All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 70 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.3

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"シャワーがイマイチ"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
立地条件、お部屋はとても快適だったのに、シャワーがイマイチ…と言うのはハンディータイプのシャワーヘットだったのですが、スタンドに掛けると垂直にしかかからず、ヘットを下げる事が出来ないのでずっと手に持ったままでした。掛けて浴びようとすると壁に当たり縁から床にこぼれ床が水浸しに…他が良かっただけに非常に残念でした。
Genuine Hotels.com guest review
7 night trip Mar 20, 2014
Mami
JP
4.0 / 5Excellent
"海に近くて便利でしたがガーデンパーティーの演奏が少しうるさく感じました。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。
Genuine Expedia guest review
Other trip Feb 4, 2014
ふー
JP
4.0 / 5Excellent
"海に近くて便利でしたがガーデンパーティーの演奏が少しうるさく感じました。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
長期滞在には、買い物やバスやアラモアナにちかく大変便利でした。娘の希望で孫を連れて後から滞在するのでヒルトンの指定があり滞在しました。家族ずれにはとても便利なホテルだと思います。
Genuine Expedia guest review
Other trip Feb 4, 2014
ふー
JP
4.0 / 5Excellent
"훌륭한 서비스"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
룸 메이드의 청소가 정말 훌륭했음. 매일 새로운 시트가 압권 기분좋은 잠자리~ 기본적인 주방시설이 잘 되어서 아주 편했음. 수영장의 베드도 넉넉했음. 수영장 물 온도는 조금 따듯했으면 함.
Genuine Hotels.com guest review
5 night family trip Nov 18, 2013
crissjy
KR
3.0 / 5Good
"コネクティングルームはない"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
ヒルトンのタイムシェア用の部屋ということで、非常に期待していました。部屋自体は清潔で使いやすかったのですが、コネクティングルームは、防音の点から最悪でした。隣の部屋の生活音がだだ漏れです。たまたま隣は夜早めにお休みになる方だったのでまだマシでしたが… フロントに聞いて見ましたが、これはしょうがないという感じでした。
Genuine Expedia guest review
Other trip Sep 5, 2013
鉄蔵
JP
5.0 / 5Outstanding
"힐든그랜드베키이션클럽을 처음 이용해보았습니다"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
다른 호텔과의 가장 큰 차이점은 접시부터 도마까지 다 있다는겁니다. 심지어 주방세제와 세탁실 세제까지 비치되어 있습니다. 단지 객실이 하와이안전통 색깔과 고전적인 목재의 느낌입니다. 세련된 밝고 모던한 느낌의 객실을 찾는다면 다소 비추천합니다. 상당히 만족스럽고 위치또한 마음에 듭니다.
Genuine Hotels.com guest review
3 night romance trip May 28, 2013
으흠
KR
5.0 / 5Outstanding
"子ども連れに最高のホテル"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
子どもが3人います。 海が近くて、4歳の子が歩いても疲れない距離です。 専用のプールにはスライダーがあり、とても楽しんでいました。 ペンギンがいて、子ども達大喜び。 バス停が目の前で、ショッピングに行くのも便利だし、 ホテル内にABCマートもあります。 子ども連れに最高のホテルだと思います。 キッチンがあり、なんでもそろっているところも良かったです。
Genuine Expedia guest review
Other trip May 26, 2013
mirea
JP
4.0 / 5Excellent
"家族にぴったり"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
ホテル全体的にはとても満足しています。5人家族での宿泊でしたがお部屋も広く使いやすかったです。 ホテルの接客態度も申し分ないです。 ただ、シャワーの排水が悪く、2つあるシャワールームを同時に使うと殆ど排水が出来ません 片方が使い終わったのでもう一方で使おうとすると、配管が繋がっているのか、排水溝から逆流してきます。完全に排水してからでないと使えませんでした。 サービスデスクに連絡すると修理してくれますが、次の日にはまた詰まっていました。
Genuine Expedia guest review
Other trip Feb 12, 2013
りゅうさく
JP
3.0 / 5Good
"設備と立地は抜群!?!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
フロント(タイムシェアのため)が大変込み合っており、他のホテルと違い日本人専用のゲストサービスフロントはなかったので、チェックインの際かなり待たされた。すべてにオーナー優先で、今回は、”ホノルルマラソン”のボランティアで短期に個人で予約、宿泊したので、フロントの対応が、『今回はレンタルということでよろしいですか」などと言われ、差別化され、かなり対応が悪かった!! コンシェルジェの方(特に男性)は、とても感じがよく、フロントの女性より、イベントなどの案内を詳細に案内してくれて親切だった。
Genuine Expedia guest review
Other trip Dec 10, 2012
A Traveler
JP
5.0 / 5Outstanding
"ハワイをのんびりする人には最高"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
日本人向けとしては、非常に使い勝手の良いホテル。 清潔感もあり非常に好感がもててよいと思いました。 ルームコネクティングルームでお願いしたのですが、 アップグレードしていただき、非常に感動しました。
Genuine Expedia guest review
Other trip Dec 9, 2012
sanae
JP
4.0 / 5Excellent
"家族旅行に最適"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
小さな子供がいるのでコンドミニアムタイプのホテルを選びました。寝室が別にあるというのはとても便利でした。部屋は家族3人には十分すぎる広さでした。ただ、バス・トイレは普通に狭いです。ランドリーは部屋には付いていませんでしたが、各フロアにあり無料で使えますし混んでいる事も無く快適に利用できました。ワイキキからは少し離れていますがホテル内が充実しているので小さな子連れには十分だと思います。
Genuine Hotels.com guest review
5 night family trip Oct 29, 2012
ruri
JP
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
3家族で泊まったが、同じフロアで部屋を確保できたら良かった。予約内容と違う部屋を手配されそうになった。予約内容の確認はしっかり行なってもらいたい。
Genuine Hotels.com guest review
3 night trip Sep 1, 2012
stagione
JP
3.0 / 5Good
"花火"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
電気調理器 湯沸かしが無かった。
Genuine Hotels.com guest review
5 night family trip Aug 13, 2012
みっこ
JP
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. Grant M. Nouchi Resort Director
3 night romance trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. Grant M. Nouchi, Assistant General Manager, Resort Operations
4 night family trip Jan 14, 2015
CHIYOUN
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
Thank you for your review. We hope to see you again in the future. Grant M. Nouchi, Assistant General Manager, Resort Operations
5 night romance trip Nov 11, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
8 night trip May 9, 2013
A Traveler
CA
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites at Hilton Hawaiian Village
あなたのレビューをありがとうございました。 Grant M. Nouchi, Assistant General Manager, Resort Operations
3 night romance trip Jan 11, 2015
A Traveler
JP
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 24, 2013
A Traveler
JP
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Nov 7, 2012
A Traveler
TW

TripAdvisor reviews for Hilton Grand Vacations Suites at Hilton Hawaiian Village

Overall rating:Based on 822 traveler reviews

Most recent traveler reviews:

Overall Rating
"Cramped, tired room - not worthy of Hilton name."
05/17/15 George S Virginia Beach, United States
We reserved a studio in the Lagoon Tower in the Hilton Hawaiian Village. It was very small, and looked very old - it needed an update badly. Unlike many other studios in the building, ours didn't have a balcony. Also, the walls are thin - we were next to a family with a very vocal young child. The only consolation is that it did sleep during regular sleep hours at night. The worst feature of the room is that it had a sofa bed, which was totally unnecessary, as the room was too small for it. The sofa blocked access to the only window that had a semi-decent view, and it blocked access to half of the (small) closet. Also, maid service is provided only twice a week. If you need anything in the meantime, you have to call "guest services" - their service was prompt and courteous, but it was still a nuisance for us.
Overall Rating
"Don't Book the Lagoon Tower Until Upgrade is Finished!"
05/16/15 Robert Henry R Laguna Beach, United States
If you think you're getting a Hilton Vacations Club quality room when you book the Lagoon Tower at the Hilton Hawaiian Village in Waikiki, think again. This is a glorified hotel room with outdated furnishings. We were told that the hotel was going to undergo a complete transformation in the Summer of 2015; unfortunately, we booked too early. Not the quality I expected from the Hilton Hotel group.
Overall Rating
"One of the Best Spots for Families in Waikiki"
05/16/15 Andrea Janette T San Rafael, United States
Great facilities located right on the beach, and you are within walking distance of "the Strip" in Waikiki. The lagoon is a little private beach, just the right depth for kids to play in safely. Multiple pools to chose from and happy hours a different times at each of the bars. Comfy beds and nice showers. A wonderful place for a family vacation!
Overall Rating
"Spectacular"
05/13/15 heba10ny
If your planning to enjoy the beach, eat and shop in the same time...this is the place to stay at!! Service is excellent. Very friendly and helpful! I stayed at the Kalia tower and I really liked the condominium.. Clean and big! Lots of ABC stores( convenient stores) which has everything you need! Hands down best resort in Honolulu!!
Overall Rating
"Lovely!"
05/10/15 trbhaynes Hilliard, Ohio
We enjoyed our stay tho we didn't do much but sleep here. The super pool was crazy cold! The multitude of shops was great and, surprisingly, not ridiculously overpriced. If we came back, we'd stay here again.
Overall Rating
"WOW !!"
05/07/15 826ginettes
If you're trying to find an hotel in Honolulu, the Hilton Grand Vacations is THE place to stay. Everything is near and you wont regreat it. Nice beach, Pools, a Lagon for the youngs one. Restaurant, Boutiques, ABC, even the airport or the cruise line are near ! I will return for sure !
Overall Rating
"Best Family Vacation"
05/06/15 Benito Juan B Mililani, United States
The resort is beautiful and the staff are wonderful! We have three girls (ages 13, 11 and 3) and had the best vacation we've ever had! The amenities and recreation activities were perfect for all of us and we had a blast at the lagoon!
Overall Rating
"hawaiian village grand vacation hits the spot"
05/03/15 George C
if you want the beach, shops, restaurants and entertainment and scenery at your fingertips in Waikiki, then staying at the Hilton grand vacation towers is ideal. the ambience is plush and peaceful. public transportation is good, fast and cheap so a car is not necessary. (car rentals are available for day use). walking a mile or two can cover the Waikiki "strip" easily or by bus. we snorkeled outside the breakwater jetties and saw enough local fish and even a sea turtle without trekking to haunama bay!
Overall Rating
"Great place to stay"
05/02/15 Daniel Clifford M Sherwood, United States
We have stayed at all the HGVC towers on the property, and this trip was just the wife and I and it was great. However with kids, lagoon tower is the way to go. The Kalia tower "mountian View" is a view of a parking structure, park, and then the mountain. Definitely spend the extra and get the ocean view
Overall Rating
"Great place"
05/01/15 James Phillip M Patterson, United States
Excellent all inclusive resort. The pasta was great. Try Lanikai smoothies and oatmeal. The views were awesome seeing the ocean and Diamond Head from the balcony was so therapeutic. Enjoy the eight dollar ice cream cones and there is plenty of great music on the resort.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews