"A great hotel rate for a Hong Kong Layover"
Great hotel. Location is not ideal for easy access to Kowloon or Hong Kong IslandGenuine Expedia guest review
"Modern and comfortable"
The hotel is very clean, beautifully decorated, and very comfortable.Genuine Expedia guest review
The blanket is too heavy,can't make people sleep well.Genuine Hotels.com guest review
The location is very good. The shuttle service to the Shatin center was cancelled all the time causing us to take the public transportion to the center.Genuine Hotels.com guest review
"Clean and comfortable!!"
Internet charge is far too expensive, which is over US$22 per day. In US or China, internet is free. US$5.00 per day is ok, not 22 dollars.Genuine Hotels.com guest review
"Quiet and relaxing"
My fiancee and I found this hotel in the Sha Tin area , we stayed on the 10th floor, it was quiet , no road noise, 2 double beds, but they were plenty big for both of us in 1 bed. The bathroom is western style. The room was large with nice view, ac worked good. We had the breakfast buffet, which was nice from 6-10:30am as we were getting up late each […] day. The buffet, western,india, japanese, omelets, salad bar, and fruit, easily fit all families and life styles and we picked different items each day to try. The only bad thing here, was if too late, the juices were not refilled nor the coffee. There are plenty of restuarants at the base of the hotel, and street restuarants behind if you want to throw caution to the wind, and pick from fresh seafood and pictures on the menu. A 7-11 is but a half block away , there is no gift shop nor store inside, but 2 bottles of water is complimentary each day. We also took 2 tours, and our thanks goes to Doris at the tour desk to help us arrange those or we would have missed quite a bit of sightseeing, including going up to victoria peak. The (subway) train station was only a 20 minute walk across the river. Sign up for the Regal club, it is free and can help with costs of the bus rides. It is less than 20$ usa pp, for the shuttle from the airport and takes 45 minutes. To kowloon you can take the subway also, if lost ask, if they cannot help , the people will find someone to help you. For her and I, it was a trip to never forget. Read moreGenuine Expedia guest review
"Everything is close-by"
Hotel has a lot of restaurants. A 10-minute walk to the MTR, bus terminal, and nearby malls.Genuine Hotels.com guest review
Have checked in the same hotel for so many times. It is one of the best price performance rated. However this time, this is the room that rated the worst. May be awaiting for renovation. Toilet is smelly. I will give the hotel a chance and recheck in later the year.Genuine Hotels.com guest review
"Nice hotel for great price"
It is a very nice hotel, and very moderately priced compared to other hotels in Hong Kong. It is a little out of the way from the main central city, and has more of a local style surrounding, which is what I was looking for. Staff is friendly and helpful.Genuine Hotels.com guest review
"A hotel solely for Chinese from Mainland."
No smile from employees including from front desk and servers in the restaurants. English is not an issue for employees because it seemed that the hotel is for tourists from mainland China.Genuine Expedia guest review
"Good and Comfort"
Room is large if compared with most in Hongkong. Rate is always the most competitive. Will stay again.Genuine Hotels.com guest review
"Great hotel, but the charge for wifi"
Great location and great room. Only one complaint: they still charge me for wifi I the Rome. Come on,in this day and age. Granted I can get free wifi at the lobby,buy why? It left bitter taste in my mouth.Genuine Expedia guest review
"Regal riverside - a very nice hotel for the $"
This is in a very nice location away from the hustle bustle of HK. Great shuttle buses to everywhere, on the river. and had everything- very close to 4 stars in my opinion.Genuine Hotels.com guest review
"A Ok hotel when staying away from Hong Kong"
I chooses this hotel for being outer skirts of the city and traffic, which was a good thing, a train ride to china's border of Shenzen only takes about 15 min going to Kowloon and Hong Kong takes about 20 min , hotel is cross the street from river walk and plenty of restaurant to eat if you know the language. hotel it self is not so great , it is clean […] without much friendly atmosphere , staff barely speaks english and no complementary internet even thou it states on their booklet otherwise, no free computer access food is expensive and so are other services as high as a five star hotel prices. It is safe to say it is a 3 star hotel and one should pay accordingly Read moreGenuine Hotels.com guest review
"Convenient location but sub-par rooms and service"
I was very disappointed by the hotel. The rooms were not as advertised - It seems that they had split a room into two rooms (space was extremely tiny). Our bathroom was faulty (we had to flush at least 3-4 times for it to work). We had requested a late check-out. Upon our return (before the late check-out time), the electronic lock has been changed […] and we could not access our room. It took the management more than 45 minutes to respond. In the end, a very understanding and patient cleaning lady let us into our room. I would recommend against staying there - I would spend more money in the future for transportation and stay in the Kowloon/Hong Kong area. Read moreGenuine Hotels.com guest review
We got a corner room on the 14th floor. When we first walked in, we were all "wow"! The room is so spacious. It's much bigger than a regular hotel room in HK; more like what we are used to in the US. There is plenty of space for our luggage. The window sill can fit like 5 or 6 suite cases, leaving the floor space entirely open for my toddlers to run […] around. The double double beds are also a good size, like queen beds. They are movable, so together they can easily fit five adults. The bathroom is plain but not too run down. The staff is friendly, which is pretty much a required standard to meet given the competition in HK. There is free shuttle service to nearby train Shatinstation which connects to subway. We will want to stay in this hotel again, specifically in the room we stayed in. I am glad I chose this hotel. A much better option over a hotel in the more central areas for a family with 3 adults and 2 kids, yet still very close to shopping malls and restaurants, and less expensive. Read moreGenuine Expedia guest review
This hotel is in a nice location. Just a short cab ride to the markets and other city highlights. Very modern rooms that were clean and had comfortable beds. Would stay again.Genuine Hotels.com guest review
Nice hotel but price can be varing from moderate to extrmely high. Be aware the tour groups as often booked and stayed with this hotel. No immediate access to train or subway but a short shuttle or bus ride. Service can be improved as they always busy or no room available until after 4pm.Genuine Hotels.com guest review
"Regal Riverside Hotel In Hong Kong"
Good location close to amenities with provision of shuttle serviceGenuine Hotels.com guest review
"Good neighorhood for exercise"
Although this hotel is a bit far from the main shopping area (s.a. women's street), it only takes 25 minutes by bus or 15 minutes by train. It's next to a river where you can run/walk and a park where you can exercise and enjoy the clean air. We like the quiet environment of the hotel, we stayed in other town hotels that were very noisy. Shatin is a […] town by itself, you can find almost everything you need within a few mintues walk. Also on the bus line that can bring you to different locations. Hotel provided shuttle to the airport, costs HK$130 per person, a regular taxi will cost around HK $250, so if you have 2 or more people in your group, consider taxi. Read moreGenuine Expedia guest review
"Regal Riverside hotel in Hong Kong"
Service check in are very slow for Us. Take one hours to check in. The room I booked online is a none smoking, but they say the room for 4 beds are smoking room. I have to changed to a two beds room and booked other one with a much higher rates. overall a not very satisfied with the service. The hotel to the subway are little far.Genuine Hotels.com guest review
nice hotel in sha-tin. stayed here to be near the sha-tin racecourse. free hotel shuttle bus to the sha-tin metro but i found it easier taking a bus to the metro. bus stop right outside the hotel and hotel bus stop is the last stop prior to the metro stop; not even a 5 minute bus ride. restaurants at the hotel. nice lobby. my corner room was nice. will […] definately stay here again. cheaper than the downtown areas like central. went to central that night. was about a 40 minute metro ride w/ a few connections. Read moreGenuine Hotels.com guest review
"Easy train AND BUS"
I timed the walk to the train at 13 minutes at ground level (not using the underground passage). It is an easy and even pleasant walk across the bridge and over to the nearby mall where the train station is. It can be confusing the first time though, so some tips (assuming you are walking from hotel to train): -As you cross the bridge look for the red […] building on your left. That is city hall. Behind it is another red building; that is the mall. The train station is on the third floor of the mall. Note it is an above-ground train, not a subway! -There are many signs directing you to the "subway". Note that in Hong Kong, a "subway" is just an underground pedestrian walkway. It does not refer to a subway train station! -Finally, the train is great for getting around town, but I liked the bus for going to and from the airport. The 41A bus is direct right from the airport to the hotel. Otherwise, if you take the train from the airport, you will have to switch trains several times and you will still have to get yourself and your luggage from the train station over to the hotel. I recommend the hotel for price, convenience and cleanliness. I'm a seasoned traveler and don't mind cutting corners, but I will only stay in a clean hotel. This one is clean. Try it! Read moreGenuine Hotels.com guest review
it's a perfect place to stay, away from downtown kios...Genuine Hotels.com guest review
"Decent hotel with relatively big room"
we stayed 4D3N in this hotel. there is direct bus from airport to shatin mrt A41. then transfer to the smaller shuttle bus. we requested queen/king bed and has indicated during booking but they failed to reserve for us. option was stayed one night at twin bed room then move next day, or stay in king size bed but smoking level. we chose the earlier, […] was given a corner room with 2 bare windows. everything was perfect including room view, except the upsetting twin beds. next day we moved to king size non-smoking level, it was smaller than corner room but still a decent size. TV is older and smaller. the only downside is location if its rain heavily. all buses from shatib mtr stop at opposite bus stop. crossing underground is not fully covered. no worries about food as they are available at neighbourhood area at reasonable price. overall was good stay at reasonable price in hkg. not too far from mongkok/kowloon area too. Read moreGenuine Hotels.com guest review
"Close to bus stops"
You can take bus # A41 from the airport to this hotel for a little bit over HK$22.00 per person while the hotel is charging HK$130 for a single fare. There are bus stops near the hotel from where you can take buses to go to e.g. Tsim Sha Tsui or Sai Kong. Overall the hotel services are good and the room is comfortable. Would consider staying at this […] hotel again. Read moreGenuine Hotels.com guest review
Good place to stay at hk. The stuff all very friendly.. i will recommended to my friends about this hotel..Genuine Hotels.com guest review
"nice hotel has good size room"
overall was very good,we will use this hotel if we came back to Hong Kong, the room was cold, they provided us a heater and extra blanket, staff is friendly and helpful.we stayed 15 nights, there were two nights , I smelled some smoke inside the room, probably somebody smoked in the hallway or in their room and got into our room.Genuine Hotels.com guest review
"It is a overall good hotel to stay"
The best thing is the hotel is a surrounded by many food place and supermarket, 7-11 convenient shop and guardian pharmacy. Room is small but cozy.Genuine Hotels.com guest review
Overall I'm satisfied with the service and condition contrary to some review by others. The hotel location is great with good connection to various attraction of Hong Kong via Mtr or public buses. Surrounding neighbourhood is especially pleasing with many local delicacies and convenient shop around. Overall its every cents worth with spacious and clean […] room at a relatively butget price. Highly recommended. Read moreGenuine Hotels.com guest review
""Suburban" Hong Kong"
Out in Sha Tin, you feel like you are in a built-up suburb instead of a super crowded downtown. The hotel rooms I have had look out on a wide river lined with exercize paths and frequented by rowing shells. Any time of day clusters of people practise Tai Chi and other exercize regimens. The hotel itself is kept clean in rooms and public areas. I liked […] the toothbrush kit especially among the usual toiletries in the bathroom. Bath robes, slippers and even a bathroom scale were in my room. Outside the hotel, the frequent buses will take you down to the centre of town. A short walk to the local town centre gives you access to the subways. Get an Octopus card to swipe on the entry points to transit or use it to pay for meals. The resto on the left end of the hotel only takes Octopus payment or assigned cost to your room.All in all, a reliable and convenient hotel. Cab is $267HK$ from airport, while the hotel's shuttle is $130HK$ one way Read moreGenuine Hotels.com guest review
the hotel room is big and clean/but the washroom is too old and should be modifiedGenuine Hotels.com guest review
"the good stuff"
I really liked the hotel. Very easy to find, with lots of places to eat and shops nearby. The room was very nice though quite cold unfortunately the heating struggled as it was such a big room. I would definitely stay again.Genuine Hotels.com guest review
Overall goodGenuine Hotels.com guest review
"Away from the pulluted city"
The room is clean and good restaurant facilities. However, the air condition was too high (@ 17.5). Eventually, we got a heater to keep the room temperature at 21 degree.Genuine Hotels.com guest review
Service not great. Not feeling welcomed. Have hassles with the free wifi even stated in the hotel voucher. We finally got the free wifi and was told it's limited to 4 devices after we have trouble logging in. We were blamed that we should have asked the policy before logging in. Washroom has foul smell and the bath tub needed to be refurnished. We might […] pay a little bit extra to get a better hotel next time. Read moreGenuine Hotels.com guest review
"Spacious room, plenty of local foods nearby"
Was pleasantly surprised by overall quality of the hotel. Although not very near to the shopping belt but transportation to such locations is very convenient, as there are taxis aplenty, with bus stops just in front of the hotel & MTR stations are easily accessible.Genuine Hotels.com guest review
If you arrive at 7h00 am after a long flight you expext assistance and not a rigid "we do not give rooms before 14hoo' surely people are checking out and there can be an effort to clean a room for an early arrival under above circumstances For the rest a very good hotelGenuine Hotels.com guest review
"As per rating"
While the hotel is fairly near Sha Tin MTR station, it is not very easy to find my way there. The hotel itself is fairly good, but the lobby seems small and overcrowded. It take awhile for me to get myself checked in..Genuine Hotels.com guest review
"A good hotel for you to relax yourself"
Though I booked a room with a garden view, I was given a free upgrade to one with a river view, an unblocking view that would help you to relieve your stress or anxiety. Took a walk along the Shing Mun River all the way through the promenade to Tai Po Market, or took a bus through the Shing Mun Tunnel and hiked around the Shing Mun Reservoir was certainly […] quite refreshing. Read moreGenuine Hotels.com guest review
"Overall is good"
Exept the service of front desk for check in, all other things are very good. The lady chatted with other staffs for her love affairs when she was checking in for us and disappeared without any notice for few mins. We stood and waited for her to continue. But the service of bell boys are excellent and helpful. Room is big. So overall is quite goodGenuine Hotels.com guest review
"Inconsistent room type"
Pictures shown in expedia is differenet from What was given during the stay even though the hotel staff kept insisting it was the right type. Totally out of point as what you see as pictures depicted is not wwhat you getGenuine Expedia guest review
The Regal Riverside surprised me by how good of a value it was for the price. Easily accessible to the rest of town and Disneyland by clean and reliable buses. The beds were SO comfortable and the concierge was top notch and answered all of our questions with no problem! The lobby was beautifully decorated for the holidays. I had a great stay and I […] would stay again! Read moreGenuine Hotels.com guest review
"Convenient hotel close to public transport, eatery"
I stayed at the Shatin Regal Riverside Hotel twice - first was booked through Qantas and second through Expedia. The room from Qantas booking was extremely disappointing. But the room from Expedia booking was wonderful.Genuine Expedia guest review
The room we stayed was beautiful which we were checked in later.the earlier one was dissatrous, the new designed wing. our bathroom had a faulty cokd water faucet which must be repired also no one ever answered the reception line.Genuine Hotels.com guest review
"Not bad location"
Close to bus stop, metro & shops! No free internet in the room. Over all not bad!Genuine Hotels.com guest review
Wonderful stay, great service from your friendly hotel staff.Genuine Hotels.com guest review
"Very good view of the river"
It is a very convenient and quiet location though far away from airport. But if you can get used to the local MTR (train) system, traveling around is inexpensive and a breeze! There is a MTR station ( Sha Tin) with a attached shopping mall within walking distance from the hotel. Our overall experience with the hotel and trip was pleasant.Genuine Expedia guest review
Relatively spacious and clean room, 1 bus stop away from Shatin MTR, convenient & located in quiet area.Genuine Expedia guest review
I had booked this hotel for a special holiday for my future wife to meet the family and to show my families culture also the location was a key factor due to being close to my relatives. The hotel was clean and very well presented but was given and substandard room and was expected to be grateful for it being on the executive floor but also there was […] no room to swing a cat in this room never mind try and have two adults trying to relax and unwind after a long flight After we made our way back to the reception to say there was a mistake we were told we were too late and this was the only room left I was angry with this and asked to speak to a manager but was fobbed off. The next day we were informed the room would be changed and would be ready for 1030 only to find out it was not this stressed me out due to having plans for our special holiday. we returned at 1100 only to find out we had to wait and further 10 min while they checked to see if it was ready This hotel was well present and clean but the staff and customer service was terrible and just down right rude I would not recommend this hotel and I would advise if you do book it please please make sure that the room you booked is the one you get and not the one they don't show you on their page. Read moreGenuine Expedia guest review
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