Stayed in the Khalia tower - was awesome!!! Had all the amenities that you could ask for. Having the laundry available is very convienient!!Genuine Expedia guest review
"Nice hotel on Waikiki!"
Though the room was standard hotel style (the "kitchenette" was literally a very small fridge and microwave, no sink or dishwasher), that was enough for two...so watch which room and tower you are choosing within the Hawaiian Village if you are travelling with a family. At first we were disappointed because the Kalia Tower was the farthest from the […] beach, however, the walk was so short, it didn't bother us at all. The Tapa Tower had a bus depot for it seemed, most tour buses, including ours with Robert's Hawaii. Nice shops, and a variety of family restaurants. Read moreGenuine Expedia guest review
The time share was very well located and clean. Only complaint was noise...could hear footsteps above and some noise from fellow guests next door. The views were great but would have liked a bit more space in the studio. Overall, a very nice stay.Genuine Hotels.com guest review
it was overall a good hotel to stay with your family. if your going just as a couple I would probley stay somewhere else.Genuine Expedia guest review
"Great rooms, maid service could be better"
Room was excellent but maid service was very questionable. The first and second day were fine but after that I felt that she was putting dirty dishes back dirty and my dirty towels back on the rack from the floor. This hotel is for mostly Hilton owners and they only get one complimentary maid service during their stay so it may be the maid was upset […] that she had to come every day for us. Read moreGenuine Expedia guest review
"Clean and comfortable!"
Staff were friendly; the beaches were not crowded like at Waikiki; wish there was a mirror out in the room, the only one was in the restroom and it gets hot in there when drying your hair; and can't share the mirror while putting on make up and hubby trying to do his hygiene so another mirror would help; comfortable bed; roomy studio; great staff.Genuine Expedia guest review
The Hilton Hawaiian Village has everything right on the property. Construction was going on during our stay, so it was not as beautiful as usual.Genuine Hotels.com guest review
"Awesome trip to Hilton Hawaiin Village June 2012"
I would have given it all fives, but we had to call each day to get our room cleaned, instead of housekeeping just coming. Everything else was ABSOLUTELY perfect. I plan to go back. Beautiful, relaxing, fun, plenty to do or do nothing if you prefer. :) HAWAII REALLY IS PARADISE!!!! Does not even compare to the Caribbean!!! The weather is magnificen […] t! Read moreGenuine Expedia guest review
"Great room but Mall Enviroment, Mall Food."
From the airport at 1Pm, asked both the Valet and Guest services and we were directed to a huge line. Guest Services confirmed that My American Express Hilton Honors card does not qualify us for the VIP line... After half an hour in line we were finally informed by the receptions that we are in the wrong line and we should go to different building. […] Bell-boy service was promised. After another 15 minutes of waiting in the Lobby, kids start crying, couldn't wait anymore and dragged ourselves through the Village. Surprise: our apartment would be ready in 2hours (around 4PM...) Apartment itself was great, the only plus in the whole trip. Hotel itself, not so great, super-crowded everywhere with fellow vacationers swarming the pool, semi-rocky beach; lines on all 3 eateries on the property; dark parking garage with few available spaces. When you finally get to order in one of the restaurants: Bolognese Pasta, cheese burger, fish and chips, nachos....hardly Hawaiian (when I asked our waitress about a Hawaiian fish on the menu: not for lunch!) Checking out was disappointing as well: we were "mistakenly" charged for 5 Valet parking (instead of one) and the best of them all: as we came back at 10.15 AM to pick our luggage and head to the airport, we got stuck in the elevator for a few trips up and down ( with 2 infants). Well: check out time is 10AM and Hilton considers blocking your access room card (that works also as an elevator card ) as a fine way of saying: Your Time is UP! Read moreGenuine Expedia guest review
"Poor staff, small rooms"
Room was small and oddly shaped. Small couch was positioned in front of the only closet, in such a way that made the closet inaccessible. When I raised this issue with the front desk I was told repeatedly that there was NO couch in my room. I have better things to do at 11pm than to lie about the existence of a couch. No accommodations were made or […] attempted by the incompetent staff, including the manager on duty. Village setting is nice, but once you leave the property you are miles from the main strip in Waikiki. Many vagrants and drunkards in the streets. Not my idea of paradise. Read moreGenuine Hotels.com guest review
"Hawaii Hilton Village"
Excellent facility to take a family....except a little pricey. Every thing you need on the gounds. Great staff and property.Genuine Hotels.com guest review
"Kalia Tower during APEC"
My husband and I stayed in a one bedroom oceanview room located on the 18th floor of the Kalia Tower. This room was an ADA accessible room however this was not a concern to us. We actually liked the walk in shower. The room had plenty of storage, two lanais (one off of the bedroom and one off of the living room), and the king sized bed was extremely […] comfortable. Even though APEC was going on during some of our vacation, we found that the ideal location of the HHV coupled with all of the amazing amenities made our stay just about as hassle free as it could be. In contrast to the Disney vacation club, we really enjoyed DAILY housekeeping, (they even washed our dishes), convenient HE laundry on our floor, and ultra-fast elevators. We even had a good view of the Friday fireworks from our lanai. Overall, HHVGV made our own vacation a truly memorable and relaxing one. Read moreGenuine Expedia guest review
"Planning my next vacation here."
This was my 3rd time staying on Waikiki and my 2nd stay at Hilton Hawaiian Village. Myself, my Husband, my mother and our children stayed in a Condo (2 bdrm) in the Lagoon tower again, and it was great. Lots of space, lots of great service. I love this hotel because you don't have to leave the resort for entertainment. They changed the location of the […] luau from the superpool to the roof top and I didn't like that much at all, but I'm sure someone did. We saved money on food by having the 2 bdrm with a fully equiped kitchen. We brought our spices, and snacks and shopped at ABC for dairy products when we arrived. I didn't like our view of the kids pool because that side of the building was always shaded by the hotel and very loud, but that still didn't ruin my stay. I loved it so much that I called the Hotel manager and told him how great everything was. Love it! Planning to take my girlfriends or couples next year! Read moreGenuine Expedia guest review
"would go back"
It is very nice hotel. We had a problem with the air conditioner. But it was fixed.I was not impressed by all the charges for use of chairs for the beach and pool area. Most hotels that I have stayed at do not charge their guest to use beach chairs. Food is very expensive on the resort. I recommend that you eat off the resort. It will be by far cheaper […] and will be a lot better quality. The service was excellent. Excellent place for children. Read moreGenuine Expedia guest review
"This was fabulous"
What a GREAT place. Completely exceeded my expectations in terms of size of my room, and view. My room was huge, kitchen had all the utensils + pots/pans, full size fridge, 2 big screen TVs, free dvd rentals, sony playstation etc. They even provided us with free laundry detergent. Amenenties could not be beat. Every store you could ever hope for and/or […] need, within walking distance. 4.5 stars at least. (I docked half a star only because I didn't think the pools were as big as the other resort pools on the other islands. Also, keeping "towel cards" were also a pain.) Read moreGenuine Expedia guest review
"Best getaway ever"
Awesome location, everything we needed was located on the resort and just a bus ride away if you wanted to stroll through the plaza. We took the bus and walked back to the resort not far at all. Staff was extremely helpful and friendly the whole 8 days we were there. I will definitely go back. Don't miss Friday night fireworks we watched it from our […] balcony!! Read moreGenuine Expedia guest review
"Excellent hotel, excellent service."
We stayed at the Hilton in May with a 4 year old. The facilities are fantastic and all the staff are so helpful . Highly recommend .Genuine Expedia guest review
Really enjoyed our stay here. We stayed in the Lagoon tower with an ocean view so we looked out over the boat harbour and towards Honolulu. Had a one bedroom apartment and our 2 teenagers slept in the lounge - plenty of room. Even had daily room service which was a nice surprise and no resort fees. Staff couldn't have been more helpful and pleasant. […] Great location - close enough to walk to Ala Moana and to the heart of Waikiki but not in the hustle n bustle of the town. Handy having free laundry (byo soap powder) on each floor. Beach activities were expensive but walk 2 mins down the beach and you will find them lots cheaper. Entertainment at Tropics restaurant was brilliant and you can get an ok priced meal there. Again walk down the beach to the next bar and drinks are cheaper. Would definitely recommend staying here. Read moreGenuine Hotels.com guest review
"Nice hotel. Close to the beach and shopping."
We were pleasantly surprised with the size of the room. The only downside would have to be the lack of an in suite laundry machine. The shared laundry on the floor only had 2 washers and 2 dryers, 1 of which was broken. The Hilton complex is almost like a little city within a city and had lots of shopping and amenities just outside the lobby. There […] are alot of pools that you can go to as well. The hotel is also a short 10-15 minute walk from Ala Moana shopping center and the Waikiki walk, so you could easily go without needing a rental car. The elevators in the Kalia tower are very fast, unlike those in the Grand Waikikian tower. Read moreGenuine Expedia guest review
"Privacy within large facility"
Thirteen days of relaxation and shopping. Facility is dated and badly needs refurbishment but staff are obliging qhen asked. Maintenance is not a priority in this timeshare but when urgent is carried out quickly. Our airconditioning not working properly but when filters changed was literally freezing so dont be afraid to ask. Domestic staff very friendly […] so dont forget to tip them a couple of dollars every day. They get paid minimum wages so is nice to show gratitude. Overall a nice relaxing homelike stay, access to free video hire in each tower an excellent point, wonderful location and even an old building is a joy in Hawaii. Value for money is not as goid as newer facilities with kitchens and laundries on each floor but for a family good value. Read moreGenuine Expedia guest review
"Well situated, clean & modern Suites"
This property offers a range of options. We are a family of four including two older teen sons. The Kahlia Tower was quite new. The suite's rooms were nicely fitted & finished. Compared to the Royal Hawaiian where we'd stayed in January, the decor was less hectic, the staff were far more accommodating & the property offered a far broader array of options. […] Throw in the annoying 'resort' charges at Royal Hawaiian & Moana Surfrider vs none at Hilton & it is a better option. Good location with on premise dining & shopping & its proximity to Ala Moana shops as well as Kalakau blvd means you can be in either without being overrun by either. I did hear some of the older tower rooms were not as good so the challenge is where you stay on the property. Regardless, it would be an option I'd consider again. Read moreGenuine Expedia guest review
"Attractive outdoor areas"
This hotel is very comfortable. Its jewel would be its outside areas : amazing swimming pools, gardens, shopping & dining options. It is older but in fairness the room rates reflect this. Our room suite was spotlessly clean and spacious. The Check out time is quite early for the USA at 10am. This is a great place if you wish to be semi-independent (self […] catering) and have the comfort and security of being on a resort with 'everything' Read moreGenuine Expedia guest review
"Central to everything"
Had a lovely 2 br suite in the Lagoon tower. It was spacious and worked well for our family of five. The location of the hotel was perfect...15 min walk to Waikiki central and even less to Ala Moana shopping centre. The village does get busy but I was happy that our tower was relatively hustle free. Look forward to staying here again.Genuine Expedia guest review
"hilton grand vacations Hawaii"
Hotel was amazing. Comfort was fantastic and very happy with the overall experience at the hilton. Swimming pools great for the kids, and we all loved the lagoon and beach area to hang out at. Loved the huge space in our room, and it had its own full function kitchen as we were a party of 2 adults and 3 kids. Would love to go back and stay again1Genuine Expedia guest review
"grand vacation suites hilton hawaiian village"
Beautiful apartment within the hilton hotel complex. Staff were wonderful, very friendly and helpful. the complex itself has great pools, large lagoon and right on the beach plus a few restaurants and shops. its a good 10 minute walk down to the main shopping strip but back at the hotel it is pretty quiet and peaceful if thats what you want. the apartment […] was great. we had a 2 bedroom 2 bathroom with kitchen and great ocean views. it has free wi-fi, quite rare we found after travelling through the u.s. for a month with two teenagers! and the tv was fantastic, kept my sports mad son happy, plenty of espn and loads of channels. Generally a beautiful spot, would definitely stay there again. Read moreGenuine Hotels.com guest review
Enjoyed our stay at the Lagoon Tower. The whole resort is run very efficiently and though it is quite pricey to stay here they give you lots of extras. The pools were fabulous and we used them heaps. Good being able to leave luggage there on our departure day and then we were able to use resort facilities for the day and were able to use a hospitality […] room to freshen up before we left. Read moreGenuine Expedia guest review
8回目のハワイ、４ヶ所のホテルに滞在経験あり、それぞれステキなホテルに当り満足、ハワイに恋してます。ラグーンタワー１ベットルーム２４泊、眼下にはラグーン、広い芝生、金曜日には手が届きそうな花火、全てが素晴らしい経験でした。フロントのスタッフ２人は少し対応が冷たく感じましたが以外のスタッフは大変フレンドリーで部屋の広さ、清潔さ、キッチンの使いやすさ良いですね。ただ、ベットはツインの方が日本人にはありがたい（十分入る広さ）。Genuine Hotels.com guest review
ヒルトンハワイアンビレッジには今までも何回か宿泊していますが、ラグーンタワーに泊まるのは初めてでした。イリカイ側の部屋だったので景色はイマイチでしたが、広々とした室内となにかと重宝なキッチンが付いていて良かったです。冷蔵庫・ミキサー・電子レンジ・コンロなどの家電は勿論のこと食器などもそろっていますので部屋で軽く食事を済ませたりする時はとても便利でした。アラモアナとワイキキの中間地点なのでとても便利！JCBのカードさえあればピンクラインで移動も無料ですしね。また宿泊したいホテルです。Genuine Hotels.com guest review
リノベーションされて間もないためか、とても綺麗でした。カリアタワー山側でしたが、夜景の美しいこと…。タンタラスの丘にも行きましたが、お部屋からの眺めで満足だと思いました。 キッチンのお皿が汚れていたり、食洗機に食器が残っていたりしましたが、海外のコンドミニアムでは良くある事でしょう。 エレベーターも待たずに来ますし、快適です。レンタカーを横付け出来て便利です。 ただ、ハウスキーパーに何度か出会いましたが、やたらウロウロしたり、部屋に掃除道具を忘れて行ったり、そこは残念でした。Genuine Hotels.com guest review
タイムシェアのオーナーでもないのにラグーンタワーに宿泊できて本当に良かったです。 ビーチ、プールも揃ってるし、外に出るのもアクセスがよく、小さい子供連れだから助かりました(^o^)/Genuine Hotels.com guest review
"great location and pool"
nice hotelGenuine Hotels.com guest review
キッチン・ダイニングのスペースがプラスされる分広くなるのはわかりますが、実際に部屋に入ってビックリな広さでした。 キッチン道具は充実してますが、ザルと箸が無いので麺類を茹でるならご注意下さい。 3日目から掃除がありますと説明がありましたが、なぜか我々の部屋は2日目から毎日掃除が入ってました。 会員ではなく、レンタルだから？？？ ツインの部屋のベッドは少々小さめです。 電子レンジのボタンを見て、アメリカだ！！と呟きました（笑）Genuine Expedia guest review
ラグーンタワーの三階に四泊しました。 古い割には掃除も行き届き清潔感があり、リラックスできました。 ただゴールデンウイーク真っ只中だったので、日本人の家族連れ、特に小さい子供が大勢大騒ぎ、外国人の宿泊客に気の毒やら、申し訳ないやらいたたまれない気分でした。 日本人従業員が多くて英語の話せない日本人には最高だと思います。Genuine Expedia guest review
タイムシェアの部屋を借りることができるといことうこで宿泊を決めました。 ラグーンタワーのOVの予約をしていましたが、チェックインしたらカリアタワーに変更になっていたので、何で？！と思いながらカートでカリアタワーに送ってもらいました。 部屋に入ると海から少々離れていもののOV!！キッチンからも寝室・リビングからも海とラグーンが見えてかえって良かった感じました。 キッチンでは日本から持ち込んだそうめんや米で簡単なランチやスーパーで購入した食材で朝食を作りテラスでいただいたりしました。金曜日の夜は部屋に戻ってから部屋にいながらの花火を楽しみ、素敵な思いでができました。 ランドリーも活用し日本に帰ってからの洗濯が楽チンでした。Genuine Expedia guest review
日本語が話せるスタッフがいて、助かりましたが、時間がかかります。スーツケースが部屋に届くのに、1時間位かかったりしました。 部屋は綺麗で、立地も良かったです。Genuine Hotels.com guest review
立地条件、お部屋はとても快適だったのに、シャワーがイマイチ…と言うのはハンディータイプのシャワーヘットだったのですが、スタンドに掛けると垂直にしかかからず、ヘットを下げる事が出来ないのでずっと手に持ったままでした。掛けて浴びようとすると壁に当たり縁から床にこぼれ床が水浸しに…他が良かっただけに非常に残念でした。Genuine Hotels.com guest review
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。Genuine Expedia guest review
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。Genuine Expedia guest review
룸 메이드의 청소가 정말 훌륭했음. 매일 새로운 시트가 압권 기분좋은 잠자리~ 기본적인 주방시설이 잘 되어서 아주 편했음. 수영장의 베드도 넉넉했음. 수영장 물 온도는 조금 따듯했으면 함.Genuine Hotels.com guest review
ヒルトンのタイムシェア用の部屋ということで、非常に期待していました。部屋自体は清潔で使いやすかったのですが、コネクティングルームは、防音の点から最悪でした。隣の部屋の生活音がだだ漏れです。たまたま隣は夜早めにお休みになる方だったのでまだマシでしたが… フロントに聞いて見ましたが、これはしょうがないという感じでした。Genuine Expedia guest review
"힐든그랜드베키이션클럽을 처음 이용해보았습니다"
다른 호텔과의 가장 큰 차이점은 접시부터 도마까지 다 있다는겁니다. 심지어 주방세제와 세탁실 세제까지 비치되어 있습니다. 단지 객실이 하와이안전통 색깔과 고전적인 목재의 느낌입니다. 세련된 밝고 모던한 느낌의 객실을 찾는다면 다소 비추천합니다. 상당히 만족스럽고 위치또한 마음에 듭니다.Genuine Hotels.com guest review
子どもが3人います。 海が近くて、4歳の子が歩いても疲れない距離です。 専用のプールにはスライダーがあり、とても楽しんでいました。 ペンギンがいて、子ども達大喜び。 バス停が目の前で、ショッピングに行くのも便利だし、 ホテル内にABCマートもあります。 子ども連れに最高のホテルだと思います。 キッチンがあり、なんでもそろっているところも良かったです。Genuine Expedia guest review
ホテル全体的にはとても満足しています。５人家族での宿泊でしたがお部屋も広く使いやすかったです。 ホテルの接客態度も申し分ないです。 ただ、シャワーの排水が悪く、２つあるシャワールームを同時に使うと殆ど排水が出来ません 片方が使い終わったのでもう一方で使おうとすると、配管が繋がっているのか、排水溝から逆流してきます。完全に排水してからでないと使えませんでした。 サービスデスクに連絡すると修理してくれますが、次の日にはまた詰まっていました。Genuine Expedia guest review
フロント（タイムシェアのため）が大変込み合っており、他のホテルと違い日本人専用のゲストサービスフロントはなかったので、チェックインの際かなり待たされた。すべてにオーナー優先で、今回は、”ホノルルマラソン”のボランティアで短期に個人で予約、宿泊したので、フロントの対応が、『今回はレンタルということでよろしいですか」などと言われ、差別化され、かなり対応が悪かった！！ コンシェルジェの方（特に男性）は、とても感じがよく、フロントの女性より、イベントなどの案内を詳細に案内してくれて親切だった。Genuine Expedia guest review
日本人向けとしては、非常に使い勝手の良いホテル。 清潔感もあり非常に好感がもててよいと思いました。 ルームコネクティングルームでお願いしたのですが、 アップグレードしていただき、非常に感動しました。Genuine Expedia guest review
小さな子供がいるのでコンドミニアムタイプのホテルを選びました。寝室が別にあるというのはとても便利でした。部屋は家族3人には十分すぎる広さでした。ただ、バス・トイレは普通に狭いです。ランドリーは部屋には付いていませんでしたが、各フロアにあり無料で使えますし混んでいる事も無く快適に利用できました。ワイキキからは少し離れていますがホテル内が充実しているので小さな子連れには十分だと思います。Genuine Hotels.com guest review
3家族で泊まったが、同じフロアで部屋を確保できたら良かった。予約内容と違う部屋を手配されそうになった。予約内容の確認はしっかり行なってもらいたい。Genuine Hotels.com guest review
電気調理器 湯沸かしが無かった。Genuine Hotels.com guest review
部屋の広さなどは満足でしたが、写真で見てたよりは内装が普通かな～と思いました。ホテルスタッフの対応はまずまずです。Genuine Expedia guest review
とても広い部屋、整った調度品で大満足でした。プールやラグーン、海辺にとても近く、買い物にも便利な場所でほかの人にもお勧めです。Genuine Expedia guest review
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