"Clean and convenient"
i liked it because it had a microwave, fridge, iron, blow drier, enough toiletries. Warm and clean blankets and towels. Swimming pool was clean. Breakfast was delicious. Many convenient stores and restaurants nearby, including the best: UNIVERSAL STUDIOS!! just 3 minutes away from it.Genuine Expedia guest review
It was really good. The only real complaint is that so many hotel's curtains never block out any of the sun in the morning. The same was true here curtains way too short and do not cover the windows completely. When the sun comes up it wakes you up.Genuine Hotels.com guest review
The hotel staff was extremely nice and rooms clean however the swimming pool was gross. Dirt ring around the tile and full of bugs, even the skimmer was filled with who knows what.....Genuine Hotels.com guest review
"AWESOME VALUE FOR THE MONEY"
We were very impressed with our stay of 10 days. Breakfast was way beyond what was expected (hot and cold items, so much variety). Shuttle service (driver-M-) was totally awesome, he went out of his way to make his passengers informed. Room clean and comfortable, all staff friendly and helpful, park ticket sales available in lobby convenient. The only […] drawback that we could say is if you don't have a car, not a big choice of restaurants around for dinner. Had a wonderful stay and would definitely stay there again. Read moreGenuine Hotels.com guest review
"Great location for universal parks!"
Good stay, room was neat and beds were comfy. Breakfast was great! Enjoyed all the choices! Also took advantage of the complimentary shuttle to and from the universal parks both days! If you want to save some money and stay some where close to the parks I would recommend this place! Staff was friendly too!!Genuine Hotels.com guest review
Very nice place to stay for the price, great location, nice amenities, great customer service, variety of breakfast food, internet access and business center. All this for a great price.Genuine Expedia guest review
"5 minutes from Universal"
The location of the hotel is great. Everything was clean and the staff were very nice. The frig in our room was unplugged by mistake and filled with water when we got there but they sent someone right away to fix it. I would have liked more frequent shuttles to the Park. There were only 2 and their earliest pick up time was 6PM which made for a really […] long day, (for me anyway, I'm a grandmother). The continental breakfast was very good. We all ate well. Read moreGenuine Expedia guest review
I really like the hotel. I would stay there againGenuine Hotels.com guest review
"Close to Universal"
Good overall stay with shuttle service to Universal. Good breakfast options. Room was clean except for dirty areas on the walls. Also tried watching an NBA game and it was the only channel dubbed in Spanish and front desk did not know how to change it back to English so that was frustrating especially since OKC lost.Genuine Expedia guest review
"Florida Family Trip!"
The room was okay. I wish they had more variety in their breakfast choices. More fruit would be nice. The pastries were quite dry and somewhat stale. Overall okay. The hotel lobby was very cold. Liked the pillows. Area was good for Universal parks. bad thing was that shuttle only served 2 times in the morning for Universal Parks and 2 times in the evening. […] Starbucks and CVS is right in the same parking lot and a few eateries. A great mexican restaurant across the street on Vineland. Read moreGenuine Hotels.com guest review
"Universal Orlando Experience"
My experience on this trip was overall pleasing with the exception of arriving at 5:30 AM and finding out that Expedia did not book us for an early arrival and the hotel was fully booked. It was difficult for us to freshen up or even take a few hour sleep before going to Universal Park. The hotel could not check us in since they have to wait for the […] guest to check out and wait for the maid to clean the room. The man at the front desk was very nice and told us to enjoy their complimentary breakfast as soon as they have it set-up at 7:00 AM. The lady that took over the front desk was not very nice and very rude when I asked again if there is any chance that we can check in since I saw some guest leaving at 8 AM. Read moreGenuine Expedia guest review
Wifi suckedGenuine Hotels.com guest review
"visiting universal Orlando theme park"
We were very happy with how quiet the hotel was even though there were many "spooky.com" convention people staying at this hotel and going to the convention at the Double Tree a block away. We always stay here when visiting Universal Orlando Theme Park as it is such easy access either driving, catching the shuttle, or walking. Great breakfast also!Genuine Expedia guest review
"Ok but not great"
The hotel room itself was ok. Front desk staff at both check in and check out was less than friendly. The breakfast was good however they have a tiny space that was packed each morning. They should definitely consider adding more seating.Genuine Hotels.com guest review
Nice breakfast, have a pool where you can go after a day of shopping at premium outlet on international drive which is very close. Hotel near universal studioGenuine Expedia guest review
Had a great stay. Kind and hard working staff. Housekeeping did a great job.Genuine Expedia guest review
"service is lacking"
I am pretty displeased with my stay here. My friend and I took a short trip to Orlando to visit Disney & Universal, and we can't afford a rental car so we were looking to book a hotel with shuttle service. The website is misleading; the shuttle DOES NOT go to Disney, only Universal & SeaWorld. When we tried to use the shuttle, it never showed up. Neither […] the concierge nor the manager did anything about the fact that we were relying on shuttle service that never came. On top of that, we asked the concierge to reserve a taxi for us to the airport for 5 am the next morning and the taxi never showed up either. The person working the front desk that morning had no idea how to get in touch with the taxi service to check what was happening and though he did manage to eventually get us a taxi, we almost missed our flight because of this. Every time I had to go to the front desk, the staff members acted like they couldn't be bothered. Only the man in charge of travel packages was extremely friendly and helpful, and seemed to be the only one who had any idea what was going on at any point (in fact, he was the one who told us how to get to Disney via public transit). In addition to these service issues, the AC in our room was leaking & the carpet was SOAKED. Also, the water in the fitness center ran out on the first day we were there and was never refilled, so the only time you could get water was at breakfast. Honestly, the complimentary breakfast was the only positive aspect. Read moreGenuine Hotels.com guest review
"Nothing fancy, but very pleasant."
Not all the bells & whistles of a resort hotel, but good and clean. Extremely convenient to Universal Studios. The grounds were constantly being swept and everything was neat and tidy. The breakfast was the standard hotel fare but tasty. Could not get a wheelchair accessible room as the accessible rooms all had one king bed and we needed 2 beds. It […] was a little bit cramped for the wheelchair but we managed. The bathroom was not set up for accessibility, so it was an adventure to give my granddaughter a shower. A handheld shower would have been welcome and it was a good thing we brought her own shower seat. All in all, for the average traveler visiting Universal, it is a good choice. Read moreGenuine Expedia guest review
"Very nice hotel"
Nice stay! comfort beds. Good breakfast. Good serviceGenuine Expedia guest review
My daughter and I stayed here for our short trip to Disney World. The hotel was wonderful, the continental breakfast was one if the best continental breakfast ever, and the staff was great! Not as close to Disney as I thought, but was not a vary far drive (maybe took us 20min to get there). If you're wanting to visit Universal Studios, it's across the […] street. I would stay there again for sure if I'm in the area! Read moreGenuine Hotels.com guest review
Was close to where we needed to be. Just stayed one night. Right off main road.Genuine Expedia guest review
"very close to Universal Studios and Dining"
Just stayed 1 night, hotel was perfect for our needs.Genuine Expedia guest review
"Across the street from Universal Studios"
Great hotel for the price; a bit run down, especially in the elevators and room bathroom. Would recommend and would book again!Genuine Hotels.com guest review
"Very satisfied customer"
We went to Universal for my daughter's batchelorette party. We checked in late. Staff was wonderful, rooms clean and breakfast was very good. Will stay there again.Genuine Hotels.com guest review
"Comfy beds nice decor"
Stayed just for the night; so wasn't there long but room is very clean and decorated nicely. Close to Universal is a big plus!Genuine Expedia guest review
There was a bug in the bed. We were worried it was a bed bugGenuine Hotels.com guest review
Very nice! I would stay here again.Genuine Hotels.com guest review
Have stayed here before & enjoyed it as much this time.Genuine Hotels.com guest review
"Great place to stay"
We were able to walk back from Universal and enjoyed the breakfast each morning. Would highly recommend to anyone interested in Universal Studios.Genuine Expedia guest review
"Nice place close to Universal"
We always stay at this hotel when going to Universal Park; rates much better than onsite at park. There isn't any hotel designated parking, though, and lot can fill up fast when the restaurants are busy Friday-Sunday in the same area.Genuine Expedia guest review
"Great Location !"
Cleanest hotel I've ever stayed at! Staff was terrific. My daughter was ill during the night and the staff went into the kitchen area and got me some basic food to settle her stomach! The breakfast spread was everything you could want and free! Shuttle to and from Universal - great. Local restaurants within walking distance. Take the trolley basically […] anywhere right on the corner for $5 a day. We even walked to Universal one day - easy walk ! Thanks to the staff !!!!! Read moreGenuine Expedia guest review
This was a great value. The staff was very helpful, the room was comfortable and the free breakfast was delicious. I'd stay here again.Genuine Hotels.com guest review
"A short walk to Universal Studios"
We enjoyed our stay here...a very good breakfast, with a large variety of foods. They do provide a shuttle, but we walked over to Universal each day. It was a 15 minute walk and a very pretty walkway behind some of the resorts on the Universal Property. There are also alot of restaurants, coffee shops, drug store etc. right outside the hotel. A very […] convenient hotel for the Orlando area. Read moreGenuine Hotels.com guest review
"nice hotel but don't have a shutter to Disney"
Great hotel clean and everything only thing I think they need to do is have a shutter to Disney and universal parksGenuine Expedia guest review
"Horrible!! Dirty room. Sheets were not changed."
Do not stay here! Place is half tore up. Dirty room. Sheets were gross dirty and stained demanded clean ones and changed them ourselves. If machine broken. Nothing but excuses from front desk. The guy was polite but only could help so much. Almost felt sorry for him having to mske excuses for the place. Will never be back.Genuine Hotels.com guest review
"Nice hotel, good location and breakfast."
The hotel was exactly what I was expecting, clean, well located and good price.Genuine Expedia guest review
"Best hotel to stay"
Love the hotel we stay 3 times already.i just loved it my family loved the room very much.Genuine Hotels.com guest review
"Decent, but should have been a little cheaper"
Parking wasn't too good...check-in took 4ever...should have an extra person on staff to help with checking in or a concierge to help tourist...room was clean but VERY small ...fridge wasn't cold...microwave door handle was broken...I requested a wake up call for 9am didn't call 2 wake me up until 9:17...my hubby said the brkfst was good...for the price […] I paid for such a small room and appliances weren't wrkng properly it should hve been about $30 less than what I paid!!! Read moreGenuine Hotels.com guest review
It wasn't a bad stay, just a little smelly in the lounge and humid. The staff is really nice and if you're going to stay out during the most of the day, it's a decent place to lay your head. It got loud a bit during the evenings but they do have shuttles to universal studios.Genuine Expedia guest review
very nice hotel clean breakfast was very nice a very nice lady that work in the breakfast area went beyond her job to make sure everything was just right big kudos to her and the nice maid who clean our room I will be backGenuine Hotels.com guest review
"A great bargain!!"
Room and bathroom were great! It had 2 chairs, not 1 like most motels, a large bathroom and comfortable beds, Breakfast was very good too!Genuine Hotels.com guest review
"Exceptional Value near Universal"
It met all our expectations. We were between Disney hotels and St. Augustine and choose this one based on ratings and photos. It did not disappoint. And the proximity to the Ale House nearby was a bonus.Genuine Hotels.com guest review
"Great for a trip to Universal"
Fantastic hotel. Clean, roomy, and comfortable. Pillows could have been better but not bad. Walking distance (15 minutes) to Universal, save yourself the parking fee. Close to many restaurants and very friendly helpful staff. Breakfast had a great variety of tasty foods, hot and cold (waffles, biscuits and gravy, cereal, etc). Would definitely stay […] again. Read moreGenuine Hotels.com guest review
"Nice hotel close to Universal Studios"
We needed a room for just one night, near Universal Studios. Found this one at a good price for the area and were pleasantly surprised. The hotel is neat and clean, nicely furnished and had a friendly, competent staff. There were plenty of food options nearby (within walking distance) and the complimentary breakfast buffet was very good. Easy and fast […] to get to Universal, plus they offered a free shuttle service. No complaints from us! Read moreGenuine Expedia guest review
The walls let lots of sounds (road noise, talking, elevator dinging, someone using the bathroom) into the room. The fridge fan was annoying. Bed was so-so.Genuine Hotels.com guest review
"Great and affordable"
We just stayed one week night while in town to visit nearby theme parks. Staff was very friendly and the room was great. Complimentary breakfast was pretty good too. My only complaint was the shower could have been remodeled, looked old and in need of new grout/caulking which was a little icky. Not real gross, but I would expect a little more from a […] hotel is all. Overall a pleasant stay, comparable to other hotels that cost a little bit more. I would stay here again. Read moreGenuine Hotels.com guest review
"A pleasant surprise!"
I traveled with friends from south Florida to visit Universal Studios and found this hotel by accident online. It is directly across from the parks and has many restaurants available nearby. I was pleased with the size and cleanliness of the rooms and the staff was quite friendly and accommodating. The breakfast was exceptionally good and added to the […] overall fine experience. The price was quite good as well. I would definitely stay here again and recommend it to friends traveling to the area. Read moreGenuine Expedia guest review
"Great hotel for a Bargain Price"
We stayed here one night to attend a trade show at the Convention Center, which was an easy 5 miles away. We didn't expect that the hotel would be so nice because the price was so reasonable, but out of the 3 different hotels we stayed at during this trip, this one was the least expensive, had the best free breakfast and the most comfortable mattress. […] Very happy with our last minute choice. Hotel staff was very nice. Read moreGenuine Hotels.com guest review
"Close to Universal"
The hotel was basically across the street from Universal and had a handy shuttle service...at least going to the park. The last shuttle returned at 8:20 which was before the park closed. It would have been nice to offer an evening shuttle after the park shut down for the night. We were disappointed that the pool was outdoors because it was a cold day […] when we were there. The front desk service was pleasant and the price was great. We would consider staying there again on a trip to Universal. Read moreGenuine Hotels.com guest review
"Right across from Universal's parking garage"
Booked this hotel when we went to Halloween Horror Nights at Universal. Very close you can even walk. Rooms were clean, beds were comfy, staff was nice, and price was right :) Had a great time!Genuine Expedia guest review
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