Clarion Collection Etoile Saint-Honoré - Paris

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Genuine Hotels.com guest review

The room we had was okay, and the bathroom was small but acceptable. The light was kinda dim. We love the breakfast there, they have a lot of selections. We enjoyed our breakfast each day before a full day ahead touring the great city. Point minus because the housekeeper threw away my husband's contact lens case and my makeup remover!

Genuine Hotels.com guest review

My three-night stay was very pleasant at this hotel. The room was smallish, but quiet, clean and recently refurbished. The bar fridge (with complimentary water, juice and soft drinks) and tea and coffee-making items were very much appreciated. Service from the reception staff was friendly, efficient and very helpful. The buffet breakfast was very generous […] and included in the price (a lesson the vast majority of American hotels could learn from!). The only negative point was that access to and from the hotel was difficult by taxi/car because of a construction project going on immediately next to the hotel (Apr 13). Although, those with luggage should seriously consider transfer to/from the airports by taxis, because the distance and way to the nearest metro station - George V on Champs Elysee - is not easy to negotiate with heavy suitcases. All-in-all, a nice hotel offering great value for money. Highly recommended! Read more

Genuine Hotels.com guest review

Our stay at Clarion Collection Etoile Saint-Honoré was lovely. The location was great (five minute walk to the Arch De Triumph and the Champs D'Elysee). The room was clean and included a small fridge that was stocked with coke, juice, and water every three days. For Paris standards, the room was a good size and I had no trouble walking around the room. […] The breakfast was really good as well. Although I wish they would change it up a bit instead of providing the same exact breakfast every day. The only two negatives associated with the hotel were more or less out of the control. The first is that one of the elevators was not working and only two people can fit in the elevator at a time (only one with luggage). The other negative was that due to construction (out of the hotel's control); water was scheduled to be off from 2 - 7 pm. In reality, work didn't start until 3 pm and we did not have water until past 10:30 pm (I stopped checking). This meant no showers, flushing the toilet, etc. Even though it was out of their control, I thought the hotel could have done something to make up for the inconvenience besides just passing out free bottles of water. Overall, we enjoyed our stay and would come back. Read more

Genuine Hotels.com guest review

My first attempt was too wordy so bullet points: - hard to find: the street numbers on the opposite side of the street don't match - First time ever (in over a dozen bookings) anyone at check-in has ever complained that they got my business through hotels.com. The particular point of contention was that the Afternoon Tea raved about in the very first […] review on Hotels.com was not available to me unless I wanted to pay an upcharge of 15 Euro...for a plate of meat and cheese, seriously? - First room offered was tiny staring at a brick wall when reservation clearly promised city view. Front desk guy smugly explained to me that a wall to another building qualified. - New room I got for being insistent was a slightly larger back room looking over the breakfast room skylights and sliver view of the street through the alley entrance and the hardest most uncomfortable bed I have ever slept on - Breakfast was on par with any US motel chain sans waffle batter. - Elevator repair man started banging away around 9am giving me dirty looks for squeezing by him on my way to/from the b'fast room. - 2 bottles of free water and a soft drink in the barely stocked mini bar, cleanliness of room, and a polite bellhop were only upsides. - The 1.60 Euro city tax due at checkout couldn't be charged to cc but they couldn't make change for 20 Euro. It was the perfect end to this complete disaster to have to dig around in my purse for coins to short them .10. Read more

Genuine Hotels.com guest review

location is great, staff is friendly and helpful, breakfast was good, rooms were clean and updated, the price was reasonable.

Genuine Expedia guest review

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Genuine Hotels.com guest review

From the minute we arrived, we were treated with courteous service and friendly staff. Had a wonderful experience. Breakfast was more than we expected, as was afternoon tea. Staff at front desk was always willing to help us. In fact, I was so satisfied, I asked to join the Choice Hotel group.

Genuine Expedia guest review

Good hotel. Perfect if what you want is a good-nights-rest, champagne in the parlor, and excellent food at tea time. The location is also very good! The maids are loud though so be ready to be woken up!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Really bad service ... Concierge was rude ... Small room .. Good location but there is a construction site nexo to the hotel ( tons of noise)

Genuine Hotels.com guest review

Well greeted by Monique upon arrival; had requested early check in on reservation, and she was able to accommodate us which we were thrilled. The hotel is tastefully done in an Parisian style, the room was beautiful and comfortable. We opted for the twin bed room since we sleep on a king at home, they push the twin beds together so it's perfect, we […] slept wonderfully. The view from our room was buildings and police parking lot, it met our expectations of a center of city hotel (felt very safe too). It is a older hotel needing some repairs and maintenance, mostly just noted in hallways to room, peeling paint and some plaster work here and there, carpets a little worn. Every thing else looked and felt wonderful: room was clean and comfortable, dining room clean and accommodating, bar/lounge area spacious and relaxing. We made it back to the hotel after a few hours site seeing for the Tea Time Buffet and champagne, were truly surprised at all was offered and enjoyed it immensely. The breakfast buffet the next morning was nicely done, well rounded in all that they furnished. All staff were very hospitable and helpful. Our stay in Paris was very short, this hotel was perfectly located for us to walk and catch the Metro to the places we wanted to see. If and when we get to return to Paris, we would definitely would consider staying here at the Etiole Saint Honore' again. It has the perfect charm of Paris in a seasoned hotel, that accented our trip in a most memorable way. Read more

Genuine Expedia guest review

We really enjoyed our stay. Staff was wonderful & helpful. Incl. breakfast was good, both in variety & quality.

Genuine Hotels.com guest review

This Hotel has very good location, near from the Champs Elysee, arch of triumph and Metro station. The front desk staff was very kind and they speak spanish and english. The breakfasts were very good, with plenty choise. In the afternoon the Tea hours, they offer a varity of breads, chesse, and soft drinks. The room was confortable, with a nice bed […] and pillows. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I forgot my Ipad in the room. I was already in London. 4 days later I called back, they had my Ipad and shipped it to the US. I was amazed that my ipad made its way to the hotel office. very curteous people.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel, great room, lovely staff. I have stayed here with colegues and family and has always been a please.

Genuine Expedia guest review

Loved my stay at Clarion. Was working on Champs'Elysee and found that the hotel was less than 5 minute walk in the morning. The buffet breakfast was convenient for on the run, and the afternoon tea was substantial enough so I could grab some hams and cheeses, bread, salad for my dinner and be able to get a lot of work done in my room. The bed was comfortable, […] the room had temperature control and blackout blinds and was very quiet due to second door at entry. The bathroom sink was shallow, but current, the tub was steep, but manageable. Loved the in room coffee/&creamer, was delicious. Had to ship things FedEx last minute, concierge was Very Helpful! Whenever I needed help, they were there. Would recommend this hotel for location, front desk staff and amenities. This is NOT a 5 star hotel, but a very good deal for a boutique hotel in Paris this close to Champs-Elysee including breakfast and dinner Read more

Genuine Hotels.com guest review

We very much enjoyed staying in this hotel. It was lovely and the breakfasts and the buffet at high tea were an added plus. The staff was helpful as far as helping us with itinerary to see Paris in an organized fashion. They got us taxi's when necessary. We liked the neighborhood the hotel was in. We would definitely stay there again.

Genuine Hotels.com guest review

Nice room, good amenities such as buffet breakfast, tea buffet in late afternoon. The walls are very thin because the people in the next room were loud and so was their TV (at midnight).

Genuine Hotels.com guest review

We had a great experience at this hotel. The staff were especially helpful and friendly. The hotel is well located - easy walking distance to the metro, Champs-Elysees and the Arc de Triomphe. Also near great shopping and dining areas. We needed a better adapter and wash clothes when we arrived and found those within easy walking distance. It was nice […] to be out of the heart of the touristy areas yet still within the Paris scene. Buffet breakfast and evening snacks were very satisfying as well. Read more

Genuine Expedia guest review

We had a great experience at this hotel. The staff were especially helpful and friendly. The hotel is well located - easy walking distance to the metro, Champs-Elysees and the Arc de Triomphe. Also near great shopping and dining areas. We needed a better adapter and wash clothes when we arrived and found those within easy walking distance. It was nice […] to be out of the heart of the touristy areas yet still within the Paris scene. Buffet breakfast and evening snacks were very satisfying as well. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Yummy free breakfast, helpful service, clean, not too far from Metro/Main streets. The employees were willing to give great advice and directions. All around had a great stay at this hotel.

Genuine Expedia guest review

the hotel was very clean.

Genuine Expedia guest review

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Genuine Hotels.com guest review

good place

Genuine Hotels.com guest review

Really liked the staff. I was there for a week. Free Internet (really), free breakfast and appetizers from 5-8 and the food was fresh and service generally good. Great location

Genuine Expedia guest review

Really liked the staff. I was there for a week. Free Internet (really), free breakfast and appetizers from 5-8 and the food was fresh and service generally good. Great location

Genuine Expedia guest review

Peacefull location. Walking distance to Arc de Triomphe.

Genuine Expedia guest review

Peacefull location. Walking distance to Arc de Triomphe.

Genuine Expedia guest review

Clean, helpful and great location

Genuine Expedia guest review

Our room was incredibly small, and unacceptable for the price we were paying. The description of the hotel on expedia made it seem like it would be a much nicer hotel than it actually was, and we were not pleased when we arrived at 12:30am to a room that looked like it had not been renovated since 1950. That said, the following day the hotel upgraded […] us to a renovated room which, though small, was much nicer. The neighborhood is very central--very close to the Champs-Elysees. Read more

Genuine Expedia guest review

This was the most expensive hotel we stayed in during our vacation and our least favorite. The hotel receptionist were not helpful. THe management would not refund any part of our first night's reservation even though we could not possibly get there due to a boat, train, bus strike in Italy.

Genuine Hotels.com guest review

The hotel staff was very friendly and spoke English. This hotel is close to the Arc de Triomphe and Champs de Elysses. It is in between 2 metro stops ( a few blocks to either). The room was quiet. The hotel offered free breakfast (continental), glass of champagne, and afternoon tea and snacks. No iron in the room and limited television channels. I would […] stay here again. Read more

Genuine Expedia guest review

I hate to rate this hotel badly just because of the housekeeping staff but the only complaints that we had were from housekeeping. When we checked in the bathtub was filthy and had some other people hair all over and in it! How gross! We had to call down to get it cleaned and the bellman was the one who cleaned it! Also, we left the hotel for a few […] minutes and put up the do not disturb sign on the door and the housekeeping staff still went in. Not only did I have important documents lying around but I had left out some of my valuables on the desk. We just went to the store around the corner. We did complain but nothing was done. On a more positive note, the front desk at the hotel was exceptional. Anything we needed, they helped with a smile. We had an upgraded room so the room was very spacious. The hotel is NOT near the Champs, it is quite a hike!! Read more

Genuine Expedia guest review

The hotel has the necessary ammenities to spend a good time. The complimentary Continental breakfast was very good overall. The hotel is close to the Arc and the Champs-Elysess avenue with lots of Cafe's and shops. I would saty again in this hotel next time.

Genuine Expedia guest review

I stayed at hotel last year and had a great room with great view , modern bathroom , etc etc. This time I didn't get the same room and the hotel has deterioted . While work was being carried out which was a little disruptive. Location is convenient.

Genuine Hotels.com guest review

Couldn't fault the hotel or the staff in general. The room was quite spacious, clean and functional. The only gripe being that the single cast iron radiator was not sufficient to heat the room. That said, it was by no means cold, just could have done with being a touch warmer. Breakfast was superb, plenty of pastries, cerials, juices, cheeses and cold […] meats etc. The staff couldn't do enough to help and nothing was too much effort, all requests were dealt with promptly and politely. Would definately stay here again and wouldn't hesitate to recommend to a friend. Read more

Genuine Expedia guest review

This hotel offers excellent service and convenience. The beds where really comfy, no noise which is great for sleeping. The lift was being renovated which is inconvenient but minor. Short walk to Champs Elysee. Breakfast was ten out of ten. Mini bar drinks free which is brilliant. Evening free snack buffet was fantastic, so great to have a hotel doing […] this it was really welcome and great. One minor complaint the bathroom was way to small but would put up with this for everything else. Staff where brilliant. Read more

Genuine Hotels.com guest review

The hotel was lovely and clean, staff very friendly and and helpful. I would recommend this hotel for a short stay. The only downside was the nearest metro was a 10 minute walk but it never bothered us.

Genuine Expedia guest review

The room was comfortable, clean and warm, with enough space (for Paris). Breakfast is good, as well as tea time buffet. Hotel is well located, close enough to Champs Elisees, but far enough from traffic noise. Staff was kind (for Paris) and the only complaint is for Expedia: in the hotel page it is mentioned that there is an Euro 1.60 charge per […] person per STAY and, in fact, the charge is per person per DAY. Overall we recommend the hotel. Read more

Genuine Expedia guest review

A pleasant stay. The hotel is in an excellent location, and includes many add ons - generous breakfast, free wifi, free soft drinks in fridge, glass of champangne on arrival etc. It also has character as opposed to being a bland chain. On the downside, the bathroom was cramped, with the mirror a long way from sink, making shaving difficult. The hotel […] was also quite expensive. Note I stayed in a superior room. Read more

Genuine Expedia guest review

Enjoyed. But must request for big bathrooms or separate showers as water will splash everywhere. And beware of the tiniest elevator I've ever encounter! :)

Genuine Hotels.com guest review

We enjoyed our stay at your hotel.We liked the room and really appreciated the food service downstairs in late afternoon.

Genuine Hotels.com guest review

Really enjoyed staying at the hotel, it was clean, presentable and had helpful staff. It was in a great location, not on a busy road but not far away from the great sites of Paris. It's about 10 minute easy pace walk from Charles de Gaulle Etoile station which was helpful as many train lines run from that station. This made it easier for me to get around […] Paris. The only things I can say could be improved is the breakfast dining room/food and for staff to work better under pressure. Since I was there for a 3 day trip I didn't mind being given a small room although if you like your space, request a big room if they have any so you're not disappointed. Read more

Genuine Expedia guest review

We were very happy with the hotel and the location. Only two points which need attention to detail, we did request a twin bedded room and were given a double. Due to the late arrival time we did not complain. The kettle in the bedroom could not be used on the table as the flex was not long enough to reach the plug socket.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were disappointed with their service. I booked ther for two nights and asked for an iron from the first night till I chechek out I didn't get one. Their elevator didn't work and we wait for along time before we can reach our room. When I call the room service nobody answer the phone for along time. Also in the day we checked in we waited for our […] room for more than one hour and their answer was we forgot about you. What type of service was that. The rooms were clean but the elevator was not. Read more

Genuine Hotels.com guest review