Doubletree By Hilton Central Pacific - All Inclusive - Puntarenas

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Genuine Hotels.com guest review

This hotel is probably very nice compared to Costa Rican standards, but I expected a bit more. We stayed in Building 3 (the newest one) but our room needed new fixtures, new paint, and there was mold in the shower tile grout. No bugs. The pool outside our building was undergoing renovations so we couldn't swim, but the other pools sufficed. Wish there […] was a functioning hot tub during our stay. Food was OK through the buffet. I guess we weren't hungry after each meal but that's about it. We did eat at Cana Brava one night - it was OK. We wanted to eat at Marcondo but it was closed that particular night. Drinks at the bar were strong enough. Beach was fine. I was expecting worse from some of the previous reviews. Didn't get in the water but it was nice to listen to the waves. Pier was nice to walk on but the end was under reconstruction. Good mix of vacationing locals and Americans and other nationalities. Overall, I think the cost of this all-inclusive hotel is appropriate for the amenities. Read more

Genuine Expedia guest review

Comfortable on the beach, near points of interest. Carrara reserve worth the days visit.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very nice all inclusive beach hotel. Swimming pools with areas for both children and adults, many activities during the day, nice food. The beach is not the best in Costa Rica though. Recommended!

Genuine Expedia guest review

It was interesting and the staff at the hotel were very accommodating and helpful. The wait staff in the dining rooms were super nice. There is a tendency to use too much oil and salt when cooking, but other than that, everything was A+

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel offers everything. The lay out is fantastic! The food at the different restaurants is unbelievable. The staff is available for anything that you need. The grounds are beautiful. The bedding is so comfortable! That is one of the most important things to me. Great place to stay and enjoy a relaxing vacation!

Genuine Expedia guest review

It was pretty fine, good rooms, food, pools, bar. For all ages.

Genuine Expedia guest review

good place for families, many pools. No one swims in ocean

Genuine Expedia guest review

When you drive up to this hotel, it is very nice. The grounds, private beach and pier are really nice. The beds were comfortable but the room was very dated. There was no hot water and the one main restaurant was like herding cattle. If you were able to get a reservation at one of the specialty restaurants, the food was very good, but you could only […] go once every three nights. Overall, it was just okay. Read more

Genuine Expedia guest review

I stayed 10 days. it's good for families. The food was the same everday but it was good. the hotel is far from anything... it takes at least an hour to get to any excursion...usually more than that though. the country is beautiful and the weather is mostly comfortable (in July). The water at the beach was full of red tide so we were unable to swim. The […] bathroom is plain. Read more

Genuine Expedia guest review

The staff was friendly, fun and always ready to help. The food, drinks and facilities were outstanding. We'll be back.

Genuine Expedia guest review

GOOD HOTEL, BAD BEACH, EXPENSIVE, NEED TO IMPROVE THEM ALL THE ROOMS

Genuine Expedia guest review

The only positive thing about this hotel was the bed, which was at least comfy in the room. Food was OK. Negatives: - Lots of people and kids - overcrowded - Pools were dirty and stinky - Beach is ugly and smells. The pier on the hotel is in bad shape. - Area where the hotel is located is far away from everything. The kids from the area come to the […] hotel beach to surf and play, and security from hotel were constantly keeping an eye on them. So this is not a private beach. Don't pay to go to this hotel just because is all inclusive. You might be better off staying at a decent hotel at a cheeper rate, and pay for food separately. Read more

Genuine Hotels.com guest review

The resort is very pretty. One really can't swim in the ocean as it is quite dirty there, but the pools were refreshing. The food was mediocre, I was glad we were only spending one night there before moving on to our next destination. After sweating from walking around in the heat, I needed a shower before dinner, but there was absolutely no hot water […] at that time...perhaps too many people had the same idea. The building I was in was older, and the staff had not done a great job cleaning the room, there was hair here & there, and some of the linens were stained. The beds were not very comfortable. Read more

Genuine Expedia guest review

Simply great vacation days on the beach, great food and staff attention. Thanks!!!!!!!!!!!!!!!!

Genuine Expedia guest review

My girlfriend and I were celebrating our anniversary and we chose this hotel for seven nights stay and which was the surprise that the room had a double beds and not the king bed we paid for although the reservation was made two months before.  The reception staff did nothing until after the fourth night as there was no way to make them understand the […] inconvenience of the situation.  The conditions of the building was very poor for a " Hilton " and food wasn't good. Only one employ a bartender Adrian really made a difference. We didn't even half of what we pay for. Read more

Genuine Expedia guest review

Staff was super nice. There room could have been keep better. Thats is why the 4 star rating. But we had a great time.

Genuine Expedia guest review

Location is isolated and, unless you have a rental car, you have to take taxis and tours to see anything and experience Costa Rica life. No hotel transportation from airport. Food is average - we think to discourage eating too much in the all-inclusive package. Ocean and pool water are wonderfully warm. No fridge in room was inconvenient. Staff very […] friendly, housekeeping staff amazing - somedays leaving fun towel origami. Read more

Genuine Expedia guest review

Getting to and from the hotel was about 110 dollars for two people each way. Pricey for me. On the weekends the hotel was full with mostly younger families with a lot of children just staying for the weekend. Staff seemed overwhelmed with this, but during week staff was very friendly and attentive. The pool by building 3 was almost all adults and that […] was nice. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

check-in was a bit slow. front desk couldn't answer any of our questions. when entering room, smelt like pee. fan vent made a funny noise. lil bugs on counters. at lobby bar, more bugs and bigger ants crawling all around. service wasn't too friendly. long waits - asked for water 3 times upon sitting down at various lunches and dinners. food was nothing […] great. breakfast was okay, but it's hard to mess up eggs and veggies or rice and beans. one of the worst beaches i ever stayed on. water (and breeze) smelt horrible. gagged you walking outside. stood in lines to get table for food or sat at bar waiting to order a drink way longer than any other all-inclusive stayed in before. as with most all-inclusive's the bartenders couldn't make a drink to save their life. tap beer wasn't cold to begin with then it's put in a plastic cup - so not refreshing. they didn't monitor the adult only pools and had kids running and screaming constantly. so much for a peaceful, relaxing and fun vacation. i thought picking a hilton we'd be safe - thought wrong. Read more

Genuine Hotels.com guest review

Unfortunately, I can't think of one good thing about my stay. Bad service, bad food. Dirty pool. They shut down half the main dining area that serves all your meals which created a seating nightmare.

Genuine Hotels.com guest review

The staff was friendly and courteous an hour and half from San Jose and ten minutes from Puntarenas, lots of activities for everyone. Like that they have other restaurants choices beside the buffet

Genuine Expedia guest review

The room and the staff are very nice. The view from the beach is great. The beach itself has dark sand and is not the cleanest beach I have seen, but that is why you have the pools. You can enjoy at gorgeous sunsets. The staff has thought for that and have set up a sunset bar on the bridge in their complex , where you can enjoy the sunset with a glass […] of wine . There are hammocks pulled between few palms so you can also chill with your choice of technology(ipad,iphone) or book and enjoy the lazy day. One drawback is that there is not a water bottles in proximity to the rooms , so you have to walk 5 mins to get some cold water in the hot day.Enjoyable stay overall. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The staff tries to make the best for the guests. The room had a problem with the air conditioning and they couldn't solve it. The beach is not suitable for swimming and staying in the sand. Excellent restaurants and very good service. People from the staff very kind and polite.

Genuine Expedia guest review

This hotel was our first stop in Costa Rica. We stayed three nights and truly had a great experiance. Staff was very very helpful and freindly. Hotel was clean all around. They had great activities on site that made our experiance very memorable. Food was good. Great deal!

Genuine Hotels.com guest review

Our stay at Doubletree was definitely a memorable one. Although the hotel is lacking in some areas i.e. beach, nightlife etc. the staff is incredible. They are warm and welcoming. We felt safe and had a great time. The location of the hotel is not the best. Yet it is accessible to the major tourist spots i.e. Manuel Antonio, Jaco beach etc. So book […] plenty of tours. There is only so much alcohol you can drink before you're completely bored. I'm not sure I would go back to Doubletree but I fell in love with Costa Rica and the ticos. Pura Vida Costa Rica! Read more

Genuine Expedia guest review

Enjoy the time!

Genuine Hotels.com guest review

The menu did not vary much especially during breakfast time. My favorite night had to have been Costa Rican typico night where typical Costa Rican food was served. Service was great! Employees were friendly. I stayed in building #1... the room wasn't all that clean and we discovered a small lizard in our room. At least it wasn't a cockroach. Funny enough, […] it was comfortable. Pools were pretty good. Beach was volcanic and not the white sandiness I'm use to. Nightlife was pretty much dead... so if you're in the 20-30 range... bring lots of boardgames. There were a lot of kids... A LOT! We use the services of Odyssey Travel. Definite recommend!!!! Their employees were respectful and professional. Always on time and courteous... and cheap! They took us to the Manuel Antonio Natural Reserve Park, the Arenal Volcano, and ziplining (our absolute favorite). Read more

Genuine Expedia guest review

The beach was strewn with driftwood that wasn't cleaned every morning. The sand was volcanic rock, the water brown and black and when waves receded they pulled large rocks smashing against your ankles. The food was the same every day, not very good, the disco was empty every night.

Genuine Expedia guest review

plumbing driped all night, floor tiles and grout cracked and falling apart, we had a commercial size cement mixer 5 ft outside our back door,window. paint peeling off walls,bathroom in dire need of remodeling, etc.

Genuine Expedia guest review

Overall the resort was very nice, especially for a family with children. The pools were beautiful and warm the the resort was well kept and clean. The food choices were limited to a buffet and a snack bar if you didn't stay for a minimum of three nights. Reservations at the other two restaurants were very hard to get. Customer service was not so good. […] We had quite a few small things come up that the staff was not too eager to rectify. For example, my friend's room was on the first floor facing the parking lot. Small children and car alarms don't mix during the middle of the night. After much complaining they offerend to switch her room. The safe and the TV in her room also had to be fixed/replaced. My room on the other hand was beautiful and had a great patio to look out on. It was after the first night though that I discovered the bed sheets my children had slept on were DIRTY! Although the sheets were changed promptly we also brought all of this to the attention of a manager and it took an hour of waiting for her to tell us the the supervisor who could do anything for us was not available. Not acceptable. Eventually we spoke to him and he promised us something for a future visit. What that something is I don't know. I guess we'll find out if we ever go back. With so many other beautiful places in Costa Rica, I don't know if we'll take him up on that. Read more

Genuine Expedia guest review

This was my first time in Costa Rica.. Staff was GREAT... Beach was not what I expected the water was not blue at all!.. Rooms were very clean, shower was luke warm you would be lucky to get hot water.. Food at the restaurants were delicious.. As far as food from the buffet and snack bar it was mostly the same every day which you get bored of.. As far […] as tours a must do hotel charges 20 dollars more but if you go across the street very reasonable prices and very well worth it. Read more

Genuine Expedia guest review

Overall my stay was excellent except the drain in the bathroom was no running well and it was nt fix to my satisfaction .other than that every thing else was perfect

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a standard run of the mill, all inclusive resort. There is nothing remarkable about it at all! The staff were friendly and helpful. The food at the main buffet wasn't great, but edible. This was our last night in Costa Rica, and were very disappointed. We stayed in some other fabulous places on our vacation in C.R., so we just felt this place […] was a bit of a downer! Read more

Genuine Expedia guest review

We did not have a good stay at all. We never got the room we were supposed to get, check-in is at 4:00 p.m our room was not even ready until almost 5:30, the shower head in the bathroom did not hang up properly so u had to hold it while showering, the tub was not scrubbed out properly, and the toilet was making all sorts of noises all through the night. […] We were glad that we only booked this hotel for one night. Also Puntarenas is kind of a dirty liitle place there was litter all over the place. We definitley will not stay at a Hilton again Read more

Genuine Hotels.com guest review

For a 1st time visit and to get your bearing around the country this place is ideal being situated very centrally to venture around. The hotel offers tours and we hired a car to visit the peninsula. The ferry in Puntarenas is very close by to be able to do so. Also for just relaxing the hotel offers 3 pools and the beach in order to find piece & quiet. […] There is evening entertainment if requiered. Read more

Genuine Expedia guest review

Me encantó y por lo mismo pedí quedarme un día más. Lo único fue una mesera malhumorada que contestó feo al pedirle un cubierto.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

muy bien y divertida.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Voy a menudo por cercania, el todo incluido, las actividades y el show y en esta ocasion por la carrera de Sol y Arena 2013

Genuine Hotels.com guest review

Fatal, pesimo servicio, eviten ese hotel a toda costa

Genuine Hotels.com guest review

este fue mi segundo año cosecutivo de pasar mis vacaciones en este lugar y mi satifaccion es la misma, ami familia y ami me encanta este hotel por la comodidad el servicio y la limpieza que lo caracteriza, y de seguro que el proximo año estre alli en mis vacaciones

Genuine Hotels.com guest review

Sumamente satisfechas mi hija, amiga y yo..la atención muy buena, el lugar precioso!!!!

Genuine Hotels.com guest review

Trevligt hotell för att varva ner innan det är dags att sätta sig på planet hem. Bra service och god mat!

Genuine Hotels.com guest review