Omni San Francisco Hotel - San Francisco

500 California St, San Francisco, CA, 94104 United States
Hotel Info: 020 3 027 8143
Guest rating 9.4 / 10
95% Recommend
(Neighbourhood average 8.9)
9.4 overall guest rating
Reviewed by 226 guests
Average for the neighbourhood is 8.9
"Will definitely return to this hotel - great location and helpful staff"
 by P from Dublin Ireland
This hotel is located in the Financial District of downtown San Francisco. It is ideally located ...
26/08/2008
37.79299, -122.40274
Hotel coordinates:

Street map

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Guest review summary

  • 9.4 Average rating: All Trip Types
  • 95% Recommended
  • 226 Reviews
  • 9.4  Hotel Service
  • 9.4  Room Comfort
  • 9.6  Hotel Condition
  • 9.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (226) 9.4
Business (30) 9.2
Romance (78) 9.4
Family (23) 9.4
With Friends (21) 9.6
All Others (74) 9.2

Overview

Location.
This business-friendly city-center property is located in San Francisco, close to 555 California Street, Old St. Mary's Cathedral, and St. Mary Square. Also nearby are TransAmerica Pyramid and Union Square.

Features.
Omni San Francisco Hotel has a fitness facility. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and business services. Omni San Francisco Hotel has a restaurant and a bar/lounge. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. The staff can arrange concierge services, wedding services, event catering, and dry cleaning/laundry services. Additional amenities include valet parking, 24-hour room service, and multilingual staff.

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. In addition, amenities available on request include refrigerators and wake-up calls. Guestrooms have cable television with premium TV channels and pay movies. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature shower/tub combinations, bathroom phones, and bathrobes. Guestroom services include housekeeping.

Notifications:

  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pets: US$ 50 per pet, per stay

    Why book with us?

    Facilities

    Services

    • ATM/banking
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge services
    • Currency exchange
    • Doorman/doorwoman
    • Express check- in
    • Express check-out
    • Fitness facilities
    • Internet access in public areas - high speed
    • Internet access - wireless
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet)
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box - front desk
    • Security guard
    • Shoe shine
    • Tour assistance
    • Wedding services

    Business & Event

    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Meeting rooms (small groups)
    • Room service (24 hours)

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs (infant beds) available
    • Desk
    • Dial-up Internet access
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium television channel(s)
    • Refrigerator (on request)
    • Shower/tub combination
    • Smoking permitted
    • Video-game console
    • Voice mail
    • Wake-up calls

    General

    • Air-conditioned public areas;
    • Ballroom(s);
    • Bar/lounge;
    • Elevator/lift attendant;
    • Number of floors: 17;
    • Number of rooms: 362;
    • Patio;
    • Restaurant(s) in hotel
    Check-in time is 3 PM
    Check-out time is Noon
    Pet fee charged at hotel/condo
    Small pets only

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Recreation

    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Motor boating nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Running track/path nearby
    • Sailing nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Guestrooms Guestrooms

    Deluxe 1-2 People

    Deluxe

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs (infant beds) available
    • Desk
    • Dial-up Internet access
    • Electronic check-out
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • In-room safe
    • Internet access (surcharge)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium television channel(s)
    • Refrigerator (on request)
    • Shower/tub combination
    • Smoking permitted
    • Video-game console
    • Voice mail
    • Wake-up calls

    Deluxe 3 people

    Deluxe

    All rooms include

    Deluxe 4 People

    All rooms include

    Deluxe Room with 1 King Bed

    1 king bed. High-speed Internet access (surcharge; complimentary with Select Guest Enrollment). Multi-line phone. TV with HBO. Minibar. Coffeemaker. In-room safe. Complimentary newspaper. Bathroom with marble vanity, makeup/shaving mirror, bathrobes, phone, and designer toiletries.

    All rooms include

    Deluxe Room with 2 Double beds

    2 double beds. High-speed Internet access (surcharge; complimentary with Select Guest Enrollment). Multi-line phone. TV with HBO. Minibar. Coffeemaker. In-room safe. Complimentary newspaper. Bathroom with marble vanity, makeup/shaving mirror, bathrobes, phone, and designer toiletries.

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pets: US$ 50 per pet, per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    Omni San Francisco Hotel Financial District - Ferry Building

    A short guide to Financial District - Ferry Building

    The bulls and bears of industry tread the streets of the Financial District, home to the city’s tallest buildings, including the iconic Transmerica Pyramid. The towers give way to The Embarcadero, the broad, palm-lined avenue that begins at the San Francisco Giant’s AT&T Park and ends at Fisherman’s Wharf. The road passes by the Ferry Building, a landmark transformed into an artisanal food market.

    see all hotels in Financial District - Ferry Building

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • 555 California Street - 100 yards
    • Old St. Mary's Cathedral - 300 yards
    • St. Mary Square - 300 yards
    • TransAmerica Redwood Forest - 300 yards
    • TransAmerica Pyramid - 300 yards
    • Chinese Culture Center - 300 yards
    • Embarcadero - 400 yards
    • Lotta's Fountain - 600 yards
    • Cartoon Art Museum - 700 yards
    • Union Square - 800 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.9 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.5 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Concord Buchanan Field (CCR) - 23 miles
    • Novato Gnoss Field (NOT) - 25 miles
    • Napa Valley Airport (APC) - 30 miles
    • Livermore Municipal (LVK) - 33 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles

    Reviews

    Omni San Francisco Hotel 2008.08.26
    Recommended Trip type: Business "Will definitely return to this hotel - great location and helpful staff"

    Reviewed by P of Dublin Ireland on Aug 26, 2008

    This hotel is located in the Financial District of downtown San Francisco. It is ideally located for both shopping and sighr seeing. The hotel provides a courtesy car for short trips in the area - just look after the driver, a $10 tip saves you the time in looking for a taxi at peak times. Breakfast is expensive at up to $25 per person but there are lots of cafes / coffee shops in the immediate area where breakfast can be enjoyed at half that price. Bottled water is expensive in the room at $6 and I suggest that you visit the fitness centre on the 3rd floor where free water and fruit snacks are provided. Staff are very friendly and helpful and the room, bathroom and linen were spotless. Overall a most enjoyable stay in a friendly and accessible city.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    The following English reviews were posted by Hotels.com guests from other countries

    Omni San Francisco Hotel 2009.12.29
    Recommended Trip type: Family ""

    Reviewed by Chipper of Gilroy, CA on Dec 29, 2009

    This is a great hotel. Nice and charming... rooms large and comfortable. Everyone you encounter overly polite and helpful. The hotel manager upgraded my in laws upon learning it was their 50th wedding anniversary. Location is great short walk to Union Square.....rest of city easily accessed. I have stayed in many hotels in SF. Now have a new favorite.....will go back often.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.09
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Dec 9, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.09
    Recommended Trip type: All Others "Fabulous with Champagne"

    Reviewed by a Hotels.com guest on Dec 9, 2009

    Great old feel hotel. Five stars!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.05
    Recommended Trip type: Business "Great hotel - perfect location. Coming back."

    Reviewed by a Hotels.com guest on Dec 5, 2009

    Nuff said.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.02
    Recommended Trip type: Romance "Wonderful Hotel"

    Reviewed by Nancy of Concord on Dec 2, 2009

    My husband and I have stayed at several hotels in San Francisco, but the Omni is now our favorite one. The staff is very friendly. Cookies and hot apple cider were served in the lobby in the evenings. The hotel is within walking distance of BART, Muni, Chinatown, North Beach, Union Square, and Moscone Center. The room was spacious, nicely decorated, and clean. The bed was comfortable, and the bathroom was aesthetically pleasing. The restaurant downstairs was expensive, but there were so many other restaurants within walking distance. We got a great deal on hotels.com.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.02
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 2, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.12.01
    Recommended Trip type: All Others "Great Hotel"

    Reviewed by a Hotels.com guest on Dec 1, 2009

    I was very content staying here --- the rooms were great and the hotel staff was very friendly.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.30
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Nov 30, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.30
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Nov 30, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.30
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Nov 30, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.17
    Recommended Trip type: Business "Excellent choice in great location"

    Reviewed by Ken of New York on Nov 17, 2009

    Great location convenient to financial district, Union Square, etc. Outstanding, friendly staff. Property in very good physical condition. Excellent value.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.11
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Nov 11, 2009

    This guest did not leave a comment.

    Overall Rating

    6.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.05
    Recommended Trip type: With Friends "Great rate for a great hotel!"

    Reviewed by a Hotels.com guest on Nov 5, 2009

    Fantastic staff -- incredibly friendly and helpful. Only regret was the quality of the bed.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.11.04
    Recommended Trip type: All Others "Great View, no hesitation in changing rooms"

    Reviewed by Mady of Menlo Park on Nov 4, 2009

    We had a very nice room at the Omni. We changed rooms from the first room we had as we looked into offices across the way. We were given a room two floors up (17 floor) right on top of the room we had before, but above the office view and in exchange were given a room with a spectacular view of the bay! No extra charge. The staff was very friendly, including the doormen who were very attentive. It was a quiet location (financail district) with the California Cable line right in front of the hotel, which made it very easy to get around. It is a couple of blocks in any direction to any area in the city a tourist would have on their agenda. We are local (30 miles down the pennisula), so we know the city pretty well and found this hotel wonderful for a get-away.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.30
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 30, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.26
    Recommended Trip type: All Others "Great Location"

    Reviewed by a Hotels.com guest on Oct 26, 2009

    This hotel had a great location--walking distance to Union Square without going over Nob Hill. The hotel staff is very friendly and knowledgeable.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.24
    Recommended Trip type: With Friends "Excellent Service and Amenities"

    Reviewed by Jennifer of Reno on Oct 24, 2009

    I was very impressed with the high level of professionalism and service from all of the employees of the Omni Hotel. Everyone was extremely friendly and welcoming. The rooms were very elegant, clean, and inviting, with all the conveniences of my own home. I will definitely stay there again on one of my future visits to San Francisco.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.22
    Recommended Trip type: All Others "Great all around"

    Reviewed by a Hotels.com guest on Oct 22, 2009

    Great price, great room, great staff. Will come back

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.22
    Recommended Trip type: All Others "GREAT place"

    Reviewed by a Hotels.com guest on Oct 22, 2009

    The staff couldn't have been nice or more helpful, the rooms were extremely nice and clean, and the location was great for getting around the city. The only drawback was trying to get a cab. For some reason, there weren't a lot of cabs in the area, but the hotel had access to a fleet of town cars which were quite reasonable. I'd stay there again, no question.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.22
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 22, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.21
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 21, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.18
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 18, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.17
    Recommended Trip type: Romance "Very Pleased with this Selection"

    Reviewed by amy of springfield on Oct 17, 2009

    Great employees, very helpful staff, great service, nothing negative to say!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.14
    Not recommended Trip type: All Others "So-So Room."

    Reviewed by a Hotels.com guest on Oct 14, 2009

    Based on the online reviews, I had certain expectations for the Omni that simply were not met. Much nicer hotels in a variety of locations in SF. Plus we were booked into a "smoking optional", which we didn't request.

    Overall Rating

    4.0 out of value="10"
    • 6.0 Hotel Service
    • 2.0 Hotel Condition
    • 6.0 Room Comfort
    • 2.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.13
    Recommended Trip type: Family "Historic Hotel"

    Reviewed by Xavier of chander on Oct 13, 2009

    Good hotel, not as great as the price eludes. Ala carte pricing on all ameneties. Service was great. Beds were fine, pillows were awful.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.12
    Recommended Trip type: All Others "Overall, I would stay here"

    Reviewed by a Hotels.com guest on Oct 12, 2009

    I checked in on a Friday night and the hotel was very busy. The door man insisted on bringing our bags inside the hotel. I checked in (which was really quick and they were very friendly)BUT I had to go outside and retrieve my bag because the door man was too busy getting cabs for other guests. It was not the way to start my experience with the hotel. I will also say that when I had dinner in the bar, the service wasn't the best. I had to get up and get my own water after asking a couple of times. I would stay at this hotel again because it was crowded and I could tell the staff was working hard, it just seemed to take a while to get me taken care of!

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.10.08
    Recommended Trip type: Business "Extraordinary Service!!"

    Reviewed by David of Park City on Oct 8, 2009

    The Omni is in the Financial District, next to Chinatown and right on the cable car line. The hotel is VERY quiet especially on the weekend when the financial district shuts down so it felt like an oasis in the very center of San Francisco. The best part though was the Hotel staff. Justin found a reservation at Aqua with just one day's notice. Massage - no problem. Parking, valet, room service were all first rate. I stayed with my family including an 11 year old who was treated like a youn g prince by the staff. FIRST RATE!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.30
    Recommended Trip type: All Others "Great Hotel"

    Reviewed by a Hotels.com guest on Sep 30, 2009

    We were very impressed with this hotel. The room was beatiful and the bed was very comfortable. Everyone was very friendly. We loved it so much we even booked another stay there before we left.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.22
    Recommended Trip type: With Friends "Excellent Hotel"

    Reviewed by James of Pasadena on Sep 22, 2009

    Omni has a great property with this Hotel. The staff was excellent. Very efficient and helpful. The room was beautiful and immaculate. The bed was extremely comfortable. My only complaint is that the air conditioner wasn't very effective in cooling the room. Keep in mind that I prefer a very cool room - especially given the beddings used in most good hotels these days. I absolutely fry under just a blanket let alone a blanket plus a comforter plus whatever else they use. One would think having a cool room in San Francisco would be a simple matter of opening the window. I did just that. It really didn't work. Unfortunately, the a/c struggled to get the room to 70. It kept shutting off. I find this a common problem though, and it should not be counted against this excellent establishment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.16
    Recommended Trip type: With Friends "Love the Omni"

    Reviewed by a Hotels.com guest on Sep 16, 2009

    I have stayed several times, because of location, but mainly because the customer service is outstanding. Every single person is friendly and helpful and welcoming.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.12
    Recommended Trip type: All Others "Excellent hotel in the heart of the financial district"

    Reviewed by a Hotels.com guest on Sep 12, 2009

    We recently stayed at the Omni San Francisco and had an excellent experience. The staff was friendly, incredibly helpful, and always went out of their way to make you feel welcome and accommodate any requests. It is an easy walk to the Ferry Building on the Embarcadero. Highly recommend it!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.11
    Recommended Trip type: Romance "Wonderful hotel experience"

    Reviewed by Annelle of Kahului on Sep 11, 2009

    My husband and I recently visited San Francisco and were pleasantly surprised by the friendly, helpful staff, beautiful furnishings, and great location of this hotel. It's right on the trolley car line, walking distance to the Ferry Building, Chinatown, Union Square, etc. What surprised me was that the room was extremely quiet despite being on the trolley car line. Bob's Steakhouse is located in the hotel and served an excellent steak and lobster meal. We will definitely return to the Omni next time we are in San Francisco.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.08
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 8, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.03
    Recommended Trip type: All Others "Great Location & a Superb Hotel"

    Reviewed by Anthony of Pasadena on Sep 3, 2009

    San Francisco is my favorite US city. I've tried a number of hotels in SF, over the years. After I experienced the Omni Hotel several years ago it's become my residence of choice while in the bay area. The staff is consistently friendly, knowledgeable, and alert without making a fuss. The Omni Hotel - both the rooms and the common spaces - is well maintained and a pleasure to return to at the end of the day. I often travel with my Mom to SF. She's in her late 70's and appreciates being able to get on the cable cars at the end of the block near the hotel. My only request would be to provide a free internet terminal somewhere is the lobby or other common area where one could check their e-mail. A five or ten minute limit on a computer - where one had to stand to check e-mail - could provide the finishing touch to the excellent service at the Omni. I've stayed at much lesser hotels - as well at other 4 and 5 star properties - that provide this service. It's most helpful for those of us who prefer to travel without our laptops. The Omni Hotel is superb. Enjoy. AGM+

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.09.03
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 3, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.25
    Recommended Trip type: Business "almost perfect"

    Reviewed by a Hotels.com guest on Aug 25, 2009

    everything about the omni was wonderful, especially the extraordinary charm and friendliness of all the staff, and the wonderful layers of bedding. everything about the comfort of the room was equally wonderful, except the inability to cool it off, even after removing all those layers of wonderful bedding. we booked the room at an incredible rate, so assumed we might be in a room with not the most updated amenities. lovely hotel.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 4.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.22
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Aug 22, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.22
    Recommended Trip type: Family "Fabulous hotel in San Francisco"

    Reviewed by a Hotels.com guest on Aug 22, 2009

    We spent 2 nights at the Omni in the Financial District. The staff could not have been friendlier. The concierge had ready recommendations and a walking map whenever we asked about great eating places. We would definitely stay here again!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.19
    Recommended Trip type: Romance "Great Hotel and Good Location"

    Reviewed by Adam of San Antonio on Aug 19, 2009

    The Hotel is beautiful and is in a good location. I recommend the Omnit San Francisco to anyone who wants a great hotel in an exciting city.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.16
    Not recommended Trip type: Business "NOT For Business Traveler"

    Reviewed by a Hotels.com guest on Aug 16, 2009

    The business center was unacceptable. Two slow computers, expensive to access internet, extremely expensive to print out documents and the equipment worked intermittently. Hotel staff is unable to help as the center is run by an off-site company that is unreachable since the phone in the business center does access outside phone lines.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.07
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 7, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.06
    Recommended Trip type: Business "Highly Recommend the Omni San Francisco"

    Reviewed by a Hotels.com guest on Aug 6, 2009

    I already have recommended the Omni San Francisco to all of my colleagues. It is an unbelievable value, given the size of the rooms, all of the amenities, and special touches, such as a handwritten note from the housekeeper and the extra lavatory paper roll being tied with a pretty ribbon. Plus, the financial center location is in walking distance of many tourist destinations.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.05
    Recommended Trip type: Romance "Great staff, great location, great hotel"

    Reviewed by a Hotels.com guest on Aug 5, 2009

    We stayed at the Omni SF for our anniversary and when we returned from dinner, we found Champagne and chocolate-covered strawberries in our room. We only had mentioned that it was our anniversary as conversation as we were checking in. The hotel was great, great staff and the location was perfect. Definitely recommend it.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.08.03
    Not recommended Trip type: Family "Beware the parking . . ."

    Reviewed by a Hotels.com guest on Aug 3, 2009

    A beautiful, quiet hotel, in a good location, and with average size rooms. The nightly price was good via Hotels.com, but be aware parking will cost $48 a night plus another $7 per night in taxes, plus tips (valet parking only). We arrived at 3:00 (check in time), but had to wait around for 45 minutes for our room to become free. On leaving, it was also problematic as they didn't have enough bellhops to manage all the guests.

    Overall Rating

    4.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 6.0 Room Cleanliness
    Omni San Francisco Hotel 2009.07.29
    Recommended Trip type: All Others "Quiet comfortable and well-placed"

    Reviewed by A of Edinburgh on Jul 29, 2009

    Helpful and quiet hotel, good spacious rooms, 10 minutes walk from Ferry Building and Saturday Farmers' Market, 2 blocks from Chinatown, 20 minutes from Union Square. Would go again.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.07.28
    Recommended Trip type: Business "Outstanding Service and Attention"

    Reviewed by a Hotels.com guest on Jul 28, 2009

    One of the best hotels I stayed in. Not only the people are friendly and nice, but the programs this hotel is offering are useful and practical, for a change. Small touches made our stay really enjoyable.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.07.21
    Recommended Trip type: Romance "Great Place, Great Hotel"

    Reviewed by a Hotels.com guest on Jul 21, 2009

    While reading the reviews on hotel.com this was one of the highest rated hotels and it did not disappoint. We really enjoyed our stay at the hotel. The room was a little small, but elegant. While reading the reviews it sounds like most hotel rooms in that area are small, so this is the place to be if you want to be in downtown San Francisco.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.07.13
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 13, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Omni San Francisco Hotel 2009.07.09
    Recommended Trip type: All Others "exceeded expectations. their service was a an absolute pleasure."

    Reviewed by a Hotels.com guest on Jul 9, 2009

    i'd stay here again anytime.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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