All hotels in Chincoteague, Virginia, United States of America
1 room, 2 adults
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6151 Maddox Blvd, Chincoteague, VA, 23336, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 46 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.7
  • Neighborhood
    4.5
4.0 / 5Excellent
"Nice owner and hotel served its purpose."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
There were some water issues and the room had a little musty odor. The sink backed up immediately and the hot water in the shower did not work. The man at the desk was very nice though and I was given another room to take a shower in until they could get it fixed. Very kind people!
Genuine Hotels.com guest review
3 night trip Jun 7, 2015
A Traveler
US
3.0 / 5Good
"satisfactory"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Air could have been a little fresher
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Helen
US
5.0 / 5Outstanding
"Chincoteage Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean and staff was friendly and accommodating. I would recommend this place to anyone.
Genuine Hotels.com guest review
1 night trip May 7, 2015
Joseph
US
4.0 / 5Excellent
"Very good, reasonably priced hotel for a night"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice older hotel on Maddox Blvd, the main road in Chincoteague from the bridge onto the island, to the beach. The room was clean, the bed was comfortable. We arrived late and left early so don't know about the service. But the room was very reasonably priced and a great value for being on the island so close to the attractions.
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
John
US
1.0 / 5Poor
"Room upgrade I don't think so..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Told we were getting an upgrade by employee and we got a room previously reviewed by a visitor as horrible. I knew as soon as I saw the red stains in jacuzzi tub, door that is open to outside with broken deadbolt and toilet that wobbles. We were mislead and did not appreciate we were told it was anupgrade, room was really run down and except for a comfortable bed there wasn't really anything else good. Even though our reservations said free breakfast they told us at check in there was no breakfast that they only have that in summer, false advertisement completely a tourist trap, beware.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Allison
US
2.0 / 5Fair
"over all fair place to stay for the price we paid"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
for what we paid it was fair. room could be cleaner.
Genuine Hotels.com guest review
4 night romance trip Mar 22, 2015
byron
US
4.0 / 5Excellent
"Nice and Clean"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was nice and clean. Room was a true non-smoking room. We have been to other hotels that advertise non-smoking but were not. The shower had mold. The management complained because we got there late. We prefer a king size bed but the price for a king size was more than we wanted to pay.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The office staff was wonderful and very friendly. The beds were so comfortable I could have stayed in them all day. I will definetly stay here again
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Raquel
US
4.0 / 5Excellent
"Happy Camper"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was relaxing and the staff was great. I enjoyed it alot
Genuine Hotels.com guest review
1 night romance trip Feb 3, 2015
Michelangelo
US
4.0 / 5Excellent
"Reliable, simple, comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed here maybe five times over the years, during winter trips to Chincoteague. It is an older place with small rooms, but clean and comfortable. Furniture is big and fills the small rooms but provides lots of everything needed--lights, chairs, dresser drawers, etc. TV with lots of channels, small microwave and fridge are a big plus, along with ironing board and coffee maker. Outdoor pool is closed in winter. The bed is nice but kind of soft for my preference. Lots of hot water, and rooms are quiet, as it is a one-story building. I found the heating unit, which is quite new, was rather noisy and not very efficient at heating up the room in winter (have not tried the AC). I like it cool, so that was OK but some might find it too cold. Maybe other rooms are better. The winter room rate special I got online was terrific.
Genuine Expedia guest review
Other trip Jan 2, 2015
Dice
US
5.0 / 5Outstanding
"Great/Cheap place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed over night for a friend's birthday, great front staff, room have been recently remodeled, super comfort, in walking distance to restaurants and shops
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"I would return no complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Attending wedding just needed clean comfortable room. Did not need space to entertain or view. Ramon was very pleasant and accommodating.
Genuine Hotels.com guest review
2 night family trip Oct 17, 2014
Judy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great, comfortable bed, but AC was noisy. xxxxxxxxxxxxxxxx
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
US
3.0 / 5Good
"It Was Just Okay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We had a hard time finding rooms in Chincoteague for the weekend, so we were happy when we were finally able to book our rooms, and the staff was accommodating enough to let us have adjacent rooms since we are a family of four. The rooms were okay, but things like stained showers, stained lamp shades, exposed bulbs (no covers) in the bathroom area, and overall low lighting gave the rooms a bad feel. Also, the A/C is by window unit, and those were loud and made sleeping difficult. But we didn't spend a lot of time at the hotel, so it was fine for a place to stay the night, shower, and check out.
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location- Nice owners- Great Price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything was very nice. Newly renovated, room looked just like the picture. There are some minor maintenance issues that could have been address or a little better. I would recommend this place to a friend or family member. We would also stay there again. The price we paid was a very reasonable price for the property and amenities verses the other hotels on the island.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable clean decent amenities. Central location. Lovely management
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place in Chincotegue"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The manager was very nice and accomodating. It was obvious that some recent upgrades were made, however, I think the bed could stand a new matress. The manager had commented when we checked in that he was completely full, however, it was quiet and we heard absolutely no outside noise. I had expected to, because there was a small gap in the bottom of our door where it meets the frame. The "breakfast" left a lot to be desired. Go down Main Street to Bills instead. All in all, tho, it was a pretty nice place. Pool was very clean and it's really a great location.
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
depaz
US
2.0 / 5Fair
"Bad from the start..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We arrived at 4pm from a 10hour trip,the guy on the front desk said"I just gave your room to those folks because your "card"has been denied...I have never been denied before on my credit card( from a major US Bank).So I said "you just gave away our room and never call us about the matter"When I started mentioning on complaining to Visa,Expedia ,BBB ,the guy suddenly have another room for us...The facility is old.lots of bugs and flies....the door locks is old and don't fit well.Lucky we only spent 1 night.
Genuine Expedia guest review
Other trip Aug 13, 2014
josh wah
US
4.0 / 5Excellent
"Enjoyable first time there"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Will be back here to stay. The owner was so nice and very helpful.
Genuine Expedia guest review
Other trip Aug 11, 2014
Venus
US
5.0 / 5Outstanding
"Very lovely stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Raman was friendly, met all our needs and requests. Room was clean and large enough for us to be comfortable the few days we were there. Being in a courtyard, though we were on the main street, we heard no road noise. Continental breakfast had adequate choice for all our taste preferences. Would be glad to return.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel kind and hepfull staff & clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I finally got to go away and with the prices of the room &with refrig and grill helped with the food cost we could relax and not worry about having enough to make our trip enjoyable The hotel was central located
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
US
4.0 / 5Excellent
"inexpensive for Chincoteague w/ adequate room."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
was happy to have a fridge and coffee pot. queen bed room was small but adequate. carpet needed repair.
Genuine Expedia guest review
Other trip Jul 29, 2014
Terri
US
2.0 / 5Fair
"dump"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I booked online, site unseen, for a business trip. Relying on Expedia reviews and the moderately low price ($105 nightly). Hotel was extremely dirty, walls, carpet, tub,etc, etc, etc.... I needed to get a last minute, unexpected additional night due to my work schedule. Manager said he had no rooms and most local hotels were booked due to a local activity, then after fooling around with the computer for 5 minutes, said he could let me have a small room with queen bed for $90. I agreed and he said he needed cash and could not give me a receipt. I said I need a receipt in order to get re-imbursed. He then said he could give the room to me for $80, but no receipt. I told him I would rather he charged me the same as the other nights and give me a receipt. So he penciled me in for the extra night. I then found out the next morning I was going to leave as originally scheduled and did not need the room. The manager would not reverse charges on my card, and said he did not own the place and didn't want the owner thinking he was trying to pocket the money. I felt like asking him if that wasn't what he was trying to do the night before when I was reserved the room. He kept fooling with his computer and said he need to see my card again. It was at this point he ran the credit card for the following night and gave me a receipt. I understand not giving enough notice to the hotel and they should not have to pay for schedule changes on my company's part. Never again.
Genuine Expedia guest review
Other trip Jul 27, 2014
Angel's Fans
US
4.0 / 5Excellent
"Hotel was great for the price, layout was weird"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Bathroom layout was difficult to do anything but overall clean enough and hotel staff was great!
Genuine Expedia guest review
Other trip Jul 27, 2014
Jodie
US
5.0 / 5Outstanding
"great rooms at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms were very nice. we had four grandchildren and six adults on this vacation. everything was close, the restaurants were wonderful. we were very pleased with the hotel stay. When we came back for the day, we could relax on the porch and enjoy.
Genuine Hotels.com guest review
2 night trip Jul 21, 2014
Alicia
US
5.0 / 5Outstanding
"Great location, great owner, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here for 2 nights when my Mom and I went for a weekend getaway to the Eastern Shore of VA. We only spent one day on Chincoteague Island, and spent the other day in Cape Charles, and driving back up the peninsula from Cape Charles making various stops along the way. The hotel was exactly what we needed - it was comfortable, clean and a great location that allowed for walking anywhere on the island, and 2 blocks away from Steamers and Island Creamery (both highly recommended!) The owner was super helpful, he gave great tips and advice on things to do and places to go on the island, as well as where to best view the NASA rocket launch that happened to be occuring while we were there! I also had mistakenly left my iPad in the bedside drawer when I left, and the owner was kind enough to not only hold it safely for me in the office, but mail it to me out of his own pocket (I did reimburse him!) Next time I'm there, I would definitely stay at this hotel again. They have free breakfast every morning that looked pretty good, but I didn't make use of, and they have a pool that I also didn't make use of. Each room has a little front patio to sit on and relax as well.
Genuine Hotels.com guest review
2 night family trip Jul 11, 2014
Shauna
US
3.0 / 5Good
"Pretty average"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
I want to start off by saying what a super lovely man who owns the place- extremely helpful. The rooms are set up nicely and there are some bites to eat for breakfast. However, the room smelt pretty musty and gross- maybe because pets can stay? It was a really hot weather the days we stayed so we wanted the air con on, but it only had a really cold setting and was right next to the bed so instead we decided to stay hot.
Genuine Expedia guest review
Other trip Jun 20, 2014
sam
US
4.0 / 5Excellent
"just a getaway..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Satisfied, was not expecting a Hampton Inn or Hilton so was not disappointed. Convenient location, friendly manager…
Genuine Hotels.com guest review
2 night trip with friends May 18, 2014
Art
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good location to discover Chicoteague and Assateague. Bedroom clean but the parfum was terrible. Continent breakfast ? No, some poor small muffin, no milk , and outdated drinks (the owner knew).
Genuine Hotels.com guest review
1 night family trip May 17, 2014
Guinamard
US
3.0 / 5Good
"Close to beach , but...."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The staff was friendly. The room was so small. Our toilet was leaking from the bottom and no one ever came to fix it. It also had a funny smell. I would not stay here again.
Genuine Hotels.com guest review
3 night family trip May 15, 2014
A Traveler
US
5.0 / 5Outstanding
"relax max"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
going back I know
Genuine Hotels.com guest review
2 night romance trip May 16, 2014
john
US
3.0 / 5Good
"Conveniently located"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Our room was clean when we arrived, and we found the the manager to be very helpful. There was a drip from the shower faucet, but the management was aware of it and had the necessary part on order. The hotel is conveniently located on the main road leading to Assateague Island and lots of great local restaurants. What was quite disappointing is that the walls were paper thin (we could hear EVERYTHING next door), and house keeping didn't collect all of the trash nor did they leave shampoo for our final morning.
Genuine Hotels.com guest review
3 night romance trip May 3, 2014
DCJ&A
US
2.0 / 5Fair
"Clean.. But needs to be repaired and updated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Bed very comfy. Clean. A shower head shot off and hit me In the face.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
4.0 / 5Excellent
"Coming back here on future trips to Chincoteague."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The host was very helpful and kind. The room was nicer than I expected for the price I paid. Bed was clean and comfortable, room was clean. Included microwave and fridge, always a plus. Seriously, super close to the beach and wildlife refuge. I'll be coming back here for sure.
Genuine Expedia guest review
Other trip Nov 29, 2013
Single Mama
US
4.0 / 5Excellent
"Very basic, clean, excellent value, nice staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a nice stay, very friendly staff, very basic motel but clean and good value. Can walk to shops and food.
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Not much other than a room. Advertised free breakfast but not the case. Told to go down the road for breakfast.
Genuine Hotels.com guest review
1 night business trip May 21, 2013
A Traveler
US
4.0 / 5Excellent
"Met our Needs without much extra fluff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stopped here during a road trip and needed someplace dog-friendly. Staff was very accommodating and helpful since we were on the Island off season and not everything was open. Room was clean, slightly outdated, beds were comfortable and pillows plentiful. Not the place to stay if you're looking for fancy soaps, plush towels or a breakfast bar, but overall decent, affordable and conveniently located on the Islands main street.
Genuine Hotels.com guest review
1 night trip Apr 7, 2013
Becky
US
4.0 / 5Excellent
"Nice Place for Family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Although an older property, the room was clean, the area was quiet, the pool was nice & the staff very helpful. An easy walk to downtown & to some of the shops on Maddox Ave - I would stay here again!
Genuine Hotels.com guest review
4 night trip Aug 13, 2012
Eric
US
4.0 / 5Excellent
"good value for vacation area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
served our purpose for a comfortable overnite stay on our way to OBX
Genuine Hotels.com guest review
1 night trip Aug 4, 2012
JFI
US

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Plastikmatratze"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Ein eher einfaches Hotel. Unser Zimmer war kleiner als erwartet. Obwohl wir bei der Buchung 2 Erwachsene und ein 14-jähriges Kind angegeben hatten, war das Zimmer nur mit einem Queensize-Bett ausgerüstet. Nach kurzer Diskussion wurde uns zusätzlich eine schmale Bodenmatratze mit Bettzeug zur Verfügung gestellt. - Als sehr unangenehm erwies es sich, dass die Matratze des Doppelbetts unter dem dünnen Leintuch mit einer festen Plastikfolie überzogen war. Auf dieser Matzratze zu schlafen, war eine Tortur, zumal wir (bei hochsommerlichen Temperaturen Ende Juli) die sehr laute Klimaanlage nachts abstellen mussten. Wir würden deshalb auf keinen Fall ein zweites Mal in diesem Hotel übernachten wollen.
Genuine Hotels.com guest review
2 night family trip Jul 28, 2012
A Traveler
DE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Jul 4, 2014
Terry
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Jun 8, 2014
A Traveler
US

TripAdvisor reviews for Americas Best Value Inn & Suites - Chincoteague Island

Overall rating:Based on 84 traveler reviews

Most recent traveler reviews:

Overall Rating
"A fun extended stay"
06/29/15 Jessica Y Elkton, Maryland
For the price of the room I was very pleased. It has been a while since I've been comfortable in a hotel and was expecting a lot less from the property. The room was clean and although I bring my own sheets and pillows I actually slept on theirs, with the exception of our own blankets. The floors were clean and bathroom area was spot free. The pool wasn't crowded so the kids had a great time. We would definitely stay here next year to gain a few more days on our annual vacation:-)
Overall Rating
"Too many pests"
06/26/15 Steve U Sanford, North Carolina
The beds slept well. Unfortunately it was difficult to fall asleep when flies and ants kept finding their way into your room. Good location for most shopping/events in Chincoteague and on Wallops Island. So I might go back when the pests are not in season (trip was in June.)
Overall Rating
"Not a bad place to stay for the price"
06/20/15 abrousseau001 Hampton, Virginia
I booked this hotel, king size with jacuzzi non-smoking, for a couple of days last week. The innkeeper/manager was really friendly. The room cleanliness was average, no better that my own house. The bathroom had a toilet that didn't quite sit flush on the floor and the jacuzzi was missing a single jet with the side coming off somewhat. The bed was clean and everything worked just fine. The price was unbeatable this time of year and we had an overall enjoyable experience here. I would definitely come back, but I think just getting a king size non-smoking as there is so much to do on the island that we didn't spend a lot of time at the hotel.
Overall Rating
"Worst place I have stayed in all of my travels from coast to coast."
06/12/15 BubbaSmiley New York City, New York
Upon arrival the hotel looks old but well kept. Until I checked into the room. First off, my room looked absolutely nothing like the photos they provide. The bedding was old and stained. The throw pillow was stained and so gross that I left it off the bed my entire stay. The fitted sheet did not fit over the bed-it only covered the pillow top part (see my photos) The sheets had numerous holes varying in size from cigarette burns and God knows what. There was a large pink stain on the blanket. There was what resembled blood stains on the sheets. (also see photos) The table lamp shade had large mystery stains on them (see photos). One of the lamps by the bed had no light bulb. I found a half smoked cigarette on the floor next to the bed which my dog could have eaten and gotten sick. It stunk so badly of stale cigarette and mildew that I went back out to my car and got concentrated orange spray that I keep in my vehicle as I have a dog. I also have ASTHMA. After trying everything to make it work, (I opened the window, blasted the A/C, sprayed the orange neutralizer) I stopped in to complain and see if they could change my room. I had an asthma attack after the second night of trying to make this work and my clothes reeked of smoke. I do not smoke, nor have I ever. When I stopped at the office (this is only after 2 nights) there was a rude (I have other words) lady that immediately went on the defensive. I had asked if they could switch my room as the smoke smell is so bad that I can't stay like this. She said "why you wait 3 days if so bad" I said "first of all lady it has been 2 days not 3 and I did not want to be an inconvenience. I have tried opening the window, I have tried blasting the A/C, I have tried spraying my orange spray and nothing works. I just had an asthma attack last night because of how bad the smoke smell is." She kept being rude. Then she says " well you have dog in room" I got pissed off at that point and said "yes but HE DOESN'T SMOKE EITHER." what the hell did that have to do with anything? I told you I had a problem. It's your job to fix the problem. When she saw me get angry then she decided to say oh, you have to speak to my husband he'll be back in an hour. He says "I'll come spray your room personally first thing tomorrow. You have dog. Dogs go in the smoking room so you will have to deal with the dog smell or the smoke. But nobody smoked in there since the 25th." Ok. But if you don't open the windows, and you keep the A/C off, guess what? It's still going to reek! The next day I want to head out and there was still no sign of the guy. So I call the desk. Oh housekeeping does not come in until 11 am. So no, he did not spray the room. It would have been a house keeper and when I returned it still smelled like smoke and mildew. A few nights later the power went out. I call the desk and asked if there was a reason the power went out. He says "no, power is not out" Ummmm.... I just called you IN THE DARK! Yes the power is out. So he says he'd check the breaker. 10 minutes later still no sign of him or answer. So at this point I am PISSED OFF. It was hot in the room, it stunk like cigarette and mildew and I am beyond fed up at this point. I go to find him. Upon going outside I see that the entire strip of rooms were out of power. (by the way one of the room options is a MOBILE HOME) This is now nearly 20 minutes that the power was out. I get no answer as to what happened but he says oh it should be back on in an hour or two. The bed in the room was well past it's prime and very uncomfortable. The tv in my room was an old tv (not flat screen) and it does not face the bed but faces the sink on the opposite side of the room so if you want to watch tv in bed you have to turn it on a stand and you can't sleep on the far right side of the bed because you would not see the screen. During the power outage I accidentally dropped my Tums and a few tablets fell on the carpet. The next morning I went to go pick them up off the floor and they were dissolving into the carpet from the moisture! The carpet was the reason there was a mildew smell-the humidity in the room caused condensation to settle on the tile floor and under the carpet. GROSS. And to clarify, the tablets fell in the space under the nightstand and between the bed and night stand. I was told upon my arrival to take my dog around the back of the hotel. There is a bucket of scummy water, piles of broken tile, broken glass, and various debris. Not a safe environment for me to take my dog. There is no way in hell that I would ever return here again. And before you come on here trying to negate what I have to say (I've seen your reaction to others who left negative feedback) why don't you take this as an opportunity to IMPROVE. If you read any of my other reviews you will see that I am not a difficult customer. I generally have great things to say but I also call a spade a spade when I see one. And to allow people to see for themselves I took plenty of photos. I was so upset and disgusted by this place that I left our final day at 530am and had to stay 2 nights in a different city elsewhere just to get rested. I have traveled all over the U.S. I have been to over 150 hotels in my lifetime. Never have I had a stay this bad. When you read the negative reviews believe them when it is about this place. It may depend on what room you are in (as their stock photo shows newer sheets and flat screen tvs) but avoid room 106. you'd be better off staying in your car. BTW room 113 is a mobile home. And before the standard response of "all claims against the hotel are investigated and appropriate action taken"....uh you are not law enforcement. You are not inspector gadget. Save the intimidation speech that you've left for those who dare say they had a bad experience and learn from it. I have read all the responses from the average, poor, and terrible ratings. Learn from what the guests are telling you. I have no reason to lie or exaggerate and have photos to prove the condition of the room and surroundings. The other guests complaints are justified as these were their experiences. It sucks that my experience was so bad. But the point of reviews are to help improve the properties we visit if improvement is needed. And the lady you have at the counter needs to keep that attitude in check. If a guest comes to your staff with a problem do not just shut them down or say something stupid like "the power is not out" when it was or negate anything a guest says. We are paying you and we are what keeps you in business. Do not be disrespectful and rude when we bring something to your attention. And don't ask me if I have the right property because I will include a photo of my GPS screen with your address. Not to mention the photos I am providing with my review that will prove to be the correct property. The other rooms may be in better condition but as far as 106, it is a dump. see for yourself.
Overall Rating
"Left early!"
05/01/15 Susan W
This is not a clean, well-kept place. The mattress had no mattress cover, and the mattress had blood and other stains on it. The sheets had holes, the bedposts had a huge layer of dust, and there was a dead stink bug along the baseboard. The rooms are very old and the bathrooms/vanity totally dated. We had booked, and paid for, two nights, but we simply could not stay there another night even though we did not get our money back and had to go to another hotel.
Overall Rating
"Cheap, safe, quiet and dog-friendly"
01/05/15 julia m long island, new york
We paid only $40 a night plus $10 a night for our dog. A real bargain. Our room had a refrigerator, microwave, and coffee machine. No breakfast in the winter. The room and hotel in general is rundown, not very clean, and some rooms are occupied by long-term residents who appear to be a little down on their luck. We had to ask the housekeeping staff to do a better job cleaning our room. And that same day they did vacuum the thick dust and food scraps out of the corners and get most of the sticky gray stuff off the linoleum, but then they didn't clean our room for the following two days because we returned for an afternoon nap at 2-2:30 pm. Whatever. If you want cheap, this is the place.
Overall Rating
"An excellent budget site"
12/10/14 Charles G Virginia Beach
It has been 9 years since we stayed here. We kept trying to book late and finding them full for our visits and drifted away. rooms have been overhauled and furniture is updated. Flat screen TVs, plenty of plugs for devices, wireless connection, and a roomy bathroom. Just a half block in on Maddox from the bridge it is an easy drive or walk to downtown and or down Maddox to many eateries and tourist trap beach stores. Picnic area with table and two large grills are available and a nice outdoor pool. All room open onto the parking where you can park outside your door. Off season there is no offering of food or coffee. Will stay here again. Got tired of the cramped rooms in our other place and will book earlier reservations in the future in order to stay here more often. You have to ask for refills of room toiletries once used as they are not automatically refilled. The office will provide toiletries immediately upon request.
Overall Rating
"Good value for the price."
10/15/14 Jodi P Millbury, Massachusetts, United States
Our stay at this motel was ok - clean, decent price, and pet friendly, which is important for pet owners. The manager was very nice, although when we checked in he was in the middle of what seemed to be a personal phone call, and it took nearly 10 minutes before he ended the call. Although he told the person on the other line that he had a customer, he continued the call, and never took the 5 seconds to tell us "I'll be with you in a moment." Poor customer service for that moment, but after that, he was very friendly. The room was simple, but clean.
Overall Rating
"Nice Clean Well Priced"
10/02/14 Buddy D Burlington, Kentucky
We are finding that while most are refurbished Older Motels America Best Value Inns are nice for the price. Some are better than others as there seems to be no Chain over site of the Inns. This was a good location for a one two night stay, not a resort hotel. Keep as close as possible to the office if WiFi is important to you.
Overall Rating
"It was "SO SO" (Not SO good)"
09/16/14 11pooka11 Delaware
We had a 1 night stay, thankfully. The outside is "cute". Nice little walkway, plants & nice pool, although we didn't use it. There was trash laying around-cigarette butts, candy wrappers, etc. The check-ion office had an "odd odor" that filtered into our room that was adjacent to it.(In back of the office) The old air conditioner did little to clean up the odor even when left it on "fan". The bathroom was very very small. The sink was just that-a sink, with no counter space whatsoever to put toiletries. The toilet seat moved, so I tightened it with my screwdriver. However, the toilet moved as well so we were happy it didn't get any worse & fall over.! The Jacuzzi tub had some kind of nasty looking, peeling non-slip thing pasted on the bottom & there was some kind of "red stuff" stained on the bottom as well. Maybe dried paint or glue? The bathroom floor was dirty. The towels & wash clothes need to be replaced. The shower was OK. The ceiling paint was peeling & the furniture was very old as was the bedspread & decorative pillows. The sleeping pillows, sheets & mattress were OK. The blanket had holes in it. The flat panel TV was good although we didn't use it much. The breakfast did not look inviting & the juice they "allowed " you (1 can per person) was a child size can so we opted not to eat there. If we had, there were no tables or chairs to sit at. Back outside-they advertise BBQ grills for guest use. There were 2 gas grills. One did not light at all. Good thing-I would not cook food on it even if it were covered with foil for fear of getting sick. The other grill did light but was as dirty & scuzzy as the other one. The utensils were no better than the grills. They need to put all this out for the trash & start over. Overall-we would not stay there again or recommend this hotel.
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