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1 room,  2 adults 
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Room 1:

Hotel Pierre - Florence

43.770579, 11.253992
4 stars
Via De Lamberti 5, Florence, 50123 Italy ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $207 $182
available on 06/23/13
Price Match Guarantee
4.3 127 5

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    Landmarks near Hotel Pierre

    • Loggia del Mercato Nuovo Hotels - Florence 73 yards
    • Palazzo Davanzati Museum Hotels - Florence 110 yards
    • Orsanmichele Hotels - Florence 110 yards
    • Piazza della Repubblica Hotels - Florence 120 yards
    • Piazza della Signoria Hotels - Florence 180 yards
    • All landmarks in Florence

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    Overview of Hotel Pierre - Florence

    Location.
    The Hotel Pierre in central Florence, Italy is a 19th-century palazzo located 50 metres from the Piazza della Repubblica and 300 metres from the renowned Ponte Vecchio bridge. Florence's historic Strozzi Palace, Duomo cathedral and Uffizi Gallery are within one kilometre. Also nearby are Loggia del Mercato Nuovo, Uffizi Gallery and Palace, and Galileo Museum. Santa Maria Novella train station is one-and-a-half kilometres from the hotel. Florence Vespucci Airport (FLR) is eight kilometres away.

    Hotel Features.
    The Hotel Pierre combines late-1800s Gothic architecture with modern facilities on five floors with lift access. A revolving door leads into the ornate Italian rococo-style lobby, with marble floors, wood panelling, high ceilings and chandeliers. Large French prints hang on the pastel-hued walls.

    The warm yellow tones of the Hotel Pierre's dining area with stained-glass skylight are the setting for a daily hot and cold complimentary breakfast buffet with waiter service. In the evenings, guests relax in armchairs with drinks and snacks in the open-plan American Bar overlooking the street.

    The 24-hour concierge and multilingual staff can help you to organise Florence city tours. In-room massage treatments and a valet-parking service are available (surcharge).

    Guestrooms.
    Furnished in traditional Florentine and Venetian style, with parquet floors and soft pastel shades, the Hotel Pierre's 50 air-conditioned guestrooms include minibars, flat-screen TV with satellite channels and complimentary high-speed wireless and wired Internet access. Rooms offer skyline, street or inner courtyard views. The marble bathrooms include showers or bath/shower combinations and complimentary toiletries.

    Image of Hotel Pierre, Florence
    4.3 out of 5 Excellent (127 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Old, real Italian hotel in the middle of Florence, so you can walk to everything, but far enough off the busy areas that its nice and quiet and romantic.... You can't beat this location. But its a bit pricey, and there's no complientary breakfast. The room we had was a tad small, but its an old building. You do get the feel of Old Florence. They kindly let us check our bags with them the last day as we walked around Florence. We felt totally safe there and comfortable. by a Hotels.com guest on 05/20/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $182
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard, Single Occupancy

    Deluxe Double/Twin Room

    Double/Twin Standard Room

    Standard Single

    Triple Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Check-out time is: Noon
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Internet point
    • Luggage storage
    • Number of floors - 5
    • Parking nearby (surcharge)
    • Television in lobby
    • Total number of rooms - 50
    • Tours/ticket assistance
    • See more facilities
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathroom phone
    • Bidet
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • In-room massage available
      • Minibar
      • Satellite TV service
      • Turndown service
      • Wake-up calls
    • Services
    • Concierge services
    • Currency exchange
    • Medical assistance available
    • Multilingual staff
    • Parking nearby
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Tour assistance
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Complimentary newspapers in lobby
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests of the Hotel Pierre enjoy a complimentary hot and cold buffet breakfast each morning.

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A tax is imposed by the city: EUR 4 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room high-speed Internet (wired): EUR 5 (for 3 hours, rates may vary)
    • Fee for wireless Internet in public areas: EUR 5 (for 3 hours, rates may vary)
    • Valet parking fee: EUR 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Florence, Italy
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    Area map

    A short guide to Duomo

    The Basilica di Santa Maria del Fiore, or Duomo for short, is one of Italy’s largest churches, and tops the list of places to visit in Florence. The impressive Gothic architecture features an ornate exterior, stained glass windows, and a cavernous interior. Two popes are buried here, and three of the buildings are on the list of UNESCO World Heritage Sites.

    see all hotels in Florence

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Loggia del Mercato Nuovo - 100 yards
    • Palazzo Davanzati Museum - 100 yards
    • Orsanmichele - 100 yards
    • Piazza della Repubblica - 100 yards
    • Duomo - 100 yards
    • Via de' Calzaiuoli - 200 yards
    • Piazza della Signoria - 200 yards
    • Palazzo Strozzi - 200 yards
    • Florence Fountain of Neptune - 200 yards
    • Loggia dei Lanzi - 200 yards

    3.0+ mi

    • Florence Peretola Airport (FLR) - 3.4 miles
    • Lucca Airport (LCV) - 34 miles
    • Siena Ampugnano Airport (SAY) - 36 miles
    • Pisa Galileo Galilei Airport (PSA) - 43 miles
    All hotels in Florence, Italy
    Reviews
    • All (127)
    • Business (5)
    • Romance (18)
    • Family (21)
    • Friends (10)
    • Other (73)
    4.3 / 5
    Excellent

    Score breakdown (from 127 reviews)

    • 5.0
      (62)
    • 4.0
      (49)
    • 3.0
      (10)
    • 2.0
      (2)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.0
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Great location!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Old, real Italian hotel in the middle of Florence, so you can walk to everything, but far enough off the busy areas that its nice and quiet and romantic. You can't beat this location. But its a bit pricey, and there's no complientary breakfast. The room we had was a tad small, but its an old building. You do get the feel of Old Florence. They kindly […] let us check our bags with them the last day as we walked around Florence. We felt totally safe there and comfortable. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Stroll to all the major points of interest"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very helpful staff and centrally located in a well-maintained buidling. Breakfast room was excellent.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Perfecto!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location with a very friendly staff. Nice sized rooms and everything we needed. Hope to return!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    S Meyerowitz
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I enjoyed my stay at Pierre Hotel. It was clean and had a very professional staff. A very nice breakfast each morning that I enjoyed. The only negative comment that I could make is that my room was very close to the dining room, and I was awakened each morning by the clatter of dishes and silverware as they prepared for breakfast. Also, my daughter […] is a student studying there in Florence, and she chose to stay with me one night. I didn't like the fact that they charged me $28.00 for her nights stay. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Sue
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Centrally located to all attractions"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Loved this hotel. So convenient from the train station to walk to hotel. Located near all major attractions and shopping. Clean, safe and very comfortable. The breakfast was good but the extra touch were the cappacino and espresso made by the staff. Highly recommend this hotel.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    J nelson
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "great hotel, great price and location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed it completely. Great breakfast. close to piazza de seignoria, doumo, arno river, republica, etc.
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Centrally located, clean hotel with curteous staff"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellenr 4 star hotel very centrally located. Very helpful staff who arranged all local tours and made outstaning local restaurant recommendations. Rooms are not lavish but well kept. Breakfast buffet was very good as well.
    Genuine Expedia guest review
    Other trip
    Sep 30, 2012
    Bruno
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved the hotel and the staff was very very nice.!
    Genuine Hotels.com guest review
    4 night trip in Sep 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Great Hotel, Great Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotels great located close to all the major sites. Staff wa very helpful with making restaruants reservation and help with any thing I needed.
    Genuine Hotels.com guest review
    6 night business trip in Sep 2012
    Tom
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Great Stay!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Great location. Stayed last year right next to the Arno River but this location was even better. Staff was very friendly and on our last night gave a great recommendation for a restaurant that served Beef Florentine. Dinner was excellent and not to expensive. Only real issue we had was the shower and noise from other people on the floors above taking […] showers. The shower was very small. If I folded my arms on my chest and extended my elbows out I'd hit both walls before full extension. Couldn't have been more than 3' wide. If you're a large person you'd have trouble. You could not bend over to pickup the soap if you dropped it. As for the noise, it sounded like it was rain coming down the pipes. Sometimes worse than other days. Not a real big deal though. There was some construction going on but that was done during normal hours. Would stay again no problem. This time I'd make sure I got a tub/shower combo. Read more
    Genuine Expedia guest review
    Other trip
    Sep 19, 2012
    John
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "One of the best in Florence"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hotel Pierre is in a very convenient location making it easy to walk to anywhere you wish to go in Florence. It is very close to the Uffizi and the Piazza della Signoria. The hotel is very clean, has lovely inlaid wood floors and fixtures, marble bathrooms and is both comfortable and quiet. The staff is very helpful and friendly....always greeting […] you with a smile. The breakfast is really good every morning. They will make you fresh espresso and cappucino at your request. Overall, it is one of the best hotels we stayed in in Italy. We would definitely go back and stay at the Pierre Hotel! Read more
    Genuine Hotels.com guest review
    4 night family trip in Aug 2012
    Maria
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    steps from everything. large rooms very clean. duomo and uffizi are just 2 minutes away.,
    Genuine Expedia guest review
    Other trip
    Aug 13, 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    free wifi which is alwasy nice. 5 to 10 minute walk from the station and in the heart of the shopping area. staff were super nice and the breakfast was great.
    Genuine Expedia guest review
    Other trip
    Jul 25, 2012
    japaninmotion
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Classy in every way!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Oustanding service and comfort. Excellent location. All staff members, especially Luciana, treat you fantasticlly!P
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    Pat
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel itself was great. Location was even better. Breakfast was good, if you stick to cereal and local bread. Ask for a capacino, as their regular coffee is bad. Restaurant across the street was excellent; not cheap but you get what you pay for.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    Professor G
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    great location!!!!pay the extra and get a room facing the street
    Genuine Expedia guest review
    Other trip
    Jun 8, 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best staff ever!! Best location. Will stay again without a thought
    Genuine Hotels.com guest review
    5 night trip in May 2012
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Great location, friendly staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The best meal we had in Florence was our breakfast at the Hotel Pierre. The dining room was immaculate. The breakfast included fresh fruits, preserved fruits, yogurt, cereal, ham, cheese, rolls, pastries, scrambled eggs, cocktail wieners, juice, coffee, tea, and a special espresso drink made just for you. Being there for personal travel, our intention […] was to have a room without a view facing inwards and with minimal light to aid with sleeping. Our room was impressively quiet and the exterior light was minimal. I think the best part of the Hotel Pierre is the location. It is about 1.5 blocks from the Mercato Nuovo and about 2 blocks from the Piazza della Repubblica. The Uffizi and Piazza della Signoria was 4 blocks away and the Arno was about 6 blocks away. Essentially you are in the heart of Florence when staying at the Hotel Pierre. Additionally it is an extraordinarily safe neighborhood. It seemed every area had its share of panhandlers and non-desirables, but I never interacted with one when on the street where the Hotel Pierre was located. I had been to several areas where that definitely was not the case. It seemed the closer you got to public transit depots the more you interacted with somewhat dangerous elements. I would definitely stay at this hotel again, and recommend it to my friends. Read more
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    A Traveller
    US

    Hotel Pierre - Florence
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Great location and wonderful staff!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was perfectly located within 5 minutes walking distance to all major sites, yet still situated on a quiet side street so that no street noise was heard in room. Staff was incredibly accomodating and friendly- gave advice on where to go, and directions to everywhere. Were able to organize day trip for us at moments notice. Room was good, had all […] of the necessary basics but nothing fancier than that. Breakfast was included and offered full buffet with many options. Would highly reccomend this hotel and would definitely stay at this hotel in the future. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in May 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Wouldn't stay anywhere but Hotel Pierre!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This was our 2nd visit (first was in 2006). Found staff EXTREMELY helpful, friendly and accomodating. We drove from Venice and planned on keeping rental car for 4 days, , , after arriving in Florence, we opted to return car! Crazy traffic and no parking. The desk staff overheard our plans to return rental car following morning to Hertz at airport. They […] called our room and said there was a Hertz drop off within a few blocks! Saved our morning! I'd also e-mailed hotel asking about winery tours and they gave valuable information. We used their recommendation of mytours.it and enjoyed an afternoon Chianti tour. Favorite place to eat is near hotel: Osteria del Porcellino (recommended by staff on last visit) and it was fabulous again this time. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in May 2012
    kstaral
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place is in the heart of everything, don't let the address fool you. It's a great value for the price!
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Florence most convenient location ,"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    My girlfriend and I planned a last minute trip for both our birthdays and The Hotel Pierre was part of a package with Expedia and I would not of asked for a better Hotel and location in Florence, We were able to walk back if we had to drop off bags after a day of shopping , or if one of us had to return for anything we had no problem walking back. The […] Hotel service was amazing they took care of all our reservations for us without a problem, needed a taxi within minutes we had one. I would definitely stay at The Hotel Pierre again. Rooms were not extravagant but very comfortable and most importantly very clean. Also the front desk always remembered our names and room numbers everytime we came to pick up our key , loved the personal service. Read more
    Genuine Expedia guest review
    Other trip
    Nov 9, 2011
    GIna D
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Best location for central Florence"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel couldn't be in a more centrally located place, one block off from the Piazza del Signiore and Uffizi museum, three blocks from Duomo and three blocks from the Ponte Vecchio bridge. High level retail shops and a leather market are outside the door. The hotel staff are friendly and genuinely accommodating. The streets are noisy and crowded until […] late at night. If your hotel room isn't strategically positioned, the noise can make getting a restful night's sleep difficult. Read more
    Genuine Expedia guest review
    Other trip
    Oct 19, 2011
    Dr Ric B
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Hotel Pierre in Florence"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel was very clean. Staff very a ttentive.The desk clerk went out of his way to correct a misunderstanding re. tickets to David exhibit. They initially got us tickets to the wrong exhibit but but quickly exchanged them for the correct one. Hotel very convenient to all exhibits and good restaurants.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Hotel Pierre"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was in a great location and the room was spacious. The staff was very friendly and helpful. I would definitely recommend this hotel.
    Genuine Hotels.com guest review
    3 night trip with friends in Sep 2011
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Excellent location and huge bathroom"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent location and huge bathroom (in Superior DBL room).
    Genuine Hotels.com guest review
    2 night family trip in Sep 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Hotel Pierre - Florence"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location !! Could walk to everything. Friendly staff. Typical breakfast offering. Great place would definitely stay there again.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    US

    Hotel Pierre - Florence
    1.0 / 5
    Poor
    "Nightmare"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel might have been great, but we are dealing with a nightmare as a result of our stay. When we checked in (with our 7 month old son) we clearly told the staff we needed our car at 4 a.m. to catch our flight. They assured us it would be in front at 3:30. At 3:30, no car. The man at the front desk was useless. He told us the car was locked up (with […] our luggage and car seat inside) and could not be retrieved. After an hour, I finally got him to call the manager but at this point we were so late, there was little possibility to make our flight. I spent the hour in between trying to change our flight, he couldn't provide a phone, so I had to use my cell. End result, they finally got us into the garage but it took a wild cab ride with no car seat to get our luggage and a rush to the airport we made our flight. However, we had to travel home basically in our pjs, unshowered, frazzled, stressed and exhausted. Unfortunately, they refuse to cover any of our additional expenses ($200 in phone charges, 125 euro for no gas in the car, $250 in flight change fees) or even comp our room. While the hotel is great and in a great location, there are other hotels nearby that are just as nice, if not nicer, that have actual customer service. DON'T RISK THIS NIGHTMARE!! Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2011
    Jennifer L
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Amazing location in Florence"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Lovely hotel. Friendly staff, great daily breakfast, phenomenal location. Note the wifi only works in the lobby. You cannot access wifi in your room.
    Genuine Expedia guest review
    Other trip
    Jul 12, 2011
    A Traveller
    US

    Hotel Pierre - Florence
    3.0 / 5
    Good
    "Good location, but maintenance"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel has a good location in the historic centre of Florence, but it is very,very noisy. Although the street where it is located is short, from the room that we stayed, we slept hearing the noises of trucks, cars and people on the street. Beyond that, we heard the noise of water running in the plumbs and the air conditioning had a strong noise.
    Genuine Expedia guest review
    Other trip
    Jul 11, 2011
    Patricia C
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Hotel Pierre - close to all the must-see sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Hotel Pierre is a great find. It is perfectly located, not far from anywhere you want to walk. It is a beautiful hotel. The room and bathroom were beautiful and a good size by European standards. The bed was a little too firm for us, but after walking around Florence all day, you more or less go out right away. The staff was very pleasant, professional, […] and very helpful if needed to find a local restaurant, etc. The breakfast was not too big but it was good. The hotel is right around the corner from a large Piazza and on a couple of nights held concerts, however they were over by 12:00 so the loud music was not a problem for us. We highly recommend this hotel and will stay there again on our next trip to Florence. Read more
    Genuine Hotels.com guest review
    6 night family trip in Jul 2011
    A Traveller
    US

    Hotel Pierre - Florence
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Best value in Florence"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    You can not beat the location, value and overall service the Hotel Pierre provided us during our stay. Roberto, the reception manager was outstanding providing us with a private tour guide to Sienna, restaurant and shopping recommendations. The hotel's breakfast was a typical European style breakfast with fresh pastries, fruits, cheese and assorted […] breakfast meats. As a hospitality professional from the USA, I would highly recommend this hotel to anyone traveling to Florence. Read more
    Genuine Hotels.com guest review
    3 night family trip in Jun 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Excellent location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Could not be more conveniently located. Stroll to the Duomo, Ponte Vecchio, Uffizi, Piazza Republica, excellent restaurants, in five or ten minutes. Fifteen minutes on foot from the train station. Very clean, well-maintained room in the front occasionally caught the sounds of late-night revelers, but location down a side street fifty yards off the main […] street kept it quiet for the most part. Very helpful and accommodating front desk staff. Lovely lobby with a nice little bar area and breakfast room. The only place I'll ever stay in Florence. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Jun 2011
    Robert D
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Pierre Hotel in Florence"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel...great location...allowed us to check in early which was great due to travel. The room was very comfortable and close to everything in the city. Good breakfast in the morning. We would definitely book the Hotel Pierre again in Florence.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2011
    Ben L
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Great hotel and location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, walk to everything. Hotel is as advertised in pictures. We booked a superior room which was surprisingly spacious (although no view). Shower was very small but typical for Europe. Very clean hotel and good breakfast. We'd stay here again.
    Genuine Hotels.com guest review
    3 night romance trip in May 2011
    A Traveller
    US

    Hotel Pierre - Florence
    1.0 / 5
    Poor
    "Excelent place to stay and enjoy Florence"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Location is A+. Stayed there for 3 nights early May 2011. Excellent and fast service. Clean. Roomy bedroom and bathroom. Breakfast could improve a bit. Overall: Excellent, will stay there again. Strongly recommended.
    Genuine Expedia guest review
    Other trip
    May 17, 2011
    A Traveller
    US

    Hotel Pierre - Florence
    3.0 / 5
    Good
    "Location is prime asset."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel Pierre is rather unexceptional in all aspects except for its location which is great. The staff was helpful but overly so. Our room was rather dreary with a view of a wall. I was travelling with my teenage daughter so we had individual twin beds that were hard (as are many we found in Italy) and not very comfortable. Pillows and linens were just […] ok. I doubt I would stay there again but I might recommend it to a first-timer to Florence because of location. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Very courtesous staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Just the nicest people wait staff desk etc. one light bulb out did not replace and could not etell if the room was airconditioned a bit warm but the nicest hotel I've been in Europe. Would definitely for back to it. My Grandson gaeit a 5 Stgar (after having stayed in paris and Prague last summer.
    Genuine Hotels.com guest review
    6 night trip in Apr 2011
    Richard S.
    US

    Hotel Pierre - Florence
    3.0 / 5
    Good
    "Great location. Horrible beds."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      4.0
    The hotel is situated in a great location in Florence. It's steps away from everything. The staff was great, but the rooms were subpar. The bed was as hard as a rock and made sleeping rather difficult. If you like being able to sleep comfortably, i would not recommend this hotel.
    Genuine Expedia guest review
    Other trip
    Apr 18, 2011
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Great Location, but noisey"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location, Clean and a very nice staff. In the center of everything and all the noise that comes with being in the center of it all. Walking distance to everything you want to see in Florence. Ask for a room in the back if you want quite to sleep. Near a Market that must remove and setup all of there Stands each Day (Before 7AM).
    Genuine Hotels.com guest review
    2 night trip in Apr 2011
    Anthony P
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Hotel Pierre"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed my stay at the lovely Hotel Pierre. Staff was very courteous and helpful. Roberto solved a problem with bed in room, within a very timely manner. Hotel clean and neat at all times. Breakfast was delicious and unrushed. Happy hour with Geo was enjoyable - he took great care of his guests. Only small issue, no iron available. Would highly recommend […] this hotel to anyone wishing to stay a in a very convenient lovely setting and location. Five star accommodations. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2011
    Mary D.
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Location, location,location."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Good Hotel, superb location, service could be more friendly especially front desk.
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Pretty Good"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was pretty good. the location was great, it was very clean, nice rooms. The staff was OK, not the most friendly people, but not rude, but thats how all locals in the service industy treated americans. i would stay here again.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2011
    Tim K
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, very nice room and bath. Hotel staff was very helpful and friendly.
    Genuine Hotels.com guest review
    4 night romance trip in Mar 2011
    A Traveller
    US

    Hotel Pierre - Florence
    5.0 / 5
    Outstanding
    "Friendly and Extremely Well-Located"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Our friend recommended the Hotel Pierre after her family's recent visit to Florence. We stayed there two nights with our two adult daughters (age 21 and 18) and really enjoyed it. It is in a perfect location--right in the heart of Florence and about 5 minutes from the Ponte Vecchio. We were able to walk absolutely everywhere. The hotel staff was very […] friendly and helpful--they also recommended a restaurant we really liked. The rooms were comfortable but fairly plain. We would be happy to stay there again when visiting Florence. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2011
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent
    "Perfect location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was located near the Duomo, within the shopping streets. It was perfect for walking around Florence. The room was large and they provided a crib (set up in the room before we arrived) at no charge. There was no view from the room, since the window looked out into a kind of air shute. The breakfast was more than we expected, since most Italian […] hotels seem to only provide a cornetto or possibly some pieces of ham and cheese. Read more
    Genuine Expedia guest review
    Other trip
    Dec 2, 2010
    A Traveller
    US

    Hotel Pierre - Florence
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Oct 2010
    A Traveller
    US
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