All hotels in Sherwood Park, Alberta, Canada
1 room, 2 adults
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3.8 / 5Good

Score breakdown (from 81 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    3.7

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good location, warm rooms."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We have stayed here more than once and always had a nice stay. It is a good location with easy access to many places. The room was clean and the bed comfortable. We do find the rooms to be very warm but there is windows that open and AC.
Genuine Expedia guest review
Other trip Mar 4, 2013
Dawn
CA
4.0 / 5Excellent
"convenient location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything great, except my waitress in the dining room at breakfast.
Genuine Hotels.com guest review
1 night trip Mar 1, 2013
A Traveler
CA
1.0 / 5Poor
"First time at a Super 8 and not at all impressed"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The beds were terrible - very very old and one was broken. We complained but they could not give us another room until Sunday and we were checking out on Monday so no point in moving then. Everytime we left our room the key would not let us back in so we had to go to front desk to get our keys reprogramed each time - very annoying. The room was fairly clean but it was very warm and no way to regulate the heat. It said online that it was a continental breakfast but all we could have was toast or cereal, coffee, tea, or juice. They did give us a coupon for $5.00 off if we wanted to order from the menu but a breakfast buffet would have been $11.00. I would not recommend the Super 8 to anyone.
Genuine Hotels.com guest review
3 night trip Feb 15, 2013
McLaren
CA
4.0 / 5Excellent
"Great value and really nice quality"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the Super 8 for the Family Day long weekend. Front desk clerk was a real treat. He was very professional, helpful, and funny. The room was bigger than I expected. It was clean and the TV was big. The bed was comfortable and they did not skimp on the towels in the room. The breakfast menu is what you would expect. The lunch and dinner buffets looked really good, but we didn't get a chance to enjoy them. I would definitely stay here again.
Genuine Expedia guest review
Other trip Feb 19, 2013
A Traveler
CA
1.0 / 5Poor
"RUN AWAY!!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
We were travelling with a pet and forced to stay in a smoking room as a result. Our dog smells better than that room. The smoke smell was overpowering and we could do nothing to relieve it. Around 2 am when the bar closed many guests were screaming, slamming doors, and vomiting in the hallway and as we were also travelling with an infant this became a great concern. The heat did not work and as the temperature dipped to -20 we were extremely cold. When an inquiry was made the maintenance man told us to turn on a light switch which would 'wake' the heater up. After a second inquiry a space heater was brought up. The front desk staff was extremely rude and unhelpful. This hotel was a lot of money for the service we received. As we were in town for a funeral we weren't looking for the Ritz, however, there are many other decent hotels in Sherwood Park. Don't stay here.
Genuine Expedia guest review
Other trip Dec 30, 2012
Briea
CA
2.0 / 5Fair
"Not a great experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed in this hotel before and have been pleased. This time was different. Carpets in the halls were being replaced and the hotel appeared to have been trying to mask the smell of the glue with some sort of air "freshener". While we understand the challenges of renovations, it was not pleasant. Worse, however, was the heat in the rooms. The air conditioning on maximum was nothing more than a fan and the rooms were suffocatingly hot all night. We didn't get much sleep and it made for a miserable night. We were part of a large group and at breakfast everyone had the same complaint. However, the room was large, well furnished and very clean, and the bed was comfortable. We won't say we would NEVER stay here again, but we will hesitate...
Genuine Expedia guest review
Other trip Dec 4, 2012
NL
CA
5.0 / 5Outstanding
"Room Cleanliness"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was clean and tidy. I did find a piece of gum stuck on the lamp base between the beds. I never noticed it until I was turning out the light.
Genuine Expedia guest review
Other trip Dec 1, 2012
A Traveler
CA
3.0 / 5Good
"Need to improve the continental breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
When we first got in the room I thought it would be fun to have the fireplace running. Fortunately the custodial staff could not get it to work because the room turned out to be exceptionally warm. Even with the air conditioner on we could not cool it down and it is fall - the outside temp was 2C. The continental breakfast was horrible. No fresh fruit, the muffins were stale and not much to chose from other than that. I would stay there again because it was cheap, easy to access and quiet (as there were NO kids running through the hall, mostly truckers).
Genuine Expedia guest review
Other trip Oct 15, 2012
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great. Lily was very helpful
Genuine Hotels.com guest review
5 night trip Aug 22, 2012
A Traveler
CA
4.0 / 5Excellent
"golf getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the hotel turned out to be in a good location for getting downtown or around the city due to the Anthony Henday ring road. The hotel has decent restaurants and if you're not used to eating out you might find the meals slightly high for the quality but there are a number of optional restaurants close by that should surfice. The rooms were very nice and clean and the air condition worked excellent. We found the staff to be polite and helpful and would stay here again.
Genuine Expedia guest review
Other trip Aug 21, 2012
glenn
CA
4.0 / 5Excellent
"Confortable stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, good for a couple nights! Good food and a 10min ride to Rexall Place
Genuine Expedia guest review
Other trip Aug 20, 2012
A Traveler
CA
3.0 / 5Good
"Truckstop hotel...."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Front receptionist upon arrival was rude and her attire not very professional. Free breakfast only 6-9am, then you had to pay for either buffet(which was good but expensive$12) or from menu. There is a McDonalds in same lot and a Tim Hortons across the street.
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
CA
4.0 / 5Excellent
"Quiet and Secure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice clean room and friendly staff. Easy to get to shopping areas in Edmonton. Good Restaurant in hotel with reasonable pricing and good basic meals. Well come back again.
Genuine Hotels.com guest review
4 night trip Jul 18, 2012
Karen
CA
3.0 / 5Good
"Better then I expected for the rate and location."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good location. Better then I thought it would be considering the rate I paid ....took the three night special rate.
Genuine Expedia guest review
Other trip Jul 30, 2012
Dorothy
CA
4.0 / 5Excellent
"Clean and friendly truckstop!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Well taken care of, food choices varied and adequate.
Genuine Expedia guest review
Other trip Jul 24, 2012
A Traveler
CA
4.0 / 5Excellent
"Confusion with breakfast"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, this is an OK hotel. We were not quite satisfied with the cleanness of the room. On the other side we liked the quality of food and prices at the onsite restaurant. The most confusion has been caused by breakfast. We arrived late so I called the desk asking when was free breakfast. I was told it was from 5:30 to 11:30. When we showed up at around 10am we were told that free breakfast (very restricted: cereal, juice, toast, no sausages, no eggs, etc - information received from the desk) was actually from 6am to 9am. Outside of these hours we could use our breakfast cards for discount only. Such information should be reflected on the website and in the guest information in the room.
Genuine Hotels.com guest review
3 night family trip Jul 19, 2012
Pavel
CA
4.0 / 5Excellent
"visit"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The first person we met at the front desk must have been having a bad day. She barely said hello, let alone, "welcome" etc. The other staff were fine, greeting us in the hallways etc. I don't think you can say in your ads that breakfast in included. $4.99 does not go very far in that restaurant. This is especially true when you compare the breakfast in many other hotel chains. The room, however, with the fireplace and large TV, was very nice.
Genuine Hotels.com guest review
3 night trip Jul 5, 2012
Lynn
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Commentaire"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Très bien satisfait
Genuine Hotels.com guest review
1 night business trip May 1, 2015
Eric
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Jun 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Feb 25, 2015
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Jennifer
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Apr 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"Enjoyed the wonderful fireplace on the cold evenin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 16, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Jul 17, 2013
G Leung
CA
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night business trip Jun 22, 2013
Ckroetch
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Apr 26, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night family trip Mar 22, 2013
A Traveler
CA
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Feb 10, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Feb 8, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Jun 22, 2012
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip May 25, 2012
A Traveler
CA

TripAdvisor reviews for Super 8 Sherwood Park/Edmonton

Overall rating:Based on 116 traveler reviews

Most recent traveler reviews:

Overall Rating
"Nice quiet hotel. Staff were very helpful and friendly..."
05/05/15 loria699 Lacombe, Canada
Nice quiet hotel. Staff were very helpful and friendly. Meals were good. The only bad experience on our stay was our toilet had broken, but staff was willing to come immediately to fix it. I would definitely stay again.
Overall Rating
"We asked for queen beds, said queen on reservation but the..."
04/07/15 Della R nobleford
We asked for queen beds, said queen on reservation but the beds were double, there was a loud banging from the ceiling all night long.
Overall Rating
"noisy pipes-very little sleep"
03/24/15 Heather j Edmonton, Canada
The lobby was nice, room was clean and nicely decorated, however I only slept about 3 hours due to the noisy pipes.(Room 119) They made a loud tapping sound most of the night. Front desk clerk said the noise was the expansion and contraction of pipes due to weather change. She still charged me $134/ for my sleepless night.
Overall Rating
"Well !!!!the best super 8 I visit"
03/01/15 Bert G Montreal, Canada
Super service, people we're helpful. The room was clean. You have a restaurant and sport bar in the lobby. In same area there is a truck stop with other services and a McDonald's. Don't forget across the street there a Tim Horton's .Why not put 5 star location it's far from downtown Edmonton about 20 minute.
Overall Rating
"Nicest Super 8 we have stayed at"
02/19/15 Barb C Winnipeg
Beautiful large lobby. Very clean, extremely large room. Room has a fireplace and frosted walls on the bathroom. Beds were very comfortable.Very quiet, great sleep. There is a Smitty's in the lobby, convenient for late night snacks or meals. Front desk staff friendly and informative.The best Super 8 ever!!!
Overall Rating
"Great Stay"
02/14/15
Room was excellent, staff was great, everything was clean and spotless, and food was also great, and loved the bar in the lobby
Overall Rating
"Sherwood Park Super 8"
02/01/15 Darrin F High River
The recent renos are terrific. Great cable tv. But the pillows, still, are the worst I have ever slept on. They are the same pillows from when it was the Roadking Inn. The shower heads in the new section, although new, make me consider traveling with my own shower head.
Overall Rating
"super8 sherwood park"
01/30/15 Anthony L Red Deer
the hotel is clean and tidy with nice rooms. however since my last stay they have changed the breakfast arrangements. you would get a voucher for the restaurant for a nice meal. now they have a small room for you to go in with a poor selection and the only thing hot on offer is toast. and the price has been increased. disappointed and will look else where in future after 3 years of coming here. strikes me as though they are only bothered about filling the rooms with contractors from a certain rail company and hiking the price up.
Overall Rating
"Super 8 is Super Good"
01/20/15 Dave M Barrhead, Alberta
Use this hotel for business trips and find the rooms clean and well laid out for what I need, good location, with easy access, Smitties Restaurant under same roof is convenient. I have stayed here a number of times and every stay has been a good one. Staff always friendly and helpful !!
Overall Rating
"Not your regular Super 8; a nice change."
01/17/15 littlebitok Debden, SK
The customer service was great. We called the hotel directly and were given directions; all our expectations were met. The restaurant was nice, quiet, child-friendly. The fitness room was adequate. The room was clean and updated. The hotel was owned by some other company so there is a truck stop, showers, a few businesses, and a convenience store in an adjoining part of the hotel. It was a nice large space to walk after a long drive. I do not believe there is a pool. Breakfast was a classic continental; staff were friendly and when we left behind a bag of dirty laundry we promptly were contacted via cell phone.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews