pleasant and friendly staffGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson Thank you for taking the time to post a review!! We hope to see you again next time! Please keep us in mind when traveling through Henderson in the future!
This was our favorite hotel on a week long trip to four states. It was perfect from the spacious room with a couch, to the awesome front desk staff, to the great breakfast and complimentary newspaper, to the fresh baked cookies in the lobby. Must stay place. Everyone's favorite room on vacation!Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Henderson I am glad to see that we were your favorite property on your vacation!! Please come visit us again in the future - we will be more than happy to take care of you! Thanks again for staying SMART! :)
"Nice hotel right behind sunset station"
Staff was nice. Clean lobby area. Nice free continental breakfast. Hotel needed a clean upon first glance but since I has a 3 year old I get the pleasure of playing trucks on the floor...... Needless to say the maid could've done a much better job vacuuming. Kids stomping in the room above at all hours and a hotel employee trying to open up a door by […] rattling the it for 30 minutes for a locked out neighbor after midnight where the lowlights of the place. Overall nice place, just some common sense by the maintenance man, maid and some parents minding there children late at night could have made this a perfect stay. Read moreGenuine Expedia guest review
"Nice but thin ceilings"
Overall a nice place but, a bunch kids above us sounded like an army marching very early in the morning.Genuine Hotels.com guest review
"Good Location Kid Friendly"
Loved loved loved the free breakfast in the morning. Very yummy and the staff was really friendly and helpful with whatever we needed. Good location close to shopping and the Chocolate Factory. The rooms were pretty outdated and the hair dryer had a short in it but other then that the stay was wonderful for the price.Genuine Hotels.com guest review
The staff was very friendly and helpful. The hotel was clean and comfortable. It was a great stayGenuine Expedia guest review
GREAT LOCATION, CLOSE TO SHOPPING, FRIENDLY STAFF AND GREAT COOKIES.Genuine Expedia guest review
"Very clean and comfortable hotel"
Although, this place was a bit of a drive to the Strip, I would stay here again. The rooms had a lot of space and it was nice to have a living room to spread out. Breakfast was just ok, but I liked the coffee, oatmeal and pancakes.Genuine Hotels.com guest review
"Great non-gaming facility!"
All expectations met, even the included breakfast.Genuine Hotels.com guest review
Love the place..just need to be a little more clean room sheets need an upgrade specially the children's bedding..we were a bit on the down pool area was close do to some feces on the pool it just took them to long to take care of it..other than that place is awesome staff is helpful and very resourceful.Genuine Expedia guest review
Like the area, close to lot of shopping and eating area!Genuine Hotels.com guest review
Several issues with this motel that would cause me to not stay again. The coffe maker in the room was corroded and did not work. When we asked for a new one a the front desk we were given a dirty coffee maker and told we would have to wash it. This one was missing the basket and also did not work. On our first day back to our room, after the maids had […] cleaned they did not close the door all the way so it had been unlocked all day. Good thing we did not leave any valuables in the room. The elevator needs fixed as it is very noisy and makes terrible noises each time we used it. Their was only one bar of soap provided in the room so we have to switch it from the sink the the bathtub each time we needed to shower. I have never stayed in a room where they did not provide a bar of soap for both the sink and the tub.The bathroom sink drains very slow, not good. Read moreGenuine Hotels.com guest review
It was nice , good location and quiet. I was in the third floor. get the code for the WI FI before you go in your room because I never got an answer by phone when I called the Front Desk.Genuine Hotels.com guest review
Hotel is clean and comfortable, nicely furnished and in an area that is walkable to restaurants. Airport shuttle is nice too though does not make many runs/ day.Genuine Hotels.com guest review
"Nice the shuttle service really dissapointed me"
I found it comfortable had the chance to compare it with Hampton and way much better,shuttlle service TERRIBLE some staff EXCELENT some some AMAZINGLY ANNOYING NOT WILLING TO HELPGenuine Expedia guest review
Nice hotel, friendly staff. I really enjoyed this hotel as my family and I did not have to wade through a casino to get to our rooms. Little kids plus lights and bells and sounds...not a good combination. The breakfast was good, my little ones still talk about how much fun it was to push a button and have a pancake come out of the machine and it actually […] tasted good. Read moreGenuine Expedia guest review
We were here visiting family not Vagas, so the location of this hotel was perfect for easy access to resteraunts and shopping. The hotel was clean and friendly and I'm sure we would stay there again for a future trip.Genuine Expedia guest review
We were very impressed with the hotel. The room was very clean and comfortable not only for ourselves but for our children. Any future stays in Vegas with our children will be at this hotel...as long as the price is still reasonable.Genuine Hotels.com guest review
"I'd stay again"
The staff was so friendly and I loved the location of our room......Top floor all the way to the end. I had my dog with me, and it made it convenient to take the stairs in and out with her. I don't have much to complain about except our fridge wasn't working. We went in the dead heat of summer and would have liked to keep bottled water in there. But […] with that said, I have no doubt if we told the front desk about it, they would've changed it out right then and there. We only did a 2 night stay, so it wasn't worth saying something about it. Otherwise, wonderful hotel with great staff in a great location. Restaurants all around and shopping right around the corner. I would definitely stay there again! Read moreGenuine Hotels.com guest review
Holliday Inn Express has always been my favorite place to stay. I had my sister with me who does not get hotels very often so I bragged you up and you all did not let me down, she was pleased with the whole experience.Genuine Expedia guest review
The room looked spacious and clean at first glance. Then we saw a 1" roach, not rare in the desert tho lol. I killed it, dumped body in trash near elevator, then I opened our microwave and there was a plate of food from previous guest. Back to elevator trash can. Then I noticed a few crumbs between the beds. We were leaving so I asked front desk to […] send someone to go vacuum the room. She said she would do it herself as there was no evening cleaning crew. Poor planning in Vegas! Breakfast was fine, attentive staff, super cool auto pancake machine! I want one for home lol. I might try a diff hotel next time, but I liked the location and don't want to stay at a smoky casino hotel. Oh and it was extremely hot in the elevator and hallways, like they are saving money on the AC bill. Read moreGenuine Hotels.com guest review
"Hotel staff are rude and racist to Filipino people"
I called in the day before to ask if i can check in early, George says we can but when we get there this lady says not and when we came back to check in at 3pm she gives us this small room she said thats all she have so when I showed her executive suites reservation i made she claims its on the 3rd floor and elevator is not working. Then after 5 minutes […] she finds us a room on first floor. All of a sudden ur full then u have vacancy. I wouldn't go back to this hotel at all. Read moreGenuine Expedia guest review
"Good location but very tired looking decor"
My room was noisy. I could hear every movement from the people on the thrid floor. The air conditioner and refridgerator were loud.Genuine Expedia guest review
"Different then website"
Our room looked nothing like website. It was clean but definitely well worn.Genuine Hotels.com guest review
Room was nice, staff was pleasant, and the complimentary breakfast was delicious! Everything was very convenient.Genuine Expedia guest review
"Noisy tractor trailers!"
This hotel didn't seem to have anything exceptionally good or bad about it; just totally generic. Someone mixed up our checkout date so our keys went dead in the middle of our stay. Quick fix and staff was nice enough. There was a whole row of tractor trailers that park directly behind the hotel (apparently the drivers were hotel guests) but the trucks […] were REALLY loud, REALLY early in the morning (starting at 5:30 a.m.) I had earplugs in and my husband who usually sleeps through everything was awakened by them as well. Loud generators running and dinging backup bells. Seriously?! We wouldn't stay there again because of this. Oh and it was a colossal design fail to have no separation between the kid suite and adults. Clean facility. Comfy bed. Not enough to win us back though. Read moreGenuine Expedia guest review
Everything seemed safe and secure. The room was clean, close to new furnishings. breakfast met standards at other holiday inn expresses. The staff went above and beyond to help us settle in.Genuine Expedia guest review
Awesome, great location - not too far from the strip and close to hoover dam. Great Staff, very pleasant and accomodating. Great breakfast.Genuine Hotels.com guest review
"Spacious room, excellent breakfast"
Room is much larger than other Holiday Inn Express we have stayed. Breakfast is excellent as usual. Convenient location.Genuine Expedia guest review
Hotel was very clean, staff helpful and courteous. I would definitley stay here again and recommmend.Genuine Hotels.com guest review
"Pleasant stay and nice staff"
Pleasant stay and nice staff all around. The room was nice and clean.Genuine Expedia guest review
If you can't stay in your own home, then Holiday Express is the next best thing. We have stayed in several, but the Henderson NV location the most often. Very clean, very comfortable. Breakfast buffet is excellent.Genuine Hotels.com guest review
"GREAT value for the money!"
The service was excellent. Everyone went out of their way to make our stay pleasant. Karla (at least I hope that was her name--I am so bad with names) was particularly sweet. She recommended us to Lucille's for a delightful dinner and made several other suggestions that we WILL try on our next visit.Genuine Expedia guest review
It was ok.Genuine Hotels.com guest review
"This place WAY overpriced, for second-rate value"
Holiday Inn Express Henderson is WAY overpriced for the value. The property overall is run down and needs a major renovation, and they charge you rates as if they have ALREADY renovated! The one elevator in the facility groans loudly, like it is going to break down at any moment. The mattresses are saggy and the bed sheets are of cheap quality. Carpeting […] is cheap, and frayed. Water pressure is low. The Tues-Wed-Thurs only "hospitality" from 5-7pm is a joke...some ham and cheese with hamburger rolls, spread out in a table with paper plates. Oh, and potatoe chips! The breakfast is lame. Overall, a run down second-rate facility trying to masquerade as something much better. Worst of all, the room heating/air conditioning are those motel-type units by the window, that keep you awake at night because they sound like a jet engine! Read moreGenuine Expedia guest review
$30+ cab ride from airport. Or, you can take their bus which runs every two hours IF you scheduled it 24 hours in advance. Not a good choice for a layover.Genuine Hotels.com guest review
"More than we expected!"
We had to come to Vegas for a funeral, but had to bring our very large, but well behaved dog with us. I saw another dog there as well. Never heard a peep from any pets. The room was clean and comfortable. They had a taco bar in the lounge with beer and wine in the evening. After which there were cookies for a night time snack and then in the morning […] a very nice and ample breakfast bar. What else could you ask for? The only snafu was 2 college baseball teams staying there the same night. It was a little noisy with slamming doors and people running up and down the hall. A cordial phone call to the front desk settled everyone right down. Kudos to the staff. Really, you can't go wrong here, especially for the money. Read moreGenuine Expedia guest review
"Free dinner? I'm sold"
"Professional and comfortable."
A pleansant, knowledgable greeting late at night and in the morning by the same employee! He was working a double shift. Good job, J.J.! A lovely breakfast presented also. Will stay here again. Thank you.Genuine Expedia guest review
"Close to Ironman venue"
Hotel was very comfortable, staff was very friendly & willing to help in any way, complimentary breakfast was good. We stayed in Henderson because it was close to the Ironman in which our daughter & son-in-law were participating. it was very convenient to that location, and close to Lake Mead & other vistas that we visited. Had a great visit.Genuine Hotels.com guest review
"Good value for money"
It was a pleasant stay. The fitness room was rather small and had old equipment but it was clean at least.Genuine Expedia guest review
Very satisfied, met our needs for a convenient, clean and quiet stopover. Would definitely stay again. Nice breakfast.Genuine Expedia guest review
"Convenient location, quiet, good staff, and nice b"
Good service from staff. Nice to have breakfast. Quiet location. Easy access. Would definitely stay again. Thank you.Genuine Expedia guest review
The hotel staff were helpful and courteous. The room was comfortable in terms of temperature - it was over 100 degrees outside. The one disappointment was to see black mold in the ceiling above the shower.Genuine Expedia guest review
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