The hotel wash over all excellent but the Hotel restaurant was anything but good........ lousy service and so so food. We will stay here again but We will eat somewhere elseGenuine Expedia guest review
"Okay but that's it"
I enjoyed using pool but for going to silver wood or closer towns was ten to thirty minute drive everywhere. Hotel hidden with good views but in the middle of nowhereGenuine Hotels.com guest review
"Loved our stay"
The service was great, very friendly, room was clean, comfortable beds. Pool was decent, Pretty warm but needed some updating maybeGenuine Hotels.com guest review
"Old, needs updating"
Very nice staff. Very old facility in a beautiful location. Dreary paint, old cheap furniture, poor lighting. Bathroom tiny. Good parking, poorly lit however. Ate in restaurant at 5:15pm (fish anda chips). We were the only people in the lounge upon arrival and only 2 people at bar on our way out an hour later, food pretty good....waitress very nice […] and efficient. I think for the $, I would much rather be closer to restaurants and more central to town. Probably more people at this location in the summer time w it's location on part of the lake.....actually a bay. Read moreGenuine Expedia guest review
"Hotel and Room"
The hotel was easy to locate and the view of the Spokane River was Great. The weather was overcast, but not raining so we were able to get to dee everything we wanted to.Genuine Expedia guest review
"Solid value on the river but a bit shopworn"
This is an older property that needs - and appears to be currently getting - some upgrading. However, the place was clean and comfortable and a good value for the price. Front desk service was prompt, friendly and extremely helpful. Rooms on the river side have some nice views. We stopped here between destinations, otherwise there isn't much to recommend […] Post Falls. Read moreGenuine Hotels.com guest review
The bed was unacceptable ie. hard, lumpy and very uncomfortable. Light-bulb in bathroom was burned out. Lounge was closed at 9:00pm, restaurant was closed at 8:00pm.Genuine Hotels.com guest review
"Post Falls Red Lion"
Great hotel with a beautiful location and good service.Genuine Hotels.com guest review
Our stay was an overnight base for a two-legged road trip. The hotel is located a bit off the beaten track, which makes it quiet and secure, but is too far to walk to many restaurants and coffee shops. The on-river location is peaceful. Our room was on the ground floor (at parking lot level), and although comfortable, had a very nasty odor which we […] think came from outside the parking lot facing floor from animal urine. Read moreGenuine Expedia guest review
Hotel staff was great. Pool area was clean. Breakfast buffet was weak. Kids eat free but the breads and muffins need traded out they were dry and rather blah. Check out noon was fabulous.Genuine Hotels.com guest review
I had a great time here. Very nice but older hotel. Directly on river with private beach and Marina. Great views and location. Friendly staff and probably the best hotel restaurant I've been to. No frills just good food at a good priceGenuine Hotels.com guest review
The location is excellent but the rooms could use some minor repairs. The carpet was stained pretty bad near the mini fridge and the inside of the bathroom door needed refinishing due to water from the shower. The walls between the rooms were too thin or maybe it was the door between the rooms. I could hear every word from the guy next door when he […] was on the phone. Read moreGenuine Expedia guest review
"Nice hotel near I-90"
We stayed there for 3 nights for our family trip to Silverwood Theme Park. We did not eat at the restaurant there. Our room was faced towards the parking lot view. We were gone most of the day and only used our room for sleeping. The air condition in our room and other guest's room doors are extremely loud and prevented us from sleeping. We turned off […] the air condition the next night but then our room got very hot throughout the night and so I opened our window to let some cool air in but the parking lot was very noisy. Although we lost some sleep there, it met our basic needs. Overall, it was nice coming back to our clean and comfortable room after a long day at the theme park. We would stay here again but maybe request a room not facing the parking lot view. Also, it was very affordable for our family budget. Read moreGenuine Expedia guest review
"Change of pace - not a freeway hotel!"
Although very convenient to I-90, this hotel is in a much quieter locale. I almost hate to rave too much about it as I want to make sure I can always get a room here when I need one. This is my second stay, and will definitely stay again. Older but well kept, the view was terrific. At the last minute, I found myself with no doggy care, and they allowed […] my schnuazer with a nominal fee. I was at a conference so I did not eat at the hotel, but my kids said the restaurant was great. Quiet and clean. The in room refrigerator was a little noisy - might need to replace that one. Air conditioning worked well, but was confusing on how to set so we didn't roast at night. Also, the pickings in the vending machines was a little sparse, but that is really get nit-picky! GREAT STAFF, THOUGH! We will be back! Read moreGenuine Expedia guest review
"Great location-clean-great staff"
Overall great but the restraunt staff could use more training. We waited longer than normal, they only took 3out of 5 drink orders, no water served, and the breakfast is only good if you did the buffet. If you wanted something off the menu, then you had to wait a bit longer. Also had a hard time gettings the right drinks for breakfast. They delivered […] them to another table and the waitress returned to tell us that she really wasn't assigned to our table but she is now. They need to have a floor/server manager in the dining room to manage the staff's effectiveness in providing good quality service. The rest of the hotel staff was very professional, friendly and prompt in meeting our needs. Our housekeeper left notes of thanks when I left a gratuity for her service in our room. A liitle goes a long way. Read moreGenuine Expedia guest review
"Friendly and nice"
Hotel was fine overall housekeeping could have been better. The deck is so small standing room only. My biggest problem was the air conditioning unit it was loud and under powered and that is a deal breaker for me. And one more thing try to get a room as far away from the lobby because the some rude guests simply don't care as they yell and scream walking […] by your room. Read moreGenuine Expedia guest review
"Hotel Overlooking the water"
Noisy Room with maid's dryer blasting up a vent next to us. Bathroom exhaust ventilation inadequate. Opened up bathroom door and set off the fire alarm with the steam escaping..Genuine Expedia guest review
"do not arrive early, or even on time."
Check in states 3pm...I got there at 420pm and was told my room was not clean yet and it would be about 30 mins...after waiting 40 mins, the front desk informed me that they had 2 maids working on it and that they were sending a 3rd to get it done faster...I was not given my room key until 515pm...the only thing I was offered for my wait was the key […] to the pool...great..thanks...my luggage and I will go take a dip in the pool...pfft... Read moreGenuine Hotels.com guest review
"Nice Hotel, right on the river"
Very pleasant stay. Staff was very helpful and friendly.Genuine Expedia guest review
"Great Stay. What a Treat."
Loved the hotel. We were hopeful when we booked the room, and it was even better than we expected. Waking up to a waterfront view was delightful! The service was excellent - the front desk was full of humor and friendliness.Genuine Hotels.com guest review
Great place to stay. Will stay there again.Genuine Hotels.com guest review
It was O.K. but nothing exceptionalGenuine Hotels.com guest review
"Last room in Coeur d'alene"
Pulled into town after an awful experience with another hotel to find only 1 room available, a handicap room. It was very nice, very comfortable. The hotel is good, great coffee, wonderful breakfast. Dinner out on the patio the night before was so nice although the service was atrocious. I think this was a first time server. Nevertheless, we were happy […] to have a clean, non-smoking room that was nicely appointed and quiet. Read moreGenuine Expedia guest review
Our experience was generally very good. However our room wasn't usually cleaned until mid to late afternoon. This was inconvenient on the day we needed to prepare for an evening wedding. We had vacated the room for plenty of time to have it cleaned prior to returning to shower, etc.Genuine Expedia guest review
We are very happy I choose this hotel for our Silverwood vacation. It was a little further than some hotels, but well worth it. It was comfortable, hot water, working everything, and worth the extended drive. We didn't eat at the restaurant, but nice that there is one there. WiFi worked great. Super quiet except for last morning when we had very rude […] neighbors. Doors are a bit loud, but not that much of a bother. Little balconey was enough for one of my daughters to have her own little fort. Read moreGenuine Expedia guest review
"Disorganized Management but a nice room"
It was a great stay. However they are disorganized. Checkin was at 3 PM. We called at 3:30 verifying our room was ready for we had requested the 3rd floor. They said no, but maybe in 15 minutes. When we arrived 15 minutes later, it still was not available. They said they would call us. About an hour later, no phone call, so we went back to the front […] desk. Still not ready! Well, within 5 minutes they finally had our room. What a fiasco. Visible lack of communication within the hotel, activities, and restaurant. The restaurant was out of several items all weekend. The cruise was in repair, but no notice, in fact notices of the times it was available. Enjoyed our room, but beware that the balcony is very tiny! We did request chairs and they did bring 2 up. Nice big tub/shower. Micro and frig in every room which is unclear on any website I looked at - had to call them and verify. We also wished people would be aware of closing their doors gently and not letting them slam shut - a problem at any hotel. Read moreGenuine Hotels.com guest review
"Ok hotel not worth the money that's for sure!"
Not very clean missing light bulbs not very nice people and the grass was dead and dry in spots could have been a lot better for the money felt more like a motel 6Genuine Expedia guest review
Response by Red Lion Templin's Hotel on the River Thank you for taking the time to provide us feedback regarding your recent visit with us. Please be assured we are addressing the maintenance issues and room inspection for cleanliness accordingly. We apologize our staff did not meet your expectations and would like to address the specific service issues accordingly. Again, please accept our apologies. We hope you will give Red Lion another opportunity to prove our dedication in making sure your stay is comfortable and you feel appreciated. Best Regards, Hotel Management
"A pleasant clean hotel with great views."
My wife and I were most impressed with how nice the staff was. The hotel has fantastic views of the lake and immediate lake access. There is a nice restaurant onsite (Mallards) that had pretty decent food and great Bloody Mary's. We also visited the bar attached to the restaurant and watched a great blues band play (Bacon Phat). Drinks were very good […] and fairly cheap. Overall if you're staying a night in Twin Lakes this is the best spot. It's got things to do for couples and/or families. Last thing. Pets are allowed for a $15 pet fee. Very reasonable and our Corgi was allowed in all areas aside from inside the reataurant. But they did let her go through it so she could be on the patio with us. Read moreGenuine Expedia guest review
"Nice hotel, close to the beach"
Really enjoyed our stay! The room was spacious & clean and beds were super comfortable. The exterior of the hotel has seen better days, but the convenience of all the amenities more than makes up for it. We particularly liked the beach, next to the marina, with a bar & food closeby. Can't wait to stay there again!Genuine Expedia guest review
love itGenuine Hotels.com guest review
"quiet away from freeway a few blocks-nice"
quiet and comfortable, didn't even hear the kids next to usGenuine Hotels.com guest review
was great for us will stay here again when we stay in postfalls ThanxGenuine Expedia guest review
It was warm in our room but the sir conditioner was super loud. If you leave it on - every time it kickes on you'll wake up. turn it off - and you sweat all night.Genuine Expedia guest review
Our air conditioning didn't work, but the fan did. The tv would freeze the channels after a certain hour in the mornings. The bathroom was so clean I was very impressed. The gyms equipment did not work which was a bummer because thats why we picked this hotel. Kaylee at the front desk was awesome. Pets had a nice stay as well.Genuine Hotels.com guest review
Great alternative to staying in cda. The room was very nice, would highly recommend to families and couples!Genuine Expedia guest review
"Great River Front Hotel"
I liked this hotel, friendly and courteous staff, nice rooms, great views. Easy to find, not too far away from the high way. Great bar and restaurant, nice marina and beach.Genuine Expedia guest review
We stayed over Mother's Day Weekend. Staff was great and our stay was too. Cannot comment on the restaurant but because it was unusually hot (85+) we were able to enjoy the beach. Indoor pool and spa were nice and clean. Hotel and room were clean but beginning to show some wear. Hotel was full but parking wasn't too bad. We used the room A/C a lot and […] it worked good and compared to most others, it was reasonably quiet. Read moreGenuine Hotels.com guest review
"It is what it is"
Stayed in room 130 was nice and quiet at night not so much during the day as the dog in 136 barked till it was hoarse then it kept barking with no one in the room. Front desk didnt seem too interested in taking action. Location is ok residential area not upscale residential. It is on the river and has a nice view out the back of the hotel. Overall whatever.....generic […] stay will probably try a new place this is third time here and its underwhelming... Read moreGenuine Hotels.com guest review
"Would stay here again"
Love staying at this hotel, but will request a room that does not have pool on the other side of the wall. Was a bit noisy. Otherwise, the other 2 rooms were very nice and opened out to a patio near a grassy area.Genuine Hotels.com guest review
Early Spring was pretty, would love to come back in the summer.Genuine Hotels.com guest review
"A great getaway"
The hotel is very nice and the rooms were clean and comfortable. The Lobby staff were very friendly and we closed the bar with no pressure from the bar staff. A great stay.Genuine Hotels.com guest review
"great place to stay"
Very quiet...off the main areas but close enough to get to where you want to go. I always encourage friends to stay here when travelling to Spokane and it breaks up my trip to the tri-citiesGenuine Hotels.com guest review
I thought it was a good stay I just wish that the bed wasn't so soft . people with back problems can't sleep on such soft beds.Genuine Hotels.com guest review
"Shilo inn Post falls"
very nice motel, a little outdated but overall quite pleasant.Genuine Expedia guest review
We stayed last summer and loved the marvelous river/hillside view, the wonderful breakfast, lunch and dinner--best steak and prime rib (as good as or beat 4 star restaurants in the area) and friendly efficient staff. We stayed this time 1 night over the president's day holiday and found the staffing and restaurant menu very limited. Dinner was available […] in the lounge, limited menu, with only the "run ragged" bartender there, who did an excellent job under the circumstances. View was wonderful and food available was good. Breakfast was ok, only 1 server. Too bad winter is slow--older nice place. Read moreGenuine Hotels.com guest review
"family get away"
Went there for an overnighter family get away. It was fun. The people were nice.. they didn't have room service and their kitchen kept short hours.. its an older hotel but we were happy. Hot tub was great...Genuine Expedia guest review
"Excellent Hotel for the Money"
Very nice hotel and clean and comfortable. Staff was great. Dogs stayed free with Gold membership and was a nice perk. No complaints.Genuine Expedia guest review
I enjoyed my stay and would stay here againGenuine Hotels.com guest review
"most comfortable sleep!"
beds and pillows were amazing! very nice quarters. love the toiletries!Genuine Hotels.com guest review
Overall i've had some nice experiences with this hotel and the location is pretty nice especially if you have a river view. Rooms are clean, no odors, and the beds have been very comfortable. The restaurant and lounge are both nice and service has been great. I've had mixed front desk experiences, one host was very nice and helpful, another didnt seem […] to enjoy her job and did the bare minimum. Also, i've accidentally left items in room and was not notified, and it takes a long while to have your deposit refunded. If you're looking for a quiet stay you'd want a room on the top floor away from the elevator and stairway. Other than that i've been satisfied with my stays and would definitely recommend this hotel to a friend. Read moreGenuine Hotels.com guest review
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