Nice hotel.. should have checked the tv remote before leaving for the family event because when we got back to the room - no tv. front desk was helpful but did not get resolved before we left the following morning. IF we were staying longer would have gotten it resolved but they did inform house keeping. Hope it got resolved for next guest.Genuine Hotels.com guest review
Quiet. Different types of pillows good. Comfy bed.Genuine Hotels.com guest review
"Frequent Port Wash Visitor"
Of the 2 hotels in the area, this one is the best. Port Washington is a great little getaway- wonderful coffee shops, restaurants, shopping & awesome bike shop - wished the hotels would pick up the pace - it would definitely drive more visitors. Hotels in the area do not mirror the rest of this quaint little town.Genuine Hotels.com guest review
My wife and I were staying at the hotel for our Honeymoon, and had a brilliant time. The location in Port Washington allowed us easy access to West Bend, Milwaukee, Manitowoc, and Sheboygan as we travelled about the area. The staff at the hotel were fantastic, especially Kristy who checked us in the first night, and who provided us with useful information […] throughout our stay. The two ladies who were trying desperately to keep up with the guest breakfast were also doing a good job, even when they were loosing the battle at times during the weekend breakfast rush. Extra staff on the weekend would have helped a lot, as the two ladies just could not keep up with the rush. Our room, a suite, was beautiful, comfortable, and clean each day, and we thank the housekeepers for that. Overall we had a great stay at the hotel and will stay there again when we are in the US and in that part of the State. Read moreGenuine Hotels.com guest review
"Right off the highway"
Hotel was nice...hotel clerk was very pleasant to me. The hotel room was nice and big, but the carpet in the bedroom felt damp and room had a strange odor upon opening the door. The bed was comfortable and the tv was a nice size. The only thing that bothered was that the curtains didn't close all the way and there was a space that let light in from […] the parking lot lights. Read moreGenuine Expedia guest review
"Great place to stay."
Clean and very nice hotel!Genuine Hotels.com guest review
Very clean. Wonderful, helpful staff. Very accommodating and I love that the front desk clerk calls to see how you like your room. Will stay there again.Genuine Expedia guest review
"Met our needs as we passed through"
Nice hotel, very clean. Not really situated near any restaurants so plan on driving. Morning breakfast is provided.Genuine Hotels.com guest review
"nice stay, convenient"
convenient to the interstate, clean rooms, comfortable beds. My only complaint that is the staff can only wait on one person at a time, totally oblivious to someone just wanting to drop off a key or ask a quick question.Genuine Hotels.com guest review
"Ask for an east side room"
I was given a west facing room with the Interstate just outside the windows. All night long the traffic noise was so awful I lost a night's sleep. Ask for an east facing room if you want to sleep! Front desk staff was petulant and ignorant. I asked when their famour 1860 lighthouse was open and she shrugged and said I could look it up on the computer. […] She did not offer to find out for me the guest instead of suggesting that I do it. Why did she not know about their most famous landmark? The breakfast was all right and the usual cold cereals etc with the TV blaring. Very disappointing stay for a much needed respite from ordinary routine. Read moreGenuine Expedia guest review
"They gave me a noisy room"
This is a beautiful hotel, convenient location, clean, great breakfast, lovely pool and spa - everything you could want. When I checked in, I told them I was tired and wanted a quiet room. It was fine until I was all settled, in bed, and found I was right above the pool where the noise continued until 11 p.m. I was not prepared to change rooms at that […] point in time. Stay there, but make sure you are not in a room above the pool. Read moreGenuine Hotels.com guest review
I had a king room. Refrigerator, microwave, hair dryer, quiet, air conditioning good, no complaints at all. Breakfast with hot and cold options and had real oatmeal not instant.Genuine Hotels.com guest review
"Convenient to north side of Milwaukee"
Nice appearing hotel and room in process of being updated. A con was no thermostat in the room so heat or cold could not be regulated. The unit ran all night and seemed to be either too hot or too cool, thus not a good night's sleep. The breakfast room was rather small for number of people and they need to manage it better. Will probably wait til upgrade […] is completed before returning. Read moreGenuine Expedia guest review
we knew the hotel would be good since we've stayed in their hotels beforeGenuine Hotels.com guest review
"Great stress relief"
Everything went so smooth, we were able to go into town for one of the best meals I've ever had. We walked around the marina, came back and dreamed the night away.Genuine Hotels.com guest review
It was nice and clean. The staff was pleasant and helpful.Genuine Hotels.com guest review
"visit to small towns in wisconsin"
Enjoyed the fact hotel was right on the highway. We visited several towns in every direction from this hotel. Really liked our dinner one night at Tellos in Port Washington. Good antiques in Plymouth. Kohler factory very interesting. Couldn't resist Milwaukee one day too.Genuine Hotels.com guest review
The room had a microwave but no fridge. Other than this small inconvenience the hotel was very clean and quiet. The staff was very helpful and engaging. Variety of free breakfast items. Great place to stay on any trip!Genuine Hotels.com guest review
"Caters to the needs of guests"
We were in Port Washington to go on a charter fishing boat. The hotel staff opened the complimentary breakfast at 4:00 am to cater to those going out early fishing. We were very impressed with the staff and the hotel.Genuine Expedia guest review
"Great town, good hotel"
Rooms are comfortable. They provided a crib, which was nice and was in good shape.Genuine Expedia guest review
"5 min from city center"
Very close to city center, clean comfortable room, did not sample the free breakfast so no opinion on that. Grocery store and a few fast food places are a block away. I would stay again.Genuine Hotels.com guest review
"clean, friendly, easy on off the freeway"
I really enjoyed my stay with the clean, spacious room and friendly desk staff. The hot breakfast is a thoughtful perk. Having a microwave and mini-fridge in the room was truly a bonus. The little tavern is a nice touch even though it only has frozen pizza. Yes, I will stay here again.Genuine Hotels.com guest review
Lights didn't work and curtains didn't close all the way.Genuine Expedia guest review
"Fine for an overnight stay"
This is a fine overnight stay. Close to the highway, so easy access in and out. Room was clean. I appreciate that! Breakfast included...something for everyone. Hot and cold items.Genuine Expedia guest review
"Very nice place to stay"
Had a great time in. The pool! Everything was very convenient!!Genuine Expedia guest review
"Good hotel and a great value"
Clean and reasonably new hotel right off highway. Great option if you don't mind not having a view of the lake.Genuine Expedia guest review
"Nice Place to stay"
Very clean nice hotel.Genuine Hotels.com guest review
"Port Washington Visit"
Our room was very nice - clean and neat. The first night there I went down to the fitness/exercise room, and there was no remote for the tv. However, the next morning it was there. The first day, I asked the lady at the desk which tv channels were for kids, and she didn't know - there was no tv directory, except for HBO.Genuine Hotels.com guest review
Very clean & comfortable - easy access to sights.Genuine Hotels.com guest review
Check in clerk was very helpful. When I raised an issue with the room assigned initially, she upgraded me without any questions (a perk of staying off-season, I suspect). Suite was very comfortable; and, since it was not on the interstate-highway side, it was quieter than my original room would have been.Genuine Hotels.com guest review
very comfortable, and staff was very friendly-and the breakfast was hot and good.Genuine Hotels.com guest review
We enjoyed our stay very much!!!Genuine Hotels.com guest review
"Good Family Hotel"
We had a good sized room, it was clean, and the kids enjoyed the pool.Genuine Expedia guest review
The hotel seems clean but a little different. The coffee pot is on a table with the microwave and one would have to move the microwave to plug in the coffee pot so I used the bathroom for the coffee pot. There are two switches in the bathroom for the light and the fan. I didn't hit the second one for the fan and the fire alarm went off. Good/Bad no […] one came running. The next day in the room next to me the alarm went off and there was commotion that time. Who said that a yellow 4 inch disk a quarter inch in depth and cold could be called an egg. The pastries are the miniature donettes....Great place for breakfast is Harry's downtown. Read moreGenuine Hotels.com guest review
We were only there for about 6 hours because we came late and left early in the morning. However, it was very clean, quiet and had everything we needed. They even set up some breakfast items for us because we left earlier than breakfast was served. Friendly staff as well.Genuine Expedia guest review
Was very pleased with the entire stay. Rooms were clean, beds were comfortable. Did not eat the full breakfast but the room was packed every morning. Hotel is a little out of town, not within walking distance of the lake or restaurants, but it was close enough with a short drive. Had one unpleasant experience with the owner, the front desk staff was […] more than courteous and tried to make the situation right but the owner stood in their way. As he did not speak English it was hard to understand what his issue was. Over all I would say I would stay here again. Read moreGenuine Hotels.com guest review
This is a really nice motel! Great breakfast, and very comfortable accommodations.Genuine Hotels.com guest review
The people were very friendly and helpful, and the shuttle service was a plus.Genuine Hotels.com guest review
"great stop on our trip"
We were very happy with the stay--especially the accommodations for my 90 year old mother. Easy access from interstate, great breakfast, appreciated the fitness room.Genuine Expedia guest review
NO water! The picture is a lie and they put us in a room next to the elevator and ice machine. Also, antique workout room.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Port Washington Thank you for your comments relating to your visit with us. I truly appreciate you providing me with details regarding your stay with areas of opportunity or where we fell short of expectations. We rely on assessments like yours to allow us to properly plan and aid in improving our services and facilities.
This hotel is a great value. I was in town for business and only needed 1 night and it was perfect. Free continental breakfast, nice clean rooms, and a pub with activities every night in the hotel. We also got a free room upgrade for no specific reason, which was a nice surprise. Definitely would stay here again.Genuine Hotels.com guest review
My wife and I stayed 4 nights to attend the US Women's Open in Kohler. Have no complaints and would definitely reccomend this hotel. Great service and looked to have been just remodeled.Genuine Hotels.com guest review
The two nights were great.Genuine Hotels.com guest review
stayed here while attending the U.S. Open at Black Wolf Run. Rooms were great... they even opened up breakfast early for us because we had an early tee time. Highly reccommend.Genuine Hotels.com guest review
Nice hotel but interstate roadway noise on the "wrong side" of the hotel was too much. Will not return to this location.Genuine Hotels.com guest review
We loved the city & the lake it was near. Breakfast area was too small & crowded. We had to wait for the warm foods.Genuine Hotels.com guest review
"avaiable and helpful in a very difficult time to"
It was a wuiet and comfortable stay. Valued the quiet time rule. the breakast could have eggs and oatmeal every day for my diet. They did go out of their way to make oatmeal on request. Very courteous staff and answered all our questions including ones on restaurants and church times. Overall a quality and friendly family hotel. Will probably book chain […] again since i had two good experiences one in Kenosha and one in Port Washington.// Read moreGenuine Hotels.com guest review
"Friendly Staff and Squeaky Clean"
Great staff and very clean, spacious room. Quiet and comfortable the 2 nights I was there on business. Waffle maker made up for the mystery egg things that are served so much these days. Was especially nice outside on the porch in the morning.Genuine Hotels.com guest review
"JUST A GREAT EXPERIENCE, AS ALWAYS"
WONDERFUL. VERY RELAXING. THE BREAKFAST WAS VERY WELL STOCKED, ALOT OF VARIETY. NICE SERVER. GOOD COFFEEGenuine Hotels.com guest review
"A very pleasant stay"
Great breakfast. Clean accommodations. Refreshing pool and hot tub. This was a return visit. Very nice.Genuine Hotels.com guest review
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