All hotels in Port Washington, Wisconsin, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here350 E Seven Hills Rd, Port Washington, WI, 53074, United States of America, ‏‎855-239-9401
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4.3 / 5Excellent

Score breakdown (from 139 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.3
1.0 / 5Poor
"Visiting Family"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
A little scuzzy. Breakfast is pretty yucky. Rooms were in desperate need of rehab. Towels were well worn and stained. Just generally sort of icky. Keep looking.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Port Washington
We apologize you were not satisfied with the condition of the hotel or the breakfast service during your stay. We appreciate you taking the time share your experience, and we do understand how these aspects of any stay could ruin an experience. Your comments are valued, and your suggestions will be used to consider improvements in the future!
2 night trip Sep 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay, although only one night was very enjoyable. The room was very quiet, as was the hotel in general which we really appreciated. Also we enjoyed the breakfast buffet which was more than we expected.
Genuine Hotels.com guest review
1 night trip Sep 19, 2013
Mary
US
5.0 / 5Outstanding
"Nice place off the interstate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here on our way to Wisconsin from Chicago area. Wonderful place for familys, couples, or singles. Very good breakfast buffet too. Rooms were very clean and up to date. Location right off interstate. Highly recommend.
Genuine Hotels.com guest review
1 night romance trip Sep 16, 2013
Norm
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was perfect
Genuine Hotels.com guest review
1 night trip Sep 15, 2013
A Traveler
US
5.0 / 5Outstanding
"close to biking trails"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay
Genuine Hotels.com guest review
2 night trip Sep 6, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
Nice hotel.. should have checked the tv remote before leaving for the family event because when we got back to the room - no tv. front desk was helpful but did not get resolved before we left the following morning. IF we were staying longer would have gotten it resolved but they did inform house keeping. Hope it got resolved for next guest.
Genuine Hotels.com guest review
1 night trip Aug 23, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quiet. Different types of pillows good. Comfy bed.
Genuine Hotels.com guest review
1 night trip with friends Aug 24, 2013
Laurie
US
3.0 / 5Good
"Frequent Port Wash Visitor"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Of the 2 hotels in the area, this one is the best. Port Washington is a great little getaway- wonderful coffee shops, restaurants, shopping & awesome bike shop - wished the hotels would pick up the pace - it would definitely drive more visitors. Hotels in the area do not mirror the rest of this quaint little town.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2013
B Lewis
US
4.0 / 5Excellent
"Excellent Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I were staying at the hotel for our Honeymoon, and had a brilliant time. The location in Port Washington allowed us easy access to West Bend, Milwaukee, Manitowoc, and Sheboygan as we travelled about the area. The staff at the hotel were fantastic, especially Kristy who checked us in the first night, and who provided us with useful information throughout our stay. The two ladies who were trying desperately to keep up with the guest breakfast were also doing a good job, even when they were loosing the battle at times during the weekend breakfast rush. Extra staff on the weekend would have helped a lot, as the two ladies just could not keep up with the rush. Our room, a suite, was beautiful, comfortable, and clean each day, and we thank the housekeepers for that. Overall we had a great stay at the hotel and will stay there again when we are in the US and in that part of the State.
Genuine Hotels.com guest review
4 night romance trip Aug 1, 2013
Paul & Pauline H.
US
3.0 / 5Good
"Right off the highway"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nice...hotel clerk was very pleasant to me. The hotel room was nice and big, but the carpet in the bedroom felt damp and room had a strange odor upon opening the door. The bed was comfortable and the tv was a nice size. The only thing that bothered was that the curtains didn't close all the way and there was a space that let light in from the parking lot lights.
Genuine Expedia guest review
Other trip Aug 15, 2013
Beth
US
5.0 / 5Outstanding
"Great place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and very nice hotel!
Genuine Hotels.com guest review
1 night business trip Aug 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean. Wonderful, helpful staff. Very accommodating and I love that the front desk clerk calls to see how you like your room. Will stay there again.
Genuine Expedia guest review
Other trip Aug 10, 2013
Nicole
US
5.0 / 5Outstanding
"Met our needs as we passed through"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel, very clean. Not really situated near any restaurants so plan on driving. Morning breakfast is provided.
Genuine Hotels.com guest review
1 night family trip Aug 3, 2013
Pam C
US
4.0 / 5Excellent
"nice stay, convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
convenient to the interstate, clean rooms, comfortable beds. My only complaint that is the staff can only wait on one person at a time, totally oblivious to someone just wanting to drop off a key or ask a quick question.
Genuine Hotels.com guest review
1 night trip Jul 31, 2013
james
US
3.0 / 5Good
"Ask for an east side room"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
I was given a west facing room with the Interstate just outside the windows. All night long the traffic noise was so awful I lost a night's sleep. Ask for an east facing room if you want to sleep! Front desk staff was petulant and ignorant. I asked when their famour 1860 lighthouse was open and she shrugged and said I could look it up on the computer. She did not offer to find out for me the guest instead of suggesting that I do it. Why did she not know about their most famous landmark? The breakfast was all right and the usual cold cereals etc with the TV blaring. Very disappointing stay for a much needed respite from ordinary routine.
Genuine Expedia guest review
Other trip Aug 1, 2013
A Traveler
US
3.0 / 5Good
"They gave me a noisy room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a beautiful hotel, convenient location, clean, great breakfast, lovely pool and spa - everything you could want. When I checked in, I told them I was tired and wanted a quiet room. It was fine until I was all settled, in bed, and found I was right above the pool where the noise continued until 11 p.m. I was not prepared to change rooms at that point in time. Stay there, but make sure you are not in a room above the pool.
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
Linda
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had a king room. Refrigerator, microwave, hair dryer, quiet, air conditioning good, no complaints at all. Breakfast with hot and cold options and had real oatmeal not instant.
Genuine Hotels.com guest review
1 night trip Jul 23, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient to north side of Milwaukee"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nice appearing hotel and room in process of being updated. A con was no thermostat in the room so heat or cold could not be regulated. The unit ran all night and seemed to be either too hot or too cool, thus not a good night's sleep. The breakfast room was rather small for number of people and they need to manage it better. Will probably wait til upgrade is completed before returning.
Genuine Expedia guest review
Other trip Jul 25, 2013
Kay
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we knew the hotel would be good since we've stayed in their hotels before
Genuine Hotels.com guest review
1 night trip Jul 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stress relief"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Everything went so smooth, we were able to go into town for one of the best meals I've ever had. We walked around the marina, came back and dreamed the night away.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2013
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was nice and clean. The staff was pleasant and helpful.
Genuine Hotels.com guest review
1 night trip Jul 3, 2013
Lisa
US
5.0 / 5Outstanding
"visit to small towns in wisconsin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Enjoyed the fact hotel was right on the highway. We visited several towns in every direction from this hotel. Really liked our dinner one night at Tellos in Port Washington. Good antiques in Plymouth. Kohler factory very interesting. Couldn't resist Milwaukee one day too.
Genuine Hotels.com guest review
2 night trip Jun 27, 2013
Diane
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room had a microwave but no fridge. Other than this small inconvenience the hotel was very clean and quiet. The staff was very helpful and engaging. Variety of free breakfast items. Great place to stay on any trip!
Genuine Hotels.com guest review
1 night trip with friends Jun 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Caters to the needs of guests"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in Port Washington to go on a charter fishing boat. The hotel staff opened the complimentary breakfast at 4:00 am to cater to those going out early fishing. We were very impressed with the staff and the hotel.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
US
4.0 / 5Excellent
"Great town, good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Rooms are comfortable. They provided a crib, which was nice and was in good shape.
Genuine Expedia guest review
Other trip Jun 24, 2013
A Traveler
US
5.0 / 5Outstanding
"5 min from city center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very close to city center, clean comfortable room, did not sample the free breakfast so no opinion on that. Grocery store and a few fast food places are a block away. I would stay again.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2013
Dave
US
4.0 / 5Excellent
"clean, friendly, easy on off the freeway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I really enjoyed my stay with the clean, spacious room and friendly desk staff. The hot breakfast is a thoughtful perk. Having a microwave and mini-fridge in the room was truly a bonus. The little tavern is a nice touch even though it only has frozen pizza. Yes, I will stay here again.
Genuine Hotels.com guest review
2 night trip Jun 12, 2013
A Traveler
US
2.0 / 5Fair
"Disappointing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Lights didn't work and curtains didn't close all the way.
Genuine Expedia guest review
Other trip Jun 10, 2013
Rene
US
4.0 / 5Excellent
"Fine for an overnight stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This is a fine overnight stay. Close to the highway, so easy access in and out. Room was clean. I appreciate that! Breakfast included...something for everyone. Hot and cold items.
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time in. The pool! Everything was very convenient!!
Genuine Expedia guest review
Other trip May 6, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel and a great value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean and reasonably new hotel right off highway. Great option if you don't mind not having a view of the lake.
Genuine Expedia guest review
Other trip Apr 18, 2013
Kevin
US
4.0 / 5Excellent
"Nice Place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very clean nice hotel.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2013
A Traveler
US
4.0 / 5Excellent
"Port Washington Visit"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our room was very nice - clean and neat. The first night there I went down to the fitness/exercise room, and there was no remote for the tv. However, the next morning it was there. The first day, I asked the lady at the desk which tv channels were for kids, and she didn't know - there was no tv directory, except for HBO.
Genuine Hotels.com guest review
2 night family trip Dec 14, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean & comfortable - easy access to sights.
Genuine Hotels.com guest review
1 night trip Dec 3, 2012
Jean
US
5.0 / 5Outstanding
"All good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Check in clerk was very helpful. When I raised an issue with the room assigned initially, she upgraded me without any questions (a perk of staying off-season, I suspect). Suite was very comfortable; and, since it was not on the interstate-highway side, it was quieter than my original room would have been.
Genuine Hotels.com guest review
3 night business trip Nov 11, 2012
TD
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very comfortable, and staff was very friendly-and the breakfast was hot and good.
Genuine Hotels.com guest review
1 night trip Nov 7, 2012
Beatons
US
5.0 / 5Outstanding
"Perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much!!!
Genuine Hotels.com guest review
3 night trip Oct 24, 2012
A Traveler
US
5.0 / 5Outstanding
"Good Family Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a good sized room, it was clean, and the kids enjoyed the pool.
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
4.0 / 5Excellent
"quirky"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel seems clean but a little different. The coffee pot is on a table with the microwave and one would have to move the microwave to plug in the coffee pot so I used the bathroom for the coffee pot. There are two switches in the bathroom for the light and the fan. I didn't hit the second one for the fan and the fire alarm went off. Good/Bad no one came running. The next day in the room next to me the alarm went off and there was commotion that time. Who said that a yellow 4 inch disk a quarter inch in depth and cold could be called an egg. The pastries are the miniature donettes....Great place for breakfast is Harry's downtown.
Genuine Hotels.com guest review
2 night trip Sep 17, 2012
A Traveler
US
5.0 / 5Outstanding
"Great accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were only there for about 6 hours because we came late and left early in the morning. However, it was very clean, quiet and had everything we needed. They even set up some breakfast items for us because we left earlier than breakfast was served. Friendly staff as well.
Genuine Expedia guest review
Other trip Sep 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was very pleased with the entire stay. Rooms were clean, beds were comfortable. Did not eat the full breakfast but the room was packed every morning. Hotel is a little out of town, not within walking distance of the lake or restaurants, but it was close enough with a short drive. Had one unpleasant experience with the owner, the front desk staff was more than courteous and tried to make the situation right but the owner stood in their way. As he did not speak English it was hard to understand what his issue was. Over all I would say I would stay here again.
Genuine Hotels.com guest review
2 night family trip Aug 16, 2012
M. K.
US
5.0 / 5Outstanding
"Good Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a really nice motel! Great breakfast, and very comfortable accommodations.
Genuine Hotels.com guest review
1 night trip with friends Aug 17, 2012
Ken
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The people were very friendly and helpful, and the shuttle service was a plus.
Genuine Hotels.com guest review
1 night trip Aug 9, 2012
Charles
US
5.0 / 5Outstanding
"great stop on our trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were very happy with the stay--especially the accommodations for my 90 year old mother. Easy access from interstate, great breakfast, appreciated the fitness room.
Genuine Expedia guest review
Other trip Aug 6, 2012
mrsb
US
1.0 / 5Poor
"Fraud"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
NO water! The picture is a lie and they put us in a room next to the elevator and ice machine. Also, antique workout room.
Genuine Hotels.com guest review
Response by General Manager
Thank you for your comments relating to your visit with us. I truly appreciate you providing me with details regarding your stay with areas of opportunity or where we fell short of expectations. We rely on assessments like yours to allow us to properly plan and aid in improving our services and facilities.
1 night trip Jul 22, 2012
E. Stoker
US
5.0 / 5Outstanding
"Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is a great value. I was in town for business and only needed 1 night and it was perfect. Free continental breakfast, nice clean rooms, and a pub with activities every night in the hotel. We also got a free room upgrade for no specific reason, which was a nice surprise. Definitely would stay here again.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2012
Pauly D
US
5.0 / 5Outstanding
"Good deal."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I stayed 4 nights to attend the US Women's Open in Kohler. Have no complaints and would definitely reccomend this hotel. Great service and looked to have been just remodeled.
Genuine Hotels.com guest review
3 night trip Jul 5, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The two nights were great.
Genuine Hotels.com guest review
2 night trip Jul 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
stayed here while attending the U.S. Open at Black Wolf Run. Rooms were great... they even opened up breakfast early for us because we had an early tee time. Highly reccommend.
Genuine Hotels.com guest review
1 night trip Jul 4, 2012
md
US
3.0 / 5Good
"Interstate Noise"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Nice hotel but interstate roadway noise on the "wrong side" of the hotel was too much. Will not return to this location.
Genuine Hotels.com guest review
1 night trip Jul 5, 2012
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews