Toilet backed up bit was fixed quickly!!Genuine Hotels.com guest review
"One Night Last Minute"
I needed to check in and go to an event it was fast and easy. The only negative was trying to look at a movie. Way overly complex.Genuine Hotels.com guest review
Excellent stay. Everything was great, especially friendliness and helpfulness of staffGenuine Hotels.com guest review
Loved everything about our stay at the Omni! My new favorite in SF!!Genuine Hotels.com guest review
"Great hotel with great service and friendliness"
It was all great. We were there for our anniversary and we were treated so wonderfully. Our bellhop Tang went above and beyond to make our stay even bringing us candy when he heard that we had a sweet tooth.Kudos.Genuine Hotels.com guest review
This hotel is awesome and has an old fashioned charm that is missing from some of the newer hotel in the area.Genuine Hotels.com guest review
Very comfortable room, great location.Genuine Hotels.com guest review
"solid, but unspectacular"
You will have a pleasant stay if you choose the omni. The staff is unfailingly pleasant and seem committed to your having a pleasant stay. I was a little surprised though that the entire operation seemed a little uncoordinated at times. I asked for a room change (and received one on the second of a three day stay). But it was not as smooth a shift as […] I would have liked- multiple explanations and inquiries were required. None entered it into the system and so stuff kept getting delivered to my old room. Additionally clothes that were given for press arrived late. But as I said earlier the people were nice and I suspect my issues were a one off. The hotel is very conveniently located and is an all around good place to stay (no view to speak of though). Read moreGenuine Hotels.com guest review
Everything was really terrific. This is exactly what you'd expect from a luxury brand. My only complaint could be that the room decor is a little too "neutral" & insufficiently exciting--but that's a really tiny complaint.Genuine Hotels.com guest review
the hotel lobby and location are great but the rooms are a bit small and need updating. all in all I would recommend for the location.Genuine Hotels.com guest review
Loud traffic noise in the outside roomsGenuine Hotels.com guest review
A wonderful stay at the Omni. The staff was very attentive and fulfilled all our requests. I loved the Easter eggs filled with candy that were placed throughout the hotel lobby and floors on Easter Sunday. It was a lovely treat for the guests.Genuine Hotels.com guest review
"Birthday Napa Getaway"
The staff at the Omni was so helpful, and when we told them our reason for the visit they went above and beyond to provide a birthday card and piece of cake. The hotel was located within walking distance to Chinatown and the Pier which made thing very easy to access.Genuine Hotels.com guest review
"Daughter's first trip to SF"
Simply perfection in every aspect. Safe. The highest level of service I have ever experienced in SF. Convenient to everything downtown. Only drawback was we could not have stayed longer. If heaven exists, it must be like a stay at The Omni. Thank you for the glimpse!Genuine Expedia guest review
"Not really anything special"
Just an ordinary hotel. Parking situation is not that great. Bob's Restaurant was ridiculously expensive.Genuine Hotels.com guest review
"Great stay at Omni"
Beautiful rooms, fantastic service, some of the most professional workers at a hotel I've stayed. The only thing I would have wanted was a larger bath tub. Great all-aroundGenuine Hotels.com guest review
Clean and spacious rooms, many thoughtful little touches like free Starbucks in the bar downstairs served with warm milk. No complaints -- while it is on the expensive side, it is a good value for the price. Kudos to management and staff for hitting all the marks.Genuine Hotels.com guest review
"Very impressed for the price"
Old fashioned but very nice, professional courteous staff, clean, and complimentary champagne on arrival.Genuine Hotels.com guest review
Staff was very friendly and accommodating! I would definitely stay here again.Genuine Hotels.com guest review
"Great place to stay"
Beautiful place to stay. Can't say anything negative about it. Great lobby, service and the room was cozy. The bed was one of the more comfortable ones I've ever slept on. If I had to say one negative it is that most places around there were closed on the weekend. We had to walk around for a but just to find a coffee shop that was open. Overall, we […] enjoyed our stay. Read moreGenuine Hotels.com guest review
Everyone was super friendly and helpful. We really enjoyed the hotelGenuine Expedia guest review
Great stay at the Omni. Service staff was excellent with every person focused on making our short visit very relaxing. ThanksGenuine Hotels.com guest review
The Omni is right on the cable car route up and down California Street. Great concierge will help with choosing restaurants and attractions fitting guest preferences and will give directions and options for getting there. Champagne on Friday and Saturday nights.Genuine Expedia guest review
"Favorite SF Hotel"
We celebrated an Anniversary and loved the thoughtful Champagne and Strawberries, along with lovely card.Genuine Expedia guest review
"Great hotel in heart of downtown"
Very conveniently located. We walked to dinner on Green Street. Very friendly and accommodating staff.Genuine Expedia guest review
W really appreciated having a quiet courtyard side room. Complimentary morning coffee in the bar and free wifi in the elegant lobby were details that make us want to return.Genuine Hotels.com guest review
Great location to Ferry Market and shopping. Complimentary champagne was a nice touch!Genuine Hotels.com guest review
"Customer Service was Phenomenal!!"
I cannot say enough about the excellent staff at the Omni San Francisco! Our stay was extremely comfortable, the hotel was lovely, great location, but the staff was exceptionally wonderful, accommodating and helpful!! I will definitely stay there again!Genuine Expedia guest review
"Very Comfortable Bedding"
Located in the financial district, the hotel is about a 20 minute walk to Union Square. Overall, very pleasant staff, and comfortable pillows/bedding. Will definitely return for future stays.Genuine Hotels.com guest review
room is littile bit small,and not very bright during the day time.Genuine Expedia guest review
"Great weekend getaway"
Wonderful room at a great price on the weekend.Genuine Hotels.com guest review
"Average downtown hotel."
Stayed 2 nights in 2 rooms. Can't figure out why this hotel is so highly rated. Average room size, average lobby, average service, $30 parking, $15 internet, $7 bottles of water. Nothing exceptional.Genuine Expedia guest review
great location, outstanding customer service, excellent room, would stay againGenuine Hotels.com guest review
"Best hotel staff!!"
I have never stayed at an OMNI hotel before; they have the best staff working right at this location! It was my first visit to San Francisco and they made me feel right at home! I am already planning my trip back to San Fran & am staying at this hotel without a second thought! When I got home back from my trip; I included the hotel's staff in my exciting […] stories I had to share! Read moreGenuine Expedia guest review
The hotel was great. Our only issue was the traffic and outside noise into the night.Genuine Hotels.com guest review
"Very nice hotel in the heart of FiDi"
We had a nice and uneventful trip to the Omni SF. The room was comfortable and well appointed. This hotel is on par with any of the other luxury brands. The valet had some issues. Make sure they leave you with the stub of your valet ticket - our car was lost for some period of time. They really wanted it to be my fault as I didn't have the ticket... […] They found it though. Read moreGenuine Expedia guest review
excellent location, great staff, beautiful spot. Lighting in room insufficient. Decor weird (a painting on a mirror?), and the combo heating/AC unit very loud. Very delicious home made cookies and breakfast.Genuine Expedia guest review
The thermostat did not work and a ventilation fan in the room next door (or in the vents) kept going on and off which made the room noisy. Also, as I have experienced in the past, the elevators are very slow.Genuine Hotels.com guest review
While the service was excellent, the hotel is a bit dated. Loud rooms, and a dinosaur aged heating/air system. Elevators feel like they need some work.Genuine Expedia guest review
Great service, friendliness and location. Second stay and definitely will return.Genuine Hotels.com guest review
I would stay there Again.Genuine Hotels.com guest review
We really enjoyed the stay at the Omni and would defintely return the next time we go to SF. I was hoping that the restaurant was going to be a lil better considering the price but it was just ok but the overall stay at the hotel and the room was great.Genuine Hotels.com guest review
Good experience with the old tradition feel but with elegance Only complaint was the staff should leave their coffee out alittle longer people do sleep in till 9am Otherwise good value when it is discounted rate not worth full price but then very few are worth 500-600 a night unless in paradiseGenuine Expedia guest review
Centrally located. Clean surrounding areas. Hotel staff is courteous and helpful. Hotel nicely decorated. Bob Steak Restaurant inside hotel is excellent, great bar. Rooms are clean and spacious. .bed is soft and comfortable. Overall We had a great experience at Omni hotel and we highly recommend it.Genuine Expedia guest review
"Very nice Hotel with exceptional service"
This is a beautiful & comfortable Hotel. The staff really made us feel welcome & at home. We were celebrating our Anniversary & ate in Bob's Chop House the first night since we arrived later than expected. The waiter was outstanding & helped us with substitutions for my husband who eats gluten free. The only thing that would have been been better for […] us is if the Omni had been located closer to the Pier 39 area. Read moreGenuine Hotels.com guest review
"Tired, stodgy, ok for business financial district"
The Omni was old and dark. They could use a refresh. Service was fine. Nothing outstanding good or bad. Probably would not stay here again as there are nicer hotels in same price range in San Francisco. Location is good for meetings in the Financial District.Genuine Hotels.com guest review
"Decent hotiel in Financial District for business."
The Omni is an older hotel with a dark wood, heavy upholstery feel. The rooms are standard business style rooms. Not much to rave about, but not anything to complain about either.Genuine Hotels.com guest review
I was traveling to San Fran for a fun weekend (no business!) and this hotel was perfect! The hotel is absolutely beautiful and the customer service is excellent! You need to be careful in San Fran because there can be some very sketchy areas (as there are in any big city) and I personally found that this was a very safe location. I had no worries walking […] around the area alone and Union Square is definitely within walking distance. The only negative is in regard to restaurants. This hotel is in the financial district and there are very few restaurants that are open on the weekends. There is a Subway across the street if you want something quick, but that is about it. The cable car goes right by the hotel so transportation is easy. Overall, this hotel is truly a great place to stay and well worth the money! Read moreGenuine Hotels.com guest review
We stayed at the Omni while in San Francisco for my Uncle's funeral. This hotel made a tough time a little easier. The staff couldn't have been nicer or more helpful. We were always greeted with the door open and a smile, and we always left with the same. Upon check in the man at the desk asked what brought us to town. We told him it was for a funeral […] and he was so compassionate. A little while later a complimentary tray of appetizers and bottled water arrived at our room with a Sympathy card hand written out by about 50 staff members sharing their condolences. So sweet. The room was spotless and housekeeping was there as soon as we left to make the beds and straighten up. The restaurant downstairs, Bob's, was great as well. Food delicious and wait staff pleasant. The gym was also spotless and hosted complimentary flavored water, earphones and newspapers. If I had one tiny thing to complain about it would only be that the water pressure in the shower was not the best but everything else was so good it didn't bother me. I would recommend anyone going to visit San Francisco stay at the Omni Hotel. Read moreGenuine Expedia guest review
Great rooms and service, with above average size for the city, good restaurants on site. Close to Ferry Building, Union Square and North Beach, just not much in immediate 2-3 blocks.Genuine Hotels.com guest review
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