All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 66 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.3

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"コネクティングルームはない"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
ヒルトンのタイムシェア用の部屋ということで、非常に期待していました。部屋自体は清潔で使いやすかったのですが、コネクティングルームは、防音の点から最悪でした。隣の部屋の生活音がだだ漏れです。たまたま隣は夜早めにお休みになる方だったのでまだマシでしたが… フロントに聞いて見ましたが、これはしょうがないという感じでした。
Genuine Expedia guest review
Other trip Sep 5, 2013
鉄蔵
JP
5.0 / 5Outstanding
"힐든그랜드베키이션클럽을 처음 이용해보았습니다"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
다른 호텔과의 가장 큰 차이점은 접시부터 도마까지 다 있다는겁니다. 심지어 주방세제와 세탁실 세제까지 비치되어 있습니다. 단지 객실이 하와이안전통 색깔과 고전적인 목재의 느낌입니다. 세련된 밝고 모던한 느낌의 객실을 찾는다면 다소 비추천합니다. 상당히 만족스럽고 위치또한 마음에 듭니다.
Genuine Hotels.com guest review
3 night romance trip May 28, 2013
으흠
KR
5.0 / 5Outstanding
"子ども連れに最高のホテル"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
子どもが3人います。 海が近くて、4歳の子が歩いても疲れない距離です。 専用のプールにはスライダーがあり、とても楽しんでいました。 ペンギンがいて、子ども達大喜び。 バス停が目の前で、ショッピングに行くのも便利だし、 ホテル内にABCマートもあります。 子ども連れに最高のホテルだと思います。 キッチンがあり、なんでもそろっているところも良かったです。
Genuine Expedia guest review
Other trip May 26, 2013
mirea
JP
4.0 / 5Excellent
"家族にぴったり"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
ホテル全体的にはとても満足しています。5人家族での宿泊でしたがお部屋も広く使いやすかったです。 ホテルの接客態度も申し分ないです。 ただ、シャワーの排水が悪く、2つあるシャワールームを同時に使うと殆ど排水が出来ません 片方が使い終わったのでもう一方で使おうとすると、配管が繋がっているのか、排水溝から逆流してきます。完全に排水してからでないと使えませんでした。 サービスデスクに連絡すると修理してくれますが、次の日にはまた詰まっていました。
Genuine Expedia guest review
Other trip Feb 12, 2013
りゅうさく
JP
3.0 / 5Good
"設備と立地は抜群!?!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
フロント(タイムシェアのため)が大変込み合っており、他のホテルと違い日本人専用のゲストサービスフロントはなかったので、チェックインの際かなり待たされた。すべてにオーナー優先で、今回は、”ホノルルマラソン”のボランティアで短期に個人で予約、宿泊したので、フロントの対応が、『今回はレンタルということでよろしいですか」などと言われ、差別化され、かなり対応が悪かった!! コンシェルジェの方(特に男性)は、とても感じがよく、フロントの女性より、イベントなどの案内を詳細に案内してくれて親切だった。
Genuine Expedia guest review
Other trip Dec 10, 2012
A Traveler
JP
5.0 / 5Outstanding
"ハワイをのんびりする人には最高"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
日本人向けとしては、非常に使い勝手の良いホテル。 清潔感もあり非常に好感がもててよいと思いました。 ルームコネクティングルームでお願いしたのですが、 アップグレードしていただき、非常に感動しました。
Genuine Expedia guest review
Other trip Dec 9, 2012
sanae
JP
4.0 / 5Excellent
"家族旅行に最適"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
小さな子供がいるのでコンドミニアムタイプのホテルを選びました。寝室が別にあるというのはとても便利でした。部屋は家族3人には十分すぎる広さでした。ただ、バス・トイレは普通に狭いです。ランドリーは部屋には付いていませんでしたが、各フロアにあり無料で使えますし混んでいる事も無く快適に利用できました。ワイキキからは少し離れていますがホテル内が充実しているので小さな子連れには十分だと思います。
Genuine Hotels.com guest review
5 night family trip Oct 29, 2012
ruri
JP
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
3家族で泊まったが、同じフロアで部屋を確保できたら良かった。予約内容と違う部屋を手配されそうになった。予約内容の確認はしっかり行なってもらいたい。
Genuine Hotels.com guest review
3 night trip Sep 1, 2012
stagione
JP
3.0 / 5Good
"花火"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
電気調理器 湯沸かしが無かった。
Genuine Hotels.com guest review
5 night family trip Aug 13, 2012
みっこ
JP
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night romance trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night family trip Jan 14, 2015
CHIYOUN
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night romance trip Nov 11, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
8 night trip May 9, 2013
A Traveler
CA
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night romance trip Jan 11, 2015
A Traveler
JP
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 24, 2013
A Traveler
JP
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Nov 7, 2012
A Traveler
TW

TripAdvisor reviews for Hilton Grand Vacations Suites at Hilton Hawaiian Village

Overall rating:Based on 804 traveler reviews

Most recent traveler reviews:

Overall Rating
"A dream escape"
04/21/15 hisbonnielass Chicago, Illinois
Was pleasantly surprised. As always, accommodations are what you would expect from Hilton. The nice surprise was the "village". Everything you need is contained within the property. The lagoon was an incredible place to "float" your cares away.
Overall Rating
"Will not return to Waikiki"
04/21/15 Eric K Huntington Beach, United States
Our room had a nice layout, great with little kids. Other than that the experience was horrible. Room location above the pool proved to be terribly loud ALL DAY LONG! We tried to move rooms but would have had to wait 2 days then would have had music/party noise till past 10am. The elevator service was the worst I have ever experienced. At least a 20 minute wait/ride to get to where you were going in a packed like sardine situation. No flexibility on late check out despite our gold member status. Then a marathon in from of the hotel left our family trapped and unable to get to an excursion. Overall it was one thing after another at this property and a negative experience.
Overall Rating
"April in Hawaii"
04/21/15 Peter Donald E Leesburg, United States
Nice trip to Hawaii - great weather. The Hilton complex was a nice place to stay and offered lots of amenities, dining and tours. It was a short walk down into Waikiki and so you had easy access to restaurants, shopping, etc. We would definitely stay here again.
Overall Rating
"Kalia tower suites"
04/20/15 voca2014 Montreal, Canada
Spent 4 days at newly renovated kalia towers, one bedroom suite: nicely appointed, wood floors, comfortable bed, large suite. Ocean view (15th floor) will show the Hilton lagoon and ocean, as long as you don't look down to see the roof top of the convention center. There is a buzz as the Waikiki city noise is near but the suites are very quiet. A few minutes walk through the Hilton Village to get to the beach front. Credit goes to the staff and management of Hilton for running such a clean and efficient and safe property. Concierge was super helpful; had us booked for excursions, given city bus schedules, maps and instructions.
Overall Rating
"1 Bedroom Plus in Lagoon Towers at HGVC in Waikiki, HI."
04/19/15 JLHoz Providence, Rhode Island
This was my 1st time at the Lagoon Towers in the Hilton Grand Vacation Club. It is separated from the main HHV lobby and connected to the Grand Waikikian with the check-in, luggage check and bellmen on the 2nd floor about 1/8th of a mile from the main lobby. If you take a cab or van shuttle make sure that they know the difference or you'll have a long walk with your luggage. Securing a 1 Bedroom Plus for 9 nights required booking 9 months in advance (as soon as you can if you don't own there), due to the popularity. As an owner of a week of Hilton's time-share, the best utilization of your points is to book the weekdays in the beginning and ends of your stay and the weekend in the middle, due to the amount of points required per day. The 1 bed+ is a suite with a full kitchen and, my understanding is, the earlier you book the higher you are placed on floors. I was located on the 23rd floor with only the penthouse suites one floor above me. I was on the Diamond Head side of the Lagoon Towers - good if you and/or your kids want to see the fireworks on Fridays from your balcony and have the sun from morning until mid-afternoon. Of course, there are so many other locations on the property to see the fireworks from that you may not see your room from morning until night. There are free washers and dryers on the floors and detergent in the units under the sink with the sponges, dishwasher and dishwashing liquids, etc. There are flat-screen TVs in each room and the living room has a PlayStation with 2 controllers and you get a free DVD rental card good for your entire stay. If you're on the Diamond Head side you'll hear music at night from either functions on the Great Lawn between buildings or from the band at the Tapas Room until 9:00 or 10:00 - can't be sure, I was out late most nights. In September 2015, the Lagoon Tower rooms will be undergoing major renovations as they have just modified the desks in the Lagoon lobby and are in the process of doing each of the 3 elevators, 2 were done when I left and the 3rd was almost complete.
Overall Rating
"Real paradise!"
04/19/15 Jiro H Kasugai, Japan
Could have a wonderful and comfortable stay at your facilities. Also, really enjoyed its excellent location for walking, shopping, transportaion in Honolulu. Quiet and clean room allowed us to sleep like a log every night. We could take part in one of Ho'Okipa Owner Activity - Morning Stretch Yoga - at Ho'Okipa Kid's room. It must be very enjoyable and convenient to us. We would like to take the other activities during next stay. Real paradise indeed!
Overall Rating
"Beautiful View, Room could be improved."
04/18/15 William P Prescott Valley, United States
The ocean front two room suite had a great view. The room itself had a nice floor plan, the issues we experienced were poor air conditioning which only worked when we did not need it to work, clogged sink & toilet upon arrival, stained furniture, and water pressure varied from almost none to very little as well as hot water took minutes to happen. The beds were hard and sagging, they need replaced, I slept horrible compared to most hotel rooms. The views and the balconies made up for the shortfalls, but did not ultimately fix issues that need addressed.
Overall Rating
"Kalia Tower - 1 Bedroom"
04/18/15 Aanya Mee Ae L Seattle, United States
The tower was great. It is the farthest from the beach, but if you get to have a one bedroom suite with kitchen - then yes! It was very well maintained. Great kitchen amenities, we didn't hear our neighbors at all (which is always a concern that they will hear my kids) and only a little above from upstairs. The furnishings were nice and a great front desk and bell service. Parking is steep, so if you can avoid the rental car definitely and then the self-parking was a long walk as well. Only a very good on location only as it is relative to the other towers, but otherwise excellent as so close to the beach truly.
Overall Rating
"Hilton Hawaiian Village Rocks!"
04/16/15 Marianne W Chicago, Illinois
We recently spent a week at Hilton Hawaiian Village and had a great time. Amenities at the resort are all inclusive, and the concierge was fantastic helping us find fun family activities. It also helped that the weather was perfect!
Overall Rating
"Stay away and don't join the Vacation Club."
04/15/15 glenSydney Sydney
Two lifts only at the lagoon tower. All I could do was book 3 day alotments for a 10 day visit. Instead of the $55 booking fee it was $210. Given what I originally paid at this resort a number of years ago you would think someone would want to see me about it or try and look after me. I pay $1400 a year and the room wasn't cleaned at any time. I wanted to sell last year as a result of a divorce. Cost me $34000 and the most the offered was $13000 less 25% commission. Nothing like the sales pitch I was given.The lagoon tower is dated. The staff are nice.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews