"Good Hilton... not amazing!"
Nice hotel, but business environment. Not a cozy place to stay. The business room is great and the staff is really welcoming. The rooms are nice, but the bathroom need some attention. I won´t stay at this hotel next time.Genuine Hotels.com guest review
"Nice Hilton hotel for couples, solo travelers."
Nice Hilton chain hotel with a good central location in the city of Vienna. Easy walking distance to Stephensplatz cathedral and the pedestrian zone in that area. Very comfortable bed, nice size bathroom with shower/tub. Good central air for heating or cooling. Staff were very friendly and helpful. Ask for a room with a view over the Stadtpark if you […] can - lovely view from those rooms. Easy and convenient access to the airport/trams and Ubahn for easy access about the city. The exterior isn't much to look at in terms of European architecture but inside is comfortable, nicely decorated. Read moreGenuine Expedia guest review
"Great place for visiting downtown Vienna on foot."
It was bright and clean but a bit worn. Especially the carpets. While it is advertised as having free wifi with an Expedia reservation this was not included and the price was very high to get it. The buffet breakfast included was excellent and well worth the whole stay!! Hotel is at the end of the airport train run and very convenient for on foot t […] ravelers. Read moreGenuine Expedia guest review
"Nice hotel for the city trip"
The hotel is located in an excellent location, right in front of the station, Wien Mitte, where the train from the airport stops and close to the city center, 10-15 minutes walk. The hotel and room are clean and comfortable. The only negative thing is that for two days (or maybe more), the printer did not work, I could not print out the boarding pass. […] The reception seemed that they did not care much about the broken printer. Read moreGenuine Expedia guest review
"Well-located and awesome weekend breakfasts!"
Well-located to see the city center but most importantly it is beside the City Airport train that takes you directly to and from the airport. Also the weekend brunch is fantastic and worth the extra cost.Genuine Expedia guest review
Place good, near the mall and market..., we can go to the almost view point....Genuine Expedia guest review
"Satisfactory hotel and easily accessible to sights"
Service was good. People were helpful. Room was clean and practical. We wish there were movie options on the TV as most channels were not available in English. In general, we were satisfied and would stay there again.Genuine Hotels.com guest review
Excellent location! We were able to walk everywhere we wanted including the train station (over 2 miles) for a short trip to Bratislava.Genuine Expedia guest review
"Basic lodging in a central location"
The room was very clean and comfortable but the design very bland. This hotel isn't new, but they've managed to keep it looking good. I chose it for its location near where I had several meetings and also discovered that there is a new U-Bahn station right next to the hotel which was very convenient as taxis in Vienna are not cheap. Breakfast buffet […] quality and choice was excellent. Main complaint was that they charged 25 Euros per day for Internet access and Euro 6.50 for a two minute phone call. Also the room amenities were lacking slippers, gown and toothbrush. When I called housekeeping, they brought me a toothbrush and a micro-tube of toothpaste. Read moreGenuine Hotels.com guest review
"Rather disappointing for a 5 star hilton"
We had a stay in Salzburg the night before in a 4-star hotel, that was much better than this 5-star hilton. The room was very small and the bathroom wasn't cleaned yet. Upon complaint a lady came to clean. Later we got another room that was supposed to be an upgrade. There was no difference. Still very small and not adequate for a 5 star hotel. After […] all this was a clean room but still disappointing.The service was ok. The breakfast buffet was ok too. Read moreGenuine Hotels.com guest review
"Big hotel-plant without any "spirit of place""
A lot of people and seminars / conferences, not enough staff to greet guests A good condition, amazing place - but no Vienna spirit here...Genuine Expedia guest review
"Great location, decent staff, costly/poor Internet"
Location is outstanding to attractions, including close proximity to desirable restaurants and museums. Room is clean if unspectacular. Decent space though. The staff is really busy and not particularly interested in helping the guests, with very disappointing concierge. Practically a deal killer is that Internet is extra 25E per day, which cost me […] basically $100 for three days of Internet. Inexcusable that Internet would cost this much. Also, to meter Internet traffic the net (which I just paid 25E/24 hrs for) crashed and required logging off and logging back on every few minutes. I emailed a dozen pictures, and had to log off and log on manually after each picture. Sad. Read moreGenuine Expedia guest review
"A Hotel That gives A Headache"
My wife and I have stayed in many five-star hotels throughout the world, and this certainly was the worst experience we have ever had. "I'm going to need another 70 euro gaurantee," the receptionist rudely added in one instance when we went downstairs to renew our keys. "Okay," I said, "but now the receipt, please." "I'm getting it now - just wait […] a second," she interrupted. "And in an envelope, " I added - "Yes," she replied, smirking obnoxiously. "Is something very funny?" my wife retorted. "No, no - no problem, " she replied, quickly changing her demeanour. About two hours later, we had decided to order lunch. When it came, a bill that made no sense arrived. Two portions of french fries which should have cost four euros cost nine. When confronted, the server claimed that "this is the price" and that the price in the menu was in reality referring to something else. So we told him, "Show us the menu where the new price exists, and after that we will pay." Of course there was no justification, so he returned five minutes later, claiming "I took it down, Sir." Upon opening our platters, however, we soon discovered that despite ordering the most expensive sandwhich on the menu for 19 euros, we were given the one for 15.5 euros - minus the french fries that the 15.5 euro one is accompanied by. So we called him back, and with a great sigh, he agreed to replace it. In conclusion, this was a ridiculous experience. We will not be booking a Hilton any time soon. Read moreGenuine Expedia guest review
"Great location to the city center."
Excellent, like in past stays.Genuine Hotels.com guest review
"Best I could ask for"
Fantastic location. CAT (express train 11 euros to VIE airport) across the street, other side is Stadtpark and the underground city train. Walking distance to St Stephens Cathedral & beautiful Old Vienna with its live classical music in the streets. Good buffet breakfast with many choices including fresh omelets & waffles. Nice bar/lounge and lobby […] areas. Very courteous and accommodating english speaking staff. Concierge service efficient and made good recommendations. Read moreGenuine Hotels.com guest review
This was an excellent choice of hotel not knowing the exact logistics of the city.We stayed more than a week. The hotel was very nice and staff was friendly. The location was perfect just on the border of the city center therefore just a short walk to the center. Eating places all around. The hotel has a 24 HR car rental facility which was excellent […] for us to take short day trips to small towns nearby, because of it's (hotel)location it was easy to get in and out of town..Also the subway is close by to go to Schonbraun Palace. We walked to Belvedere, St Stephans, Hofburg Palace, city center etc. Tour companies also will pick up at the hotel to go to Prague, Budapest, Bratislave, etc Read moreGenuine Hotels.com guest review
"excellent overall except for the air conditioning"
excellent hotel at a great location.Genuine Hotels.com guest review
"Close to all areas that we were interested"
Location is excellent close to metro station and walking distance to all tourist attractionsGenuine Hotels.com guest review
This hotel is in a great location, very modern and clean. The restaurants and lounge areas were wonderful and quite comfortable. The staff was very polite and helpful.Genuine Hotels.com guest review
Great location for seeing the sights if on vacation, with just a few minutes into town. Service was good but could do with more restaurant choices really for such a large hotel and a bigger gym. Andreas the concierge is a star and was extremely helpful, make sure you chat to him if your not sure on where to go or what to do. Beware the car parking charges […] though, which at Euros 33 a day is expensive! Read moreGenuine Expedia guest review
"Baggage? No issue!"
Hotel a short walk from CAT. Take the green train from airport; it's an express. There is construction in the area (streets and buildings) that made the walk a little confusing but no real issues. Hotel is nice. Staff helpful. Room very comfy but does have a sleek (small), modern european designed bath. Breakfast buffet has great selection and is open […] early enough for you to still catch an early flight. Hotel located short walking distance from many charming sidewalk cafes serving food and drinks. Will go back to stay again. Read moreGenuine Hotels.com guest review
"Comfortable, convenient, and customer friendly!"
Wonderful hotel, the front desk people were super helpful and nice. Beds were very comfortable and room very clean. Highly recommend paying for the breakfast included package - well worth it. Bountiful and varied buffet - something for everyone to eat and quite delicious. We usually stay in small boutique hotels but were very happy wih our stay here. […] Only complaint - having to pay for Internet. Read moreGenuine Hotels.com guest review
very nice staff...graet food..very good location. Room is nice and bed is wow. Any thing uneed will be provided with a smileGenuine Expedia guest review
Front desk was very nice and helpful. They upgraded us and also helped us with our travel to BudapestGenuine Expedia guest review
Hilton is well know for a reason. This hotel had all the standards that you expect from a 4 star hotel. Unfortunatly there was construction on the road directly next to the hotel so it subtracted from the ambience but the Hilton standards were met. One review said that this hotel was the #3 best hotel in Europe and I disagree with that statement and […] a 26 Euro breakfast is way to high for me but overall I am happy with my stay at this hotel. Read moreGenuine Hotels.com guest review
"3 days stay"
although construction occuring nearby, there was no impact inside the facility. some inconvinience related to reaching CAT stationGenuine Expedia guest review
This hotel is really worth the money - you are happy when you stay at a good place on holiday. The room was clean, staff were courteous, breakfast great filling, dressing gown slippers, iron, hair dryer...speakers in the bathroom - it's really worth the money. Great concierge Andreas - you have to walk about 5minutes into town but actually i would prefer […] it rather than being right in Vienna which can be noisy - great lobby too Read moreGenuine Hotels.com guest review
"Great for family and business travelers"
Good hotel, near the city center and CAT station, just they didn't know that the breakfast was included on the expedia package and unless I hadn't reminded them, I would be ended up paying 40 more euros......................................................Genuine Expedia guest review
Great hotel; very friendly and helpful. Terrific location next to Stadtpark and easy to get to the CAT to the Airport or Bahnhof!Genuine Hotels.com guest review
I cannot believe that you charge for Internet Service, with the cost of the rooms and other rates its just unreal!!!! Out of all of the hotels we stayed at during our Europe visit yours was the only one that charged for it. I won't be supporting Hilton's anymore.Genuine Expedia guest review
"Good start - Aweful end"
Staff do not deliver what they promise. The staff offered to lend me an adaptor for my laptop powercord (twice they offered), they did not deliver it.Printer at the business center was not working properly. Finally, I asked for a wake up call on May 5th at 5:30am to get to the airport, but nobody woke us up. We almost missed the flight and we had an […] stress morning because of that. Read moreGenuine Hotels.com guest review
Stay in room 301. nice view Excelent, close to metro and city, Restorants very close. No internet, too expensive.Genuine Expedia guest review
The only disturbing factor is that such a first rate hotel displays an element of cheapness by not providing a free Internet service for its clients in the 21st century.Genuine Expedia guest review
"Travel early April"
As a Gold Member of Hilton Honors I received an upgrade to the room and access to the club level. Happy hour from 6:00 PM to 8:30 PM with free drinks and snacks. Maid service was efficient, and all my items were untouched, even when left out. Train from airport to hotel is 10 Euro each and you have to lug your own bags. Taxi from main train station […] was 30 Euro, and from the airport to the hotel was 30-40 Euro, depending on your willingness to negotiate. The weather was warm for us, but cold for the locals as they all seemed to dress in coats and scarfs. Read moreGenuine Expedia guest review
Very nice business hotel and also as a turist destination since it is a walking distance from the city centre. The price of breakfast bufet on site is 29 EUR per person so book trough expedia (or order a room service - like we did for a far smaller price)Genuine Expedia guest review
"Would highly recommend this hotel."
Could not fault this hotel. Perfect. Very comfy room, good nights sleep in a great location and very helpful staff. Would highly recommend the Hilton Vienna.Genuine Hotels.com guest review
Great location with easy access for transport. Breakfast choice was superb and the beds and pillows were great. Only downside is the lack of free internet access in the hotel rooms. It is archaic these days to try and charge 25 Euro for 24hrs of internet access.Genuine Hotels.com guest review
"It was disappointing."
It was a disappointing stay (July 25 to 28). The pluses are that this hotel is very clean, highly secured and it is located right across from the CAT. My partner and I stayed at three hotels during my travel to Europe (Berlin, Prague and Vienna). In Berlin and Prague, we stayed at boutique hotels. Both were exceptional in cleaniness, closeness to tourist […] attractions and both offered full buffet breakfasts and free Wifi. Only Hilton Vienna charged us for Wifi for our bedroom (at 25 Euros per night for up to three devices). Had the Wifi been working fine, then at least we got something out of it. But the 25 Euro Wifi only worked at a certain spot in the bedroom (right at the door). I take a step towards the bed...the Wifi stopped working. Rather than help, the hotel staff only emphasized that they have free Wifi in their lobby area. Indeed, why did I pay 25 Euro for Wifi when I couldn't even use it in the bedroom? To add salt to the wound, Hilton Vienna was the most expensive (by over 60 Euro per night) compared to the other two boutique hotels in Berlin and Prague. Of the three hotels, this was by far the most disappointing. Wifi, in this day and age, should be a common amenity at major hotels, just like shampoo, soap and towels. For there to be a hefty fee for Wifi is absurd and for that costly Wifi to not even work properly is inexcusable. I will not stay at another Hiltons in the future again knowing how it conducts its business. Read moreGenuine Hotels.com guest review
Greay Hotel, staff, location etc.. would recommend.Genuine Hotels.com guest review
"Hilton Vienna am Stadtpark"
We arrived on 12th June 2014 to find we had been given a twin room, though I had booked a King Deluxe Plus. This was dealt with swiftly and efficiently by the staff at the front desk, which made up the initial disappointment. Overall, staying at this hotel was a pleasant experience.Genuine Expedia guest review
Hilton, nicely located great breakfast. Some of the staff could use a little bit more training, and the beige colors and rug in our room was looking a little worn and dated. Otherwise, nice Hilton in a great location.Genuine Hotels.com guest review
First class from start to finish.Friendly staff,excellent location.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Close to Wien Mitte, CAT station, and clean comfortable room.Genuine Expedia guest review
"Hilton Wien Amstadtpark"
I enjoyed my stay at Hilton Wein Amstadtpark. good central location and good access to the airport train and public transportation. Good buffet breakfast and good staff.Genuine Hotels.com guest review
If I return to Vienna I would either stay at this hotel or another place in the same area. It is located directly across from the train station - very convenient if travelling by underground or train (direct train to the airport with checkin facilities at the station). At this train station there is also a large SPAR for loading up on chocolates and […] treats from Austria before going home. As for the hotel - everything as expected for a Hilton. Comfortable, clean, quiet rooms. Conference facilities met our needs. Free wifi (password provided by the hotel) that worked in the lobby. Read moreGenuine Expedia guest review
It is a great hotel! Very close to all sights!the concierge was great at telling us where to go. We were at the executive floors and had access to the executive lounge that provided breakfast and dinner if you wanted to stay in hotel!the team at the executive lounge was outstanding!Genuine Hotels.com guest review
"Great location, across the road from airport train"
Beautiful park across road. Great range of breakfast food.Genuine Expedia guest review
"High quality hotel adjacent to park. Near to CAT."
Very comfortable 3rd floor room with views over park towards city. Well thought out bathroom. High standard of amenities and decor throughout. Excellent staff and service. Close to CAT station for easy access to and from airport - half hourly trains; 16 minute travel time.Genuine Expedia guest review
"The Hilton is very conveniently located…."
The Hilton is very conveniently located, a few yards from the terminus of the direct rail link with the airport. The rooms are spacious, as are the public spaces. The beds are very comfortable. it is easy to walk into historical Vienna from the hotel.Genuine Expedia guest review
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