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  • Best Western At O'Hare
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1 room,  2 adults 
Adults Children
Room 1:

Best Western At O'Hare - Chicago

41.998617, -87.885823
3 stars
10300 W Higgins Road, Rosemont, IL, 60018 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $100 $85
available on 05/31/13
Price Match Guarantee
3.5 503 5

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    Best Western At O'Hare
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western At O'Hare

    • Rosemont O'Hare Transfer Station Hotels - Rosemont 630 yards
    • Allstate Arena Hotels - Chicago 750 yards
    • Rivers Casino Hotels - Des Plaines 1.2 miles
    • O Hare Station Hotels - Chicago 1.7 miles
    • Rosemont Station Hotels - Rosemont 1.7 miles
    • All landmarks in Rosemont

    Nearest hotels to Best Western At O'Hare

    • Holiday Inn Express Hotel & Suites Chicago O'Hare
      3.0 stars
      130 yards from Best Western At O'Hare - Rosemont
    • CHICAGO OHARE ROSEMONT TRAVELO
      180 yards from Best Western At O'Hare - Rosemont
    • Sheraton Chicago O'Hare Airport Hotel
      3.5 stars
      300 yards from Best Western At O'Hare - Rosemont
    • Holiday Inn & Suites Chicago-O'Hare/Rosemont
      3.0 stars
      360 yards from Best Western At O'Hare - Rosemont
    • Residence Inn by Marriott O'Hare
      3.0 stars
      1200 yards from Best Western At O'Hare - Rosemont

    Top Hotels in Rosemont

    • Radisson Hotel Chicago O'Hare
      3.0 stars
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    Nearby Rosemont Best Western Hotels

    • Best Western Des Plaines at O'Hare
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    Overview of Best Western At O'Hare - Rosemont

    Location.
    The Best Western at O'Hare offers complimentary shuttle service to O'Hare International Airport, 2 miles away. Allstate Arena is 4 blocks away, and the Donald E. Stephens Convention Center is less than 2 miles away.

    Hotel Features.
    The hotel's complimentary airport shuttle operates on a schedule, 24-hours a day. Complimentary continental breakfast is served every day. Other amenities include Pine Grove Restaurant, serving casual American fare all day, and Shoeless Joe's Sports Bar & Grille, offering lunch and dinner. A convenience store, open 24 hours, supplies snacks and frozen foods. Guests have 24-hour access to the hotel's fitness room, and discounted access to a nearby gym. Wireless Internet access is complimentary hotel-wide.

    Guestrooms.
    Rooms feature desks with rolling chairs and lumbar support. Amenities include coffeemakers, and complimentary newspapers. Bathrooms feature white tile and include curved shower rods for added elbow room. TVs include premium cable channels and offer pay movies and video games.

    Image of Best Western At O'Hare, Chicago
    3.5 out of 5 Good (503 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I had a 5 a.m. Flight, the bedding was top notch, shuttle got to the airport at 3:30. Would stay here again Reviewed by a Hotels.com guest on May 10, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $85
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard King

    Deluxe King

    Standard Two Doubles

    Deluxe Two Doubles

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Diners Club
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Discover
    • MasterCard
    • Visa
    • American Express

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free guest parking during stay
    • Free Wi-Fi
    • Microwave in lobby
    • Number of floors - 3
    • Shopping on site
    • Television in lobby
    • Total number of rooms - 142
    • See more facilities
      • Grocery/convenience store
      • Luggage storage
      • Number of restaurants - 3
      • Offsite parking reservations required
      • One meeting/conference room
      • Snack bar/deli
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Free local calls
      • Hair dryer
      • Pay movies
      • Premium TV channels
      • Shower/tub combination
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (discount)
    • View more services
      • Airport transportation (complimentary)
      • ATM/banking
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Pine Grove Restaurant - Casual American fare for breakfast, lunch, and dinner. Open early morning to late evening.

    Shoeless Joe's Sports Bar & Grille - Sports bar with big-screen TVs. Offers a lunch, dinner, and late-night menu. Open daily.


    The Marketplace - Minimart. Snacks and frozen foods. Open 24 hours.

    Recreation

    The hotel has a 24-hour fitness room with five exercise machines, including treadmills and stationary bicycles. Mats, TV, and water are also available.

    Guests receive discounted access to a fitness center two blocks away. Lake Park (in Des Plaines) is two miles away. The park has a golf course, jogging, and paddle boats. In the winter the lake is open for ice-skating and ice hockey.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Late check-out fee: USD 25.00
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
      of
    41.998617, -87.885823
    Hotel coordinates:

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    Area map

    A short guide to Chicago O'Hare International Airport (ORD)

    O'Hare is one of the world’s busiest airports. Its neighbor, Rosemont, is also a hub of activity. Big-name entertainers and sporting events headline at the Allstate Arena, while conferences and trade shows convene at the Donald E. Stephens Convention Center. Downtown Chicago is just a train ride away on the CTA Blue Line (the L), which runs 24 hours a day from the airport to the Loop.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Rosemont O'Hare Transfer Station - 600 yards

    0.50 - 1.0 mi

    • Allstate Arena - 900 yards

    1.0 - 3.0 mi

    • Rivers Casino - 1.2 miles
    • O Hare Station - 1.7 miles
    • Rosemont Station - 1.7 miles
    • Rosemont Station - 1.7 miles
    • Oakton - 1.8 miles
    • Donald E. Stephens Convention Center - 1.8 miles
    • Chicago O'Hare Airport - 1.8 miles
    • Rosemont Theatre - 1.9 miles
    • Park Ridge Dee Road Station - 2.3 miles

    3.0+ mi

    • Chicago Executive Airport (PWK) - 8.2 miles
    • Chicago Midway Airport - 16 miles
    • Chicago DuPage Airport (DPA) - 20 miles
    • Waukegan Regional Airport (UGN) - 29 miles
    • Romeoville Lewis University Airport (LOT) - 29 miles
    • Aurora Municipal Airport (AUZ) - 34 miles
    • Gary - Chicago Intl. Airport (GYY) - 36 miles
    • Joliet Park District Airport (JOT) - 36 miles
    • Kenosha Regional Airport (ENW) - 41 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (503)
    • Business (106)
    • Romance (9)
    • Family (39)
    • Friends (17)
    • Other (332)
    3.5 / 5
    Good

    Score breakdown (from 503 reviews)

    • 5.0
      (84)
    • 4.0
      (209)
    • 3.0
      (112)
    • 2.0
      (63)
    • 1.0
      (35)

    Average rating for:

    • Cleanliness
      3.8
    • Service
      3.7
    • Comfort
      3.7
    • Condition
      3.2

    Reviews: Overall

    • <Previous
    • Page 1 of 11
    • Next>
    Best Western At O'Hare - Chicago
    2.0 / 5
    Fair
    "Ehh.."

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Not very friendly or informative. Rooms are ok. Breakfast was good.
    Genuine Hotels.com guest review
    Other trip
    May 11, 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Close to the Airport"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    While the room was clean, it was very dated and showed its age in the stains on the floor. The staff was useless and seemed extremely uninterested in checking us in and answering our questions about "park and stay" and airport shuttles. I'm also pretty sure that they have the first elevator that was ever made in the world...
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Older hotel well maintained"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    I had a 5 a.m. Flight, the bedding was top notch, shuttle got to the airport at 3:30. Would stay here again
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "OK for a short stay."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    If you need to catch an early flight at O'Hare, this is fine. Very clean, but odd floor plan, strange but good continental breakfast setup. I would not use this place for a getaway weekend.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Jean
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding
    "great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had to stay to catch our connecting flight, I have no complaints
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for a good review. We are glad that you had an enjoyable stay with us. We host several distressed guests in our hotel due to our close proximity to O'Hare Airport. We have a 24-hour shuttle to the airport and it is complimentary to all of our guests.
    1 night trip in Apr 2013
    lexi
    US

    Best Western At O'Hare - Chicago
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Very conveinient"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was clean & super close to the airport. It was rather noisy from the planes, but that can not be changed by anyone. Two restaurants connected that had great food & atmosphere. The shuttle bus runs every 30 mins around the clock & they have a parking garage to leave your vehicle while you are away. Would stay again!!
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for taking the time to write a review. We are less than 3 miles away from O'Hare Airport and our complimentary shuttle runs every half hour, 24 hours a day. We are also fortunate to have at least 2 dining/lounge options on property. The complimentary continental breakfast is set up daily at our hotel restaurant, Pine Grove.
    1 night trip in Apr 2013
    Melissa
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Best Western O'Hare"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Rooms nice and swivel flat screen TV very nice. Breakfast voucher at nearby restaurant appreciated but no time to use. Large comfortable bed. No hot or warm water for shower one of the five mornings, but other than that much more reasonably priced for the same amenities as nearby and higher priced hotels.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare We sincerely apologize for your inconvenience when we did not have hot water for hours, we had it shut down while we fixed the boiler. However, we are glad to hear that you enjoyed the room accommodation and we hope that you stay with us again in the near future.
    4 night business trip in Apr 2013
    Asayler
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding
    "nice place for overnight stay before destination"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel has a free shuttle bus to the airport every 30m, so it is very convenient to get the airport. The stuffs are friendly and the room is clean and tidy. However, the location of the hotel is not that good, especially when you are getting by bus rather then by car.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for the review. Our complimentary hotel shuttle runs every half hour, 24 hours a day. There is a bus stop close to our hotel but if you are taking the train to O'Hare, you can catch the shuttle at Door 2 of the Bus Shuttle Center.
    1 night trip in Mar 2013
    Bruce
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Kevin
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding
    "Close to Allstate Arena"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall, wonderful stay, though disappointed that stairstepper was out of order in the fitness facility.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare We apologize for the stairstepper. We appreciate the review and your comment was forwarded to the right department so we can resolve the issue. Thank you for staying at the BEST WESTERN At O'Hare.
    1 night trip in Mar 2013
    Kitty
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice stay
    Genuine Hotels.com guest review
    Other trip
    Mar 13, 2013
    shashank
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding
    "Good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very pleased with the hotel. I had an unexpected layover in Chicago due to weather so I arrived late at night. The hotel staff was helpful and friendly. The room was clean and quiet. A restaurant next door was a big plus.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for taking the time to write a review and giving us a high score. We appreciate it very much and we will forward it to our team. We continuously train our team members to excel in customer service and our housekeeping team is the best. Thank you for staying at the BEST WESTERN At O'Hare and we hope to see you again.
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding
    "great beds"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the stay was 1 night..great service
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for a 4-star rating. We hope that you stay with us again.
    2 night family trip in Mar 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Best Western At O'Hare Thank you for a 5-star rating and we hope you stay with us again in the future.
    1 night family trip in Feb 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "It was just ok...."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room I reserved online is not the room I was booked into. So disappointed because I really wanted to be in the room is viewed online.
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    Angela
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "glad I chose this hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed my stay, wish there were a few more dining options.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Vicki T
    US

    Best Western At O'Hare - Chicago
    2.0 / 5
    Fair
    "Not a 3 star experience"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel is a bit rundown. The curtains stained, the shower head sprayed all over the bathroom. They did repair that as soon as I alerted them, but it appeared it was a recurrent issue. The staff were pleasant.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Room & service was good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I will stay there Again.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "ok"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Pluses: no parking fee, clean decent room, the young lady at check in was very pleasant. Minuses: TV from the stone age. Man at check out was rather unpleasant. Can't say I'll go out of my way to stay there again, but wouldn't go out of my way to avoid either.
    Genuine Hotels.com guest review
    Family trip
    Dec 30, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Not bad"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice location and nice staff. Bar and resturant attached to the building. Shuttles to O'hare which is across the street.
    Genuine Expedia guest review
    Response by Best Western At O'Hare Thank you for the positive comments. I will forward it to our team. O'Hare is located 3 miles away from us, and it is very convenient to take the shuttle that leaves every half hour. We are glad that you had a wonderful stay and we look forward to having you again as our guest.
    Other trip
    Dec 12, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Miserable shuttle service from O'Hare"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    I would stay there again, but the woman at the hotel did not know how to give proper directions to get on the shuttle or how to identify it. I waited an hour and may have missed one or two runs. Another passenger and I finally compared notes and figured it out. The problem could be eliminated if hotel management gave their employee a clearly worded […] text to follow.bb Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    2.0 / 5
    Fair
    "Don't beleive the advertisements."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    Stayed a this hotel because they advertised that they had a free 24 hour shuttle to Allstate Arena. The shuttle stopped at 10:00PM so we had to walk back to the hotel at 11:30 PM. My husband and I are in our sixties and the 5 block walk back to the hotel was very hard on us at that late time of night.
    Genuine Expedia guest review
    Response by Best Western At O'Hare We apologize for the inconvenience during your stay. We advertise a 24-hour shuttle to O'Hare Airport. We have a separate hotel van that transports our guests within 3-mile radius as an added amenity, but it is only available between the hours of 8 a.m. and 10 p.m. I will discuss your comment to our team. Once again, we apologize for the inconvenience.
    Other trip
    Dec 2, 2012
    Mary
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Not bad at all"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    hotel is very close to the airport, and hotel shuttle bus drive you every 30Min. between hotel and airport. Breakfast is very basically simple! It is just match what you pay for the hotel.
    Genuine Expedia guest review
    Response by Best Western At O'Hare Thank you for taking the time to write a review. Our airport shuttle runs every half hour, 24 hours a day, The complimentary breakfast that's included with our rate is a continental breakfast, however, we try our best to always add to the variety like scrambled eggs or pancakes.
    Other trip
    Dec 1, 2012
    Zhaojun
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "SKH airport motel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      5.0
    advertised breakfast included. Breakfast started at 7 a.m.!!! This is an airport motel not a spa. The desk clerk said there would be a basket of apples at 5 a.m.-no apples. Hotel should have a "Grab & Go" bag for early flights with a granola bar or muffin, an apple. One pkg of coffee for two occupants in the room. Had to ask for more coffee. They should […] at least have breakfast muffins or a frozen brkfst in the "marketplace"( their little convenience shop) if they are not supplying it. Shuttle service excellent-q 30 minutes x 24. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "perfect for a weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    it is perfect for a weekend if you intend to visit downtown chicago. it is near the train station in o´hare
    Genuine Expedia guest review
    Response by Best Western At O'Hare Thank you for a great review. Our complimentary airport shuttle runs 24 hours a day and you can take the train to go downtown from O'Hare. On the way back, guests can catch the shuttle back to the hotel from Door 2 at the Bus Shuttle Center. It is convenient and saves you money.
    Other trip
    Nov 26, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Different best western"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The front desk is not motivated, not helpful. ordered 2 beds room and was assigned to one king bed room, wanted high floor and gave us first floor, even most rooms in upstairs were empty. The free shuttle to airport was excellent and on time. The room was clean and comfortable, the coffee maker was dirty with the used coffee bag inside. The free breakfast […] is simple, no hot food. The waitress was polite, much better than people working in front desk. Read more
    Genuine Expedia guest review
    Other trip
    Nov 10, 2012
    David
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    Freeman
    US

    Best Western At O'Hare - Chicago
    2.0 / 5
    Fair
    "Not ideal for someone traveling without a vehicle"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    One of the desk attendants was very rude when I asked to move rooms because I did not like the first floor, although the request should have been noted the night before. The room I was in was supposed to be non-smoking but still smelled like smoke. There are no nice views at all. The TV;s are old and very small. I was afraid to sit in the recliner because […] it was so dirty. They advertise a 24 hour shuttle, but it is only to the airport and then are very rude when you ask about the shuttle service. The nicest employee there was a maintenance man who also drove the shuttle and he actually offered to pick me up everyday I was staying there. Otherwise, the price is good but you get what you pay for with this hotel. Read more
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    Julie
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Great staff"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice for a night or two. Staff is exceptionally friendly and helpful.
    Genuine Expedia guest review
    Other trip
    Oct 21, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Good decent stay near O'Hare."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Friendly staff. Great location but needs allot of update.
    Genuine Expedia guest review
    Other trip
    Oct 20, 2012
    Marty
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I particularly appreciated the staff's help. They were informative and very co-operative. They were friendly and knowledgeable.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Basic, clean, quiet, got the job done for a great price.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    Melissa
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "close to the location of my seminar"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was very convenient - close to location of my seminar. My room was very clean and comfortably. The overall condition of the hotel is a little run down and worn - could use some paint and new carpeting. No problems with service, I thought that the rates were a little high for the overall quality of the hotel.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "review"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    it's a wonderful hotel, but there are rooms near an ice machine and this machine make ur room noisy when it's work
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    good and convenient
    Genuine Hotels.com guest review
    Other trip
    Oct 4, 2012
    rjg
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "average accomodation"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    average accomodations, did have shower drain slowly
    Genuine Expedia guest review
    Other trip
    Oct 3, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Old hotel but clean. Very helpful staff. Breakfast doesn't start until 7 - to late for us.
    Genuine Hotels.com guest review
    Other trip
    Oct 3, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Decent place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Decent hotel, shuttle service not frequent enough for my taste, but reasonably priced & comfortable.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "my stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    your elevator is very slow and gives no indication whether it is even moving.
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "Easy transport"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Hotel was good because has a easy way to transport me and walking you can find different places to eat like Mc donalds, chillis, starbucks .... walk to target and walk or take a shuttle to metro. But the hotel smell old...
    Genuine Expedia guest review
    Other trip
    Sep 20, 2012
    A Traveller
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good
    "not impressed"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    hotel is old, only a sports bar to eat at without taking a cab, good distance from airport, felt uneasy about cleanliness of room, will not stay here again
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Niki
    US

    Best Western At O'Hare - Chicago
    4.0 / 5
    Excellent
    "Handy shuttle"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Picked us up at airport and brought us the next morning to the train into the city. Very good service. Good breakfast, too.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    marjie
    US

    Best Western At O'Hare - Chicago
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Over all it was fine. I did leave a phone charging unit in the room, called the desk immmediately from the airport to see if they would mail to me, I never hear back from them and never received the charger.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US
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