We had a wonderful stay at the hotel. The staff was very friendly, helpful and efficient. Rooms are big and clean.Genuine Hotels.com guest review
"Good Location, Spacious Room"
Generally acceptable except toilet bowl has dirt marks and stains for the first 4 days of my week stay which was not quite pleasant. Housekeeping is a bit slack but Front Desk was very helpful.Genuine Hotels.com guest review
"Facilities are old"
The rooms could use with a renovation, facilities are getting old and tired. Air conditioning is loud and you can hear it through the whole night. Size is good for the price.Genuine Hotels.com guest review
"First time to HK"
I was on a business trip, staff were very help full, rooms were nice, only had breakfast at the hotel but was quite nice. I asked for a late check out and was extended to 1pmGenuine Hotels.com guest review
"Great hotel for HK7 Stay"
This hotel was conveniently located for our HK 7's trip, close to the stadium. They upgraded me, which made me happy. And special mention to an always polite and helpful staff.Genuine Hotels.com guest review
"Nice hotel close to amenities"
Hotel is located near many shopping malls and local shop houses; a good blend to cater to tourists who like to shop in upmarket areas as well as to experience indigenous local life. Hotel is highly accessible; within walking distance of the MTR and is also covered under the Airport Express Shuttle Bus Service - which means you get to direct transport […] from your hotel to Hong Kong Station where you can board the Airport Express directly to the Airport and vice versa. The hotel room was one of the more spacious rooms I've ever stayed in, especially in land-scarce Hong Kong. It had nice interior and exterior finishes. The toilet was big enough to accommodate a bathtub as well as a showering area. However, the quality of the pillows were disappointing. The pillows literally flattened after lying on them for a short while. Read moreGenuine Expedia guest review
"Convenient as an airport hotel"
With a walkway to the hotel from the airport arrivals hall you can't get more convenient for an airport hotel. Rooms and facilities were more than adequate for the needs of a one night stop over between flights.Genuine Expedia guest review
"Expensive trip to Airport on either the shuttle or"
I. We had to pay a 'bond ' for our rooms even though they were prepaid ,....this amounted to $5000 on my current account! Four days after booking out the bond has yet to be cancelled! Ii. On leaving the hotel we paid our mini bar bills etc...curiously $ 40 was further deducted from my account..a telephone call to the hotel produced an apology! The $40 […] has yet to be credited to my account. Iii. Having $5000 withheld on ones account is a gross inconvenience whilst on holiday! Iv the above not withstanding ..we enjoyed our stay and the staff were always friendly and helpful. Thanks Read moreGenuine Expedia guest review
"Close to shops"
We had a great time staying @ d hotel. I would definitely recommend it to my friends.Genuine Expedia guest review
Regal is always one of my favorite hotels...best location and great eateries around the area.l Since it is centrally located, it is the best meeting point. However, as the occupancy rate of this hotel is always so high, most of the time they are not able to entertain your request for early check-in. The worse thing is that there is no place for you […] to sit and wait at the lobby. I am not sure where they expect their guests to wait while the housekeeping get the rooms ready. Read moreGenuine Hotels.com guest review
Super convenient, but quite expensive, nice staff and big roomGenuine Expedia guest review
For the price, I was underwhelmed by the condition of the room. I would guess the room has not been updated in decades. The carpet, windows, fixtures, etc were all old and ragged. The view was half overlooking Victoria Park and half looking right at a gross apartment building. The bathroom was horrible with a cramped shower/bath combo that drained so […] poorly a 5 minute shower left you standing in water up to your ankles. Also, the lobby layout was not welcoming at all. It's not really close to anything, and the nearest MTR is about a 10 minute walk. I stayed at another hotel (the Royal Plaza in Kowloon) for the second half of my trip and it was far superior in every way for a better price. I would not stay here again, unless they underwent major renovations. Read moreGenuine Hotels.com guest review
"Good location hotel in causeway bay"
Regal hotel is very convenient for shopping and dining. Wifi is free, room size is quite good.Genuine Hotels.com guest review
Stayed at the hotel previously, the staff are certainly friendlier and more helpful this time round. Room appears to have been re-furbished, more serene and comfortable. Be careful about toiletries and plugs there are additional costs which you could be charged for.Genuine Hotels.com guest review
"In the city"
Tall great hotel in the centre for all amenities with excellent facilities inside the hotel. Wonderful breakfast, bell service and room services.Genuine Expedia guest review
"Centrally located and good service."
Centrally located and good service for Floor 31st and above My stay for 4 nights and 5 days would not have been as pleasurable if it was not for Regal HK Hotel. I travelled alone for both business and leisure. And I am coming back again with my family to stay here. Have taken the regal hotel membership and enrolled with the rewards program. Needless […] to say that it is an upmarket hotel with good facilities. Before opting for any Hotel in HK I had done a research on the best hotels in both HK and Kawloon and finalised Regal HK. The free shuttle bus service from Airport express station is a huge advantage for first time travellers. The hotel is well connected with MTRs, trams, busses, adjoins Victoria Park and Happy Valley. Executive floors, 31st and above are the best place to stay in thus recommended stay is in executive club rooms only. The club facilities are good and include Breakfast, wi-fi for 2 gadgets and use of business centre is an advantage. I recommend the hotel for a safe, peaceful and comfortable stay which is hassle free. I strongly recommend the hotel both for business and leisure stay. The executive floor staff Helen and Tiffany were very helpful and supportive is planning my daily schedule and went out of the way to ensure my convenience. They were prompt and well behaved. I recommend them for employee incentive. Read moreGenuine Hotels.com guest review
"Had never stayed outside central before but this p"
Had never stayed outside central before but this proved to be not only cheaper but more convenient. Would recommend to anyone.Genuine Expedia guest review
"Nice hotel near mtr n shopping plaza"
Stay there for two nites n like the interior very much cos it got a lot of mirror which makes the room large n bright.the staff r very attentive n responsiveGenuine Expedia guest review
"Large Rooms for Hong Kojng"
Staff helpful, polite, efficient and the rooms are large especially for Hong Kong were most rooms you have trouble turning around.Location is perfect for shopping and dinning, HK tram stop right outside the hotel. Price is also good for what you get.Genuine Hotels.com guest review
"Pretty good overall"
Generally very happy. Only 3 downsides: (1) hotel pool on roof is quite exposed to the heat (2) minimal free seating in the lobby area (3) hotel tried to rip us off with "DCC" on our credit card, i.e. automatically charging us in sterling not HKD with a loaded exchange rate, to make more money for themselves. Otherwise a good hotel.Genuine Hotels.com guest review
"Coldest hotel in Asia"
Hotel has a great location, all the major shopping centers are within 10 minutes or less, great area for food.the hotel staff were great, all spoke perfect English and friendly.The only complaint and it was fall time so cold in HK was the air conditioning, The place was freezing. In the height of summer this would be great.Genuine Hotels.com guest review
For us westerners it is a good room, large and comfortable, the only complaint is the air conditioning. It has to be the coldest hotel I have ever been in. You can not run the air conditioning at night the hallways are freezing, you have to wear a sweater in lobby and rooms.Other than that everything is commercially great for a hotel.Genuine Hotels.com guest review
"Old but best dumpling restaurant"
Hotel could do with a makeover. Staff friendly and helpful. Breakfast great variety of western and Asian cuisine. Rooms old and smelly shower was mouldy thankgod there was a bath in b/room! Could not handle the shower! Would not stay there againGenuine Expedia guest review
"Comfortable stay in Causeway Bay"
The Regal is a convenient place to stay, located close to the Causeway Bay Station and the trams run just outside the front door. Rooms are a good sized and beds are firm but comfortable. The breakfast, which was part of my deal, was excellent. Staff were attentive without being too annoying.Genuine Expedia guest review
"Handy to transport"
The hotel itself is extremely wl situated close to MTR station, shopping and dining. However the hotel is a little tacky with the room a lot more won't than pictures indicate. The staff aren't especially friendly ie on arrival there is nowhere to sit unless you pay to dine in the cafe. The breakfast buffet Is great value with plenty of food choices. […] Ok for small stays. Read moreGenuine Expedia guest review
"Good Overall Experience"
The Regal Hotel at Causeway Bay is much better than the one at TST. However I don't like the Queen size bed. It's a 2-single beds combined into 1 Queen size bed. Hence the centre part of the bed has a hard spine that makes it uncomfortable.Genuine Hotels.com guest review
We were given a smoking room when we expressly asked for a non-smoking room. On complaining it took multiple rounds of explaining to get the front office staff to understand the situation. For the price the least one would expect is front office staff to understand english. Not the case... staff in general were very green and inexperienced.Genuine Hotels.com guest review
"Not coming back."
We've stayed here before, but this time we found there to be a distinct air of unfriendliness about the whole staff, everyone we interacted with. Check in was delayed by 1 hour, there is no where to wait if you're early as the lounge is now a coffee shop where you have to buy something if u want to sit. A general air of unhelpfulness and uncaringness […] (is that even a word) pervades the whole of their dealings with their guests. Avoid Kathleen at the check in , as cold a fish as it could ever be your misfortune to see. The only bright spot is James in the coffee shop. Read moreGenuine Expedia guest review
"A delightful haven in busy Causeway Bay"
We arrived after an overnight flight from Istanbul, very tired and lagged. We had booked an Executive Club room and therefore had the pleasure of express book-in on the 31st floor. The room was great with harbour views and very well appointed. The staff from the first moment couldn't do enough for us. The Executive Club Lounge became an enjoyable haven […] for many days, particularly with an almost private breakfast serving. The free happy hour drinks were most welcome in the evenings Read moreGenuine Expedia guest review
"Great location, helpful staff."
Lovely hotel and close to all transport. Staff very friendly and helpful.Genuine Hotels.com guest review
"Staying at Regal"
The staff were friendly, hotel is very clean and close to transport and shops.Genuine Expedia guest review
Nice price for its locationGenuine Hotels.com guest review
"Great location, great price"
Hotel was good, staff friendly and location was good. The room we were given was joining room which meant there was an internal door. This did let a lot of noise through and as a result a few restless nights.Genuine Hotels.com guest review
"Regal Hotel is my home away from home"
This is my 6th stay in Regal Causeway bay and I was never dissappointed as always. The staff are so friendly, a speedy check in an check out system and comfortable as always. Will definitely stay here again.Genuine Expedia guest review
"Regal Hotel - Causeway Bay"
The Regal Hotel is ideally situated on Hong Kong island. It is well connected with Tin Hau and Causeway Bay station close by. The only negative point is that the Internet is only free in the lobby. The cost of internet access per day is 130HKD per day.Genuine Hotels.com guest review
The exec floor room was spacious and had an excellent view. Taxis are hard to get, but public transport is easily available.Genuine Hotels.com guest review
IS INCREDIBLE THAT YOU CHARGE FOR INTERNET ACCES!!!!!Genuine Hotels.com guest review
"Good quality, Great value"
The hotel had a lovely ambience and the staff were very helpful and friendly- would stay again!Genuine Expedia guest review
"Good location...money for value"
The most attractive feature is the location of the hotel....close to good food, shopping and the MTR station.The club floor is pretty good and the room decent but got a good view of the harbour but my friend who stayed in the lower floor complained about the rundown of the room and no view.Genuine Expedia guest review
The hotel is near the mtr. We loved the big tub. Beds are comfy.Genuine Expedia guest review
I have been stay in this hotel for many times. But this time I got the worse room. The chair in the room was so old and the surface of the cloth was broken everywhere. The closet door can not be close totally so the light inside can not be turn off. I had to bear the light inside whole night. The breakfast is getting worse than before too. Coffee machine […] was broken too. Read moreGenuine Hotels.com guest review
Room was nice and clean, bed was comfortable, staff were helpful eventhoe we spoke no chinese, restaurant next door had best dim sum ever encountered, price of shuttle to airport cheaper than taxi, in room baby sitter service was a blessing for a couple hours of latenight shopping, one of the few hotels with a pool and roof top at that.Genuine Hotels.com guest review
great location. blocked shower drain was a problemGenuine Hotels.com guest review
"In the Heart of HK"
We had a very busy few days seeing the sights. The thunderstorm on the day after our arrival was spectacular and almost outshone the laser display round the harbour on Saturday night. The people of HK could not have been more helpful to puzzled tourists clutching maps on steet corners and the welcome at the Regal HK was very warm indeed.Genuine Hotels.com guest review
"If I could get shuttle bus from the Hotel"
Hotel I rated as 4, clean and convenient for shopping. But I am disappointed when I landed at the airport Regal hotel shuttle bus counter. I asked for shuttle bus to the hotel. My name is on the list but not given a free seat. My previous trip, I stayed Regal hotel at Tsim Sai. I was given free shuttle services. Why certain branches given free shuttle […] but not Regal at causeway? For this, I think the policy should change. So long customers name are listed, they should entitled to use hotel shuttle services. If not, what is hotel shuttle services for? Isn't it a services for hotel customers? Policy should set across all branches the same. Read moreGenuine Hotels.com guest review
the location on this hotel is very good , but the room need more cleaning , the funny thing is they clean most thing but they didnt clean the dust on the all the table feel like is not complete .Genuine Hotels.com guest review
"Successful Business Trip"
This hotel is great and in a great location. The staff are very helpful and the executive lounge is vey relaxing.Genuine Expedia guest review
出入方便，房間較大Genuine Hotels.com guest review
非常的方便的地理位置Genuine Hotels.com guest review
位置很好 铜锣湾商业区 出行方便 工作人员很热情 借秤给我们秤行李 离开那天很热情的帮我们提行李 酒店房间略小 10平左右吧 不过在香港酒店都那么小 还是比较满意的！Genuine Hotels.com guest review
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