We had a very enjoyable stay and there would only be a few quibbles...The remote for the TV was sticky and a pain to use, the TV selection is minimal for a major SF hotel, music selection at $14.95 for the night was horribly inadequate, and the valet was 20 minutes retrieving our car even with a 10 minute heads up call. Other than those small things, […] it is a very nice and relaxing hotel. Read moreGenuine Hotels.com guest review
"Fun mini holiday"
Close to all the attractions we wanted to see - walking distance to Chinatown, up to North Beach, further to Ghirardelli and Fisherman's Wharf, great cable car access, and then later to Union Square for Christmas lights.Genuine Hotels.com guest review
Not impressed with the rooms at all, especially the bed, which was definitely inferior for a premium hotel (or a moderate hotel for that matter). Mind you, we had a steep discount on the 14th Floor, which may not be up to the hotel's standards. Valet Parking was nearly $40 for one night, bottled water is $7.50 in room, use of internet in the "Business […] Center" (two cramped seats) is extra as well. Read moreGenuine Hotels.com guest review
Everything about this hotel is great except beds, very old and uncomfortable mattress.Genuine Hotels.com guest review
"worst stay yet"
1st off they charge you $225 as soon as you walk in the door, saying it will get refunded, it hasn't been. 2nd they charge you for just touching the stupid cookies $11 and no one even consumed them. 3rd that privacy sign on the door means nothing to them, they enter whenever they please.Genuine Hotels.com guest review
"10 minutes late for breakfast and your out of luck"
The hotel was perfectly acceptable but not a 4.5 star as billed on Hotels.com. What was missing? Service. On Sunday morning I'm not able to get breakfast at 11:10 am unless I go back to my room and order room service. The restaurant won't even seat me, a single, even though there were people in the room eating and the service would technically begin […] again in 20 minutes for lunch. Turned down flat. No. I was a single guest looking for some coffee and eggs. The bar was willing to serve me coffee but that was about it. I'm used to high-end hotels that bend over backwards to make sure their guests are accommodated. Read moreGenuine Hotels.com guest review
Beautiful Hotel. Extremely friendly staff, great breakfast at a reasonable price! Definitely will be back.Genuine Hotels.com guest review
"You have to stay here!"
great location, comfy bed and good staffGenuine Hotels.com guest review
"Superb service without Stuffiness-Quietly elegant"
Our favorite hotel in San Francisco. We've stayed at the Omni many times over the years when we visit our son. Friendly, knowlegeable staff, excellent restaurant recommendations. Appreciated the complimentary wi-fi in the rooms, along with the coffee and juice in the AM. Really like La Boulange, walking distance the the Ferry Building, Union Square. […] Trolly stop in front of hotel. Parking expensive, but St. Mary's lot is convenient. Staff not as "stuffy" and "distant" as in some of the older, more expensive hotels. Read moreGenuine Hotels.com guest review
"Lobby is beautiful but basic rooms disappointing"
The lobby of this hotel is very nice, however the niceness ends there. The negative: Our room was not clean. There was a comb full of hair, and bottle caps stuck between our mattress and the head board. I found it because I always check every hotel I stay at for bedbugs. There were also a pair of false eyelashes on the floor next to the bed. Makes me […] wonder if they vacuum at all. Everything in the room costs money to consume. Two bottles of water 7.50 each! 15.00 for water? Drinking glasses were next to the bathroom sink, not wrapped in plastic, not very sanitary. Be aware that in this day and age they charge for the basic necessity of wi-fi, 14.95 a day. TV remote did not work unless you were literally 2 inches from the TV. And this is the second time we have stayed here and both times the room was not very clean and TV remote did not work well. The only reason we stayed again was that I got an excellent deal so we thought we would give it a second chance. I won't stay here again. They have a shower curtain in the bathroom which is very "Best Western" looking. Something else very disgusting was that there were long black hairs found on our pillow cases when we opened the bed to check it. The positive: Room air conditioning was quiet and they must have put an air freshener in it because it smelled good whenever it came on. There are also ample plug outlets for all your gadgets Read moreGenuine Expedia guest review
"Thanksgiving at Omni...."
Hotel is in a nice location. Rooms are clean. The staff is very nice. Valet parking is convenient but please make sure the car drop off is done in front of the hotel. My van got towed after I dropped it for valet but the nice staff of the hotel took care of it swiftly. Over-all, it was a pleasant experience for us.Genuine Hotels.com guest review
Hotel was nice for the price. Location was not great for getting to the tourist attractions, seems better for business travelers. Staff was somewhat nice, but not informative on restaurants to take kids to within walking distance.Genuine Expedia guest review
"Security was rude"
A small group (3) of us were visiting the San Francisco area from the Washington, DC area for a 49ers football game. The hotel allowed pets- which wasn't a problem. We heard a dog barking next door...again not a problem. Since we were on east cost time we were up around 4am. A knock on the door came and it was security demanding that we open the door. […] We refused because we were startled and unsure why he would be knocking on our door. He again demanded that we open the door. He proceeded to tell us that there was a complaint with our noise level. There was no television on and no radio on...just the occupants talking. I would think that a hotel of this caliber and price would have a different approach to addressing a noise level aside from sending a rude security officer. This security guard was beyond rude and we asked to be moved since apparently the occupants with the dog were bothered. The security guard was rude and disrespectful and his approach and demeanor was uncalled for. We will not visit the Omni Hotel again. Read moreGenuine Expedia guest review
Our trip to the Omni San Francisco was wonderful! The service was great, hotel room was super clean and everyone was extremely pleasant. They even brought up complimentary cookies and milk for the kids. And the location was perfect. In the heart of the city, but not as crazy and noisey as some areas. I would absolutely stay there again.Genuine Hotels.com guest review
"Quick Trip to S.F."
My wife and I spent one night in the Omni and could not have asked for a better stay. We were able to check-in an hour early. The location made for an easy tour around Fisherman's Wharf and Chinatown using the trolley. Check-out was also easy. The valet was quick with our car and even left us a bottle of water to drink on our way to the airport. We […] will definitely stay here the next time we are visiting S.F. Read moreGenuine Hotels.com guest review
"Great place to stay"
GreatGenuine Hotels.com guest review
"San Fran hotel review"
Amazing city, pretty good hotel. I was surprised to see this ranked #2 on trip advisor considering there wasn't really anything amazing, but there was nothing bad to report either. It's in the heart of the financial district so I recommend for business but maybe not so much for pleasure. It has a cable car right out front which is cool, no store in […] the hotel, one restaurant/bar which was pretty good. It was about a 25 min walk down to the piers which is where all the touristy action is. Good place, not great but definitely not bad either. Read moreGenuine Expedia guest review
"Great Hotel and Great Service!"
Great Hotel and Great Service!Genuine Hotels.com guest review
Comfortable, quiet and convenient for my meetingsGenuine Hotels.com guest review
"OMNI Hotel stay"
Liked the room and thought the staff was always helpful and cheerful. Will certainly consider staying there again.Genuine Hotels.com guest review
"Great stay at this hotel"
I really enjoyed the Omni, the staff especially was fantasticGenuine Hotels.com guest review
"San Francisco Stay"
The wife and I visited San Fran for a week and had a great stay. We did stay at the Omni hotel in the financial district. The hotel was really nice the rooms were large and the staff was amazing and very accommodating. The one issue we had was the BEDS. They were horrible. They had no support and I tried to upgrade the room to a memory foam mattress, […] not an option all beds are the same. We were moved to the fifth floor were they were trying out new beds and the staff put plywood under are mattress and it helped. The first night sleep was horrible and better after we switched rooms. The Omni isn't a cheap hotel and would have gladly paid an extra hundred a night for memory foam it just wasn't a option. Read moreGenuine Expedia guest review
"Nice hotel close to everithing. Parking expensive"
Valet Parking tooooo expensive. $ 52.00 plus taxes per day. Food toooo expensive ..... $ 21.00 plus taxes and service for a cobb salad. Prices to High for a 4 star hotel.Genuine Expedia guest review
"Gorgeous hotel in great location"
This was our first time staying at the Omni San Francisco. The hotel is gorgeous, in a great location, and the entire staff was fabulous. The rooms were very clean and comfortable. Every staff member was friendly, courteous and extremely helpful. I would highly recommend this hotel and I will return for future stays in San Francisco!Genuine Expedia guest review
We loved the hotel. The location was quite convenient. We could walk to most everything or the Muni and Bart were close. I recommend asking for a quiet room away from the cable car. We were on the side of the building with the cable car which was quite noisy during the day, but stopped running at night so it was not a problem for sleeping.Genuine Hotels.com guest review
"Home away from home."
I took my son to celebrate his 11th birthday. Everything from the friendliness of the staff to the ambiance of the hotel contributed to our excellent stay. He told me he had the best birthday ever.Genuine Hotels.com guest review
I have a daughter who goes to USF. We enjoyed the hotel & the location.Genuine Hotels.com guest review
"Fantastic Financial District Hotel!"
Extremely nice old world feel hotel in the financial district, exactly what you would expect from an Omni Hotel. Everyone was extremely professional and excelled at their job. Stayed in a King room which was a little small for two people traveling with a bit of extra luggage, but then again everything in San Fran is a little small so that is to be expected. […] Top notch concierge! They were able to arrange our Alcatraz without having to go thru a ticket re-seller and had great restaurant recommendations. The only downside to the hotel, and this is purely a personal preference, is that it is in the Financial district and the area tends to die after work hours. We are a young couple and were looking for some places to go out right around the hotel or even have a night cap and the selection was very limited. Everything was closed or closing by 10pm and with was with the World Series going on right down the block. Even the hotel bar had last call by midnight. Other than that top marks all the way around and absolutely stay the next time i'm back in San Fran. Read moreGenuine Hotels.com guest review
Hotel is centrally located but in the financial district a few miles from Union Square. Hotel is 4.5 Stars in my bookGenuine Hotels.com guest review
"excellent hotel in the heart of San Francisco"
Everything about the hotel was wonderful. Every single person working there was friendly and helpful. We felt very welcome.Genuine Expedia guest review
Nice hotel in walking distance to many places! The bed did hurt our backs a little bit but we are used to a firm bed at home. The staff was very friendly and accommodating. We signed up to be Omni Select Guests which gives you free wifi with your first stay!Genuine Expedia guest review
My only complaint, is that the HVAC unit was a little too loud which made it hard to sleep.Genuine Expedia guest review
Great staff. Clean facility. Very well located. Would recommend and would stay here again.Genuine Expedia guest review
"Great hotel for business as well as pleasure"
Staff was excellent!! Very clean hotel, walking distance to ballpark, shopping, and restaurantsGenuine Expedia guest review
"Excellent Hotel in the Financial District"
I was in San Francisco for a weekend with my teenage daughter after looking at Stanford and UC Berkeley. This is a very nice hotel with luxury amenities. I highly recommend signing up for Omni Rewards which will get you free wi-fi and a discount on parking. There are some parking garages nearby, but they were not open on the weekends, so we just valet […] parked. This is the best option for parking and just budget for it if you are bringing a car. The location is convenient for getting around San Francisco and the hotel staff is top notch. I would highly recommend. Read moreGenuine Expedia guest review
"San Francisco's Financial District's Hotel Bests"
The Omni Hotel in San Francisco is the location of choice for many in my work group - and I completely understand why. The location is ideal for access across the Financial District, Union Square, Market Street and Chinatown. The building itself has the look and feel of a luxury hotel in its heyday - mixed with many current amenities. The restaurant […] downstairs, Bob's, provides some of the best steaks in the area as well as a menu of other options that will appeal to many. It is the staff, however, that completely pushes this hotel over the top when it comes to feeling taken-care-of in San Francisco. Every person I interacted with was friendly, complimentary, accommodating and tremendously responsive. I happened to celebrate my birthday in the hotel while I was on a busines trip. My family made a special request to help me celebrate and the hotel presented me with a delectable tray of chocolate-covered strawberries! What a treat! From the Bell Hops, Valet Car folks and Door people to the Cleaning Crew and Front Desk, the Omni's staff is above reproach. Read moreGenuine Expedia guest review
"Excellent hotel and even better service!"
Only one nightGenuine Hotels.com guest review
Top notch hotel and restaurant in great locationGenuine Hotels.com guest review
This is a very nice clean hotel in the middle of the business district in downtown San Francisco. Great place to stay.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Very Good Hotel! Consider the location..."
Great Hotel. Located in the Financial district. Can get noisy during weekdays (I stayed in the 4th floor). The gym is small but has everything you need and the machines are top notch. Near Chinatown (:() and union square.Genuine Hotels.com guest review
The room was nice I didn't love the bed. everything else was wonderfulGenuine Hotels.com guest review
"Not that great hotel"
I wanted to stay at omni hotel because they are part of gha and had styed in some of there hotels in past but it was very dispointing!! Bathroom and bed room needs a lots of work!!! Door men try to make us take a uber for $30 which end up costing us in a regular taxi $11.20 only .Genuine Expedia guest review
"A one day getaway."
A one day get away to celebrate my wife's birthday. A little bit if luxury midweek. Great hotel. Good service and centrally located.Genuine Hotels.com guest review
The staff was very curteous and helpfulGenuine Hotels.com guest review
"Beautiful, high class experience"
Omni is a beautiful hotel and the room I stayed in was large and well appointed. The fitness center was clean and has nice equipment. The staff was accommodating and friendly. Every staff member I walked past greeted me, asked if I needed help, or opened a door. It was a lovely experience and a great way to begin and end my very busy work days. I would […] definitely stay here again. Read moreGenuine Expedia guest review
"Great visit to San Francisco."
Even though we were a late arrival from the airport, we were greeted at the door by the door men with a warm welcome. All the employees were very friendly and helpful. Anytime we had a question about where something in the city was located we always received help from the concierge. Our room was very comfortable. Enjoyed our stay very much. Located […] on cable car line. Read moreGenuine Expedia guest review
"Friday night visit"
Staff friendly, courteous, and extremely helpful. Enjoyed my stay here. Bob's Steakhouse bar area served amazing yummy drinks and great atmosphere. Only unfortunate this is there is no parking other than valet.Genuine Hotels.com guest review
"Warm and upbeat ambiance; nice staff."
Was visiting San Francisco on business. The staff made this stay exceptional. They were welcoming upon arrival; consistently checking with me as I passed through the lobby multiple times per day about my stay and smiling warmly all the time.Genuine Expedia guest review
Excelkent acvomidations and staff.Genuine Hotels.com guest review
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