All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 75 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.3

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"とにかく広すぎ。"
キッチン・ダイニングのスペースがプラスされる分広くなるのはわかりますが、実際に部屋に入ってビックリな広さでした。 キッチン道具は充実してますが、ザルと箸が無いので麺類を茹でるならご注意下さい。 3日目から掃除がありますと説明がありましたが、なぜか我々の部屋は2日目から毎日掃除が入ってました。 会員ではなく、レンタルだから??? ツインの部屋のベッドは少々小さめです。 電子レンジのボタンを見て、アメリカだ!!と呟きました(笑)
Genuine Expedia guest review
Other trip May 24, 2014
ごめ
JP
4.0 / 5Excellent
"室内が広く清潔感がある。"
ラグーンタワーの三階に四泊しました。 古い割には掃除も行き届き清潔感があり、リラックスできました。 ただゴールデンウイーク真っ只中だったので、日本人の家族連れ、特に小さい子供が大勢大騒ぎ、外国人の宿泊客に気の毒やら、申し訳ないやらいたたまれない気分でした。 日本人従業員が多くて英語の話せない日本人には最高だと思います。
Genuine Expedia guest review
Other trip May 3, 2014
犬好きおばさん
JP
4.0 / 5Excellent
"オーシャンビュー"
タイムシェアの部屋を借りることができるといことうこで宿泊を決めました。 ラグーンタワーのOVの予約をしていましたが、チェックインしたらカリアタワーに変更になっていたので、何で?!と思いながらカートでカリアタワーに送ってもらいました。 部屋に入ると海から少々離れていもののOV!!キッチンからも寝室・リビングからも海とラグーンが見えてかえって良かった感じました。 キッチンでは日本から持ち込んだそうめんや米で簡単なランチやスーパーで購入した食材で朝食を作りテラスでいただいたりしました。金曜日の夜は部屋に戻ってから部屋にいながらの花火を楽しみ、素敵な思いでができました。 ランドリーも活用し日本に帰ってからの洗濯が楽チンでした。
Genuine Expedia guest review
Other trip Apr 8, 2014
tvxq
JP
3.0 / 5Good
日本語が話せるスタッフがいて、助かりましたが、時間がかかります。スーツケースが部屋に届くのに、1時間位かかったりしました。 部屋は綺麗で、立地も良かったです。
Genuine Hotels.com guest review
1 night family trip Mar 29, 2014
かぁこ
JP
5.0 / 5Outstanding
"シャワーがイマイチ"
立地条件、お部屋はとても快適だったのに、シャワーがイマイチ…と言うのはハンディータイプのシャワーヘットだったのですが、スタンドに掛けると垂直にしかかからず、ヘットを下げる事が出来ないのでずっと手に持ったままでした。掛けて浴びようとすると壁に当たり縁から床にこぼれ床が水浸しに…他が良かっただけに非常に残念でした。
Genuine Hotels.com guest review
7 night trip Mar 20, 2014
Mami
JP
4.0 / 5Excellent
"海に近くて便利でしたがガーデンパーティーの演奏が少しうるさく感じました。"
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。
Genuine Expedia guest review
Other trip Feb 4, 2014
ふー
JP
4.0 / 5Excellent
"海に近くて便利でしたがガーデンパーティーの演奏が少しうるさく感じました。"
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。
Genuine Expedia guest review
Other trip Feb 4, 2014
ふー
JP
4.0 / 5Excellent
"훌륭한 서비스"
룸 메이드의 청소가 정말 훌륭했음. 매일 새로운 시트가 압권 기분좋은 잠자리~ 기본적인 주방시설이 잘 되어서 아주 편했음. 수영장의 베드도 넉넉했음. 수영장 물 온도는 조금 따듯했으면 함.
Genuine Hotels.com guest review
5 night family trip Nov 18, 2013
crissjy
KR
3.0 / 5Good
"コネクティングルームはない"
ヒルトンのタイムシェア用の部屋ということで、非常に期待していました。部屋自体は清潔で使いやすかったのですが、コネクティングルームは、防音の点から最悪でした。隣の部屋の生活音がだだ漏れです。たまたま隣は夜早めにお休みになる方だったのでまだマシでしたが… フロントに聞いて見ましたが、これはしょうがないという感じでした。
Genuine Expedia guest review
Other trip Sep 5, 2013
鉄蔵
JP
5.0 / 5Outstanding
"힐든그랜드베키이션클럽을 처음 이용해보았습니다"
다른 호텔과의 가장 큰 차이점은 접시부터 도마까지 다 있다는겁니다. 심지어 주방세제와 세탁실 세제까지 비치되어 있습니다. 단지 객실이 하와이안전통 색깔과 고전적인 목재의 느낌입니다. 세련된 밝고 모던한 느낌의 객실을 찾는다면 다소 비추천합니다. 상당히 만족스럽고 위치또한 마음에 듭니다.
Genuine Hotels.com guest review
3 night romance trip May 28, 2013
으흠
KR
5.0 / 5Outstanding
"子ども連れに最高のホテル"
子どもが3人います。 海が近くて、4歳の子が歩いても疲れない距離です。 専用のプールにはスライダーがあり、とても楽しんでいました。 ペンギンがいて、子ども達大喜び。 バス停が目の前で、ショッピングに行くのも便利だし、 ホテル内にABCマートもあります。 子ども連れに最高のホテルだと思います。 キッチンがあり、なんでもそろっているところも良かったです。
Genuine Expedia guest review
Other trip May 26, 2013
mirea
JP
4.0 / 5Excellent
"家族にぴったり"
ホテル全体的にはとても満足しています。5人家族での宿泊でしたがお部屋も広く使いやすかったです。 ホテルの接客態度も申し分ないです。 ただ、シャワーの排水が悪く、2つあるシャワールームを同時に使うと殆ど排水が出来ません 片方が使い終わったのでもう一方で使おうとすると、配管が繋がっているのか、排水溝から逆流してきます。完全に排水してからでないと使えませんでした。 サービスデスクに連絡すると修理してくれますが、次の日にはまた詰まっていました。
Genuine Expedia guest review
Other trip Feb 12, 2013
りゅうさく
JP
3.0 / 5Good
"設備と立地は抜群!?!"
フロント(タイムシェアのため)が大変込み合っており、他のホテルと違い日本人専用のゲストサービスフロントはなかったので、チェックインの際かなり待たされた。すべてにオーナー優先で、今回は、”ホノルルマラソン”のボランティアで短期に個人で予約、宿泊したので、フロントの対応が、『今回はレンタルということでよろしいですか」などと言われ、差別化され、かなり対応が悪かった!! コンシェルジェの方(特に男性)は、とても感じがよく、フロントの女性より、イベントなどの案内を詳細に案内してくれて親切だった。
Genuine Expedia guest review
Other trip Dec 10, 2012
A Traveler
JP
5.0 / 5Outstanding
"ハワイをのんびりする人には最高"
日本人向けとしては、非常に使い勝手の良いホテル。 清潔感もあり非常に好感がもててよいと思いました。 ルームコネクティングルームでお願いしたのですが、 アップグレードしていただき、非常に感動しました。
Genuine Expedia guest review
Other trip Dec 9, 2012
sanae
JP
4.0 / 5Excellent
"家族旅行に最適"
小さな子供がいるのでコンドミニアムタイプのホテルを選びました。寝室が別にあるというのはとても便利でした。部屋は家族3人には十分すぎる広さでした。ただ、バス・トイレは普通に狭いです。ランドリーは部屋には付いていませんでしたが、各フロアにあり無料で使えますし混んでいる事も無く快適に利用できました。ワイキキからは少し離れていますがホテル内が充実しているので小さな子連れには十分だと思います。
Genuine Hotels.com guest review
5 night family trip Oct 29, 2012
ruri
JP
3.0 / 5Good
3家族で泊まったが、同じフロアで部屋を確保できたら良かった。予約内容と違う部屋を手配されそうになった。予約内容の確認はしっかり行なってもらいたい。
Genuine Hotels.com guest review
3 night trip Sep 1, 2012
stagione
JP
3.0 / 5Good
"花火"
電気調理器 湯沸かしが無かった。
Genuine Hotels.com guest review
5 night family trip Aug 13, 2012
みっこ
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Jun 27, 2015
Denise
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. Grant M. Nouchi Resort Director
3 night romance trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. Grant M. Nouchi, Assistant General Manager, Resort Operations
4 night family trip Jan 14, 2015
CHIYOUN
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. We hope to see you again in the future. Grant M. Nouchi, Assistant General Manager, Resort Operations
5 night romance trip Nov 11, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
8 night trip May 9, 2013
A Traveler
CA
2.0 / 5Fair
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
あなたのレビューをありがとうございました。 Grant M. Nouchi, Assistant General Manager, Resort Operations
3 night romance trip Jan 11, 2015
A Traveler
JP
2.0 / 5Fair
Genuine Expedia guest review
Other trip Dec 24, 2013
A Traveler
JP
2.0 / 5Fair
Genuine Hotels.com guest review
1 night trip Nov 7, 2012
A Traveler
TW

TripAdvisor reviews for Hilton Grand Vacations Suites at Hilton Hawaiian Village

Overall rating:Based on 876 traveler reviews

Most recent traveler reviews:

Overall Rating
"Simply Awesome"
07/26/15 Wendell B.K. D Waimanalo, United States
We stayed for a four-day and three-night experience at the Lagoon Towers and the Hilton Grand Vacations. It was a great experience. From the time of check-in to check-out, the staff was wonderful and very accommodating. Our comfort and pleasant experience was of importance to them and a high priority. The view was spectacular and the facilities were excellent. The pool and jacuzzi was also another highlight to our trip, along with the option to enjoy the sandy beach at the lagoon. The location of the hotel is perfect and adjacent to other stores and restaurants. The Ala Moana Shopping Center is a few minutes from the hotel, as well as, the heart of Waikiki. Everything is within walking distance and accessible to our needs. Our room was fantastic. We had a two bedroom and there was lots of room, including a kitchenette. Very impressive. I highly recommend the Hilton Hawaiian Village.
Overall Rating
"Honolulu Stay"
07/21/15 Karen Alison T Hakalau, United States
Service was excellent and the staff was extremely helpful. I was having a medical procedure and had to stay somewhere near. The whole thing was not easy but the hotel made it oh so manageable. The staff was helpful and the room like being at home but better.
Overall Rating
"Good condominium"
07/21/15 俊行 清 Tokyo, Japan
I visited Oahu ,HONOLULU on HAWAII with my family ,wife and daughter 4 years old on summer vacation from 7/11 to 7/19 . We stayed Kalia tower of HILTON HAWAIIAN VILLAGE. Our room was 17th floor mountain side. View from my room was excellent. We could see Diamondhead from lanai and check rainbow on mountain everyday. At the 4th floor of Kalia tower There is the pool. This pool was vacant all day.
Overall Rating
"This place is a tourist machine-- but you can enjoy it with the right attitude"
07/21/15 dzhenna Copenhagen, Denmark
We stayed for a week in a two-bedroom condo that was very nice and suited us well. The staff is all impeccably trained and are friendly at every turn-- whether it is the bellman, the desk clerk, or the towel guy. Seriously, they are spectacularly friendly. But, there are approximately one million guests within the Byzantine complex that includes the Grand Waikikkian sharing the pools, lagoon, services, and eateries. This, your stay becomes a series of lines and crowds to navigate. Remembering you're in paradise and that your normal fast pace won't work here is a good start to enjoying yourself.
Overall Rating
"Decent place"
07/16/15 Rob H New York City, New York
It was a descent place. If you don't expect too much inside the room than I wouldn't worry. Lots to do in the area, and plenty of places to eat and have fun at night. I was only there for a couple of days but enjoyed it.
Overall Rating
"Not all that great"
07/15/15 Paul M. R Los Angeles, United States
Great Location, Way too big and too busy to give the attention we usually experience from HGVC. Concierge staff should indicate whether they would prefer to assist American or preferred nationality. Overall, the family enjoyed the pools and lagoon. Also, lagoon tower being older, only has 3 elevators. Needs 6, you spend lots of time waiting on elevators,
Overall Rating
"Great Wakiki experience"
07/13/15 Kendall H Springfield, VA
Overall this is a great property for travelers of all age groups. Every amenity is available on site including two "ABC" convenience stores. It has a town feel by the beach. We traveled with family from the age of 5 to 70 and everyone enjoyed our time in Hawaii and in particular at the resort.
Overall Rating
"Great accommodations"
07/12/15 noelle1156 New York
Just came back from a one week stay at HHV. I stayed in a 2 bedroom unit in the Lagoon tower. we had a garden view room, which was really ocean view (ocean to my left plus city view) and diamond head to my right balcony plus city view. the accommodations were great. The pools were crowded but my kids loved them. The beach was rocky!! I was so disappointed! I would rather have stayed further down on Waikiki where the beach was nicer. The resort is HUGE and crowded, but it was a lot of fun with a lot of nice activities (canoe rentals, paddle board rentals, beach chair rentals, etc). All the staff were great. I would recommend to stay as long as you don't use the beach for swimming!
Overall Rating
"HGVC Lagoon Towers - Great Property"
07/11/15 David D Kailua
The Lagoon Towers is the oldest of the HGVC towers but it is also the most spacious when compared to the Kalia Tower and Grand Waikikian Tower. The Tapa Tower, Alii Tower, and Rainbow Tower are for hotel guests, unlike the HGVC towers which are time-share properties with owners who can stay for a few days to a week or more. We love the Lagoon Towers where we have a Premier Two-Bedroom Suite, which overlooks the Duke Kahanamoku Lagoon, the Ala Wai Yacht harbor, Ala Moana Beach, and the rest of the Pacific Ocean. Although the facilities are dated, it does not detract from our vacation. But the three elevators do present challenges as there are times where we waited for 20 minutes before we could get on an elevator and at other times, it was express all the way, both going up and down. Go figure! Anyway, we usually go for a week around July 4 because of the fireworks show sponsored by the Ala Moana Shopping Center. The show is above Magic Island at Ala Moana Beach Park - it is the largest Independence Day show in the State. We have attended the show at the beach but there is just too many people and too much traffic getting out of the park, took us two hours one year. So it is just great to watch the show from on high at the Lagoon Towers. We have eaten at many of the restaurants and like to have one dinner evening at Bali Steak and Seafood - service and staff are just great, and food always onolicious! In addition, Hilton Hawaiian Village is the only Waikiki property that has a Friday night fireworks show, albeit only about 5 minutes, but it is still an event to behold!
Overall Rating
"HGVC Lagoon Tower at Hilton Hawaiian Village"
07/10/15 SasaMommy Vancouver, B.C.
We spent 12 nights at a 2bedroom plus at the lagoon tower. Prior to arrival, I had requested for a higher floor and quiet location away from the elevators. Guess what's? They stuck us on the 10th floor right across from the elevators. As Elite Premier members who own at this property, we were very unhappy. Our suite faced out to the lawn and had a full view of the parking lot where luau happened five nights a week, from 5 to well after 10 PM. I placed a call downstairs as soon as we got to our suite and realized we had a bad location. The front desk staff were oblivious, unapologetic and utterly useless. One lady I talked to told me that's the only location for this type of suite, which I think is a lie. But being that it was 11PM at night, I did not argue with her. A couple of nights during our stay, they had catering functions on the lawn and it was party full-on. Wednesday movie nights were also loud. We had two preschoolers with us on this trip, and luckily they were so tired every day they went to bed despite the racket outside. On the plus side, the location is pretty convenient. We walked to Ala Moana mall and to the main drag. Both ways about 15 minutes. The kids loved the lagoon. They were however disappointed when the pool police came and told us we could not use any floats in the pool. Don't eat at the restaurant by pool. They charge $11 for a California roll and $11 for a beer. I also got attacked by a pigeon while eating my food. We loved the other restaurants at the resorts. CJ's, Round Table Pizza, and the Japanises restaurant by the gigantic bird cage that offers half price sushi between 5-6PM. The beds were really comfortable. We only had housekeeping twice but they were very generous with the toiletries. The lagoon tower has three elevators, of which one of them was always broken. Plus they don't have a service elevator. From day two on, we had to press the elevators to go up first, then go down to the lobby. Otherwise there was no chance for the six of us all getting in. It's bit of a joke that some of their staff on the 3rd or 4th floor did not want to use the stairs and made the crowding situation worse. Anyways, that's Waikiki for you. Hot, crowded, touristy. But the kids loved it, and we had a great time inspite of these issues. Will go back next year but prob will make a very lengthy phone call to the hotel front desk first about the suite location.
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