All hotels in San Francisco, California, United States of America
1 room, 2 adults
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500 California St, San Francisco, CA, 94104, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 1,566 reviews)

  • Cleanliness
    Quite clean
  • Service
    Fantastic service
  • Location
    Great location
  • Amenities
    Great amenities
  • Breakfast
    Bad breakfast
  • Pool
    Bad pool
5.0 / 5Outstanding
"Great stay at a great Omni hotel"
Very nice....would definitely stay there again!!! Staff was excellent.....nice friendly bar and chophouse. Nice gym too....
Genuine Hotels.com guest review
3 night family trip Sep 4, 2015
Norman
US
4.0 / 5Excellent
"Best concierge service in town."
Great value in a great location with brilliant concierge service - Mark and Maggie were excellent.
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Thank you for choosing to stay at the Omni San Francisco. I am so happy that you enjoyed your stay and that Mark and Maggie made a positive impact on your visit. Our goal is truly to create memorable experiences. We hope to have the opportunity to host you again. Thank you for your time.
3 night romance trip Sep 3, 2015
Derek
US
5.0 / 5Outstanding
"Fabulous. Great location - easy to get everywhere!"
From start to finish...stellar service! I simply cannot believe how amazing all of the staff were. Impressive! Would recommend the omni all the way!
Genuine Expedia guest review
Other trip Sep 8, 2015
erin
US
4.0 / 5Excellent
"Classy"
Classy hotel. My room was a tad small, but nothing terrible. Nicely furnished. Plugs in the desk. Great lobby.
Genuine Hotels.com guest review
1 night business trip Sep 1, 2015
Michael
US
5.0 / 5Outstanding
"Anniversary trip"
We went for our anniversary. Hotel was very comfortable and great location to everything. Cable car ran right outside the hotel. Bed was very comfortable.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2015
leslie
US
4.0 / 5Excellent
"satisfied"
No toothbrush and toothpaste. customer service should provide at least some of charge cable for guest when they forget to bring their cable. wi-fi connection is expensive and slowly, 15 box fees should provide at least 10mbps speeds. others are good.
Genuine Hotels.com guest review
1 night business trip Sep 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel in Fabulous Locarion"
Great location, friendly and competent staff, very comfortable rooms. We will certainly be back to have another stay at the fine hotel
Genuine Hotels.com guest review
1 night family trip Aug 29, 2015
John
US
5.0 / 5Outstanding
"Exceptional service at the Omni!"
It was AWESOME! Everyone was exceptionally helpful and knowledgeable about everything we asked about. It's beautiful in the lobby and the room was big and nicely organized. I wouldn't have changed a thing!
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Dear Jodi, thank you for choosing our hotel and for taking the time to share your feedback. I am so happy to know that our service impressed you. Our team takes pride in creating memorable experiences for our guests. We hope to have the opportunity to host you again. Thank you again for taking the time to share your kind comments.
3 night family trip Aug 27, 2015
Jodi
US
5.0 / 5Outstanding
"Great Hotel."
everybody is very helpful but the bell boys are beyond helpful .. they are polite and extremely helpful they know the area well and are ready to help.
Genuine Hotels.com guest review
3 night trip with friends Aug 27, 2015
Erika
US
5.0 / 5Outstanding
"Amazing stay"
My wife and I stayed in SF for 1 night on her birthday. We received a free upgrade at check-in and a complementary bottle of champagne with strawberries was waiting for us when we returned in the evening. The staff really went the extra mile to make sure we had a great time. We will be back!
Genuine Expedia guest review
Other trip Aug 31, 2015
Andy
US
5.0 / 5Outstanding
"great location."
Clean Room. View was not perfect, but the Staff was wonderful. The wi-fi was difficult to use, but so it is with most hotels.
Genuine Expedia guest review
Other trip Aug 31, 2015
Don
US
5.0 / 5Outstanding
"Luxurious"
I stay at the Omni whenever I am able and always receive extraordinary customer service. Beautiful, comfortable, impeccable accommodations.
Genuine Expedia guest review
Other trip Aug 28, 2015
A Traveler
US
5.0 / 5Outstanding
"First time in San Francisco."
The Omni in SF was just wonderful. The location was perfect. The staff was so professional, personable, and helpful. Josh at the front desk was the best. He went out of his way to help us and treat us so kindly. I would go back to the Omni in a minute and would recommend it to everyone.
Genuine Expedia guest review
Other trip Aug 28, 2015
Karen
US
5.0 / 5Outstanding
"Great Hotel in San Francisco!"
All of the staff were exceptional! Right from the Doormen, valets, and bell services to the very helpful concierges, especially Jeff Bennett! The Omni staff were the best I have seen in quite a while. Their suggestions, helpful hints, courteous dispositions were outstanding. Highly recommend this hotel to anyone visiting the Bay area. Made our trip memorable!
Genuine Expedia guest review
Other trip Aug 19, 2015
Carol
US
4.0 / 5Excellent
"Decent hotel"
The folks at the front desk and the doormen were great. Enjoyed greatly the free champagne in the lobby on Saturday. Only problem was slight deficits in housekeeping. Had a cigarette burn in my sheet (nonsmoking room), and toward the end of my stay there they were a bit lazy in making up the bed properly--throw pillows left on chair and on floor and robe not hung up.
Genuine Expedia guest review
Other trip Aug 18, 2015
A Traveler
US
4.0 / 5Excellent
"If only..."
the bathroom a little bigger. Great location. Stay here.
Genuine Expedia guest review
Other trip Aug 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Close to everything, a short walk to Chinatown, and easy access to Cable Cars. We wouldn't hesitate to stay here again!!!
Genuine Hotels.com guest review
3 night romance trip Jun 25, 2015
David
US
5.0 / 5Outstanding
"Girls Weekend"
The Omni San Francisco Hotel (hotel) is located within the San Francisco Financial District. It is conveniently located in the mix of everything. It is within walking distance of the BART--the underground train. We were able to ride the BART from the San Francisco airport to the "Montgomery" stop and walk to the hotel. Our suite was very clean, the staff very friendly, knowledgeable and helpful. Disappointed to discover no spa, pool, jacuzzi or sauna considering "resort" is in the name but this was not a deal-breaker. Note: If you are staying in the Financial District mostly all stores, shops, markets, delis are closed during the weekend (Saturday and Sunday)--these would be great days to travel to Union Square or Fishermans Wharf to hang out. Great hotel, exceptional service, great food, good location!
Genuine Expedia guest review
Other trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
very nice hotel. About 1.3 miles from fisherman wharf. The California, van ness street car line is right by the hotel. Only negative is the fee to garage the car...$55 a day. Ouch.
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Thank you for choosing to stay at the Omni San Francisco. We value the feedback and your business. Should you return to San Francisco in the future, I did want to let you know that there are several self-park options in the area that may fit your needs better. We also offer a discounted parking rate on Friday and Saturday nights, should your plans be flexible. Thank you again for the feedback--it is appreciated.
3 night family trip Aug 2, 2015
barbara
US
5.0 / 5Outstanding
"Quick Getaway"
This would be our second stay with Omni San Francisco, we enjoy the location, cleanliness, and service.
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Thank you Bianca for considering the Omni San Francisco your preferred hotel when staying in the Bay Area. We sincerely appreciate your feedback and your business. We look forward to your next stay.
3 night romance trip Aug 7, 2015
Bianca
US
5.0 / 5Outstanding
"Hotel finical district"
The hotel is great located in the finical district busy on the week days but slow during the weekend. Most of the cafes and coffee spots such as Pete's are closed on the weekend. Was able to pick up a spin class for exercises on Sunday morning at Soul Cycle walking distance from hotel. Bart and bus are walking distance.
Genuine Hotels.com guest review
4 night family trip Aug 6, 2015
John
US
5.0 / 5Outstanding
"Nice hotel in the heart of the financial district"
The Omni Hotel was very nice - conveniently located right in the middle of the financial district, it was easy to get to several bus lines as well as the BART. We were within walking distance of Union Square, Chinatown, and only a short bus ride away from several other tourist attractions. The staff was very accommodating, and the doorman very friendly. Overall, we had a great experience and would absolutely return should it fit in our hotel budget again.
Genuine Expedia guest review
Other trip Aug 11, 2015
Araya
US
5.0 / 5Outstanding
"Omni"
Everyone was helpful and nice. It was our first visit to San Francisco, and the location was perfect.
Genuine Expedia guest review
Other trip Aug 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel with Amazing Staff"
Everything about the Omni was amazing! From the moment we arrived, the staff was friendly, informative and efficient. The location is walking distance to Union Square, the Ferry Building and if you're ambitious, Fisherman's Wharf. (we walked to Fisherman's Wharf along the Embarcadero, it was about 2 miles and a beautiful walk). The lobby was beautiful. The bathroom was updated and classic. The rooms were slightly dated, but everything was clean, in great condition and comfortable. I would definitely stay here again!
Genuine Expedia guest review
Response by Omni San Francisco Hotel
Thank you for taking the time to share your comments. I am so happy to know that you enjoyed our location and were able to explore the city from here. We appreciate your business and hope to have the opportunity to host you again.
Other trip Aug 10, 2015
adallastraveler
US
5.0 / 5Outstanding
"Beautiful hotel and great location!"
Elegant with updated rooms. Staff was friendly and accommodating.
Genuine Expedia guest review
Other trip Aug 9, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel, amazing staff!"
I loved the Omni, it's a beautiful hotel in a great location, but the best thing was the wonderful, helpful staff! They steered me toward a fantastic bakery, made reservations at 2 fabulous restaurants I never would have found on my own, and made my trip so easy and wonderful. My daughter just moved to SF and I will be staying at the Omni on every visit.
Genuine Expedia guest review
Response by Omni San Francisco Hotel
I am so happy to hear that the Omni will be your new home away from home in San Francisco. We look forward to welcoming you each visit and will continue to help you explore the wonderful restaurants and neighborhoods that this city has to offer. Thank you for sharing your comments.
Other trip Aug 7, 2015
A Traveler
US
2.0 / 5Fair
"NOT HAPPY"
NOT GOOD it was easy to tell you pay for the name it is so over priced 80.00 for one person and the steak was tuff should have gone to Ruth Chris and parking 55.00 a night give me a break I know we had a package deal and we got the crappie room so Omni thanks for nothing and I will for sure tell my friends.
Genuine Expedia guest review
Other trip Aug 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
World-class hotel!
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Toney
US
5.0 / 5Outstanding
"Very nice hotel; good location, great staff"
Family of 4 stayed here for almost a week. Although in the financial district, the location worked well for our vacation. We walked to the fisherman's wharf area (25-30 mins) and to AT&T park (25 mins). A couple of minutes from Chinatown. If you don't mind walking, this is an excellent location. Be aware that many restaurants close to the hotel close on weekends since it is primarily a business location, but you don't have to walk too far. The staff was consistently professional and helpful throughout our stay. The cleaning staff was always friendly and did a fine job cleaning our room. We had two twin beds which was tight with the four of us, but worked out ok. Fitness center is quite good...dead weights, weight machines and several treadmills, ellipticals, etc. Free coffee downstairs each morning. Concierge staff were very helpful. Its about a $55 taxi ride from the airport. BART is about $9 per person (plus a few block walk from the station), so if there is a family, I recommend a taxi.
Genuine Expedia guest review
Response by Omni San Francisco Hotel
Thank you for taking the time to share your feedback from your recent experience. I am so happy to know that you and your family enjoyed your visit to San Francisco and your stay in our hotel. Thank you for sharing your "insider's tips" with others. We appreciate it.
Other trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
"A Special Birthday"
The Omni is an excellent hotel in the Financial District. We loved that our room was quiet, roomy, and comfortable. The staff couldn't be more accommodating. We will definitely stay again.
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Thank you for letting us know about your experience. I am so happy to hear that you had a memorable birthday celebration with us. We look forward to seeing you again in the future.
4 night family trip Jul 24, 2015
cynthia
US
5.0 / 5Outstanding
"Great hotel in financial district."
Most comfortable beds. Walking distance to Chinatown, Ferry Building, cable cars. Uber friendly.
Genuine Expedia guest review
Other trip Aug 1, 2015
rich
US
5.0 / 5Outstanding
"Nice hotel in the heart of the San Francisco"
Nice hotel in the financial district. 4 blocks from the Muni/BART station. Right on the cable car line that runs on California Ave. Walking distance from Union Square, Pier 39 and Chinatown. This hotel is a higher grade than I am used to. Was pleasantly surprised with the turndown service with cookies and milk each night. The personnel on property were very professional and friendly as you would expect in this level of hotel. We were traveling with my 12 year old son and asked for a roll away bed. They had no problem furnishing it. The room was a little on the tight side with the roll away, but still roomy enough for the three of us. Just one reminder that the hotel is in the financial district. Many of the coffee places and restaurants near the hotel are closed on the weekend. There still are several open, but you will have to walk 2 or 3 blocks for your morning Starbucks. The nice thing is that on the weekend, the area is quiet with a lot less traffic than the rest of the city.
Genuine Expedia guest review
Other trip Jul 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel... Very clean!!"
Excellent..... Great location!! And courteous staff
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Very good location"
Great staff, friendly, willing to help and assist.
Genuine Expedia guest review
Other trip Jul 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Omni Hotel San Francisco"
Front desk staff and front door staff were very helpful and pleasant.
Genuine Hotels.com guest review
2 night romance trip Jul 17, 2015
Jason
US
5.0 / 5Outstanding
"Perfection!"
Everything about our brief stay was outstanding - the staff was immensely helpful and courteous without being obsequious. The hotel is beautiful, incredibly clean and well appointed. Bed and bedding were outstanding, bath facilities and complimentary toiletries exceptional - everything was even better than expected. We stay in many 4 and 5 star hotels throughout the world and will not hesitate to book another Omni again - this was a wonderful experience. Further, when we returned from an evening event without having had dinner, I ordered room service, which was superb. Bravo!!
Genuine Expedia guest review
Other trip Jul 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel, incredible staff"
We stayed at Omni San Fran for a week. The hotel is absolutely beautiful, room was spotless, good location not too far to walk from BART, shopping, Embarcadero, Chinatown. All of those alone would make me stay again, but the staff there has to make it one of the best in the city.... definitely the best staff of any hotel I've ever stayed in. So courteous, friendly and willing to help in any way they could! Esp. the chief concierge Mark. I bothered him everyday with numerous questions about transportation, location, tours, etc. and always he was so thorough & helpful! Whatever management is doing to keep their employees doing such a wonderful job is working & other hotels should learn from them!
Genuine Expedia guest review
Other trip Jul 27, 2015
MB
US
4.0 / 5Excellent
"Great location"
We feel safe, hotel in good location. Trolley runs right in front of hotel and other transit lines. Close to shopping and entertainment. Can be a bit noisy at times, we hear sirens and fire trucks as the fire station is close by.
Genuine Expedia guest review
Other trip Jul 26, 2015
Love To Travel
US
5.0 / 5Outstanding
"Great vacation stay"
Easy walk to major attractions or transportation - hotel staff was very very friendly and accommodating - would highly recommend hotel to anyone traveling to San Francisco !
Genuine Expedia guest review
Other trip Jul 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel!!!"
The staff was extremely friendly from the moment we pulled up. This hotel is in a great location. It's about a 2 min walk to the Tadich Grill and 4-5 min walk to Belden Place.
Genuine Expedia guest review
Other trip Jul 25, 2015
Noah
US
5.0 / 5Outstanding
"Modern Hotel in heart of the Financial District"
We stayed here for a weekend getaway and it was a great location within the Financial District. We were 1 block away from the Transamerica Building, 2 blocks from Chinatown, a 10-15 min. walk down to Pier 1, the Ferry Building and Embarcadero, and a few blocks around the corner from Broadway which is almost to the heart of North Beach. The staff was friendly, the doormen helpful and it felt like a safe hotel. The room was clean, bed comfortable, bathroom very modern and had all amenities. The bar had great drinks (though kind of on the expensive side) and the hotel lobby had fresh, cold fruit-infused water available every day. I don't think we could have afforded to stay here if we didn't use hotels.com, since it was such a nice hotel, but I'm so glad we did!
Genuine Hotels.com guest review
3 night romance trip Jul 17, 2015
Aparna
US
4.0 / 5Excellent
"Nice, but need better towels and bath floor mats"
Great location easy on and off public transportation request view other wise you will get a dumpster view
Genuine Expedia guest review
Other trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, excellent service"
We had a great day 4 night/5 day at the Omni San Francisco. Every staff member we encountered--from the doormen, to Juan at the front desk, and Maggie, the concierge--was pleasant, professional, and extremely helpful.
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Family Excursion"
Comfortable rooms (a pretty good size for a San Francisco Hotel), comfortable beds, lovely niceties such as some kind of treat as you check in, great front desk, and beautiful lobby. The breakfast at the hotel was superb! Every dish was tasty, fresh, and plentiful. We were surprised at how wonderful the breakfasts were. Many fun things in San Francisco are a quick walk from the hotel (if you like to walk) : Union Square, great restaurants, (Cafe Claude is superb and a short walk away.. great French food!), a nice walk to the water both North and East of the hotel.
Genuine Hotels.com guest review
Response by Omni San Francisco Hotel
Thank you for staying at the Omni San Francisco. I am so happy to know that you enjoyed your stay and that our breakfast at Bob's Steak and Chop House was a wow. I hope that you enjoy the remainder of your travels. Thank you for taking the time to share your feedback. It is appreciated.
2 night family trip May 15, 2015
karin
US
4.0 / 5Excellent
Wifi does not work properly, hotel is more for business people. Location is ok.
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel downtown near Chinatown."
Very friendly staff. Delicate attentions for All (especially children)
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Old school manners and charm"
Other hotels may have grander accommodations, but none have more polite, helpful, friendly staff. The people were a delight in every respect, from the enthusiastic doormen to the counter staff and servers. Fantastic! The room was clean, the bathroom can with nice upscale ammeneties, and the shower was comfortable for me (6'4") and my wife (5'5"). The food was very expensive, but also very good. We can't wait to go back.
Genuine Expedia guest review
Response by Omni San Francisco Hotel
Thank you for your kind comments regarding our team and your experience at the Omni San Francisco. We take pride in our service and I am happy to know that you had a memorable visit. We hope to have the opportunity to host you again. Thank you for taking the time to share your feedback. It is appreciated.
Other trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Experience!"
Every part of our stay was wonderful! From the front desk staff to the bellmen to the concierge every staff member treated us like royalty. We will definitely stay at an Omni again.
Genuine Expedia guest review
Other trip Jul 18, 2015
Cheryl
US
5.0 / 5Outstanding
"Worth every penny"
Probably not the cheapest way to stay in San Francisco, but worth every penny. You are in the middle of everything. Close to China Town, the Piers, etc. And the flair in the hotel makes you feel king :-).
Genuine Expedia guest review
Other trip Jul 18, 2015
Kai
US
5.0 / 5Outstanding
"Amazing staff"
The hotel is very nice but our best experience was with the staff, they are amazing and will fill any need you have. They were very nice as we were celebrating our first anniversary and they gave us a surprise and delicious gift.
Genuine Expedia guest review
Other trip Jul 15, 2015
Noelia Santana
US
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