Excellent location! We were able to walk everywhere we wanted including the train station (over 2 miles) for a short trip to Bratislava.Genuine Expedia guest review
"Basic lodging in a central location"
The room was very clean and comfortable but the design very bland. This hotel isn't new, but they've managed to keep it looking good. I chose it for its location near where I had several meetings and also discovered that there is a new U-Bahn station right next to the hotel which was very convenient as taxis in Vienna are not cheap. Breakfast buffet […] quality and choice was excellent. Main complaint was that they charged 25 Euros per day for Internet access and Euro 6.50 for a two minute phone call. Also the room amenities were lacking slippers, gown and toothbrush. When I called housekeeping, they brought me a toothbrush and a micro-tube of toothpaste. Read moreGenuine Hotels.com guest review
"Rather disappointing for a 5 star hilton"
We had a stay in Salzburg the night before in a 4-star hotel, that was much better than this 5-star hilton. The room was very small and the bathroom wasn't cleaned yet. Upon complaint a lady came to clean. Later we got another room that was supposed to be an upgrade. There was no difference. Still very small and not adequate for a 5 star hotel. After […] all this was a clean room but still disappointing.The service was ok. The breakfast buffet was ok too. Read moreGenuine Hotels.com guest review
"Big hotel-plant without any "spirit of place""
A lot of people and seminars / conferences, not enough staff to greet guests A good condition, amazing place - but no Vienna spirit here...Genuine Expedia guest review
"Great location, decent staff, costly/poor Internet"
Location is outstanding to attractions, including close proximity to desirable restaurants and museums. Room is clean if unspectacular. Decent space though. The staff is really busy and not particularly interested in helping the guests, with very disappointing concierge. Practically a deal killer is that Internet is extra 25E per day, which cost me […] basically $100 for three days of Internet. Inexcusable that Internet would cost this much. Also, to meter Internet traffic the net (which I just paid 25E/24 hrs for) crashed and required logging off and logging back on every few minutes. I emailed a dozen pictures, and had to log off and log on manually after each picture. Sad. Read moreGenuine Expedia guest review
"A Hotel That gives A Headache"
My wife and I have stayed in many five-star hotels throughout the world, and this certainly was the worst experience we have ever had. "I'm going to need another 70 euro gaurantee," the receptionist rudely added in one instance when we went downstairs to renew our keys. "Okay," I said, "but now the receipt, please." "I'm getting it now - just wait […] a second," she interrupted. "And in an envelope, " I added - "Yes," she replied, smirking obnoxiously. "Is something very funny?" my wife retorted. "No, no - no problem, " she replied, quickly changing her demeanour. About two hours later, we had decided to order lunch. When it came, a bill that made no sense arrived. Two portions of french fries which should have cost four euros cost nine. When confronted, the server claimed that "this is the price" and that the price in the menu was in reality referring to something else. So we told him, "Show us the menu where the new price exists, and after that we will pay." Of course there was no justification, so he returned five minutes later, claiming "I took it down, Sir." Upon opening our platters, however, we soon discovered that despite ordering the most expensive sandwhich on the menu for 19 euros, we were given the one for 15.5 euros - minus the french fries that the 15.5 euro one is accompanied by. So we called him back, and with a great sigh, he agreed to replace it. In conclusion, this was a ridiculous experience. We will not be booking a Hilton any time soon. Read moreGenuine Expedia guest review
"Great location to the city center."
Excellent, like in past stays.Genuine Hotels.com guest review
"Best I could ask for"
Fantastic location. CAT (express train 11 euros to VIE airport) across the street, other side is Stadtpark and the underground city train. Walking distance to St Stephens Cathedral & beautiful Old Vienna with its live classical music in the streets. Good buffet breakfast with many choices including fresh omelets & waffles. Nice bar/lounge and lobby […] areas. Very courteous and accommodating english speaking staff. Concierge service efficient and made good recommendations. Read moreGenuine Hotels.com guest review
This was an excellent choice of hotel not knowing the exact logistics of the city.We stayed more than a week. The hotel was very nice and staff was friendly. The location was perfect just on the border of the city center therefore just a short walk to the center. Eating places all around. The hotel has a 24 HR car rental facility which was excellent […] for us to take short day trips to small towns nearby, because of it's (hotel)location it was easy to get in and out of town..Also the subway is close by to go to Schonbraun Palace. We walked to Belvedere, St Stephans, Hofburg Palace, city center etc. Tour companies also will pick up at the hotel to go to Prague, Budapest, Bratislave, etc Read moreGenuine Hotels.com guest review
"excellent overall except for the air conditioning"
excellent hotel at a great location.Genuine Hotels.com guest review
"Close to all areas that we were interested"
Location is excellent close to metro station and walking distance to all tourist attractionsGenuine Hotels.com guest review
This hotel is in a great location, very modern and clean. The restaurants and lounge areas were wonderful and quite comfortable. The staff was very polite and helpful.Genuine Hotels.com guest review
Great location for seeing the sights if on vacation, with just a few minutes into town. Service was good but could do with more restaurant choices really for such a large hotel and a bigger gym. Andreas the concierge is a star and was extremely helpful, make sure you chat to him if your not sure on where to go or what to do. Beware the car parking charges […] though, which at Euros 33 a day is expensive! Read moreGenuine Expedia guest review
"Baggage? No issue!"
Hotel a short walk from CAT. Take the green train from airport; it's an express. There is construction in the area (streets and buildings) that made the walk a little confusing but no real issues. Hotel is nice. Staff helpful. Room very comfy but does have a sleek (small), modern european designed bath. Breakfast buffet has great selection and is open […] early enough for you to still catch an early flight. Hotel located short walking distance from many charming sidewalk cafes serving food and drinks. Will go back to stay again. Read moreGenuine Hotels.com guest review
"Comfortable, convenient, and customer friendly!"
Wonderful hotel, the front desk people were super helpful and nice. Beds were very comfortable and room very clean. Highly recommend paying for the breakfast included package - well worth it. Bountiful and varied buffet - something for everyone to eat and quite delicious. We usually stay in small boutique hotels but were very happy wih our stay here. […] Only complaint - having to pay for Internet. Read moreGenuine Hotels.com guest review
very nice staff...graet food..very good location. Room is nice and bed is wow. Any thing uneed will be provided with a smileGenuine Expedia guest review
Front desk was very nice and helpful. They upgraded us and also helped us with our travel to BudapestGenuine Expedia guest review
Hilton is well know for a reason. This hotel had all the standards that you expect from a 4 star hotel. Unfortunatly there was construction on the road directly next to the hotel so it subtracted from the ambience but the Hilton standards were met. One review said that this hotel was the #3 best hotel in Europe and I disagree with that statement and […] a 26 Euro breakfast is way to high for me but overall I am happy with my stay at this hotel. Read moreGenuine Hotels.com guest review
"3 days stay"
although construction occuring nearby, there was no impact inside the facility. some inconvinience related to reaching CAT stationGenuine Expedia guest review
This hotel is really worth the money - you are happy when you stay at a good place on holiday. The room was clean, staff were courteous, breakfast great filling, dressing gown slippers, iron, hair dryer...speakers in the bathroom - it's really worth the money. Great concierge Andreas - you have to walk about 5minutes into town but actually i would prefer […] it rather than being right in Vienna which can be noisy - great lobby too Read moreGenuine Hotels.com guest review
"Great for family and business travelers"
Good hotel, near the city center and CAT station, just they didn't know that the breakfast was included on the expedia package and unless I hadn't reminded them, I would be ended up paying 40 more euros......................................................Genuine Expedia guest review
Great hotel; very friendly and helpful. Terrific location next to Stadtpark and easy to get to the CAT to the Airport or Bahnhof!Genuine Hotels.com guest review
I cannot believe that you charge for Internet Service, with the cost of the rooms and other rates its just unreal!!!! Out of all of the hotels we stayed at during our Europe visit yours was the only one that charged for it. I won't be supporting Hilton's anymore.Genuine Expedia guest review
"Good start - Aweful end"
Staff do not deliver what they promise. The staff offered to lend me an adaptor for my laptop powercord (twice they offered), they did not deliver it.Printer at the business center was not working properly. Finally, I asked for a wake up call on May 5th at 5:30am to get to the airport, but nobody woke us up. We almost missed the flight and we had an […] stress morning because of that. Read moreGenuine Hotels.com guest review
Stay in room 301. nice view Excelent, close to metro and city, Restorants very close. No internet, too expensive.Genuine Expedia guest review
The only disturbing factor is that such a first rate hotel displays an element of cheapness by not providing a free Internet service for its clients in the 21st century.Genuine Expedia guest review
"Travel early April"
As a Gold Member of Hilton Honors I received an upgrade to the room and access to the club level. Happy hour from 6:00 PM to 8:30 PM with free drinks and snacks. Maid service was efficient, and all my items were untouched, even when left out. Train from airport to hotel is 10 Euro each and you have to lug your own bags. Taxi from main train station […] was 30 Euro, and from the airport to the hotel was 30-40 Euro, depending on your willingness to negotiate. The weather was warm for us, but cold for the locals as they all seemed to dress in coats and scarfs. Read moreGenuine Expedia guest review
Very nice business hotel and also as a turist destination since it is a walking distance from the city centre. The price of breakfast bufet on site is 29 EUR per person so book trough expedia (or order a room service - like we did for a far smaller price)Genuine Expedia guest review
Hilton, nicely located great breakfast. Some of the staff could use a little bit more training, and the beige colors and rug in our room was looking a little worn and dated. Otherwise, nice Hilton in a great location.Genuine Hotels.com guest review
First class from start to finish.Friendly staff,excellent location.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Hilton Wien Amstadtpark"
I enjoyed my stay at Hilton Wein Amstadtpark. good central location and good access to the airport train and public transportation. Good buffet breakfast and good staff.Genuine Hotels.com guest review
It is a great hotel! Very close to all sights!the concierge was great at telling us where to go. We were at the executive floors and had access to the executive lounge that provided breakfast and dinner if you wanted to stay in hotel!the team at the executive lounge was outstanding!Genuine Hotels.com guest review
"Great location, across the road from airport train"
Beautiful park across road. Great range of breakfast food.Genuine Expedia guest review
"High quality hotel adjacent to park. Near to CAT."
Very comfortable 3rd floor room with views over park towards city. Well thought out bathroom. High standard of amenities and decor throughout. Excellent staff and service. Close to CAT station for easy access to and from airport - half hourly trains; 16 minute travel time.Genuine Expedia guest review
"The Hilton is very conveniently located…."
The Hilton is very conveniently located, a few yards from the terminus of the direct rail link with the airport. The rooms are spacious, as are the public spaces. The beds are very comfortable. it is easy to walk into historical Vienna from the hotel.Genuine Expedia guest review
As you'd expect a Hilton hotel to be, and fantastic location for exploring the city centre by foot or public transport.Genuine Expedia guest review
"Very well located for the airport train"
Very clean, well presented room with a large soft bed. Not a particularly large room, though, with a slight odour of cigarettes. Extremely convenient location- over the road from the express airport train- and 10 mins walk from the cathedralGenuine Expedia guest review
"Overpriced but great bed"
The hotel was a typical business hotel. Great for the conference we were attending, but at €13 for a drink in the bar and €29 for breakfast it was hugely expensive and overpriced.Genuine Hotels.com guest review
"Central and convenient"
Great choice of hotel if you're arriving on the CAT from the airport, and very central for hopping on the Ringstrasse tram and the U trains and exploring the city. Also next to the MAK which is a very interesting museum. Our room was a twin bed and smelt slightly of stale smoke but we got it on a ridiculously cheap secret Expedia deal so didn't mind […] too much. Breakfast if pre-booked with reception the night before is 15 Euro pp. Well worth it for the extensive buffet. We'd stay here again Read moreGenuine Expedia guest review
I enjoyed staying at Hilton, being offered professional and customer friendly service.Genuine Hotels.com guest review
Very convenient to downtown.Genuine Hotels.com guest review
"Good to stay for the weekend"
The big disadvantage of the hotel is no WiFi in the room. The costs of WiFi service in your room is unreasonably high.Genuine Hotels.com guest review
Great location with very comfortable rooms and good breakfasts.Genuine Hotels.com guest review
"Good Hotel and Location"
Location was great, you could walk from the heart of town but we used the underground which was just over the road and the Vienna Pass for 3 days was just so easy. Hotel was up to the Hilton's good service and conditions, room size was good but the same with all hotels they only supply one case area for a double room.Genuine Hotels.com guest review
"It is Hilton so you get what you pay for"
It is a very good hotel that I would be pto return to. It does not have a swiminmg pool if that is what you are looking for. I did pay nearly 50 euros for a massage and that was not good value for money because no disrespect to the masseur but in all honesty it was not that good. The hotel staff are friendly and though you have a wide choice for breakfast […] my own personal opinion is that 25 euros is a bit steep though admittedly it is a very good breakfast. The one night I ate at the hotel restaurant it took forever for my food to arrive. However to their credit they did aologise and explain that there was a misatke in the kitchen and it is not their usual service. Though I still had to pay for the main course my drink, dessert and coffee were on the house complimentary because of the long delay. Though the food was good I will not say I was blown away and overly impressed. However near the hotel like in most parts of Vienna there are numerous cafes and you can get great food at much cheaper prices there. Overall it was a good stay and I would happily return. Read moreGenuine Expedia guest review
Excellent location. Its across the street from Cat Airport Express, metro and rail. The hotel itself is near perfect, from rooms to staff. I dont have any complaints. Would stay here again.Genuine Expedia guest review
"Fantastic service and great location"
Front desk girl Franciska was fantastic she help us after long flight, we come early well before 7am she organized clean up vacant room and let us in before gave us breakfast voucher. Concierge gentlemen was also very fantastic and very helpful, busy but with sense of humor that his job disappearing because we had tours already booked over internet […] but he help us with not his business. Another front young men Michal was extremely helpful in his age he is fluent in several languages and professional manners. You have valuable assets in above mentioned and keep them at all cost. Regards Wes & Lucy Read moreGenuine Hotels.com guest review
"Great location, good hotel, disappointed service"
Standard of service was not as good as what one expects from Hilton, but it was a good hotel nevertheless.Genuine Hotels.com guest review
"Excellent Stay - Hilton Vienna"
Hotel was very nice especially since it was so hot (35C plus) in Vienna. Definitely having Air Conditioning was a necessity. It was great to come back to the hotel mid-afternoon and wind down with a few beers, Radlers and snacks in the lobby restaurant at Happy Hour. The breakfasts were included in our stay and were excellent, however they were expensive. […] The staff were also very professional and spoke both English and German in most cases. The only areas for improvement are, it would be nice to have free Wi Fi included in the room rate, rather than only available (free) in the Lobby. In addition, having a car is a liability, since the cost of parking was 33 Euros a night and you will end up walking or taking the Subway everywhere. Otherwise, it was an excellent place to stay. Note in addition it is in good walking distance to all attractions and the Subway and grocery store (SPAR) which is almost across the street. Read moreGenuine Expedia guest review
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