"Very satisfied customer"
We went to Universal for my daughter's batchelorette party. We checked in late. Staff was wonderful, rooms clean and breakfast was very good. Will stay there again.Genuine Hotels.com guest review
"Comfy beds nice decor"
Stayed just for the night; so wasn't there long but room is very clean and decorated nicely. Close to Universal is a big plus!Genuine Expedia guest review
There was a bug in the bed. We were worried it was a bed bugGenuine Hotels.com guest review
Very nice! I would stay here again.Genuine Hotels.com guest review
Have stayed here before & enjoyed it as much this time.Genuine Hotels.com guest review
"Great place to stay"
We were able to walk back from Universal and enjoyed the breakfast each morning. Would highly recommend to anyone interested in Universal Studios.Genuine Expedia guest review
"Nice place close to Universal"
We always stay at this hotel when going to Universal Park; rates much better than onsite at park. There isn't any hotel designated parking, though, and lot can fill up fast when the restaurants are busy Friday-Sunday in the same area.Genuine Expedia guest review
"Great Location !"
Cleanest hotel I've ever stayed at! Staff was terrific. My daughter was ill during the night and the staff went into the kitchen area and got me some basic food to settle her stomach! The breakfast spread was everything you could want and free! Shuttle to and from Universal - great. Local restaurants within walking distance. Take the trolley basically […] anywhere right on the corner for $5 a day. We even walked to Universal one day - easy walk ! Thanks to the staff !!!!! Read moreGenuine Expedia guest review
This was a great value. The staff was very helpful, the room was comfortable and the free breakfast was delicious. I'd stay here again.Genuine Hotels.com guest review
"A short walk to Universal Studios"
We enjoyed our stay here...a very good breakfast, with a large variety of foods. They do provide a shuttle, but we walked over to Universal each day. It was a 15 minute walk and a very pretty walkway behind some of the resorts on the Universal Property. There are also alot of restaurants, coffee shops, drug store etc. right outside the hotel. A very […] convenient hotel for the Orlando area. Read moreGenuine Hotels.com guest review
"nice hotel but don't have a shutter to Disney"
Great hotel clean and everything only thing I think they need to do is have a shutter to Disney and universal parksGenuine Expedia guest review
"Horrible!! Dirty room. Sheets were not changed."
Do not stay here! Place is half tore up. Dirty room. Sheets were gross dirty and stained demanded clean ones and changed them ourselves. If machine broken. Nothing but excuses from front desk. The guy was polite but only could help so much. Almost felt sorry for him having to mske excuses for the place. Will never be back.Genuine Hotels.com guest review
"Nice hotel, good location and breakfast."
The hotel was exactly what I was expecting, clean, well located and good price.Genuine Expedia guest review
"Best hotel to stay"
Love the hotel we stay 3 times already.i just loved it my family loved the room very much.Genuine Hotels.com guest review
"Decent, but should have been a little cheaper"
Parking wasn't too good...check-in took 4ever...should have an extra person on staff to help with checking in or a concierge to help tourist...room was clean but VERY small ...fridge wasn't cold...microwave door handle was broken...I requested a wake up call for 9am didn't call 2 wake me up until 9:17...my hubby said the brkfst was good...for the price […] I paid for such a small room and appliances weren't wrkng properly it should hve been about $30 less than what I paid!!! Read moreGenuine Hotels.com guest review
It wasn't a bad stay, just a little smelly in the lounge and humid. The staff is really nice and if you're going to stay out during the most of the day, it's a decent place to lay your head. It got loud a bit during the evenings but they do have shuttles to universal studios.Genuine Expedia guest review
very nice hotel clean breakfast was very nice a very nice lady that work in the breakfast area went beyond her job to make sure everything was just right big kudos to her and the nice maid who clean our room I will be backGenuine Hotels.com guest review
"A great bargain!!"
Room and bathroom were great! It had 2 chairs, not 1 like most motels, a large bathroom and comfortable beds, Breakfast was very good too!Genuine Hotels.com guest review
"Exceptional Value near Universal"
It met all our expectations. We were between Disney hotels and St. Augustine and choose this one based on ratings and photos. It did not disappoint. And the proximity to the Ale House nearby was a bonus.Genuine Hotels.com guest review
"Great for a trip to Universal"
Fantastic hotel. Clean, roomy, and comfortable. Pillows could have been better but not bad. Walking distance (15 minutes) to Universal, save yourself the parking fee. Close to many restaurants and very friendly helpful staff. Breakfast had a great variety of tasty foods, hot and cold (waffles, biscuits and gravy, cereal, etc). Would definitely stay […] again. Read moreGenuine Hotels.com guest review
"Nice hotel close to Universal Studios"
We needed a room for just one night, near Universal Studios. Found this one at a good price for the area and were pleasantly surprised. The hotel is neat and clean, nicely furnished and had a friendly, competent staff. There were plenty of food options nearby (within walking distance) and the complimentary breakfast buffet was very good. Easy and fast […] to get to Universal, plus they offered a free shuttle service. No complaints from us! Read moreGenuine Expedia guest review
The walls let lots of sounds (road noise, talking, elevator dinging, someone using the bathroom) into the room. The fridge fan was annoying. Bed was so-so.Genuine Hotels.com guest review
"Great and affordable"
We just stayed one week night while in town to visit nearby theme parks. Staff was very friendly and the room was great. Complimentary breakfast was pretty good too. My only complaint was the shower could have been remodeled, looked old and in need of new grout/caulking which was a little icky. Not real gross, but I would expect a little more from a […] hotel is all. Overall a pleasant stay, comparable to other hotels that cost a little bit more. I would stay here again. Read moreGenuine Hotels.com guest review
"A pleasant surprise!"
I traveled with friends from south Florida to visit Universal Studios and found this hotel by accident online. It is directly across from the parks and has many restaurants available nearby. I was pleased with the size and cleanliness of the rooms and the staff was quite friendly and accommodating. The breakfast was exceptionally good and added to the […] overall fine experience. The price was quite good as well. I would definitely stay here again and recommend it to friends traveling to the area. Read moreGenuine Expedia guest review
"Great hotel for a Bargain Price"
We stayed here one night to attend a trade show at the Convention Center, which was an easy 5 miles away. We didn't expect that the hotel would be so nice because the price was so reasonable, but out of the 3 different hotels we stayed at during this trip, this one was the least expensive, had the best free breakfast and the most comfortable mattress. […] Very happy with our last minute choice. Hotel staff was very nice. Read moreGenuine Hotels.com guest review
"Close to Universal"
The hotel was basically across the street from Universal and had a handy shuttle service...at least going to the park. The last shuttle returned at 8:20 which was before the park closed. It would have been nice to offer an evening shuttle after the park shut down for the night. We were disappointed that the pool was outdoors because it was a cold day […] when we were there. The front desk service was pleasant and the price was great. We would consider staying there again on a trip to Universal. Read moreGenuine Hotels.com guest review
"Right across from Universal's parking garage"
Booked this hotel when we went to Halloween Horror Nights at Universal. Very close you can even walk. Rooms were clean, beds were comfy, staff was nice, and price was right :) Had a great time!Genuine Expedia guest review
"Great Hotel at good price"
This hotel worked out perfectly for us. Very convenient to where we were going and very comfortable. The price was also good and saved us money. Good breakfast in the morning. Plenty of parking just outside and a restaurant nearby. I would have no problem staying here again.Genuine Hotels.com guest review
"Close to Universal, walking Distance"
Great Hotel for the money, walked to Universal and saved $16 parking. Only complain I had when I booked online per Telephone/Expedia I requested Early Check In and was told YES that will be ok, when I got to the Hotel they said they don't have early check in. Friendly Staff, clean rooms, Breakfast was ok but for FREE you can't complain, and it was plenty. […] All in all I would choose that Hotel again for a stay. Read moreGenuine Expedia guest review
This was an extremely nice hotel for the price, breakfast is decent, convenient. We did not use the shuttle service to Universal because times for transport are limited, but that would have been an extra savings on parking as well. The rooms are large and very clean. Courteous front desk staff. I would stay again.Genuine Hotels.com guest review
lots of restaurants and convenience stores right in front of the hotel.Genuine Hotels.com guest review
Very nice :)Genuine Hotels.com guest review
It was great! The staff was friendly, we were super close to all the attractions we wanted to go to. When the shuttle wasn't available we walked. We had a wonderful time!Genuine Expedia guest review
The hotel was clean and the breakfast was good. The staff was very nice. The amenities were good. Overall this was a nice hotel for the price.Genuine Expedia guest review
Very clean and nice room, good breakfast,very convenient and most of all people work in that hotel are very helpfull.Genuine Expedia guest review
"Excellent value for money"
This hotel located very close to Universal was perfect for my family's stay and within budget. The breakfast in particular was far better than I expected after staying at similarly priced hotels in the past. However I suspect I just got a good deal at a quite time and it normally cost more.Genuine Hotels.com guest review
The only problem that we had was that there was no wifi in our room. I tried getting the front desk to help and they referred me to an outside company that said they would call I me back and didn't. They were Were never able to resolve the issue. Otherwise it was very convenient to Universal and very comfy and clean for the money.Genuine Hotels.com guest review
"Lovely hotel - would stay again!"
We had a very pleasurable stay at BW Universal Inn. Our room was clean, cozy and quiet! Less than a mile from Universal Studios and Islands of Adventure! We took advantage of the free breakfast all three morning & had no complaints. There is a wide variety of food options! We will definitely stay here again on our next Orlando vacation!Genuine Expedia guest review
"Best Western plud"
The hotel was great the only problem was the outside windows needed to be cleaned.Genuine Expedia guest review
"Amazing value for incredible price"
Look no frills, nothing extra. But free wifi, free parking AND free breakfast! Granted, not a luxury buffet. But ALOT cheaper than any of the other hotels along Kirkman. Will stay again next time we go to Universal!Genuine Expedia guest review
Wonderful place to stay. The beds were very soft and clean. We slept better here than we did at the Disney All Star Movie Resort!Genuine Hotels.com guest review
"Convenient for Universal"
We stayed here one night so we could go to Universal Studios Islands of Adventure. The hotel is conveniently located -- within walking distance to the theme park. It was very affordable, clean, and comfortable, offered free parking, and also a fairly easy drive to the airport.Genuine Hotels.com guest review
Stayed here to go to horror nights at universal with a few friends. The room was clean, service was nice and breakfast was included. Price was really good so I can't complain. I will stay again for sure.Genuine Hotels.com guest review
"Literally right across the street from Universal"
Great service, great rooms.Genuine Hotels.com guest review
"Close to all parks"
Very clean room, good breakfast, free shuttle to parks very close to many restaurants. Would stay again.Genuine Hotels.com guest review
"Convenient and clean"
Check-in and out were fast and easy, room clean and fully functional, good location, … Nothing to dislike!Genuine Hotels.com guest review
Stayed here in September. Was just as good as a 3.5 star hotel. Room was clean, beds super comfy, breakfast was not great but its free.Genuine Hotels.com guest review
Not very comfortable. In room lighting is poor. Seating is uncomfortable and poorly placed so the only place to view TV is from a bed, Room is too small for two queen size beds. Noisy. If you have spend any significant time in your room tis is not the place to stayGenuine Hotels.com guest review
"Great value & location"
This was a great hotel! Nice rooms and good selection for breakfast. Comfy pillows and quiet rooms. Within walking distance to Universal Studios but they also have a shuttle you can sign up for.Genuine Hotels.com guest review
Room A/C went out and fridge didn't work.Genuine Hotels.com guest review
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