Booked through Expedia, then arrived (admittedly late) and was told that they had re-sold our rooms and we would have to pay a second time. NO friendliness, totally unhelpful, generally very bad service and little care for customers. Clearly this is an established revenue-stream for them.Genuine Expedia guest review
"Great value for money"
This hotel was really good value for money. Room was basic but modern, ensuite was clean and fairly well maintained. Shower was good with easy to control hot water. No air con though which on one of the hottest days was unpleasantly stuffy in room and ice machine was broken. Not enough toilet roll was left in room though. We didn't try food in hotel […] as good value food was available from pub next door. Read moreGenuine Hotels.com guest review
"overnught stay after a long drive"
Gave me a great night's sleep best for years.The new beds are superGenuine Expedia guest review
"probably the perfect hotel"
everything excellent, even a late night bar until 2am!! also a quiet locationGenuine Hotels.com guest review
"Would stay again"
This was our first stay in an Ibis. The staff were young and enthusiastic If they are a sample of all of the Ibis staff we will be back!Genuine Hotels.com guest review
Great hotel clean and very friendly staffGenuine Hotels.com guest review
"Does what is says on the tin"
Great price, good location for PrestonGenuine Hotels.com guest review
Suited what we needed for good price, 1st stay at an Ibis and would stay again. Clean and modern. Impressed with breakfast options.Genuine Hotels.com guest review
"Good Value Hotel"
This Ibis hotel was very good as are all Ibis hotels but if anything it was slightly better than others being of a more contemporary design. Unfortunately it was not located in the city centre otherwise room and bathroom were great with a well designed shower. Clean and a comfortable bed. Excellent value.Genuine Hotels.com guest review
Would be nice if there more coat hangars in the rooon.Genuine Hotels.com guest review
"OK for a couple of nights"
Very good value for money. However getting on to the Internet was a problem but to be fair they were (so I was told) moving to their own in-house system. I had to complain twice to the receptionist before the guy at reception overheard and went out of his way to sort it out for me - he went the extra mile and I was very impressed. Breakfast was basic […] but OK the only complaint would be that the fried bread was cold but the coffee was first class. Read moreGenuine Hotels.com guest review
"comfy and clean"
very comfy and the staff were excellent. We had a very enjoyable 3 day stay for a family wedding. Our family booked several rooms and were all very happyGenuine Hotels.com guest review
"Great for a couple of days"
Does what it says on the tin, comfy bed, pleasant staff.Genuine Expedia guest review
It was ok for over night stayGenuine Hotels.com guest review
Very good service nice hotel very clean. Just down side no hot looking receptionist which should be a plus but never the less still had a great service given.Genuine Hotels.com guest review
Great value for money. Very clean.Genuine Hotels.com guest review
Cudn't fault it at all. Excellent service and room. Ensuite shower, heaven! Location was peaceful with local amenities close by.Genuine Hotels.com guest review
main hotel areas could do with carpets cleaning and a lick of paint. Handy that the neighbouring hostelry serves food until 10pmGenuine Hotels.com guest review
"Good stop over"
Good place to stay to rest your head on a long trip a asda supermarket is 5 minutes in the carGenuine Hotels.com guest review
everything staff were so helpful and first class roomGenuine Hotels.com guest review
"Another Business stay"
Good rooms with efficient serviceGenuine Hotels.com guest review
"Perfect for what I needed"
I was going to an exam in the nearby hospital so location was perfect for that, it was also really close to the motorway as I drove from Manchester. The bed was really comfortable which surprised me for a budget hotel. Liked the MP3 plug in in the room. Breakfast was good and the check out at 12 was great.Genuine Hotels.com guest review
Good hotel, near to M55. How about some comfortable chairs.Genuine Hotels.com guest review
"Budget hotel - you get what you pay for"
It was far too warm in the bedroom and no way to adjust the temperature. The room was clean but basic but was very close to where we were going. The breakfast was not expensive and wasn't great quality. The service at breakfast was poor, so when we ran out of milk, we had to wait 20 minutes until someone came out to refill it. I wouldn't stay at an […] IBIS again. Read moreGenuine Hotels.com guest review
"Good location and very close to 2 main motorways"
Great hotel, staff very helpful and accommodating when requiring twin, double and cot for stay.Genuine Hotels.com guest review
"good access to motorway"
It seemed short staffed could not find anyone on front desk in the morning overall quite pleasant. The price was right would not want to pay more.Genuine Hotels.com guest review
Front desk staff very helpful. Would be nice to have a comfy chair in the room.Genuine Hotels.com guest review
"Cloce Church attending my Cousin husband funerial"
As this was not a very happy time for all my family. I didnot feel it was very enjoyable. I am sure you understand.Genuine Hotels.com guest review
Rooms clean and staff good.Genuine Hotels.com guest review
Front desk staff pleasant and helpful. Within easy reach of both the M55 and M6. Preston town centre not too far, easy Taxi ride.Genuine Hotels.com guest review
"Good for business traveller"
Very good value for money. No frills, but exceed my expectations considering the price tag.Genuine Expedia guest review
"Staff let you down"
Dog barking in the room next door. Staff most unhelpful I have ever encountered. Not worth saving the extra money. The comfortable beds are the only good thing about this shocking hotel.Genuine Hotels.com guest review
A bit difficult to find entrance to hotel and exit to M55 the next day. Friendly staff nice room just what it says on the box.Genuine Expedia guest review
Fine for an o/n stay but only one HARD chair. Rest was fine. Breakfast very good.Genuine Hotels.com guest review
Hotel in good location for wedding venue.Staff asked unable to tell us when check out was or when breakfast finishedGenuine Hotels.com guest review
You get what you pay for, next time I will pay more for somewhere else. As soon as we entered the room we could smell cigarette smoke, stronger in the en-suite. For hours we had a pipes clanking and banging noise from the walls of our room. You could hear every door opened and every footstep along the corridors. From the moment we arrived there were […] random people walking the length of the corridors, didnt seem to have a room there. Not the hotels fault, I know, but at 2am we were woken by a crazy woman banging on a room door, shouting for access, she went down to the reception banging every corridor door, got them to ring the room..which rang and rang...it went on for about an hour, I guess for the money paid thats what you can expect. It felt more like a youth hostel, we wont be back. Read moreGenuine Hotels.com guest review
"Cheap and cheerful"
Nothing fancy, but does the job for a stopover. Room was clean and tidy. Bed comfortable. Staff helpful. Nice bar with good food next door. Only problem was finding the place. Sat nag doesn't work. Takes you to a different location. Instead, use the map provided on the website when close.Genuine Hotels.com guest review
"close to motorway"
good value hotel for my money staff pleasentGenuine Hotels.com guest review
"Ibis hotel, Preston"
Everything about out stay was really very good but with one negative. I had booked two double rooms for my husband, myself and two friends and although the rooms were very nice the fact that there were two people in each room there was only one chair in each room. Could have been much better for us if two chairs per room were provided especially as […] the age ranged from mid fifty to 82. But on positive side my husband and I did mention it when we were leaving and the receptionist told us that if we came back again just ask for another chair. Read moreGenuine Hotels.com guest review
"Clean and convenient."
We use budget hotels quite often and Ibis Preston North is convenient for our needs. We have stayed twice now. The only real disappointment is the bar area. It is rather soulless and the drinks selection is extremely limited. I expect most guests head next door to The Phantom Winger if they want to socialise or relax with a pint!Genuine Expedia guest review
At least a mile from the closest bus to the city. The heater didn't work and it gets down to 2 degrees in the early mornings. Manager was really friendly but the staff was inexperienced. Its too far from the city to say I would stay there again.Genuine Hotels.com guest review
"very handy location for trips to blackpool, moreca"
Hotel was lovely, room same, next-door Four square was exceptionally good value.Genuine Hotels.com guest review
"Lindsey n Wayne's wedding"
Comfortable,clean friendly.Genuine Hotels.com guest review
"Does what it says on the tin"
Large roomy car park. Hotel is next to M6 but room was quiet, no noise from road.Check in was smooth. Room was nice and clean and larger than expected. Didn't eat at hotel so can't comment on food.Genuine Expedia guest review
Staff very helpful, especially for a budget hotelGenuine Hotels.com guest review
"cheap and more than adequate"
good price, noisy on the motorway side but I changed with no hasles. The room needs a waste basket for tea bags etc. Banging doors as with most hotels is a huge annoyance, i relaise they are fire doors and need to close but please adjust them to do so softly !!! The pool table bar and coffee machine and place to hang out are a big bonus. The staff were […] very good Read moreGenuine Hotels.com guest review
Very well run, with friendly and responsive staff. Much better than average for the room rate. Only issue is £10 a day for broadband (sic)in order to protect their blue movie revenue stream! However restaurant next door has free wifi so not too much of a problem.Genuine Hotels.com guest review
"Better places nearby"
Room missing chairs and uncomfortable low bed. Asked at reception about room but jobs worth response.Genuine Hotels.com guest review
"Last night as a single man"
This was a good overnight stay before my wedding day. The situation near the motorway was very convenient for my wedding venue also.Genuine Expedia guest review
Didn't like at all would not return food was very poor in hotel only option to eat one pub to walk to not good on your own quite dark industrial area breakfast no juice no real choice couple cereals and tea for £7,50 left my phone charger plugged in called hotel they said they would check and phone back no return call I called twice eventually to be […] told if housekeeping find it then they will call as yet few days later no call Read moreGenuine Hotels.com guest review
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