"Need to improve the continental breakfast"
When we first got in the room I thought it would be fun to have the fireplace running. Fortunately the custodial staff could not get it to work because the room turned out to be exceptionally warm. Even with the air conditioner on we could not cool it down and it is fall - the outside temp was 2C. The continental breakfast was horrible. No fresh fruit, […] the muffins were stale and not much to chose from other than that. I would stay there again because it was cheap, easy to access and quiet (as there were NO kids running through the hall, mostly truckers). Read moreGenuine Expedia guest review
Great. Lily was very helpfulGenuine Hotels.com guest review
the hotel turned out to be in a good location for getting downtown or around the city due to the Anthony Henday ring road. The hotel has decent restaurants and if you're not used to eating out you might find the meals slightly high for the quality but there are a number of optional restaurants close by that should surfice. The rooms were very nice and […] clean and the air condition worked excellent. We found the staff to be polite and helpful and would stay here again. Read moreGenuine Expedia guest review
Nice hotel, good for a couple nights! Good food and a 10min ride to Rexall PlaceGenuine Expedia guest review
Front receptionist upon arrival was rude and her attire not very professional. Free breakfast only 6-9am, then you had to pay for either buffet(which was good but expensive$12) or from menu. There is a McDonalds in same lot and a Tim Hortons across the street.Genuine Expedia guest review
"Quiet and Secure"
Nice clean room and friendly staff. Easy to get to shopping areas in Edmonton. Good Restaurant in hotel with reasonable pricing and good basic meals. Well come back again.Genuine Hotels.com guest review
"Better then I expected for the rate and location."
Good location. Better then I thought it would be considering the rate I paid ....took the three night special rate.Genuine Expedia guest review
"Clean and friendly truckstop!"
Well taken care of, food choices varied and adequate.Genuine Expedia guest review
"Confusion with breakfast"
Overall, this is an OK hotel. We were not quite satisfied with the cleanness of the room. On the other side we liked the quality of food and prices at the onsite restaurant. The most confusion has been caused by breakfast. We arrived late so I called the desk asking when was free breakfast. I was told it was from 5:30 to 11:30. When we showed up at […] around 10am we were told that free breakfast (very restricted: cereal, juice, toast, no sausages, no eggs, etc - information received from the desk) was actually from 6am to 9am. Outside of these hours we could use our breakfast cards for discount only. Such information should be reflected on the website and in the guest information in the room. Read moreGenuine Hotels.com guest review
The first person we met at the front desk must have been having a bad day. She barely said hello, let alone, "welcome" etc. The other staff were fine, greeting us in the hallways etc. I don't think you can say in your ads that breakfast in included. $4.99 does not go very far in that restaurant. This is especially true when you compare the breakfast […] in many other hotel chains. The room, however, with the fireplace and large TV, was very nice. Read moreGenuine Hotels.com guest review
"Love the Brekkie"
The hotel is in a good location with quick access to yellowhead highway and Anthony Henday Drive. Has a great Alberts restaurant for breakfast and a 24 hour McDonalds beside it. But, my room was making noises like it was going to cave in. The dumbo in the room next me had the TV on all night and one morning there was a clock radio alarm going off next […] door at 4:00am, then again at 4:30am. Argggggggggg! Read moreGenuine Expedia guest review
"Great Place to Stay"
The room we were given was very clean and well maintained. We were impressed with the ability of the hotel staff to look after our every need.Genuine Expedia guest review
the hotel was convenient to where we were going. The room was comfortable with all the amenities we required. My only small complaint was that the restaurant was called a buffet and grill but only provided buffet, it would be named appropriately.Genuine Expedia guest review
"Super 8 Hotel in Sherwood Park Alberta"
We booked a hotel room online & the first night we stayed, the king size bed that was in the room was very uncomfortable, so the next morning we asked for a different room. There wasn't a problem at all with the room change. The bed in the second room was comfortable & the rest of the stay was good.Genuine Hotels.com guest review
12/16/14 suppiah2014 Singapore, Singapore
Your night receptionist was not very helpful at all when we ask how to operate the Shower tap. A simple one sentence guide would have been helpful. (pull the ring below for overhead shower). We are from Asia it words differently here. Your technician came over to do it.
"Expensive for the city"
12/14/14 A TripAdvisor Member
Very noisy place, they did give me 1 free night due to their staff party that kept me up all night. Very cold rooms, I bought my own heater and was told I'm not allowed to heat room, they said furnace was working, but the warmest my room was 17 degrees, very uncomfortable stay, would have found another place but everything else was booked in the area. Definitely not worth $149 a night.
"The hostess who checked me in was a little grumpy, she..."
12/12/14 tracye438 Calgary, Canada
The hostess who checked me in was a little grumpy, she seemed to be tired, but the hostess in the morning was very friendly. Room was clean as always.
"Decent stay but you can tell that renovations are happening"
11/28/14 RoughDraftrs Grande Prairie, Canada
There was a sign on the door saying that the hotel was under renovations, I hope they hadn't renovated the room I stayed in yet... There was a rather large (but light) water stain above one bed, the light in the hall flickered quite badly for the first ~hour of being on every day, the door handle to the room was quite loose, the paint job in the bathroom was less then good and the thermostat was ready to fall off the wall. The breakfast wasn't very good compared to other hotels that I've stayed in . (not a lot of selection and the only warm food you can get is toast) For the price of the rooms honestly you are paying for the location of the hotel That all being said the ac worked well, the gas fireplace made the room warm and looked nice, the beds were okay and the room was moderately clean. The smitties restaurant in the hotel was good and was nice to have food delivered to the room. Oh also there was a weird whiteish powdery stain on the carpet near the window.
11/19/14 mattcT6439WI Edmonton, Canada
The hotel is loud, the sound proofing is poor. You can expect to hear pipes creaking throughout the night. You will hear people in the halls, talking on the phone in the room beside you, and people walking on the floor above. The comforters on the bed are hardly comforters, they are thick sheets made of a low quality polyester like material.
"Feeling absolutely embarassed"
I left your property after paying my room I get to the next hotel and give them my credit card she looked at me and said declined I specifivally asked if the clerk needed my card to release the preauthorized transaction she said no back at the hotel where they tell me declined feeling horrified I vow to not come back to your hotel you will not do anything about it I know
"Not What it used to be"
11/13/14 Jack R Red Deer
The place has become overpriced for the value. Good thing I had 2 beds and only used one, so I could use the blanket off the other one. For the price you should be having nice comforters or duvets. I stay in over 200 hotel rooms a year, and this used to give better value, and I will be checking out others in the area for next year.
10/30/14 Raymond C Water Valley
10/26/14 Chris W Lethbridge, Alberta
Stayed here for 5 nights. Rooms were spacious. King Bed was great. Very clean and comfortable. If anything to mention which are personnel preferences was the pillows were too soft. Great flat screen TV on the wall but only regular stations available. No extra movies to choose from. Would and will be staying here again.
"Not the best"
10/26/14 nigel u
Ive stayed here several times in the past two years. As a long haul truck driver its not a bad hotel. Although its supposed to be a truck stop there is VERY limted truck parking!!!! They have privatley let the parking!! WHY???? Thankfully we have a terminal near where I can leave my super B. There is is a smittys resturant which is same as any other place. Which is fine if you only want fried fast food. I prefer to to have a choice of places to eat. There is a laundry I find it realativly expensive. The store well its ok if you want truck accesories but forget about basic food like bread and milk you wont get it!!! The rooms are very clean and well equiped, however it would be nice to have a couple of orange tea bags. I know that may sound trivual but if you cant drink the dirty water they call coffee it would be nice to have regular tea. I do have a small complaint, when I got into my room after nearly tripping over the vacum hose as there was a vacum that had been left outside my room. A couple of hours later I went to get some supper I noticed the vacum still there. So I reported it to the front desk he replied "there is a janitor around he will move the vacum. Thanks for letting me know" OK sounds good. 3 hours later after having supper and a couple of beers I nearly triped over the vacum again it was still there!!!! The next day when I got up it had been moved thankfully but to the other end of the hall where I had to walk pass. Its been there all day and not moved!!!! This is a health and safety issue what would happen if the fire alarm were to go off people would end up triping over it!!! Its unacceptable. If you are staying in the area I would stay at the Best Western plus. Ok its more expensive but its got a variaty of resturants and the amenities are far better than super8. My company pays the bill so I have to stay where they tell me but I will try requesting Best western everytime. To sum up Ive stayed in far worse places but ive stayed at better. Of course I will stop again as its upto my company but if it was my choice then no I wouldnt unless this was the only option.
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