All hotels in Plymouth, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
840 Us Highway 64 W, Plymouth, NC, 27962, United States of America, ‏‎855-239-9222
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 39 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.6
4.0 / 5Excellent
"Holiday Inn express Plymouth nc review"
The room was great. My only complaints were that I was told I couldn't use the pool at 10:30 pm which I think is ridiculous. I just wanted to take a 10 minute swim by myself and the clerk and security guard were standing there smoking and told me the pool was closed. Also the carpet in front of the bathroom door was soaking wet otherwise the room and bed was very comfortable.
Genuine Hotels.com guest review
1 night trip Aug 23, 2015
A Traveler
US
4.0 / 5Excellent
The first room we were booked into smelled like mold. I turned off the A/C unit, opened the window and it went away. I called the desk, explained the problem and asked if they had a fan and was told the only fan they had was broken. They never offered to move us to another room and I wasn't sure if they were full or not. The next morning I went to the front desk and asked to be credited the second night since we could not stay in the room again. I was told that they could not credit the second night but could move us to another room, which was fine. What really upset me was that the clerk told me they should have moved us the night before because they were not full. The rest of the staff were helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Aug 18, 2015
Linda
US
4.0 / 5Excellent
"Nice place, great full breakfast!"
Nice place, great full breakfast!
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
Rickard
US
4.0 / 5Excellent
"Getaway"
My boyfriend and I booked a last minute ,one night stay...randomly, to get away from Va. Beach. We were pleased with our room (with one exception)... it was a handicapped equipped room,the bathroom seat in the shower was covered in black mold and in disrepair. We didn't need to use it , but it was unsightly to look at. The rest of the room was clean. The staff was pleasant. Breakfast was plentiful.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
Wendi
US
5.0 / 5Outstanding
"Review from a satisfied customer."
Was on a three day stay. Staff were friendly and customer service was helpful and understanding Room was clean and quiet. Enjoyed the complimentary breakfast and afternoon cookies. We would recommend it to others
Genuine Hotels.com guest review
2 night romance trip Jun 16, 2015
Karen
US
4.0 / 5Excellent
We just wanted to check out the area.
Genuine Hotels.com guest review
2 night romance trip Jun 14, 2015
Peter
US
5.0 / 5Outstanding
"Nice stay."
Very clean, quiet room, jacuzzi tub, good breakfast, helpful front desk. Pool not open yet, and booking agent should have told me this. Walk-ins evidently received same rate as I did using Hotels.com and were given choice of 1st floor, while I was not. Overall a decent value and we're happy with the stay.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"I would stay here again."
We stayed for 3 nights. The staff was very friendly and helpful. Our room was very clean. They provided cookies down in the lobby during the afternoon. And the complimentary breakfast had scrambled eggs, bacon or sausage, sweet rolls etc.
Genuine Hotels.com guest review
3 night family trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"very good ,clean,reasonable ,great staff"
enjoyed the history of the town as an added treat,quaint downtown, we were in the area for an athletic event
Genuine Expedia guest review
Other trip Dec 16, 2014
J.C.
US
4.0 / 5Excellent
"Clean and friendly"
The stay was nice, hotel clean, staff very friendly.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
Arnya
US
3.0 / 5Good
"Plymouth NC"
The staff was very friendly and helpful during our stay! My room was clean. Dogs barking outside late into the night.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
Teri
US
4.0 / 5Excellent
"Traveler"
Front desk person nice. Dressed very causal. Room had a musty smell. Near Bo jangles. They were Good to have breakfast out early.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, Thank you for your valuable review. We are working on our staff appearance making it more professional. We have also implemented a few things to eliminate the musty smell. Thank you for your time! Sincerely, Holiday Inn Express and Suites
1 night business trip Sep 21, 2014
Traveler
US
4.0 / 5Excellent
"Clean newer hotel."
Hotel was convenient, quiet, and clean. Had a good complimentary breakfast with good choices. Only problem was AC unit had a water leak which wet carpet around unit. I reported following morning. Other than that a good comfortable hotel at a good price.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We would like to apologize for the AC issue, but would like you to know that we have since then replaced all problem systems. We are glad to hear of your otherwise positive experience! Sincerely, Holiday Inn Express and Suites
1 night trip Aug 14, 2014
Tim K.
US
5.0 / 5Outstanding
"Close to Tidewater Research Station"
It was fine, good breakfast, pleasent staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We are happy to hear that you had a pleasant stay with us! Thank you for taking time to write a review. Sincerely, Holiday Inn Express and Suites
2 night business trip Aug 4, 2014
Jim Saylor
US
4.0 / 5Excellent
"Outer Banks"
This hotel is pretty good. It is located about an hour and a half from the outer banks. There is not much to do around the hotel, not to many restaurants or attractions. It is a great hotel over all clean room, good breakfast and great staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, Thank you for your review! We were thrilled to here of your positive experience with us. Hope to see you again! Sincerely, Holiday Inn Express and Suites
2 night family trip Jul 3, 2014
A Traveler
US
3.0 / 5Good
"not the best"
The stay, for the most part, was nice. The negatives were: inattentive front desk personnel, and dirty common areas. The phone in our room did not work. The gal at the front desk said that all the information she had said it was working. We were also supposed to have two phones in the room. Nothing was done to rectify that issue. The gal acted like we were bothering her even though nothing else was going on.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We would like to extend our sincerest apologies concerning the out of order phones and the inattentive front desk staff. We have since then brought in a maintenance man to repair our phones, and phone lines. We have also been working with our evening front desk staff. Sincerely, Holiday Inn Express and Suites
1 night family trip Jun 20, 2014
Dutch
US
4.0 / 5Excellent
"Very nice staff at check-in."
Great staff at check-in....she was sincerely concerned about my family's comfort and tactfully addressed the situation (June 13th around 7:30pm). Constant smile, multi-tasking & answering multiple questions from a persistent person on the phone who did not book a stay. However, check-out staff at 4 am had turned off the exit door entrance motion detector and was busy watching TV. Instead of greeting, I was loudly told to stop pulling the door open when I loaded my luggage and attempted to re-enter. She was never rude and even as my kids filed out to the car she invited my kids to cereal---she just was not as friendly as the person the evening before. Plus, I am positive I was less than appreciative (not in a friendly mood) since I am over forty and do not like being yelled at from across from a lobby, even an empty one. Breakfast was at 7am and rooms with 2 beds come with doubles-- not what I had planned for. This was my fault for assuming all hotels are similar (average 50-75 nights a year in hotels--used to queens and 6am). But again, the check-in person was awesome. Since we were told about the time we adjusted our stay and left earlier. Our trip was better having arrived an hour ahead of schedule and had a great breakfast near Jeanette's Pier. Overall--good experience but need to have a few double bed rooms with Queens for us to stay again.
Genuine Expedia guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We would like to extend our apologies concerning the negative situation you experienced. We are working with all front desk personnel to ensure that incidents like this never happen again. However, we are pleased that some of your experience was pleasant with the earlier mentioned front desk staff. Thank you for taking your time to write us a review. Sincerely, Holiday Inn Express and Suites
Other trip Jun 15, 2014
Jerry
US
5.0 / 5Outstanding
"One night stay"
Very nice hotel. Clean and comfortable. Spacious dining area made our take out meal(easier with a 2 year old) feel like a dine in meal. We were able to check in early and enjoy the pool. Grandkids loved it. Good breakfast also. Front desk personnel were extremely helpful and congenial.
Genuine Expedia guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We are very thrilled to hear of your positive stay experience with us! We look forward to seeing you again, and thank you for taking the time to give us a review! Sincerely, Holiday Inn Express and Suites
Other trip Jun 5, 2014
Debbie
US
4.0 / 5Excellent
"on our way to the outer banks"
We enjoyed the hotel. The staff was courteous and friendly and always tried to go over and above to ensure we had what we needed. There isn't much in the surrounding area, but the hotel itself was a great stopping point for us.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We are pleased to hear of your pleasant stay with us and hope to see you again soon! Sincerely, Holiday Inn Express and Suites
2 night family trip May 24, 2014
Sue
US
5.0 / 5Outstanding
"8 on site Tesla Supercharger stalls"
A very pleasant and comfortable place for Tesla owners to charge up for a day trip to Hatteras. The very helpful staff serves a good breakfast. Other meals in Plymouth are limited to a fairly wide selection of fast food places.
Genuine Expedia guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, Thank you for your review! We are happy to hear that you left recharged for an adventurous day. Than you for your review! Sincerely, Holiday Inn Express and Suites
Other trip May 28, 2014
scoots
US
4.0 / 5Excellent
Excellent stay.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, Thank you for your review! Sincerely, Holiday Inn Express and Suites
1 night business trip Jan 20, 2014
A Traveler
US
3.0 / 5Good
"wrong room"
We were given the wrong room type. /we wanted to double beds and were given a king bed. One person had to sleep on the sofa.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We apologize for your negative experience with room confusion. We would like to let you know that we are under new management, and are working to improve this property and the experience had by all. Thank you for taking the time to write a review. Sincerely, Holiday Inn Express and Suites
1 night family trip Jul 26, 2013
A Traveler
US
4.0 / 5Excellent
"Business Trip"
It was a very good experience overall. I would stay here again. The rooms were clean, no odors, all equipment worked. The staff was friendly. It was well worth it.
Genuine Expedia guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We are please to hear of your pleasant stay! Thank you for taking time to give us a review. Sincerely, Holiday Inn Express and Suites
Other trip Aug 9, 2013
Audra
US
3.0 / 5Good
A little further from the outer banks than we would have liked but the price was more reasonable. The room was well taken care of but the letdown for us was the bathroom. It was clean, but whoever painted it did a really bad and sloppy job. It needed some TLC. Otherwise the room was OK.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We would like to thank you for writing us a review as it is how we develop our property, staff, and ultimately grow. We are under new management and have put our best foot forward to improve our property. Thank you again for your input! Sincerely, Holiday Inn Express and Suites
2 night family trip Jun 30, 2013
A Traveler
US
4.0 / 5Excellent
"Good Stop before Ferry"
We stayed here overnight before catching the SwanQuarter Ferry over to Ocracoke. It's about 45 minutes to the ferry from the hotel. Good place for an overnight. The night desk clerk was really nice and sent us to a decent place for some fried chicken! There really isn't much in the way of restaurants in the immediate area - especially if you arrive later. We did not avail ourselves of the pool, which looked nice. The breakfast was decent. All in all, like I said, a good stopover hotel!
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, Thank you for your review! We are pleased that you chose to stop with us. Thank you again! Sincerely, Holiday Inn Express and Suites Staff
1 night trip Jun 20, 2013
Rudeman
US
2.0 / 5Fair
"Its under renovation"
The hotel was under renovation so the lobby and breakfast area was a mess. Interesting that they built it beside a railroad track. Train whistles each morning at 6:30 so be ready to wake up. Garish, tacky decorations in lobby. Breakfast was so terrible that after the first day we had to walk across the parking lot to Bojangles. Bagels and English muffins were so stale they broke into pieces when cut apart for the toaster. Casserole dishes were stained brown from use. Coffee terrible. Big metal box with a slit in it marked Pancakes. You pressed the button and a pancake shot out of the slit. Really?
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
US
5.0 / 5Outstanding
We enjoyed everything and the service was very good. The hosts were accommodating and very pleasant. The breakfast was very tasty and outstanding and available for early risers. I highly recommend this hotel and will use it again.
Genuine Hotels.com guest review
3 night trip Nov 21, 2012
cc
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good stop"
Everything in this hotel seemed clean, quiet, working and nice.
Genuine Hotels.com guest review
Response by Holiday Inn Express Plymouth
Dear Valued Guest, We are please to know that everything seemed up to par for your visit. We appreciate you taking the time to let us know how we're doing! Sincerely, Holiday Inn Express and Suites
1 night trip Aug 4, 2014
A Traveler
AS

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
De passage. Pas grand chose à faire
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
Laurent
CA
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Jun 23, 2015
Doug
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Apr 29, 2014
Jeff
US
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Dec 31, 2013
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Nov 5, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jul 1, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Jun 1, 2013
Alessandro
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Business trip May 19, 2013
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip Dec 2, 2012
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
Crystal
US
5.0 / 5Outstanding
Genuine Venere guest review
Other trip Sep 20, 2012
A Traveler
US

TripAdvisor reviews for Holiday Inn Express

Overall rating:Based on 53 traveler reviews

Most recent traveler reviews:

Overall Rating
"Nice Hampton"
08/07/15 Karolyn_24 O'Fallon, Missouri
The staff were great and got me checked in quickly. The room was clean and comfortable with lots of pillows. Plymouth is a rather small town, and this hotel was better than I was expecting. Aside from a drive through place across the lot, most of the food options are across town, but it's an easy area to get around.
Overall Rating
"Friendly Staff"
07/27/15 LegionSix Branford
My family and I booked three rooms for three days here. Staff was super friendly. Hotel was clean. Breakfast was standard hotel breakfast fair.....nothing special except they had great cinnamon rolls. Staff kept everything stocked well. I would stay here again.
Overall Rating
"Great Place in a small town"
07/21/15 Stan222 West Point, Georgia
We have stayed in the Plymouth, NC, HI Express several times over the past few years while we visit family in the area. Great friendly staff, good breakfast, clean, and dog friendly. The staff even got to know our bulldog and would keep an ear out for him if we were gone. The HI is generally quiet when we have been there, however the noise level can increase during family reunions. A call to the front desk quiets it down quickly. The only problem we have found is availability - the HI is the motel of choice in the area and fills up quickly if a local event or reunion is taking place.
Overall Rating
"Much better than expected!"
07/14/15 roseytheriveter Richmond, VA
We stayed overnight with two of our granddaughters, on a weekend in the summer, and truly I expected it to be total bedlam. This is the cleanest, best run hotel I've stayed in thus far. The room was immaculate; we had everything we needed. The staff was very friendly. The breakfast was AWESOME; french toast, sausage, fruit, yogurt, cereal, etc. Really great breakfast and the attendants were right on the spot with whatever you needed. The beds are comfy, with extra pillows. There is a coffee maker and refrigerator. I think what makes this hotel stand out is the service. The pool is small but really nice, and CLEAN. We will definitely stay again!
Overall Rating
"Lacklustre, but adequate"
07/12/15 BlueHorizons1 Burlington, Canada
Check in was delayed while the front desk clerk finished a phone call..did not acknowledge us, but rather disappeared from the counter area, leaving us standing alone for several minutes. The room was adequate but the odor of damp, musty air was overwhelming. I have noticed this at a few other places on the coast through the years, maybe because of the humid climate and over use of air conditioning? Many other properties have not presented the same problem. Bathtub area may have been wiped down but still showed water spots and streaking (dry but just not spotlessly clean). Sofa in the room appeared to be soiled and we avoided it completely. Room was adequate size and did contain a small fridge and microwave. Just not up to the normal HIE norms.
Overall Rating
"A bit pricy, but nice"
07/03/15 Lynden-Tom Lynden, Washington
The room was very clean and quiet which helped with a good night sleep. Its bathroom had a jacuzzi tub. Typical HIE breakfast selections (consistency is a plus). We were disappointed that the pool was not open before Memorial day and the hotel website didn't mention that. I was also disappointed that a walk-in guest that evening was offered a better room (ground floor) than I was given at the same rate I paid through Hotels.com. The rate, even through Hotels.com was among the highest we paid on a 63 day road trip.
Overall Rating
"Great bargain for a Rewards Night"
06/26/15 Vctoria Lexington, SC
We found this hotel from a listing of Rewards Night bargains. We were traveling home to SC from a wedding in VA. Our room was on the ground level back side of the building, and had a door to the parking lot as well as to the interior corridor of the hotel. We understood this is helpful for construction workers as there is plenty of room to park big vehicles. The room was nice, although just a little shabby. I found a wear hole in the duvet on the bed. The air conditioner cycled off and on almost constantly, but it was a 100 degree day. It didn't keep us from getting a good night's sleep. The TV offered dozens of cable channels, and the WiFi connection was good. There was some noise from the outdoor pool as a group of teens was also staying over. The breakfast was excellent and the attendant very attentive.
Overall Rating
"Nice surprise - set back from the highway with no curb appeal"
04/23/15 HappyExplorer7752014 Arlington, Virginia
My husband and I were driving through on our way south and needed a place to stay for the night. We found this place using our GPS. The hotel is set back behind a Bojangles fast food place and there is a huge pothole on the driveway approaching the hotel (possibly not on the hotel's property). However, the lobby and rooms were great. The hotel is clean and well maintained with comfortable beds. The young lady at the desk recommended a fried chicken restaurant (we asked) and it turned out to be great. Best fried chicken we could remember having. The place was called Golden Skillet and it looked like the sort of place that could be either horrible or great. It was clearly popular with the locals - particularly for drive-through and carry-out. Back to the hotel - everything was fresh and updated. We had the best free breakfast we could remember having - it was fresh and the woman who took care of the breakfast bar was very attentive and made sure we had everything we needed. We would definitely stay there again.
Overall Rating
"Solid stay in Plymouth"
04/20/15 spade7 Washington DC, District of Columbia
Stayed in Plymouth recently as a halfway point between two other days of travel. My expectations were lowered when my room requests could not be met and I ended up just two doors down from the lobby on the first floor. I was very concerned about noise above and from outside the room but I must admit I never heard a thing -- very quiet. The rooms were a bit dated but a good size and totally functional. Breakfast was well-stocked and the attendant was excellent. Rooms were clean. I'm not sure I'll ever have a reason to be in Plymouth again but I would recommend the hotel to others.
Overall Rating
"Room had small balcony"
03/04/15 Barbara B Charlotte, North Carolina
Clean room with a small balcony, which over looked the pool area. This would be nice in the summer but it was full of snow when we stayed. Mattress could have been a little firmer. The room was near the elevator but not hear it. Staff was nice. The breakfast was good. There is a Bojangles Restaurant nearby also. Would stay again if in the area.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews