"This is a good pick"
This hotel is blocks from the ships with easy and affordable access if youre going on a cruise and 15 minutes from the Fort Lauderdale airport. The transporation to Everglades from this hotel is $6 per person. Hotel staff is great. The bistro serves good food but has a limited menu. There are a number of restaurants nearby within walking distance. Overall […] this is a good deal on Hotels.com and we were very pleased with the hotel selection and attention from the staff. Rooms are very nice with nice linens and good pillows. The in-room movie system was not working but it is a third party provider and out of the control fo the hotel. We would choose this hotel again. Read moreGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings, Thank you for staying with us an your kind comments - it is appreciated. We look forward to seeing you again! Lori
"Close to everything"
It was very convenient to the beach and the terminal as we were leaving on a cruise. Also the shuttle service was vry convenient.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for staying with us - I hope you enjoyed your cruise and we look forward to seeing you again if your travels bring you to Fort Lauderdale. All the best, Lori
"Night before cruise out of Ft Lauderdale"
Hotel was everything I wanted in my overnight stay before a cruise! Excellent choice--close to pier--shuttle service to pier(for small fee of $6.00pp)--within walking distance of shops and restaurants. Directly across the street from the hotel was a Culinary school that served an excellent gourmet meal! A must try!Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Kathy- Thank you for staying with us and all of your kind remarks - we hope to see you again on future trips to Fort Lauderdale! Lori
This hotel has all the pieces to be great, but falls just short due to maintenance of the walls and doors. The marks, fingerprints, cracking paint in places, and otherwise smudges detracts from a very helpful and welcoming staff.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings, Thank you for your comments and I will most certainly pass along your feedback to my maintenance team so we can get these issues addressed! We appreciate you staying with us and do hope to see you again if your travels bring you back to Fort Lauderdale. All the best, Lori
"After Cruise Stay"
Front Desk Staff was very helpful in securing an early check in after a late morning arrival from cruise ship. Service and quality of food and beverages was top notch. Grounds and pool area were well maintained. Will stay there again.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thanks for staying with us, Bill. We appreciate your patronage and compliments regarding our hotel. Look forward to seeing you on future trips! All the best, Lori
"Excellent Hotel in every way"
Had a very comfortable stay, quiet room, very clean, great service at front desk.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thanks, Robert. Please come visit us again! Lori
Excellent customer service. Exceeded our expectations!Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you! We would love to have you back again! Lori
"Excellent Hotel and Close Access to Cruise Port"
Excellent stay, great service, clean rooms, wonderful food, close proximity to cruise port.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thanks, KT - please come and stay with us again when you are back in Fort Lauderdale. Regards, Lori
They oversold hotel and when I arrived for check in they told me that they didnt have my room and rebooked me in a dumpy Marriott half an hour away in Coral Springs.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings - My apologies that we did not have availability during your recent stay. Unfortunately, the Fort Lauderdale area experienced an unforeseen numbers of travelers due to stranded passengers at the airport - weather related. Again, I am sorry that we were not able to accommodate you. I do hope you try us again when you are back in Fort Lauderdale. All the best, Lori
$300 a night to be put in the handicap room is too expensive for the quality of the roomGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings - I am sorry that you did not like your room while staying with us. Our handicap rooms are identical to our regular rooms with exception of some amenities for those who might need assistance. We do hope that you will give us another try if traveling to Fort Lauderdale and thank you for staying with us - we certainly appreciate your business. Thanks, Lori
"Good Location in Fort Lauderdale"
This hotel is acceptable. The location is fine and if you are going on a cruise it will serve your purpose, however, when the hotel is full they do not have the facilities nor staff to provide a good service.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings - Thank you for your comments regarding our hotel. I will take a look at our staffing levels to ensure we are able to provide great service for future busy days! All the best, Lori
"Clean and modern hotel near cruise port"
We have stayed here in the past and continue to stay here before and after our cruises. Hotel is clean, modern, and comfortable. Staff are always helpful and courteous. Pool area is nice. Rooms are comfortable and clean. Views to east are best.....faces cruise port to see ships. Would recommend.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings - Thank you for the kind comments about our hotel and staff. Please join us again when you are in Fort Lauderdale! Lori
"Convenient pre-cruise location"
The Renaissance is very convenient location prior to a cruise. No car needed. Some excellent restaurants are within walking distance. And very close to both water taxi and Sun Trolley, which can take you to the beach, Las Olas or Galleria Mall. Free breakfast was very good and plentiful. Room was comfortable and clean. Would stay again.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Lena, Thank you for the feedback and for staying with us - we hope you join us again in the future! Regards, Lori
The perfect place to stay a night before a cruise. Thanks for the inclusion of the breakfast option. Need to have cabs available on cruise days. (We waited for 25 minutes) We didn't want the van idea. Keep up the good work.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Gerald, Thank you for your comments and the remarks about the cabs - I will make sure this gets passed along to my team so we are better prepared on those busy days! All the best, Lori
"Very convenient to stay before a cruise!"
Close to the airport and cruise port. Lovely hotel, nice staff, convenient shuttle on site (run by an off site company) to get to port. Walking distance to some shopping.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Kym, Thank you for your kind comments and we would love to have you back when you return to Fort Lauderdale. As a fellow Chicagoan, I am sure that getting out of the cold would be appreciated!! Lori
"A great stay"
The hotel was worth the stay. I chose it based on the reviews and online photos and it was an excellent pick. The room was more than comfortable, the service was great. Questions asked and answered with ease. Close to everything, banks, restaurants, beach and nightlife.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you so much for staying with us and your kind comments - we hope you choose us again when you return to Fort Lauderdale! Lori
"Nice property, but they need to work on service"
The property and the rooms are nice, the beds are decently comfortable (didn't like the down type pillows). Trouble is, nothing is included in room price, they charge for everything. I'm not accustomed to being charged $17 for internet access anymore - its just not the norm. And, I was under the impression they had an airport shuttle - which they don't […] and didn't hesitate to be snippy in educating me on. They're quite short in most of their service, in fact. For the amount I paid for my room ($180), I expect a little more for the money, amenities and service included. It was a decent stay, 50/50 on whether I'll return. Read moreGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Brianne - Thank you for your feedback and I am sorry that your experience was not as you expected. We do not offer airport shuttle, that is true - we do have several different options for transportation to and from the airport. I will be sure to pass along your comments regarding the guest service - we do have a great team but it appears they could have done a better job. We would love to have you as a return customer in the future and hope you give a 2nd chance to WOW you. All the best, Lori
"Good hotel, some letdown"
The hotel is very close to beaches and airport, however parking is expensive and the housekeeping staff forgot to clean our room 2 out of our 4 nights.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Jimmy, Thanks for staying with us recently. I am sorry about your experience with our housekeeping staff - forgetting to clean a room is something I don't hear often. I will be sure to follow up with my team so that does not happen again. I appreciate you taking the time to write a review - Regards, Lori
It was New Years Eve & parking people were quite rude when we came in to check in. We were staying for business reasons. I left my vehicle at the front to check in & find out where to park & they insisted I move for limousines, as if they are more important guest than we were. If you treat some people as a different class than others, we wont stay at […] your hotel. Read moreGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings - I am sorry for your recent experience with our team - I have passed along your remarks to my managers so that this can be addressed. I hope that if your travels bring you back to Fort Lauderdale you will give us another try. All the best, Lori
"It was fine"
This hotel is fine. It was recently renovated, but said renovation was done in poor taste. The rooms are standard 4 star rooms, the pillows are uncomfortable as they are too thick.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Sebastian - Thank you for staying with us and your feedback. Actually, the hotel is just beginning a full renovation this year - we hope you return once the renovation is complete! Thanks, again- Lori
"Conveniently located close to cruise port."
Pleasant , manager was accommodative and gave us an upgrade and also complimentary breakfast due to non availability of the specific type of room.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Greetings, Thank you for staying with us and I do apologize that your original room type was not available - but am glad that we were able to upgrade you. Please come see us again when you are in Fort Lauderdale! Lori
"Reasonable good hotel of the Marriott family"
Enjoyed the room with nice fresh and crisp beddings. Heated pool was adored by my kids in Dec!Genuine Expedia guest review
"Convenient locación for cruisers"
I rented at this location since. I had a cruise leaving out of Port Everglades. The hotel is very well located and it's shuttle service to the ships which is very convenient. The room was quite comfortable and clean, the hotel looks well taken care of, and updated. The charge $25 per night for parking which I believe is pricey for the location and the […] rate I paid, but not all can be perfect. Read moreGenuine Hotels.com guest review
The hotel & our room were very nice but there were no extras. No airport shuttle, no breakfast. For the price I think these should be included.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Hi Judy, Thanks for the response and for staying with us. At times we offer rates that include amenities like breakfast - check out our website for these kind of extras. Unfortunately, airport shuttle is not included but for a $15 cab ride, you can quickly get to the hotel. I hope you enjoyed your trip to Florida and we hope you visit us again! Regards, Lori
"Ft. Lauderdale Cruise Vacation"
The staff at the Renaissance couldn't have been more helpful and friendly. We very much enjoyed our stay and the location was ideal for our cruise departure (right across the street) as well as for seeing various sites (water taxi on the canals, beach, restaurants, etc). My daughter also enjoyed swimming in the outdoor pool which was a nice temperature. […] I would absolutely stay at this hotel again. Read moreGenuine Hotels.com guest review
The desk staff was not all this helpful or friendly, more like bored. Haitian concierge very helpful.Genuine Expedia guest review
"Post Cruise Stay"
Hotel is conveniently located close to Port Everglades & Ft. Lauderdale airport, perfect for a pre or post cruise nights stay. Not luxurious but nice enough. Bimini Restaraunt is 100 yards away & offers good to fine food and drink at a reasonable price, other choices are across the street as well. This hotel is not on the beach or close to night life […] per se but a good choice for a night before or after a cruise or a flight layover. Read moreGenuine Hotels.com guest review
This hotel has a great location to the cruise ships we went on.Genuine Expedia guest review
This hotel was clean, all of the staff were friendly, and the room was quite comfortable. We were offered a free breakfast when we mentioned we were on our honeymoon, which was a nice touch. Definitely recommend!Genuine Expedia guest review
Paid for valet and self parked both days but stay was very nice!Genuine Hotels.com guest review
very cleanGenuine Hotels.com guest review
Nice hotel for a night before leaving on a cruise Free breakfast great but need larger areaGenuine Hotels.com guest review
We found ALL the service staff very warm, welcoming and helpful with questions. Food was excellent!Genuine Hotels.com guest review
"Nice hotel but dont forget anything when you leave"
We enjoyed our stay very much. The valet parking was a bit expensive costing more than the charge to rent the car daily, but the valet staff was excellent. Our major negative with this hotel was that we left clothing in the closet when we left. We contacted them from the ship we were on and left a message with housekeeping as soon as we discovered that […] we had left the clothing. Upon arriving back at Port, we went to hotel, they did not have the clothing, denied receiving the message and were not receptive to our concern. Read moreGenuine Hotels.com guest review
This hotel is dated. The pictures we saw on the website were deceiving. It did not look nearly as good in reality. The first room we got into smelled like a smoking room even though we were told that the entire hotel is supposed to be non-smoking. Somehow, I got the feeling that they give the least disirable rooms to those who made reservations through […] an online agency like expedia. Read moreGenuine Expedia guest review
very nice hotel in a great locationGenuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you - we hope to see you again in the future!
"Our Pre Cruise hotel stay"
The staff here could not have been better. EVeryone, from the front desk staff, to Pierre, our pier shuttle organizer, was friendly, knowledgable and helpful. There was a noise associated with our air conditioning system in our room but otherwise the room was clean and comfortable. We would stay here again. The shuttle service to the pier was easy so […] that we were able to embark with ease for our cruise. Read moreGenuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for staying with us prior to your cruise - I will most certainly pass along your compliment to Pierre! We'd love to have you back if your travels bring you to Fort Lauderdale. Thanks, again. Regards, Lori
Upon arriving it is completely confusing where to park. Covered level parking . While checking in they tell us about parking, it is a charge of $30 per day!!!!! They offer nothing for their guest without a fee! Breakfast is s buffet for $15 per person! I dont know about you but my husband & I cannot eat $15 dollars worth of eggs , etc. There are no […] vending machines near the ice machine so if you care for a water or soda it is down by the front desk for a fee of $3. The room was decent, but I can get decent rooms that offer more than this hotel. Thanks Read moreGenuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for your comments during your recent stay with us. With regards to the charges, Self Parking is $25 a day and Valet is $30. This information is readily available on our website for review. Our breakfast does offer wonderful buffet options along with several items off of our menu at a lower cost. Again, we appreciate your comments and hope that you choose to stay with us if your travels bring you back to Fort Lauderdale.
"Convenient for cruise passengers"
Well you could just about walk to the cruise ship terminal from this location, but why bother when there is a shuttle for only $6. Flights tend to get delayed, so why chance it, come a day or two early, and stay at this hotel. There are restaurants, banks, post office , convenience stores right there. So if you forgot something you can pick it up right […] there on the block, just cross the street . Read moreGenuine Hotels.com guest review
"Very nice and close to the beach"
My family and I found it to be a very nice and clean hotel. We will definitely be staying there again. Watch out for the 25 dollar parking fee.. I found that to be very sneaky...Genuine Hotels.com guest review
"Keep us quiet with two appetizer coupons"
First night before cruise was Excellent! After cruise room had to be re cleaned verified by housekeeping...needed cleaning on desk, mirror frame, and floor...a few other places they would get when we left...said they would bring it up in a meeting. Oh the "glasses were dirty"...really icky like milky flim and finger prints...these were replaced with […] clean ones...still did not trust them...we were offered two free appetizers for our trouble...really? That's it! First night was great, room clean, this one, nope! A free night would have been more appropriate! Read moreGenuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for your comments regarding your recent stay with us. I do apologize for the housekeeping issues and can assure you they have been addressed. I am glad your pre-cruise stay with us was enjoyable and do hope that if you travel to Fort Lauderdale you will stay with us again. All the best, Lori
I'd never go here again. Just my opinion, but I hated this place. Very dirty. Nothing redeeming except for the staff that was very nice.Genuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Paul, My apologies that you found the hotel to be dirty. The cleanliness of our hotel is a priority and our standards are such. I will ensure your comments are shared with my housekeeping department so that this is addressed. Hopefully you will give us another chance as we'd love to have you back. Again, my apologies for your experience and thank you for the feedback.
"Way overpriced... like massively sad..."
$150 room... $25 self-parking, $17/person breakfast, $4 for a bottle of Orange juice, and to top it off you can always have Wi-Fi for an additional $12.95 for a 24-hr pass even though you have to check out by 10am... we were told we could check in by 3pm... at 5:30 they still hadn't checked our rooms and left my disabled mother in the hallway waiting […] for someone from the hotel to check the room and let us in the room... no way... never again! 10th floor smelled like fecal matter. Read moreGenuine Expedia guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for your comments regarding your recent stay with us. I do apologize for your experience during check-in - you certainly should not have to had wait such a long time for your guest room. Although you mentioned not coming back I do hope that you will consider staying with us again if your travels bring you to Fort Lauderdale. All the best, Lori
"Staff very accomodating"
I was attending a two-day seminar hosted by the hotel. Although check-in wasn't until 3PM, they allowed me to check in early during the seminar lunch break and they allowed me to check out a little late - after the next days lunch break. They were doing some exterior repairs but it did not affect my stay.Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you for your comments during your stay with us. We certainly do our best to accommodate our guests travel schedule and I am glad we were able to do this for you. We hope to see you again on a future stay if your travels bring you to sunny Fort Lauderdale! All the best, Lori
Very friendly stuff and great service!!Genuine Hotels.com guest review
Response by Renaissance Fort Lauderdale Cruise Port Hotel Thank you! Come back and see us! Lori
"Nice hotel, near Las Olas and beaches"
Everything was okay.Genuine Expedia guest review
"Close to the Cruise port"
For us, this was a great choice for the night before we left for a cruise. It was within walking distance from several restaurants and a drug store. The hotel shuttle took us to dinner. A shuttle is available, for a small fee, to go to the port to catch a cruise ship. A big plus: the blow dryer had heat and velocity! We would stay here again if we book […] another cruise from out of Ft. Lauderdale. Read moreGenuine Hotels.com guest review
"Pre-Cruise Overnight stay"
From the professionalism of the Front Desk person, to our lovely room, the relaxing lounge, great breakfast and service in the restaurant ~ our stay was just wonderful. Any time we cruise out of Ft Lauderdale, this is the place to stay.Genuine Expedia guest review
"Close to Cruise Ships"
It was an easy cab ride from the airport, and shuttle service for about $15 pp is available to the cruise ships the next day. Easy to book in the lobby in the morning. Quiet rooms. Nice to look out the window in the morning and see the ship waiting for us at the cruise terminal.Genuine Expedia guest review
"Good value for money...with a catch"
Overall, we enjoyed our stay. Overall clean facility, though the pool area needed some attention. Disappointed that WiFi was an upcharge. Diappointed that parking was upcharge. Room was clean and comfortable.Genuine Expedia guest review
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