"Around the corner"
How nice to come into Vienna by train and find I could walk to my hotel, which was literally around the corner. A four minute walk got me there. The bathrooms are spotless and well-equipped. The staff at the desk was unfailingly friendly and helpful. More I could not have wished myself at the price. It's a fifteen minute walk to Stephansdom and a fifteen […] minute walk to the Nasch Markt. Read moreGenuine Hotels.com guest review
"The location was excellent!"
The location of this hotel was excellent! , two minutes from the main train station! the staff was friendly and helpful, she spoke many languages and helped us get our suitcases from the airport. (Our luggage did not arrive with us, as sometimes happens, so she called the airport and arranged for it to be delivered to us at the hotel). Cleanliness was […] good, comfort was good, I am very satisfied with my stay at this hotel. Would go back. Read moreGenuine Hotels.com guest review
the hotel was great the location is very good, near the westbhanhof and a major shopping street the staff was super friendly and helpfull the room was clean, worm and overall very nice i would go back there if im in vienna againGenuine Expedia guest review
"Great location. Easy to get to anywhere"
Great place. Wonderful staff. Clean. Room 103 had some noise carry from people talking in the lobby, but not a big deal (but that is why I rate comfort as 3). The surrounding hood isn't great, but you are at Wesbahnof. The subway in Wien is awesome, fast, on time. You can go to all of the tourist sites extremely easily. Plus, you're closer to some non-tourist […] "local" cafes when you stay near Westbahnof. The hotel was incredibly cheap, probably because of location, but it was just as nice as hotels inside the city that are "tourist hotels." Read moreGenuine Hotels.com guest review
"Dated hotel and poor housekeeping"
I wish I can recommend this hotel because the location (close to the train station) and front desk was quite good. However, there are quite a few things the hotel needs to improve upon. First the room could definitely use some remodelling as I notice the decor looks quite dated. Second, I could have sworn housekeeping did not change the sheets as I […] notice long strands of hair on the pillow and bedspread. The sheets look like they some holes in them and the mattress looks really old. Plus the room has a bit of a funny smell. Read moreGenuine Expedia guest review
"Amazing hotel, close to the center"
This hotel is quite amazing. It has kept an old style with really high roof, wood floor and very big rooms with nice windows... The decoration of the rooms is really cozy and you feel very comfortable and in a luxury hotel for a nice price...It is really close to the center. The people there are really nice and helpful, whatever your need. One should […] also get the breakfast, it is quite cheap and it takes place in a bar-cafe close by: so amazing!! It has a lot of food, all you can eat, and a lot of specialties of the country... And I should not forget, the city is beautiful, especially in December... I strongly advise to visit this city and to choose this hotel to have a wonderful stay!! Enjoy!! Read moreGenuine Hotels.com guest review
"Good value for the price"
This is not a 4 star hotel, but it is a good value and clean. Amenities are very limited.Genuine Hotels.com guest review
"A convenint place when you are visiting Vienna"
Very convenient location at the Mariahilf "shopping" street in Vienna. Relatively close to the West Banhof train station in you which you can take the Vienna metro or the Eurorail train. There are several places you can obtain basic groceries or shop for clothes in this street. In Vienna there are many sandwitch shops (the bread is great in Austria) […] where you can get quick but not junk food. You can find alos super-markets to get milk which does not need preservation, fruits bread, sandwitches so that you can keep a healthier diet. The hotel itself is very basic but the price and location makes it a very good choice if you don't want to spent too much money. Read moreGenuine Expedia guest review
"cheap and quiet"
cheap and quiet, but squeaky floors and required the metro to get downtownGenuine Expedia guest review
"basic comfort at reasonable price"
Given the price and location, tourotel Mariahilf is a very good value. My only caveat is free wifi in the lobby only, not in room, but it's a minor quibble. Everything was very clean, the location is great (get a transit pass, the whole city is wide-open to explore) and we didn't want to leave.Genuine Hotels.com guest review
"Great for low budget and close to everything"
Cheap, clean, comfortable, safety, easy transformation. Just checkin time little bit late, it is 14:00.Genuine Expedia guest review
The room and bathroom were huge and clean. There was no air-conditioning, although with the provided fan and open windows, it was still comfortable. The location is not great for walking to the city attractions, as it is a good 20 mins + from everything. However, it is pretty close to the train station Wien Westbahnhof where there are many tram and […] subway lines. Read moreGenuine Hotels.com guest review
"very good hotel"
Great value for money. We stayed in the hotel for 3 nights and paid for 2 nights. The place is near the train station.(westbahnhof). You can access to the hotel within 5 minutes by walk after the underground. Not so far to the city center. Great staff. They knew everything and were very helpful. The room was really comfortable.Genuine Expedia guest review
"Budget choice - and not a bad choice. :)"
this is a budget choice. the over all is OK. bath is a little old and not updated BUT usable and fair. the room size is big. enough for a family of 4. the Subway is about 7 minutes walking in a nice street but if you dont want to walk, there is a light rail just accross the street that will take you to the west station (Subway).Genuine Expedia guest review
"Great value in Vienna"
Tourotel was wonderful! Centrally located, a 7 minute walk from the Westbanhof metro and train station, and in a lovely area. The rooms were clean and comfortable, and ours had a balcony. All in all, this hotel is a great bet!Genuine Expedia guest review
"Could be better!"
There is a computer in the lobby for internet access. When I asked the staff, she did not know. The breakfast room is available, but did not serve breakfast.Genuine Expedia guest review
Nice place, good location. No breakfast in the hotel. Using the room key to turn on the power is annoying. Can't charge anything while out of the room, or leave while your spouse is in the tub, without leaving them in the dark. Hotel staff assumed I knew about the key/ lights and the breakfast situation.Genuine Hotels.com guest review
"Less of what we expected."
We were dissapointed because the hotel was too old, the halls were too dark and even the room too. And it was a bit expensive for what we had. The location was good, close to the train station, altough it isn't close to the main attractions.Genuine Expedia guest review
Staff was very helpful. Room was clean. Walking distance from the metro/main train station.Genuine Expedia guest review
"Do not stay here!"
We stayed in four hotels while we vacationed in Vienna and the Bavarian region, and this hotel was definitely the most disappointing. They placed us in a room that neighbored another room being renovated. The sanding and pounding started at a reasonable time, but it lasted until late in the afternoon(tough on the siesta time). The shower doors had a […] large crack and would leak so much water...we used all of our towels to clean it up. Did I mention these cracked doors also had mildew?? It is my husband's and my hope, the room we stayed in, was next up for renovation. We also had some issues with the staff. The room was very hot, so I wanted just a top sheet instead of a comforter. When my husband went down to the front desk to ask for this, the attendant didn't understand what he was looking for, so she proceeded to ask him why he needed it. What??? Read moreGenuine Hotels.com guest review
"Our stay at the Tourotel"
BIG room, no WiFi in room and No Buffet breakfastClose to West Banhoffthen 5 minutes to everywhereGenuine Hotels.com guest review
"Do not stay here"
We tried to stay near the train station since that's how we were arriving to and leaving Vienna, but this was a terrible decision in the city of Vienna. The area surrounding the Schonbrunn was like a bad area in any big city, with no charm, history, or nice buildings. It felt slightly unsafe. Our room in this hotel looked onto a dirty rooftop covered […] in trash. Windows were broken and everything looked run down. There was no air conditioning so we had to leave the windows open, which concerned me that someone would walk right in from the roof to our room. Also several other rooms from the hotel and the hallway windows looked right into our room. The last night there were three, false fire alarms, one at around 10 pm then the second at midnight and then 1 AM, which I understand can happen anywhere but on top of the bad neighborhood and poor hotel condition made the hotel experience terrible. Then when we went to check out the next morning the person at the front desk said he couldn't check us out. If I'd known we would have stayed near the Hofburg palace. There were beautiful monuments, buildings and great restaurants in that area of the city. The metro was very easy to use so we were able to travel anywhere in the city easily, and if we'd known that we would have stayed in a good part of Vienna and taken the metro to and from the train station. Loved Vienna, just don't stay at this hotel. Read moreGenuine Hotels.com guest review
"Its good and it's ok."
Hotel was nice for a march visit. They don't have an a/c unit so if you go during hot season, be warned. Since we went just at the beginning of spring, having the windows open was good enough - no a/c needed. One problem I had was when you went to sleep, you can hear the electricity from the wiring within your room. You need to take the key card out […] and sleep with no electricity which can be a pain because you can't charge your camera/iPad and such. If you leave the card in for electricity, forget it, the annoying sound will drive you up the wall. The beds although was comfortable and the rooms are spacious for Europe and USA standards. The location is awesome. The train station is about 4 blocks and the. Its a 5 minute ride by subway to the center! All in all I would stay again but only in winter,fall and spring. Read moreGenuine Hotels.com guest review
good value for money, good location in a shopping street near the metro stationGenuine Expedia guest review
"Room without good view, no curtains, only drapery."
Hotel located near Westbahnhof.Genuine Hotels.com guest review
"Quality at a budget price."
Handy for westbahnhof and the city centre. Good quality room at an inexpensive price.Genuine Hotels.com guest review
"Couple on Holiday"
We stay 3 nights,the location was very good.We expect much more from the service,rooms and the Hotel.The cleanliness was very good.But the Hotel is gor maximum 3 Stars.Genuine Hotels.com guest review
"clean and quiet"
clean and quiet. not in the best area, but not that far from the city centre. subway station for line U3 nearby. billa store nearby.Genuine Hotels.com guest review
"excellent city centre location"
Quiet, clean and very convenient from tram and underground. Room was large, with a lounge area and no noise from street or other rooms, excellent ensuite. Facilities are basic, coffee and vending machine in lobby, but if you plan to be out for most of the time the facilities are all you need. Friendly staff spoke excellent English.Genuine Expedia guest review
"Will stay there again if in Vienna"
A very pleasant older hotel at an easy walk to the West train station, and with a tram stop half a block away. Though the building was older, the rooms were nicely updated, though definitely European. The double bed comfort room was large enough to accommodate at least a rollaway and a crib (which we didn't need), and the single rooms were cozy and […] very comfortable. Even the absence of wi-fi beyond the hotel lobby wasn't a great problem: it brought guests together in the comfortable and spacious lobby. Read moreGenuine Hotels.com guest review
"Simple and Pleasant"
It is a very simple room with two beds and a private bathroom. I found it very clean and quaint. I would recommend, unless you are looking for a luxury hotel to lounge in during your stay. Location is great, in the center of the city. There is a great German restaurant down the street as well. I would stay here again.Genuine Hotels.com guest review
"It is not 4 star hotel"
The hotel's condition is very poor, you can see it is not 4 star hotel at all, all of the facilities there are very old, and cheap quality, also the bedding are very poor, looked not clean. It needs renovation totally. The only thing good is the location, it is close to the main train station( it takes 6 min by walking).Genuine Expedia guest review
"Nice hotel close to city centre/transport links."
A lovely spacious room overlooking the inner courtyard and within an elegant building. Shower rather small and toilet bowl old-fashioned in style. The provision of a tooth brush/paste and a flannel would have been nice. But the attractive room and friendly staff made up for these reservations.Genuine Expedia guest review
"Stayed only one night as we were passing through."
pleased it was close to train, bus and metro stations.Genuine Expedia guest review
"Good value and location"
The room and bathroom were quite large. It was very quiet. Bathtub with shower head, no separate shower. The amenities included soap and a room safe. There was no food or laundry service onsite. Free wifi was available in the lobby. No AC and room got quite warm.Genuine Expedia guest review
"Okay hotel for a heap option."
Location was good and all the necessities are there, it's just a bit tacky. Beds not comfortable, room a little unclean and no facilities in the room. But it is a cheap option for an overnight stay.Genuine Expedia guest review
"nice for the price"
good points: good locatuon close to metro and train super helpful woman at reception, went out of her way to book things for me and help plan routes. big comfy room and bathroom good breakfast ( euros) downers: door lock was really difficult to work bad wifi, you have to go to the lobby 80s TV (not like youre there to watch tv though)Genuine Expedia guest review
"close to downtown."
good location. hotel and service leaves a little to be desired. fair value for money but you have to pay extra for parking.Genuine Hotels.com guest review
"Good but not four star!"
Good but not four star!Genuine Hotels.com guest review
Much nicer than expected, my room was massive and I was impressed with the bath room. Wonderful friendly and welcoming staff. The only downfall was no wifi in the rooms. The hotel has lots of faculties near by and is near to the tram and train station. I will be booking this hotel again next year, we were sorry to leave.Genuine Expedia guest review
"Nice Hotel Quality/price"
What it offers on its website is delivered. Large rooms and plenty of water in the shower :)Genuine Expedia guest review
The hotel is conveniently located between the centre and Schonbrun Palace on the main shopping street of Mariahilferstrasse. It's 5 minutes walk or 1 tram stop from Westbanhof station which is served by an airport bus, 2 tube lines and several tram lines which means you can get everywhere easily. This compensates for the fact that the hotel is just […] outside the centre, the station being the centre's edge. There are plenty of shops, cafes and restaurants both on the street and at the station. The hotel rooms are very spacious, quiet and comfortable and cleaned 7 days a week, This is an old building as you can tell from the inner garden, long corridors and high ceilings, but fully renovated. It appears to be a favourite with older Austrian couples as I could see both at the hotel and at a city centre bar where guests are offered a welcome drink. Really enjoyed my stay and definitely recommend the hotel. Read moreGenuine Expedia guest review
"not super... unfortunately"
Loved Vienna, the hotel, not so much...Genuine Hotels.com guest review
"Good location for all areas of Vienna."
We stayed at the Tourotel Mariahilf for one week mid May. The hotel was clean, with pleasant staff and was very convenient for shops, eateries and only 5 minutes walk from the Westbanhoff station, which is the central station for trains, underground and trams. We walked along the Mariahilfer Strasse towards the Museum Quartier and found lots of famous […] name shops. Good location for getting to all the sights in Vienna once you get familiar with it. We had a pleasant stay and would stay there again. Read moreGenuine Expedia guest review
"Spacious hotel, friendly staff, near train station"
This hotel is about a 5 minute walk from the West train/subway station. The lady at the front desk was very friendly and helpful. I initially had some booking issues (won't go into details, but it wasn't the hotel's fault), but they tried their best to make our stay as pleasant as possible. I was quite happy with the size of the room, which consisted […] of a large den, a bedroom, and a bathroom. WiFi was only available in the lobby, but we were able to access it since we stayed on the first floor. Getting into the city center was quite easy as the subway pretty much connects to everywhere you would need to go. Read moreGenuine Hotels.com guest review
"Nice hotel, big rooms, very good location,"
Friendly and helpful stuff, very clean and big rooms, 5 minutes to the train, metro and 20 min walk to the down town. 50 min (7 euro one way ticket) from the airport with the bus to the Europlaz and from Europlaz 5 min walk to the hotel. Close to the restaurants and super market, it's on one of the main shopping streets. If you want a taxi to the airport, […] it's 45 euro (25 km), the amount is fixed, you can pay on the reception. The receptionist will order it for you 24 hours before. Read moreGenuine Expedia guest review
"Convenient for he Center"
We found the door locks confusing. The very helpful cleaning girl explained how it worked the best.Genuine Expedia guest review
"Good value hotel; rapid travel to city centre."
This was my second stay. Room was clean, comfortable, spacious. Desk staff helpful. The hotel has no breakfast room, but you can buy a token for the next-door restaurant, which offers a good-value buffet breakfast. ATM, internet cafe, supermarkets, cafes nearby. Conveniently located: 600 metres on foot (or 2 tram stops) to Westbahnhof rail station, […] from where the metro takes you to the city centre in 5 minutes. Read moreGenuine Expedia guest review
"Good hotel close to main shopping area"
This is a nice, quiet and clean hotel very close to the man shopping area in Vienna and one of the main railway stations. What is letting it down a little is the lack of add-ons one might expect from a hotel of this standard, i.e. the pillow was thin and lumpy, there were not enough towel changes during a 3 night stay, and there were charges to use […] the hotel computer. These are all minor things that could easily be addressed to enhance guests' experiences. Read moreGenuine Expedia guest review
"4 Stars??!! No chance!!"
The hotel was ok, but no better. The hotel was clean but there were some gripes. Wifi only worked in the hotel lobby not in any room, the lift only had room for 4 people and as we traveled as a 6, getting from top to bottom was a bit of a hassle. There was a vending machine that kept taking money and not giving you a drink, but the staff had no access […] to it so it was money lost. The rooms were comfortable but very basic. All double beds were 2 singles pushed together and they moved apart during the night. The door locks were simply dreadful. Opened by a combination of keycard and timing of turning the lock, we all spent up to 10 minutes just trying to get into our room. You end up having to call for help just to get into your room or pushing the door at the wrong time. This alone would mean I'd never stay there again - utterly ridiculous system The staff were friendly enough, barring the manager who charged me £120 for a repair to a door frame caused by the aforementioned locks when we tried to open it and the our timing was wrong a small split happened on the frame. If we had a normal key card or (god forbid) a key, this would never have happened. Read moreGenuine Expedia guest review
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