"Proximity to Grandchildren...Restfulness"
We had traveled the day. When in the area, the proximity to our son and his family is important. In addition to fine room, friendliness, nice selection of food...we all enjoyed the pool to play with the children and to unwind! Then to sleep soundly!Genuine Hotels.com guest review
Excellent serviceGenuine Hotels.com guest review
"a getaway close to home"
My daughter and I were so sick of the snow, we checked into the hotel for four days. It was warm, cozy and clean. The staff at the front desk was polite and pleasant, housekeeping was wonderful and VERY friendly! The food in the restaurant was yummy and room service was even better!Genuine Expedia guest review
Stay was not bad but for one night not worth $100. The pool had no towels.. Jacuzzi was non fuctioning. One jet was working. Room was clean and decent but again not worth $100.Genuine Expedia guest review
"Good local getaway"
My son and I stayed here over the weekend just as a local place to get away for a few days. The staff was very friendly and helpful. The only criticism I have is the management of the breakfasts, which were included in our rate. There were not enough tables, the food was cold, and when there was a buffet, it was too crowded and food was not replenished […] in a timely manner. The location was great, however. Despite the snow, we were able to easily get to the movies and shopping. Read moreGenuine Hotels.com guest review
TerrificGenuine Hotels.com guest review
"Lively, clean and friendly"
Staff was great. The hotel was busy with events and groups but the staff kept it together and everything was very nice. I would definitely stay here again on a future visitGenuine Hotels.com guest review
"very nice employees"
very nice , clean, friendly staff, great breakfastGenuine Hotels.com guest review
"Close to family"
Very nice hotel, clean and staff was very accomodating when we needed anything. Food was also very delicious and reasonable.Genuine Hotels.com guest review
"Close to everything - HWYs and Shopping"
excellentGenuine Hotels.com guest review
Hilton offers a very pleasant stay. Clean & comfortable &affordable.Genuine Expedia guest review
Hilton offers a very pleasant stay. Clean & comfortable &affordable.Genuine Expedia guest review
"Clean, comfortable, and well priced!"
This was my second stay at this hotel, the first since the lobby was re done. I have absolutely no complaints; the room was nice, clean, and comfortable, and the staff was lovely.Genuine Expedia guest review
"HOME AWAY FROM HOME"
THE HOTEL IS COMFORTABLE AND EVERYTHING YOU NEED IS WITHIN REACH...VERY PLEASANT ATMOSPHERE. oUTSIDE YOU HAVE ALLOT OF STORES, EATERIES AND BEAUTIFUL SURROUNDINGS....Genuine Expedia guest review
Relaxing, friendly, great food in the restaurant, and a comfortable bed.Genuine Hotels.com guest review
I stayed 2 nights with my husband and daughter. I picked this hotel because it has pool and we loved it! Pool hours are long (5am to 11pm) and it was very clean. Our room (2 queen) was spacious and very comfortable. The only down side was the noise from the next door and corridor.(There was a wedding and a lots of people were staying.) It is located […] in the middle of the shopping mall parking but very convenient to hit the highway. Overall, I liked my stay at Hilton Garden Inn! Read moreGenuine Hotels.com guest review
nice place, close to the shopping mall and easy transportation to nycGenuine Hotels.com guest review
Messed up confirmation. Wanted non smoking gave me smoking...said couldn't change room and no refund at all...used to be a good b hotel with great customer service...as long as you say something a nice voice its makes up for it=/Genuine Hotels.com guest review
"Excellent: Enthusiastically recommend"
Our stay at the Rockaway Hilton Garden Inn was a 5 star experience. All was perfect: Room, room service, etc.Genuine Expedia guest review
"East Coast Vacation 2013"
I am very satisfied with my hotel experience , the price is reasonable, which includes breakfast, free parking , free wifi ....staff are friendly and location is too convenient for our function venue...would like to recommend it to my family and friends.....Genuine Hotels.com guest review
"Just what we were looking for"
A great hotel at a great price, the location was nice, on the ring road of a mall, but very quiet. The rooms were decorated nice, with a fridge and micro. Nice soaps and shampoos too. The only thing that would have made it better would be a free breakfast, but overall we loved it!! The pool hours were awesome 5am -11pm, wish more places were like t […] hat! Read moreGenuine Hotels.com guest review
"Fine Hotel - In Nice Mall Parking Lot"
This is a fine hotel. We were there for one night for a family event. There were three wedding parties also staying at this hotel. The Management posted paper signs on halls and elevators asking folks to be mindful of other guests. I am sure they did this because of the large amount of groups. That was very thoughtful of them. I did not use any of the […] facilities or eat at the restaurant. There is a bar/restaurant right in the lobby. That could have been better separated with more appropriate lighting. It did not look inviting at all. Read moreGenuine Hotels.com guest review
"Close to everything"
great location, perfect for an overnight stay.Genuine Hotels.com guest review
Major renovations occurring so lobby was not accessible. Had to walk around back to enter hotel. Hopefully may enjoy renovations at another time.Genuine Hotels.com guest review
We weren't aware that the hotel was being renovated which presented its own challenges example: long wait for check in. Other issues presumably were not related to renovations. Tried to get tea at breakfast but the hot water had stuff floating in it. I mean lots of stuff! The room, even with ac on had a very stale odor. When was the last time the air […] conditioner was cleaned? 1989? I have stayed at H Gardens before but this one was not even close to par. Read moreGenuine Hotels.com guest review
"Great Place to Stay"
Hotel was very clean and modern. No problems with television, refrigerator or anything else. Would stay again!Genuine Hotels.com guest review
Great place and will probably be better once the construction is finished. A long walk to the make shift entrance.Genuine Hotels.com guest review
Our room was fine and the staff was fine. The hotel is undergoing major construction. Upon arrival, the lobby and entrance were under construction and we had to enter through a back door. We were okay with that and understanding. On the second day, they were jackhammering the only elevator bay in the hotel and the staff were wearing protective masks. […] The only way to access our room was to ask the construction crew to remove plastic sheet and to stop work while we used the elevator. They were polite and accommodating, but once inside the elevator, the jackhammering and contraction continued until early evening. We were on the second floor trying to prepare for a business event. The noise was incredible. We should have been told that there was a large amount of construction and we would have made other arrangements. When I brought this to the management's attention, we were told that there were stairs available. Read moreGenuine Hotels.com guest review
"Good location, but loud room"
The location of this hotel is excellent. It's close to many shops and restaurants. The room itself was very nice and clean. Our only issue was that everything that was happening in the hallway could be heard in our room. The hotel was very busy, and around midnight it seemed that many people were returning to their rooms after their evening engagements. […] Our room was close to the elevator, and we could hear it and the people exiting. Clearly, this has been an issue before as there were courtesy messages on the elevator doors. Nevertheless, it made for a difficult night of sleep. Read moreGenuine Hotels.com guest review
Very clean, comfortable, congenial atmosphere. I would definitely go back.Genuine Hotels.com guest review
"No cable TV"
Hotel was ok. We were expecting to watch some TV and relax, but everything was pay per view and NOTHING live. For the price tag at least basic cable should be offeredGenuine Hotels.com guest review
Great place to stay if you visit NY,50 jqminutes to Manhattan.Genuine Hotels.com guest review
"Close to family and shopping"
The staff and management make this hotel what it is and we will continue to visit this hotel in the future.Genuine Expedia guest review
"Great Location & Staff"
We selected this hotel because of the location and it didn't disappoint. The staff was friendly and we would stay again.Genuine Hotels.com guest review
"Hilton Garden Inn Rockaway 052413"
Room was nice. Shower could have been better, showerhead did not work properly. Reserved a king but was given double queen. Not a big deal but not what I reserved.Genuine Hotels.com guest review
"More Than Fit the Bill for a One Night Stay"
Surprisingly pleasant - clean, renovated, quiet, well outfitted room, especially for the price. Only stayed one night but more than fit the bill for under $100.Genuine Expedia guest review
The bed and pillows were so comfortable! The room was very clean and soundproof! The pool was also very clean.Genuine Hotels.com guest review
very nice place.Genuine Hotels.com guest review
I will stay on this hotel on my next vacation. Very clean and nearby the mall.Genuine Hotels.com guest review
"So thankful you were there in our time obereaveme."
We are so appreciative of you kindness, outstanding staff, and willingness to extend our stay as we suffered the loss of a loved one!!!! Forever thankful!Genuine Hotels.com guest review
"My bunny so happy!"
Excellent hotel!Everything nice!!Recommended!!Genuine Hotels.com guest review
Too pricey.Genuine Hotels.com guest review
"Nice hotel in nice location"
Overall our stay was excellent. We're staying at this hotel about 6-7 times. The only problem we had this time was their internet service was extremely slow. I tried both their wired and wireless service. Normally their wired service was very good but this time nothing was acceptable. Both my wife and I rely on the internet access and getting to this […] hotel and finding their service poor impacted the overall quality of our trip. Read moreGenuine Hotels.com guest review
"Great place for the price."
Friendly staff and clean hotel. Breakfast buffet is good. I booked the hotel because it had a pool and hot tub. Unfortunately they were both closed for unknown reason the day I was there.Genuine Hotels.com guest review
The hotel's computer system was down, making it a bit inconvenient. Could not use credit card for restaurant bill and did not want to use the ATM and get charged the unnecessary fees. Thank goodness we were able to pool our monies to pay the bill, which left us having to find a bank to replenish funds. Because of the system being down, so was the internet. […] Also, the cable tv system only had sporadic service. Read moreGenuine Hotels.com guest review
We stumbled across this hotel when my wife said to me, "let's go some place for the weekend and preferably some place that has a pool, so that kids can enjoy themselves". So I immediately thought "road trip", but I didn't want to travel far, and when ever I think road trip, I think of stopping at Cracker Barrel, so I did a search for the nearest location. […] The nearest location to us was in Mt. Arlington, so then I searched for hotels close by, and of all the choices Hilton Garden Inn sounded the most appealing because it was reasonably priced, right in the Rockaway Mall, and they had an indoor pool for the kids. They also offered a full breakfast for just $4 dollars more. Well, I kid you not, everything was great. The hotel was very convenient to everything, the staff was super friendly, and the kids loved the pool. The only thing I would do different is to get a room further away from the pool, the pool smell was little strong for my taste, but other than that everything was perfect. Another plus was there was a Buffalo Wild Wings right next door to the hotel. Awesome! Read moreGenuine Hotels.com guest review
"Not too impressed"
The second floor where I stayed smelled like cigarette smoke...seems like they have rooms there where this is OK. Expensive stay for a hotel that smells like an ash tray...Genuine Hotels.com guest review
"Good service & location"
Positive experience. Room was clean and service good. Located at a mall which was nice.Genuine Hotels.com guest review
"Worst Hilton ever seen!"
Renovation was way over due for this location. Beds were out of shape. Heater was loud and inefficient. Front desk personnel wasn't nice or friendly.Genuine Hotels.com guest review
good stayed with them twice and liked it!!Genuine Hotels.com guest review
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