"Ok, not great"
My 2 biggest complaints were that the beds were very hard, and our door was difficult to close completely and lock. The maid actually left it unlocked. The front desk barely acknowledged our notification about the lock.Genuine Hotels.com guest review
showing wear and tear with age but I see people working on repairs everyday.. so they are makeing an effort. I had no problem whis this room for the cost.Genuine Expedia guest review
"poor customer service"
The hotel itself was fine. We only needed to stay over one night so it served the purpose. It was the front desk clerk that was horrible. Maybe that is just the way he talks on a regular basis but I felt that he was extremely rude. He made no attempt what so ever to provide a friendly atmosphere.Genuine Hotels.com guest review
"Okay for a quick weekend for gameday!"
hotel was clean and close to everything. My only problem was we paid for a room with a jetted tub, and we were not given one. Overall not bad for a qucik weekend for gameday!Genuine Hotels.com guest review
this was a pleasant surprise, nice clean room, good coffee, would definitely stay there againGenuine Expedia guest review
"much better than i expected for the cost"
There were four of us and we had two room for four nights, all of us were very happy with the hotel. The rooms were both very clean, the staff was incredibly friendly and helpful, the pool was very well maintained and the rooms were in perfectly fine condition. There was some wear and tear on things like the curtains and bedding, however it was no more […] than what you can usually expect in such a hotel. The location was absolutely beautiful and peaceful. For the rates they charge it was MUCH better than I had expected and I would stay there again if I'm back in the area. Read moreGenuine Hotels.com guest review
"I would stay again"
It was good, about what I expected, I stayed here about 2 weeks. It was rather quiet... some minor things could have been better, but overall I enjoyed it, I would stay again. The hotel is very close to restaurants and the city and the interstate and is to itself on the hill, so you won't be bothered by others.Genuine Hotels.com guest review
"Close to event venue"
I knew for the price, the hotel was going to be not much better than a roadside motel. Upon arrival, the front desk employee was very friendly. After checking in, I let them know our room did not have a mini fridge or microwave (we had 3 rooms in all and the other 2 had these) and I was told I had to special order these - we had not with any of the […] other rooms. 2 of the 5 lights in our room did not work and we were only given an apology, nobody came to remedy it. I also let them know that the hair dryer did not work, and nothing was done about it. The pool was clean and maintained. Customer satisfaction was not a priority at this motel Read moreGenuine Hotels.com guest review
One bed was uncomfortable but the other was fine. There was not a comfortable chair.Genuine Expedia guest review
"It is good for one night but I do not recommend it"
Water preesure was not good, furniture torn and dirty. Some staff were helpful. Had to go to front to request housekeeping service, overall it was dirty.Genuine Expedia guest review
"Not a great stay."
Bugs in the room which I hear is common for the area. Staff was to come in a clean up what bugs they could get. never did. faulty smoke detector. went off in middle of night. staff just said to remove it. wouldn't replace battery. room was very old and dirty.Genuine Expedia guest review
"It was OK!"
Clean, average service, good location.Genuine Hotels.com guest review
"You get what you pay for"
This is a cheap hotel. Don't expect anything more.Genuine Hotels.com guest review
"Clean and Comfortable"
Our room was clean and comfortable. The bed was very comfortable. For the price we paid, we were very pleased. Breakfast was limited to waffles and donuts. Had to pay for the newspaper.Genuine Hotels.com guest review
Not too "fresh", service does not speak English. Reasonable price!Genuine Hotels.com guest review
"4/23 - 4/27"
04/29/15 James A Arkansas
Facilities are under new management Harry and staff were very accommodating and went out of their way to make our stay pleasant. They succeeded in every way. The new team is updated the rooms with new furniture, new paint, new carpet etc. We would definitely stay at this facility in the future.
"Disappointing for a Wyndham property."
04/16/15 Margaret H Crossville, Tennessee
The Super 8 we visited was old and in need of a facelift. The room was dark and smelled musty. The bed was clean, I checked . Breakfast in the morning was sparse and not very exciting. I would not use the motel again.
"Dated- Needs a lot of upgrading"
04/11/15 tj5654 Fort Myers, Florida
Pulling up outside, visual not like picture. Definitely needs a lot of landscape cleanup and attention. When checking in, I asked if the room was a nice clean in good repair. Both manager and assistant simultaneously said YES! As you might guess, this was not the case. The carpeting was in need of cleaning and the room overall was needing a DEEP cleaning. Superficially it look fair, but everything like light switches, corners in bathroom and sink area needed cleaned. Light fixtures were sad and old with plating surfaces rusting, cord protectors going down the wall were loose and wouldn't stay snapped in place. All chrome was worn off the toilet flush handle and looked tacky. The front corner of the room to the right of the a/c unit was crumbling near the floor and the white board core showing and the carpeting glued on as a baseboard was falling off loose. The TV was old and dated conventional, not a newer flat screen. The picture was heavy with a reddish purple hue and poor quality. Wifi worked very well and was fast. A/C unit quite clunky and noisy on start up before settling down, but did cool OK. I went to the office and brought most of this to the attention of the assistant manager, telling him not to EVER say a room was a nice clean room unless he had personally inspected it. He agreed, apologized and did offer to move us. Since we were already unpacked and settled in, we declined as we were only there for a short night before continuing our travel. The manager said they had been working for 5 months to get the property up and running and tried to tell me of the plans they had for improving the exterior. I replied that no one really wanted to know what they were planning on doing, only what they could see as they drove up. In the AM the breakfast bar was not appealing at all, coffee was weak and we went on to have breakfast elsewhere. If I were a construction worker working in the area I would stay for a cheap deal. Other than that, it was a disappointing stay. As a Wyndham Owner, I received a discount to book here, but could have easily matched the $$ amount at other non name brand hotels. I guess I expected more with the name brand association. My wife was definitely disappointed and said to never book there again. In fact, she does not want to trust staying at any Super 8, thinking that they will all be the same disappointment.
"OK in a pinch"
04/07/15 Jeff N Louisville, Kentucky
Rooms are clean, but the lobby and registration area are dirty, spooky, and smells like a cigarette factory. You get what you pay for, $59 a night.
"hotel was rundown, breakfast was all starchy foods..."
04/06/15 Regina H louisville
hotel was rundown, breakfast was all starchy foods. Website advertised indoor pool which was obviously nonexistent. Check in man was very nice.
"this is a motel that I stay in when I work in Knoxville..."
02/16/15 kittlec Morristown, Tennessee
this is a motel that I stay in when I work in Knoxville tn.the staff is very nice and treat you with all respect.would recamend anyone to stay.
01/06/15 Vern P Highland
Dirty, noisey even though we were in the rear of complex on 2nd floor. Wife left her personal pillows behind. Called the next day to report it and the clerk said she would check with housekeeping and call me right back. That was 2 weeks ago and no call yet.
"Not worth the try"
The hotel was dirty and never vacuumed, gum, pills and other things under bed skirt. I know you get what you pay for but this was not even worth $50 a night. My brother stayed at the same time in a room with almost nothing working correctly, the front desk clerk tried to help but it took a little longer than needed. Staff was friendly and accommodating but by far a sub par place.
11/25/14 lynxette2002 OHIO
We were told that only ground floor was a king size bed non smoking suite. The pillows were flat, bed was hard, stains on pullout couch/bed and carpeting. The hot tub was ok, we weren't expecting it, but you could tell the workmanship was shoddy. No refrigerator in unit. There was not small bug floating in toilet and a huge spider went crawling across the floor that hubby had to kill.. ugh.. I was very disappointed and never had this bad of a place at a Super 8.
"Shabby & old"
10/31/14 stephenbZ8352SP Nashville, Tennessee
Sink faucet didn't work properly, couldn't get hot water. Bed frame had pieces that stuck out and I hit my shin several times. Sheets felt like sandpaper. Quiet place
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