Super 8 Louisville/Expo Center - Louisville

Staff was very aloof. Upon check-in, was not greeted nor asked for ID, simply handed key cards. Room was clean, but heater was so loud and squeaky it was unbearable. Called for extra blanket instead, was told I'd need to come get it (only 10 PM). Toilet ran unless handle was just so. Traffic noise was bad. On second night key cards didn't work and had […] to get new, no apology. Was only greeted in a friendly matter by an older gentleman at check-out. Positive- very convenient to Expo Center; room did have a fridge/micro. Read more

Genuine Hotels.com guest review

This was one of the worst hotels I've ever stayed in. We booked Non-Smoking but got Smoking. We had to be in a different room for the first night. In the morning, we asked if we had to move rooms which they said no. As we’re leaving the hotel in our car, someone from the hotel came running up to tell us we would have to move. I had a broken arm and […] asked that they push the two beds together so I would be more comfortable. This was never done but promised by the manager at the front desk. The beds that were in our rooms were definitely not queens. The 4th floor that was a smoking floor was not well cared for at all. The ice machine was broken, the vending machine had no sodas, the elevator button didn't light up and the elevator sign was broken. The sign on 4th floor with the room numbers was splattered with white paint. The room obviously smelled horrible, but worse was the cigarette burn in one of the blankets. The blankets under the comforter on the bed were pilly and old. The other issue that was incredibly frustrating was that I called the front desk over 5 times without any answer. When I asked them to print out 2 pages of a business document they said they could not do that and didn't have access to a printer. For a business traveler, I find this poor service that they could not handle this request. If your top priority is proximity to the Expo Center then you may be able to see past these items but I would certainly never recommend or stay at this hotel ever again. Read more

Genuine Hotels.com guest review

We had a fine stay and when we arrived we had to change rooms the heat knob was broken and wouldn't turn. They moved us right away to another room, very promptly.All in all our stay was good!

Genuine Hotels.com guest review

The beds were very hard and uncomfortable. The toilet made an incredibly loud hammering noise when filling the tank. The continental breakfast was pretty good and the front desk staff were friendly and helpfull.

Genuine Hotels.com guest review

Room was dirty, cobwebs in corners. Not enough ood or the free breakfast, out of milk, bread etc. sink was clogged. Theyvsidvtheywould fix it but they never did.

Genuine Hotels.com guest review

On arrival, front desk staff experienced technical issues checking us in and we found long hairs on our pillows but overall not a terrible deal for our quick 2 night stay. The room was spacious for the rate we paid and our request to be placed on the 2nd floor facing the parking lot (so we could keep an eye on our vehicle) was easily granted. Building […] is located in a safe, quiet area away from any kind of commotion (save for highway noise) and within walking distance of Churchill Downs. Basic amenities (TV, wi-fi, hot water, hangers, ironing board, refrigerator, paper cups and hand soap) were included. Free breakfast left much to be desired however. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms were not clean, sheets with stains, bed spread had stains, blankets had cigarette burns, mattress was really hard, friends room had no heat, etc. The only good things were the friendly night clerk and the shower worked fine.

Genuine Hotels.com guest review

I'm not really much of a critic, nor do I expect much of a budget hotel, but this was pretty disappointing. Our non-smoking room smelled of smoke, including the towels, sheets, etc. There were holes in our walls. Overall, I am glad I was only there for a handful of hours each night. If I am back at the KY convention center I will be staying somewhere […] else. Read more

Genuine Expedia guest review

I was generally pleased with my stay here. The room was nice and more spacious than I anticipated. The staff was friendly and helpful when called upon. My only disappointments where the fact that the guest laundry service was down and the ice machine on my floor didn't work. I would stay here again though because of the location and pricing of the  […] rooms Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a good stay. Good location to airport and interstate. Bed was alittle hard but for one night it was ok.

Genuine Hotels.com guest review

The hotel was nice but their was a used feminine product behind the bed, corn nuts on the floor and beer bottles behind the fridge. Sucks cause this is a great hotel for events at the expo center and it is so well priced!

Genuine Hotels.com guest review

Rooms were musty and gross. Food was terrible. Beds were uncomfortable

Genuine Hotels.com guest review

Took me over an hour to land with no luggage and be delivered to the hotel. Unacceptable on a business schedule. I'll stay somewhere else on my next trip and budget for a taxi instead.

Genuine Hotels.com guest review

Very noisy. Bright lights through the windows all night. Very difficult to sleep. Breakfast okay. Close to UofL campus. Musty. Take a can of room spray. Across the street from an Arby's.

Genuine Hotels.com guest review

The hotel was clean. I felt safe in the neighborhood.There are not many places to eat in the area.. One cafe a little pricey, a burger king, and a gas station.. Three fourths of a mile up the road was a Kroger shopping center( so ideal if you are driving. The Kentucky Derby was a 1.2 miles up the road not fun on a cold day.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The bed had dirty sheets, there was a huge stain in the top sheet. I went to the Family dollar nearby & purchaseda cheap sheet set!!!! The hotel was stuffy bc they didnt have the air on on the 3rd floor where i was staying. I approached the air conditioning unit with the hopes of turning it on but all the knobs were tore off, so i opened the hall window!!!!! […] Good price, good location but i will never stay @ this hotel again Read more

Genuine Hotels.com guest review

We have stayed here before while attending activities in the convention center......so convenient and the staff is always willing to help!

Genuine Hotels.com guest review

STAY WAS FINE I BOOKED A NON-SMOKING ROOM. ON MY ARRIVIAL THEY ONLY HAD SMOKING ROOM. THAT WAS THE DOWN FALL. DIDN'T GET WHAT I BOOKED

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was not very clean.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the hotel experience was ok until after check out. We were in town for a funeral and had plugged our cell phone in overnight to charge. We left it in our hotel room and was over half way home when we realized we had left it. I called the hotel as soon as we got home and was informed I would have to call back in the morning. Four phone calls […] later I am told that the housekeeper did not find the charger. During this trip we were only at the funeral home and the hotel and only charged our phone at the hotel, it was there. So even though the stay was satisfactory there is no way I would recommend this hotel. Read more

Genuine Expedia guest review

Comfortable bed, convenient. Breakfast was all carbs, fruit would have been nice, but not bad. very enjoyable & worth the $

Genuine Hotels.com guest review

Very friendly staff. Questionable neighborhood. Had broken recliner in room and sheets with tears in them and stains in carpet. T

Genuine Hotels.com guest review

Hard to get to but is OK once you get there if you plan on hitting the local area and not planning on getting back on the highway. Oh wait, you cant get back on the highway.Room wasn't very clean and tub stopper didn't work. No fruit on breakfast bar. All the doors to the rooms shut hard so if anyone is out in the hall in the middle of the night their […] slamming door will wake you. It is close to the airport but we never heard a plane until we were outside so that's good. No pool. Read more

Genuine Hotels.com guest review

I had very mixed impressions of this Super 8. First off, I thought they had a pool, which they didn't. Second, we ordered pizza from the number listed for Papa John's in their Guest Services book and it ended up being the wrong number (it was for a Papa John's who happens to deliver to a Super 8 Motel in Altoona, PA and we were in Louisville!) so we […] called after an hour and found out the error. Starving, bored teens looked forward to breakfast which was less than pitiful...donuts and stuff, no fruit at all. Beds were ok but pillows were flat. When I asked about the issue with the wrong number in their Guest Services book, they said they never had any other complaints- yet the Papa John's in PA said this has happened several times before. Needless to say, we won't stay there again. Read more

Genuine Hotels.com guest review

The hotel and the hotel staff were wonderful. The area around the hotel was not the nicest, but we did have a good room.

Genuine Hotels.com guest review

It's fine for cheap room. It's a bed and a shower in a great location to the papa John stadium. Toilet wouldn't flush.

Genuine Expedia guest review

Rooms need a lot of updating. The bathroom sink did not drain well and then water was leaking on the carpet below. Had a funny smell to it. Would not stay here again.

Genuine Hotels.com guest review

Super 8 Louisville/Expo center is a basic no frills place to stay. My room 105 is right around the corner from the entrance, good for getting to my car parked near the entrance. The bathroom fan was not working, causing thick wet steam to build up in the bath. The breakfast bar was a disappointment, I was hoping for fresh fruit, of which there was none. […] I did sleep comfortably in the bed, as did my daughter in hers, which is the most important part of a hotel stay in my opinion. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There was a roach in my dirty room

Genuine Hotels.com guest review

Our first room was dirty -- ketchup packets on the night stand and sheets that did not look like they had been changed. We moved to another room, only to find it had a broken window. It didn't compromise our safety, so we decided to stay in that room. It wasn't bad -- but we did have to pay $25 extra for my dog. I don't think I would recommend anyone […] stay here unless it is a quick overnight. Read more

Genuine Hotels.com guest review

It was an extremely busy Derby weekend, and we were not expecting much from a hotel so close to the racetrack, we went there for location. But we were very pleasantly surprised. The room was not elegant, but very nice and clean and the staff was excellent. Everyone from the front desk people to the maids to everyone we met, went out of their way to […] make this a very nice stay and great experience. We would stay there again. Read more

Genuine Expedia guest review

Room smelled like an ashtray and the elevators worked on occasion. Not worth the money though close of enough to the track to walk.

Genuine Expedia guest review

The clerks went out of their way to provide google maps to find the Yum Center. Each time we returned they made us feel welcome. There needs to be pest control, my last night there I witnessed a mouse running from the stock room to the cabinet where breakfast was served.

Genuine Expedia guest review

Overall we were satisfied with our stay. PROS: room appeared clean, great customer service, restaurant right across the street, free breakfast from 6-9AM. CONS: the free wi-fi signal in my room was weak and often dropped connection, the water pressure in the shower was weak, the door to our room was hard to open and creaked really bad.

Genuine Hotels.com guest review

The staff was very friendly. My room was clean did not smell like a stuffy hotel. Enjoyed my stay.

Genuine Expedia guest review

it was just an over night stay. I was upset the the breakfast, the juice machine was broke, I felt the hotel should have went to the local store to buy some juice due to there juice machine was broken. the waffle batter machine was on the blink but they were able to get it working again

Genuine Hotels.com guest review

stood there for one night to see Thunder over Louisville, the hotel was nice for us (group of 3 students), room was quite big, great connection downtown

Genuine Expedia guest review

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Genuine Hotels.com guest review

We arrived around midnight and left early in the a.m. The area was nice and was close to the Louisville Expo Center and Louisville stadium. Staff was friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had the most wonderful experience while attending a dog show at the expo center. I was leery of the Super 8 experience but was pleasantly surprised. The hotel was updated and across the street from the expo center entrance. The pet fee was very reasonable. Our room was clean and well furnished with a desk, coffee maker, hair dryer, internet access, […] and good daily housekeeping service. The sink was outside the bathroom adding convenience for my daughter and I getting ready in the morning. The tub/shower was probably the most roomy I have ever experienced for a hotel and the curved shower curtain made it even better. Although the bathroom was small there was plenty of room for a large person to get dressed. Breakfast was the usual cereal, donuts & juice but also included waffles and limited fruit. If you need a microwave, there is one in the little room off the breakfast area, available for guests to use (you can ask at the front desk and they will direct you). Staff were very pleasant. My only complaint was that the beds were a little too firm for my liking. I still managed to sleep ok but a little memory foam or pillow top would have made it better. We will definitely stay here again when returning with dogs. Read more

Genuine Hotels.com guest review

We booked a non smoking room but when we arrived at the hotel there was only smoking rooms available. The 4th floor (all smoking) smelled horrible, and the area by the elevator smelled like vomit. We had no soap or cups in our room, and one night they only left one towel for 2 people. It's a no never again!

Genuine Expedia guest review