All hotels in Vienna, Austria
1 room, 2 adults
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4.5 / 5Excellent

Score breakdown (from 64 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.1

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"BARDZO ZŁA OBSŁUGA"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
OBSŁUGA HOTELU AROGANCKA I NIEPROFESJONALNA, PODCZAS ŚNIADANIA PANUJE TOTALNY CHAOS, JEDNA WINDA NAJCZĘSCIEJ ZAJETA PRZEZ SPRZATACZKI, BRAK PARKINGU, NAJGORSZY HOTEL W JAKIM BYŁEM W WIEDNIU A MA POTENCJAŁ BO POKOJE I POŁOŻENIE BARDZO OK.
Genuine Hotels.com guest review
2 night trip Aug 7, 2013
TT
PL
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
7 night trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Mar 2, 2014
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip with friends Sep 10, 2013
A Traveler
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
A Traveler
AT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
A Traveler
FI
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jul 23, 2014
Stephane
FR
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip May 30, 2014
Birgit
DE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
7 night trip May 11, 2014
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night family trip Apr 19, 2014
A Traveler
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Apr 5, 2014
Fam. Martino
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night family trip Mar 20, 2014
A Traveler
FI
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Mar 10, 2014
Andy
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 24, 2013
Hillary
DE

TripAdvisor reviews for BEST WESTERN PREMIER Harmonie Vienna

Overall rating:Based on 176 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great location, good price, nice staff"
05/22/15 PaulaCArias
I have stayed in the hotel 2 times already. it is a great option in the city. it is accessible to public transportation, it has some good restaurants to eat around; the staff is great always willing to help. I recommend it to anybody.
Overall Rating
"Boutique hotel feeling in a best western- unexpected!"
05/22/15 Lisa K Istanbul, Turkey
We came for a couple days to house hunt. We wouldn't usually choose a best western but the reviews on trip advisor were good. And they are well warranted. Rooms are comfortable if a little small, location great (and quiet), breakfast excellent and service personable.
Overall Rating
"Small, quiet and spotlessly clean"
05/17/15 AlexHSXF West Yorkshire, United Kingdom
The hotel is quite small and slightly off the beaten track. It's on a quiet side street round the corner from Sigmund Freud's former house. It's bright, clean and airy. There was a hitch when we arrived as we were sent to a room that wasn't ready yet. The cleaner / housekeeper was much more upset about this than we were and found us another room immediately. Our room wasn't huge but it was clean, comfortable and well-equipped. The breakfast area is very attractive but we opted to eat outside in the pavement cafe area, which was very pleasant. Service was friendly and I would be happy to stay again.
Overall Rating
"Lovely hotel with easy access to Vienna sights"
05/11/15 ron114 Fort Collins, Colorado, United States
Located in a residential area it would be easy to sort of walk right past the door. Fortunately, I did find it after a short walk from the train stop. The front lobby was light, bright and well maintained. I was a little frazzled and sweaty from my walk and I guess the front desk agent saw this. He kindly took my bags and personally escorted me to my room. Very appreciated. The rooms were clean, comfortable and very quiet. The breakfast was also very unexpected. The seating area was quite colorful with all sorts of coordinated furniture and accents. The lady attending the breakfast couldn't have been nicer or more polite and helpful. They had a very nice assortment of items including eggs, meats, cheeses, salmon, yogurt, and more. The local tram stops are just a short walk and very convenient for local sightseeing.
Overall Rating
"Good Hotel, Good Location, Friendly Helpful staff."
04/23/15 DWynG Dorset, United Kingdom
We stayed he while visiting my daughter studying in Vienna. the hotel found on Trivago.com was very reasonably priced. We had a double room (206) and I would describe it as very comfortable, with a good shower but no bath. The rain shower was very powerful and there was always a good supply of hot water. The bed was comfortable with plenty of pillows and the option to ask for differing types of pillow to suit your preference. The window and "Juliet" balcony are covered at night by an electric shutter. This ensured a complete blackout and a silent night, so set an alarm. Breakfast was served in a bright dining room and was very comprehensive. Over three days we enjoyed trying excellent fresh bread, Nordic and American Breakfast. There is also an additional fresh fruit juice cocktail that changes each day in addition to the usual orange, apple etc. The hotel is a very short walk from both U4 underground line and D tram line so it is very easy to get about this very interesting city. Walter on reception deserves a mention always helpful. There is a small shop in the lobby for a range of souvenirs, toiletries and drinks but apart from Sunday there is also a Spar sumpter market close by. ( leave hotel Turn Left, turn right at junction and it is about 200 meters on left hand side of the road. If from UK don't be fooled by the Spar brand it is really quite good. Will be recommending this hotel to friends.
Overall Rating
"Excellent Hotel - Great staff - Awesome breakfast"
04/22/15 Joshua S Greater Brisbane, Australia
The Hotel is excellent. After a long flight we arrived to find Walter behind the desk who made us feel at home immediately- most important when travelling with children. The room was spacious and extremely clean. Could not find a fault even if I wanted to. We had a fold out bed for our daughter and she reports that it was most comfortable. The bathroom was spotless, water flow was amazing. The breakfast was excellent with a wide range of different foods both hot and cold and you could order off the menu without extra charge if breakfast was included in your room. Room service was excellent. Importantly with the help of Adela at the front desk we were able to navigate our way in Vienna, walking to the museum quarter and Hofburg Palace and easily walking to the train station which takes you to the Schonbrunn Palace. We thank Adela and the rest of the staff for their work in making our stay most pleasurable. My family and I recommend this Hotel to all, especially if you are travelling with child in tow.
Overall Rating
"The most wonderful experience"
04/07/15 Sarit O
We just LOVED our stay at the Best Western Premier Harmonie Vienna. We could not recommend it more and we hope to return. - The hotel itself was beautiful and central - a great location with good restaurants and shops, and just a short walk away from the very center of town. - The staff was excellent, friendly, and always happy to help. They spoke German and English, and remembered us and our preferences after only a couple days into our week-long stay. - The room was spacious, comfortable, well-planned, well-lit, quiet, and more or less perfect. The free wi-fi worked well. The mini-bar actually had good beer and juices at fair prices! - The breakfast had lots of variety, was tasty and high-quality (bio). All services offered were the same high quality, from the gym to the dry-cleaning service and room cleaning service. The lounge was also pleasant and mellow, with tea time offered every afternoon.
Overall Rating
"Great location, excellent breakfast, clean and comfortable"
03/25/15 Thom C
We stayed here for a long weekend and really liked it. The room was clean and comfortable and the bathroom was great. Any type of pillow you could wish for and the offer of hot water bottles (hard to imagine how you'd need them but still...) We were in a double on the top floor. It was plenty big enough although a little constrained by the roof space (we only had one bedside table for example). We did also find the wifi was a little slow up there too. Seemed pretty good everywhere else though. Breakfast buffet is excellent - lots of choice, plenty of Austrian traditional fair as well as continental, cooked and even fizz. Don't miss afternoon tea as well. Cake and tea served free to guests in the late afternoon.
Overall Rating
"Quiet location"
03/10/15 Satish1949 New Delhi, India
The hotel is well located and approachable from Railway station as well Vienna airport. The hotel surrounding is very quiet with few restaurants including Chinese ones very nearby. The hotel is very quiet, the rooms are nicely laid with comfortable beds with space for extra bed if required. The washrooms are excellent and very cleanly maintained. The buffet breakfast in the morning has excellent variety and staff ready to extend more dishes of your choice. The staff behaviour was very helping and courageous. The hotel is accessible to tram services at a little distance and thus an opportunity to travel at other parts of town. We would like to stay in this hotel if happen to visit again. The staff at the reception excellent hospitable. The hotel has a small shop at ground floor where you can buy day to day usable items and some chocolates for the kids.
Overall Rating
"Nice location, unassuming classy flare... But a few annoying details "
03/07/15 luc b La Rochelle, France
The location is very good, the Hotel is very comfortable and seems brand new. Housekeeping needs however to be straightened up : one day one used glass Had remained unchanged; two days in a row, even after informing the front desk, the shower gel dispenser hadn't been refilled. Extra aggravation : when informed about that,the senior manager at front desk said :' the housekeeping staff is sometimes forgetful'. We did not appreciate this attitude of a manager blaming the rank and file in front of a guest ... Especially since obviously he forgit to pass the message to housekeeping who on the next day forgot to add shower again. In short, although the stay was ok, i am not sure We Will stay again in that hotel.
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